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Found 7 results

  1. Where can I open a ticket to recover a 40-user license issued in 2010? Or is there a URL where I can deactivate all existing licenses so that I can re-install? I've lost a couple of those machines over 9 years but now it seems they've all been committed when I only have 3 machines left actively using that license ID and Key pair. Thanks.
  2. Same thing happened to me after an update. System rebooted and the license was gone. Went to the website, deactivated, and then tried to reactivate. Said blacklisted. Even though my account said lifetime sub. Not sure what's going on.
  3. I turned on my PC about 30 minutes ago and a Malwarebytes update showed up. After the update I noticed it was asking if I want to start the Pro trail. (This is happened before where Malwarebytes made me reenter my License after an update, it was quite annoying but good thing I saved my info and it was painless.) But this time I got a message telling me my license key was blacklisted and I should contact Malwarebytes support. I bought several of these Lifetime License keys (I just looked it up) from Newegg back in 2013 during a sale. I have attached my proof of purchase from Newegg. Please help, thanks..
  4. Add me to this list. I purchased a 3-pack of MBAM lifetime licenses 5 or 6 years ago, and they were always honored whem MBAM changed to Malwarebytes 3. I also have a Lifetime licence for XP, granted when I was a beta tester for the original MBAM way back when. So I have 4 lifetime licences. After so many years, I do not have original receipts. When I was prompted on my Windows 7 Home system to upgrade to MB3 version 3.8.3 (for "free"), I accepted and installed. It appears I inadvertantly installed the "free" trial version, and have lost my lifetime licence. Attempts to enter my old lifetime licence and ID tell me I have exhausted my attempts. This is unacceptable to me. As a moderator in several security forums, I always promoted MBAM and MB3, based on my experiences. Honor your lifetime licence, Malwarebytes.
  5. My old thread closed and iv'e tried to contact all Malwarebytes emails and there is no response from their side about this issue, please give me answer here and stop ignoring my messages. old thread: Hi there, I am an ebay seller and Iv'e decided to sell my Malwarebytes registrations, Iv'e used my Malwarebytes on my hosted servers and decided to sell them through eBay since I am not going to use them anymore. But for some reason I'm getting VERO report from: malwarebytes@enforcements.markmonitor.com everytime I list my item, Iv'e tried to contact through this mail and no response! I can't understand why Malwarebytes do not allowed me to sell my license information while there is many online listing that has not even removed! Here is example of listing that not getting removed: https://www.ebay.com/itm/Malwarebytes-AntiMalware-Exploit-Premium-v3-12-Lifetime-License-Genuine/292227459246 https://www.ebay.com/itm/Malwarebytes-Anti-Malware-2018-Premium-v-3-4-4-Lifetime-Activation-Download/123060286596 https://www.ebay.com/itm/Malwarebytes-AntiMalware-Exploit-Premium-v3-22-1YR-3PCs-Genuine/292337822887 https://www.ebay.com/itm/Malwarebytes-Anti-Malware-Premium-LIFETIME-1-PC-KEY-Windows-Version-3-45/173258000818 Please let me know what should I do? Thanks!
  6. Hello. So I had a lifetime license on my malware bytes, but today when I opened the program I was running the free version and I don't know why it removed my premium version. Here are the results from the mb-check. mb-check-results.zip
  7. I bought Malwarebytes way back in the day in 2009 or 2010 when you could buy a lifetime license for 9 machines. So long ago I don't exactly remember when nor do I have the same email but I do have my original install disc and info. Never was a problem updating to new versions of Malwarebytes with my lifetime license for the past eight years until today. This is the same exact machine that had a valid license for years so don't give me that "you ran out of activations" nonsense. Is this simply a glitch with version 3.3.1 or, is Malwarebytes not going to honor the license of it's original customers? Seems there would be legal issues to the later.
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