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Found 3 results

  1. Hi, my laptop ran into a problem earlier today where it turned off by itself and was not turning back on for a couple of minutes. When I finally turned it back on I clicked the start menu and pressed the power button and it displayed that "there are no power options available". I also noticed that I could not access task manager and a error would pop up saying "task manager has been disabled by your administrator". I watched some youtube videos and fixed the power options problem but I had to download malwarebytes to fix the task manager problem. I ran a scan and it quarantined PUM.Optional.DisableTaskMgr. Now my problem is that when I visit most sites I keep getting a notification that a website was blocked due to trojan. The event is RTP Detection, event details is Trojan, action is blocked website, and location is 5.2.79.140 (See attached images). This occurred over 15 times in the past hour and I do not know how to solve it. I wrote the first paragraph because I am not sure if it had any relation or impact to the problem I am having now.
  2. Hi I find it almost impossible to get the latest update to the MWB management consol. I have a URL provided by tech support, but there is no version number, and the zip file always seems to be the same, such that it says I have the latest version installed, when I run it. How do I ensure that the MWB console and the endpoint protection is fully up to date? I am a small business user, and whilst technical find the updating process next to useless. Any assistance greatly appreciated!
  3. Where are the logs for MBAM for Mac stored? (the file path/directly location)
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