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Found 2 results

  1. So my friend sent me a video of his computer and the problem, he has had the virus for a couple of weeks (2 weeks) now and nothing has worked, he starts up the computer (its a republic of gamers laptop) and the keyboard begins to light up, but after that he has a black screen, no startup, nothing but black the whole time, also when ever he shuts it off, it makes a beeping sound that wasn't on the original computer, any help to fix this problem is appreciated.
  2. At first I couldn't run MWB but I followed the FAQ and got it to scan using Chameleon. At the end of that scan a blue background filled the screen with a blank box in the middle asking me to enter in the original serial key for windows 10 and wont let me do anything. Ctrl-alt-delete brings up the list but up[on clicking task manager, nothing... Alt-f4 does nothing also. Only thing I can do to get this to temp go away is reboot. Upon start up random appearing web pages open on browser.. followed by the detection of some spyware by win defender and then the fake blue screen. Ive included the logs listed in FAQ with the exception of the MWB as I couldnbt get it due to the msg I mentioned. Although it did remove 97 threats.... So there it is... Im at a loss. Thanx in advance and I wont be asking for help with this issue anywhere else. Addition.txt FRST.txt
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