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Found 24 results

  1. Hallo, I have a Licence for seven devices in my Malwarebyte Premium account. Three out of seven are no longer used. I already deactivated them in "manage devices". How can I reduce my account from seven to four devices so I pay only for 4 devices at the next extension date? I only found "Buy more" but not "Delete" I would really appreciate an answer.😀 Michael
  2. Hi, I recently purchased a malwarebytes premium license from an external provider. I was able to activate my license in malwarebytes(4.4) windows version.But when i try to login to my account(malwarebytes.com) and then try to register the license, it says "This license key cannot be registered at this time, please contact our support".I would like to know how I can register my license key with my account.
  3. Hello: I get following notice whenever I open Malwarebytes: "Unable to contact license Server. Check Network Settings or Contact Administrator." When I click OK, I receive a further error message "There was a problem validating SSL certificates. Please launch IE then try again." I have uninstalled and reinstalled and ran system repair via the MB support tool. Can someone help me work this out please? Windows 10 Malwarebytes Premium: 4.2.1 paid version mbst-fix-results.txtmbst-grab-results.zip
  4. Greetings, Greetings, Previously, I used Cracked Microsoft products, and I used the KMS tool to activate and it was later revealed that this tool causes system crashes, and now I have purchased a serial number for Microsoft products and deleted old Cracked copies, but now when activating the official version of office I am having trouble with the serial number where an error message appears That The product is not licensed and I tried with more than one serial number, but then the same problem showed me that this error message is due to the KMS files located inside the installation path of Office products. I have restarted my computer in an attempt to delete KMS files, but to no avail. When I install the official Microsoft Office version, the KMS files reappear inside the installation path and this causes problems with activation. Now I want to get rid of this KMS and have all its extensions rooted. What is the correct way to do that.
  5. I recently bought a license and I can't activate it When I try to activate it, 2 messages pop up: (1)"Unable to contact license server. Check your proxy settings or contact your system administrator for help." (2)"Installation_token Not Found" "Do you get the same result more than once if you follow the same steps? Y/N" - Yes. I've added screenshots of the messages. I've tried the link that I've seen around these forums - https://keystone.mwbsys.com and it wont load it properly and say - This site can’t be reached keystone.mwbsys.com refused to connect. Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_REFUSED Check your internet connection. Check any cables and reboot any routers, modems, or other network devices you may be using. Allow Opera to access the network in your firewall or antivirus settings. If it is already listed as a program allowed to access the network, try removing it from the list and adding it again. If you use a proxy server… Check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server: Go to the Main menu > Settings > Change proxy settings… > LAN Settings and deselect "Use a proxy server for your LAN". And when I try it from my mobile phone it says "OK". I've tried disabling my firewall (Windows firewall) completely and it didn't work either. I've tried opening a hotspot from my mobile phone and connecting to the link I mentioned above through that connection and it still didn't work. When I tried going to the link https://keystone.mwbsys.com while using the built-in vpn in my Opera browser (set to optimal location - I checked the location and it was SWEDEN) It actually showed the "OK" message. I'm on OS WIN10-64, My current browser is Opera GX Thanks alot in advance, S. mbst-grab-results.zip
  6. Hello sir. few days ago i purchased Malwarebytes licence from official website all went successfully but now when access my account and try to add my Licence subscriptions ..it's saying "The product key you are trying to use is already registered." and i don't know when on earth i registered that. please can you help me
  7. Hello, I try to buy Malwarebytes antivirus programme for student licence. An error occurred during the payment process, and my card was withdrawn money twice and but 2checkout firm said that "we have not received any payment for them" . But when I look at my bank account it seems withdrawn money for them.( I added for this picture). And I try to buy again after 3 days later it didnt happen again. What is the problem about that? And after the transaction, I did not receive any information about the premium account info and receipt. I want to cancel and my money back, please.
  8. Hi All, This could be a simple answer to my question. I use to run Malwarebytes on 2 devices and now I have replaced my laptop device running Windows 10 and I went to deactivate my old laptop. This caused an error, what I have noticed however is that after adding my new laptop it says I have "Available devices - 3 of 6", when it should say I have "2 of 6". I appear to have lost the use of one license because I may have done the deactivation wrong. How can this please be fixed? Thanks and Regards, Rob
  9. I thought Mbam 3 licence had only one key. I downloaded mb3-setup-consumer- and there is a space for an ID as well as a key? is this correct and is it lifetime or annual?
