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Found 6 results

  1. Hi All, This could be a simple answer to my question. I use to run Malwarebytes on 2 devices and now I have replaced my laptop device running Windows 10 and I went to deactivate my old laptop. This caused an error, what I have noticed however is that after adding my new laptop it says I have "Available devices - 3 of 6", when it should say I have "2 of 6". I appear to have lost the use of one license because I may have done the deactivation wrong. How can this please be fixed? Thanks and Regards, Rob
  2. I thought Mbam 3 licence had only one key. I downloaded mb3-setup-consumer-3.5.1.2522-1.0.391-1.0.6183.exe and there is a space for an ID as well as a key? is this correct and is it lifetime or annual?
  3. Hi! I bought licence key on g2a.com and reinstalled my old win7 to new shiny win10 and when trying register program throws dialog windows with maximum licence been achieved! Right I bought 1 computer licence, but this is same computer. How can I change it to my new system. When I'm loggin to my Malwarebytes account there is writen that I have no licence registered. What shoud I do? Demend money back or if I proof transaction with reseller - registration will be completed. Rafal
  4. Hello, After the re-installation of my Windows I encountered a problem with the activation of Malwarebytes. I purchased a licence for 3 devices directly from your site. Here attached a screenshot with the issue. I have tried the function to Deactivate other devices but even after that I am unable to activate the licence. I would really appreciate your help. Nikolay
  5. Hello, so today I encountered a new problem with my MBAM, seemingly out of nowhere. Never had this before. So I woke up, turned my screen on and my PC was completely 'censoreded up'. Loads of things had stopped working, I checked task manager and MBAMService.exe was having extreme memory leaks. I tried shutting it down, unable to. Had to do go through CMD and do it. And everytime, I shut MBAMService.exe down, it automatically started itself again. And it was still leaking, everytime. It went up extremely fast as well, several gigabytes in 30 seconds. CPU, Private memory, RAM. Video example: I have now just tried reinstalling MBAM, restarting my PC several times as well. The memory leak is gone, that's great. BUT, everytime i open the GUI and I click something, it stops responding. Unable to do anything at all in the GUI for 5 minutes. Also MBAM is unable to contact the licence server for some reason. I checked my hosts file and nothing is blocked. UPDATE: As I am writing this, MBAMService.exe has started with the memory leaks again. It's right now using 8 gigabytes, going up fast. Please help, thanks!
  6. Hello, I just bought a licence of Malwarebytes Premium and downloaded the application. When I try to Activate Licence, I type my license key and click on "Activate License", and this error appears: Then I press OK and this second message appears: These messages also appear whenever I start Malwarebytes. I've reinstalled, used the cleanup tool, nothing worked. I really need to get this working. Thank you for your help. mb-check-results.zip
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