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Found 5 results

  1. Hi, I had overheating problems in my windows 10 laptop for about a week. I updated my bios and upon restarting, a window popped-up, with a certain WINRMSRV asking for permission through my firewall. I got suspicious and i run a malware scan with malwarebytes, who found 31 menaces and currently 27 are quarantined. Windows firewall and windows security are not working right now (I didn't realize they had been disabled, I see a blank page when opening windows security) , as well as AdobeReader, which I now uninstalled. I would like to know if I can delete these files from quarantine and how can I restore the applications that are not working right now: what happens if I delete the quarantined menaces, given some of them are under system32 folder? I can upload the findings log if is needed Thank you to whomever helps.
  2. Mohave 10.14.6 Macbook Pro 2018 Cloud Malwarebytes Customer steady flow of console logging on a MacBook host of this sort: error 13:20:28.570043 -0500 kernel Sandbox: RTProtectionDaem(108) System Policy: deny(1) file-read-data /Users/admin/Library/Messages error 13:20:28.570237 -0500 kernel Sandbox: RTProtectionDaem(108) System Policy: deny(1) file-read-data /Users/admin/Library/HomeKit error 13:20:28.571947 -0500 kernel Sandbox: RTProtectionDaem(108) System Policy: deny(1) file-read-data /Users/admin/Library/Mail error 13:20:28.585037 -0500 kernel Sandbox: RTProtectionDaem(108) System Policy: deny(1) file-read-data /Users/admin/Library/Safari error 13:20:28.586034 -0500 kernel Sandbox: RTProtectionDaem(108) System Policy: deny(1) file-read-data /Users/admin/Library/Suggestions There was a post about this in the home version, however the protection daemon is a different bundle for the business version (at least from what I can find) so the advice there in the Home version didn't help me to locate the "RTProtectionDaem" Resolution: I dragged... "Macintosh HD⁩ ▸ ⁨Library⁩ ▸ ⁨Application Support⁩ ▸ ⁨Malwarebytes⁩ ▸ ⁨NCEP⁩ ▸ ⁨Engine.bundle⁩ ▸ ⁨Contents⁩ ▸ ⁨PlugIns ▸ ⁨⁩Malwarebytes Protection" ...into the System Preferences control panel for Security Privacy tab location Full Disk Access. I'm wondering if I was on track with this approach. It appears to have stopped the logging, but now Im seeing Safari complaining (maybe unrelated) error 13:37:22.995343 -0500 Safari kill() returned unexpected error 1 error 13:37:23.002972 -0500 Safari kill() returned unexpected error 1 error 13:37:23.011062 -0500 Safari kill() returned unexpected error 1
  3. Hello, I had issues with my Malwarebytes updating. The error windows that pops up with, "An error has occurred." I uninstalled Malwarebytes and deleted the Malwarebytes folder under Programs. I downloaded and installed the mb.support tool and clicked "clean". After my my computer rebooted, I accepted the re-install for Malwarebytes. The install fails and the error windows that pops up with, "An error has occurred." and "Malwarebytes for Windows installation was aborted." I don't have a license, I use the free version for my pc. I have extracted and attached the logs. Please review the attached file and get back to me, thank you for your support. mbst-grab-results.zip
  4. Hi everyone, good Night! Due to the fact that Malwarebytes does not remove viruses completely, I have used other tools to assist in the analysis and complete removal of viruses that still exist. I ask the help of the analysts on duty, where below the logs generated for analysis and disinfection of the system. The logs shown in the link below by malwarebytes indicate viruses in browsers, where they open malicious pages. https://www.cjoint.com/c/IBbxTmaeTHM Obs: A infecção ainda continua Can you help me solve this problem?Is it possible to be a false positive of ZHPCleaner?Follow logsZHP Cleaner: https://www.cjoint.com/c/IBbs6YnsfDMZHP Diag : https://www.cjoint.com/c/IBbtA6AHGfMFarbar Recovery Scan Tool / FRST : https://www.cjoint.com/c/IBbtXGo4TwMFarbar Recovery Scan Tool / Addition : https://www.cjoint.com/c/IBbtZqGTppMFarbar Recovery Scan Tool / Shortcut : https://www.cjoint.com/c/IBbt0t45p8M Hijack This 2.0.5 Beta Log: https://www.cjoint.com/data/IBbt3yHmIpM_hijackthis.log I thank you for your attentionSerial.com
  5. I found trackerLog.txt file in documents folder this file contain this text 2018-07-01 12:19:28: reciver boot reciver,the mobile will power on 2018-07-01 12:19:28: BksService has onCreate 2018-07-01 12:19:28: PollingService has onCreate 2018-07-01 12:44:56: reciver shoudown brocast,the mobile will power off 2018-07-01 13:35:35: reciver boot reciver,the mobile will power on 2018-07-01 13:35:36: BksService has onCreate 2018-07-01 13:35:36: PollingService has onCreate when I delete this file it appears later by itself. file found on "Alcatel Shine Lite 5080x" phone. is this file part of the virus?
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