  10. Hi! I bought licence key on g2a.com and reinstalled my old win7 to new shiny win10 and when trying register program throws dialog windows with maximum licence been achieved! Right I bought 1 computer licence, but this is same computer. How can I change it to my new system. When I'm loggin to my Malwarebytes account there is writen that I have no licence registered. What shoud I do? Demend money back or if I proof transaction with reseller - registration will be completed. Rafal
  11. Hello, After the re-installation of my Windows I encountered a problem with the activation of Malwarebytes. I purchased a licence for 3 devices directly from your site. Here attached a screenshot with the issue. I have tried the function to Deactivate other devices but even after that I am unable to activate the licence. I would really appreciate your help. Nikolay
  12. Hello, so today I encountered a new problem with my MBAM, seemingly out of nowhere. Never had this before. So I woke up, turned my screen on and my PC was completely 'censoreded up'. Loads of things had stopped working, I checked task manager and MBAMService.exe was having extreme memory leaks. I tried shutting it down, unable to. Had to do go through CMD and do it. And everytime, I shut MBAMService.exe down, it automatically started itself again. And it was still leaking, everytime. It went up extremely fast as well, several gigabytes in 30 seconds. CPU, Private memory, RAM. Video example: I have now just tried reinstalling MBAM, restarting my PC several times as well. The memory leak is gone, that's great. BUT, everytime i open the GUI and I click something, it stops responding. Unable to do anything at all in the GUI for 5 minutes. Also MBAM is unable to contact the licence server for some reason. I checked my hosts file and nothing is blocked. UPDATE: As I am writing this, MBAMService.exe has started with the memory leaks again. It's right now using 8 gigabytes, going up fast. Please help, thanks!
  13. Hello, I just bought a licence of Malwarebytes Premium and downloaded the application. When I try to Activate Licence, I type my license key and click on "Activate License", and this error appears: Then I press OK and this second message appears: These messages also appear whenever I start Malwarebytes. I've reinstalled, used the cleanup tool, nothing worked. I really need to get this working. Thank you for your help. mb-check-results.zip
  14. I have Malwarebytes Premium with 3 licences Does this cover 1 Windows desktop plus 2 MacBook laptops? I have dowloaded and installed it on my Windows desktop. How do I download the correct app for my Macs
  15. Hello, I already use Malwarebytes Premium on my PC. I would like to know if I can use my PC license on the version for Android? Thank you. Sorry, my English is bad, I'm French. This is an automatic translation. Bonjour, J'utilise déjà Malwarebytes Premium sur mon PC. J'aimerais savoir si je peux utiliser la licence de mon PC sur la version Android? Merci. Désolé, mon anglais est mauvais, je suis Français. C'est une traduction automatique.
  16. Hello, Good afternoon, my license has reached the maximum number of activations. How to solve? Being that I formatted my notebook and when I went to put the license it was not valid.
  17. Can anyone help me out i can't active licence. Willing for good advice thanks in advance
  18. I just bought a licence after months of using the free version. However, whenever i try to activate the licence from within the application, I get an error message telling me that "Unable to contact licence server. Contact your system administrator for help". I don't know what to do. I'm fairly knowledgeable at this and i'm surprised that the program cannot connect to the internet. I'm using windows 10, and the firewall allows traffic to port 443, the program can also check for updates (like it has always been doing since i installed it, in the free version). I don't know what else could be causing this. Any help would be greatly appreciated
  19. I have both Adwcleaner and Malwarebytes installed. Malwarebytes is the premium edition - will my licence key/id for malwarebytes work with adwcleaner? (i want adwcleaner to run each night as malwarebytes does, but the free version doesnt give me an option. and because i have the full premium malwarebytes i dont want to to pay again for adwcleaner.) Ant
  20. Can the Licence for the business version of Malwarebytes 3.0 be transfered from one computer to a new computer?
  21. I have Malwerebytes Anti-Malware (premium) lifetime licence, if im cleaning/ reinstalling pc from win 7 to win 10. I will lose my licence?
  22. Greetings! My MB licence will sadly expire soon, and I would like to buy another one. The problem I have is that Malwarebytes does not support payments like DineroMail/ PayU LATAM. I use this servicies because I live in latin america, and I don't have access to a credit card, and that's why my only way to buy original software is through a reseller. Sadly no reseller sells MB licences here in my country, except for G2A who supports sales to my country thanks to PayU LATAM. I would like to know if G2A MB keys are blacklisted or not, because they are my last resort in order to get a licence.
  23. Not now a problem to me but I thought I'd just post my initial problem... I've 2 laptops, both running Win7 and installed Anti-Ransomware Beta on the first with no problems. I installed it then on the 2nd one and got when I ran it it gave the message about my licence not activating. There seemed to be no way for me to fix whatever was wrong. I closed the program and restarted it and this time it came up with a message saying I wasn't protected but this time gave me a 'fix it' button which worked. There are no error or warning events showing in the event viewer.
  24. This is my question and I am still waiting for a proper answer from Support. We are a couple, my husband has one laptop and I have my own. No children and no business use. Just Private one. Why must I pay a licence for 3 computers and only use it in two? What do I do with the remaining one? Why pay it every year for 3 and only use it for 2? Somewhere in Malwarebytes web I saw the price for 2 computers (cannot find anymore were) and there's a difference of Two Euros. Per year. Peanuts? Maybe. But it's like pay 6 tyres for one car when I only need 4 rolling and one spare. I want to pay for what I Do need. My husband spent the last 30 years of his life running multinational companies from 3 continents - one american and the other japanese from Office Automation - and he also doesn't understand the "logic" of this commercial strategy.
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