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Found 6 results

  1. Hello, I'm having some trouble with my free version of Malwarebytes. Previously, I had an older version installed and was getting the error message while downloading telling me to 'Please check your connection to the internet and try again.' I tried to install a fresh copy but still got the same error message. I then installed the offline version of MB, where I'm now getting the 'Malwarebytes Unable to Contact License Server' when I go to account settings. Also, I'm unable to activate any license key with no connection. I'm not using any proxies, I disabled my firewall, I'm not using any other
  2. Hello, I purchased a 2-year subscription for the premium package. I am unable to activate my key.
  3. For seemingly random reasons, I can't connect to the license server, even though my internet is fine. If I type in my ID and key, the button will let me activate, but pressing it crashes Malwarebytes and freezes up some applications on my computer. Why is this happening? I just want to use the software.
  4. Greetings! I encountered the "unable to contact license server" error today when I boot up my PC. Initially, I clean uninstalled and reinstalled MBytes and re-entered my activation license. That did not fix the issue. I followed the steps I read on this forum and have already attached the requested logs/files and a screenshot. I appreciate your help. -J mb-check-results.zip
  5. mY mbab 3 USED TO WORK FLUENTLY, but recently... I got a strange message (see file attached) about failure to join the license server Apart this message, thing seem to work, but I'm aking myself: does updating work? Thanks for advice
  6. Hi, Pauld I am also getting the same error. I am using free version. But when i created certificate and search of the DigiCert High Assurance EV Root CA' , i do not have such a certificate, i only found Digi cert Sha2 secure server CA in the place. is this to be deleted? Or the problem would be fixed if i do the rest of the things pl
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