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  1. k long story short. Installed a few apps from chrom, the lst one was last pass, thay is where it became all wonky. facebook froze and said it was infected and boot me. then I cant find lastpass in programs to delete i open up chrome and bang bsod . so here is my hjt log please say you see something i am missing. oh and the startup menue is super slow since last night Logfile of Trend Micro HijackThis v2.0.4Scan saved at 2:56:36 AM, on 11/6/2013Platform: Windows 7 SP1 (WinNT 6.00.3505)MSIE: Unable to get Internet Explorer version!Boot mode: Normal Running processes:C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exeC:\ProgramData\FLEXnet\Connect\11\ISUSPM.exeC:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exeC:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exeC:\Program Files (x86)\Launch Manager\LManager.exeC:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exeC:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exeC:\Users\Owner\Downloads\HijackThis.exeC:\Program Files (x86)\ScreenshotCaptor\ScreenshotCaptor.exeC:\Program Files (x86)\Nuance\PDF Viewer Plus\pdfpro5hook.exeC:\Program Files (x86)\Microsoft Office\Office14\WINWORD.EXE R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName = O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dllO2 - BHO: URLRedirectionBHO - {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\PROGRA~2\MICROS~4\Office14\URLREDIR.DLLO4 - HKLM\..\Run: [backupManagerTray] "C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\BackupManagerTray.exe" -h -kO4 - HKLM\..\Run: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exeO4 - HKLM\..\Run: [sOSUAUI] "C:\Program Files (x86)\Malwarebytes Secure Backup\sosuploadagent.exe" -showuiO4 - HKLM\..\Run: [sMessaging] C:\Program Files (x86)\Malwarebytes Secure Backup\SMessaging.exeO4 - HKLM\..\Run: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exeO4 - HKCU\..\Run: [iSUSPM] C:\ProgramData\FLEXnet\Connect\11\ISUSPM.exe -schedulerO4 - HKCU\..\Run: [bDAB3CD44D7D45EEC58DB422F61BD03E74CADA2F._service_run] "C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe" --type=serviceO4 - HKCU\..\Run: [GoogleChromeAutoLaunch_721577D41E77D440C916E2687EBA0267] "C:\Users\Owner\AppData\Local\Google\Chrome\Application\chrome.exe" --no-startup-windowO9 - Extra button: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1004 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra 'Tools' menuitem: @C:\Program Files (x86)\Windows Live\Writer\WindowsLiveWriterShortcuts.dll,-1003 - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dllO9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllO9 - Extra 'Tools' menuitem: Se&nd to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dllO9 - Extra button: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllO9 - Extra 'Tools' menuitem: OneNote Lin&ked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dllO10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dllO10 - Unknown file in Winsock LSP: c:\program files (x86)\common files\microsoft shared\windows live\wlidnsp.dllO11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphicsO18 - Protocol: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dllO18 - Filter hijack: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLLO23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exeO23 - Service: @%SystemRoot%\system32\Alg.exe,-112 (ALG) - Unknown owner - C:\Windows\System32\alg.exe (file missing)O23 - Service: BrYNSvc - Brother Industries, Ltd. - C:\Program Files (x86)\Browny02\BrYNSvc.exeO23 - Service: Dritek WMI Service (DsiWMIService) - Dritek System Inc. - C:\Program Files (x86)\Launch Manager\dsiwmis.exeO23 - Service: @%SystemRoot%\system32\efssvc.dll,-100 (EFS) - Unknown owner - C:\Windows\System32\lsass.exe (file missing)O23 - Service: Acer ePower Service (ePowerSvc) - Acer Incorporated - C:\Program Files\Gateway\Gateway Power Management\ePowerSvc.exeO23 - Service: @%systemroot%\system32\fxsresm.dll,-118 (Fax) - Unknown owner - C:\Windows\system32\fxssvc.exe (file missing)O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files (x86)\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exeO23 - Service: GREGService - Acer Incorporated - C:\Program Files (x86)\Gateway\Registration\GREGsvc.exeO23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files (x86)\Google\Update\GoogleUpdate.exeO23 - Service: Intel® Rapid Storage Technology (IAStorDataMgrSvc) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exeO23 - Service: @keyiso.dll,-100 (KeyIso) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: Live Updater Service - Acer Incorporated - C:\Program Files\Gateway\Gateway Updater\UpdaterService.exeO23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamscheduler.exeO23 - Service: MBAMService - Malwarebytes Corporation - C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamservice.exeO23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exeO23 - Service: @comres.dll,-2797 (MSDTC) - Unknown owner - C:\Windows\System32\msdtc.exe (file missing)O23 - Service: @C:\Program Files (x86)\Nero\Update\NASvc.exe,-200 (NAUpdate) - Nero AG - C:\Program Files (x86)\Nero\Update\NASvc.exeO23 - Service: @%SystemRoot%\System32\netlogon.dll,-102 (Netlogon) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: NTI IScheduleSvc - NewTech Infosystems, Inc. - C:\Program Files (x86)\NewTech Infosystems\Gateway MyBackup\IScheduleSvc.exeO23 - Service: PDFProFiltSrvPP - Nuance Communications, Inc. - C:\Program Files (x86)\Nuance\PaperPort\PDFProFiltSrvPP.exeO23 - Service: @%systemroot%\system32\psbase.dll,-300 (ProtectedStorage) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%systemroot%\system32\Locator.exe,-2 (RpcLocator) - Unknown owner - C:\Windows\system32\locator.exe (file missing)O23 - Service: @%SystemRoot%\system32\samsrv.dll,-1 (SamSs) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\snmptrap.exe,-3 (SNMPTRAP) - Unknown owner - C:\Windows\System32\snmptrap.exe (file missing)O23 - Service: @%systemroot%\system32\spoolsv.exe,-1 (Spooler) - Unknown owner - C:\Windows\System32\spoolsv.exe (file missing)O23 - Service: @%SystemRoot%\system32\sppsvc.exe,-101 (sppsvc) - Unknown owner - C:\Windows\system32\sppsvc.exe (file missing)O23 - Service: @%SystemRoot%\system32\ui0detect.exe,-101 (UI0Detect) - Unknown owner - C:\Windows\system32\UI0Detect.exe (file missing)O23 - Service: Intel® Management & Security Application User Notification Service (UNS) - Intel Corporation - C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exeO23 - Service: @%SystemRoot%\system32\vaultsvc.dll,-1003 (VaultSvc) - Unknown owner - C:\Windows\system32\lsass.exe (file missing)O23 - Service: @%SystemRoot%\system32\vds.exe,-100 (vds) - Unknown owner - C:\Windows\System32\vds.exe (file missing)O23 - Service: @%systemroot%\system32\vssvc.exe,-102 (VSS) - Unknown owner - C:\Windows\system32\vssvc.exe (file missing)O23 - Service: @%SystemRoot%\system32\Wat\WatUX.exe,-601 (WatAdminSvc) - Unknown owner - C:\Windows\system32\Wat\WatAdminSvc.exe (file missing)O23 - Service: @%systemroot%\system32\wbengine.exe,-104 (wbengine) - Unknown owner - C:\Windows\system32\wbengine.exe (file missing)O23 - Service: @%Systemroot%\system32\wbem\wmiapsrv.exe,-110 (wmiApSrv) - Unknown owner - C:\Windows\system32\wbem\WmiApSrv.exe (file missing)O23 - Service: @%PROGRAMFILES%\Windows Media Player\wmpnetwk.exe,-101 (WMPNetworkSvc) - Unknown owner - C:\Program Files (x86)\Windows Media Player\wmpnetwk.exe (file missing) --End of file - 9758 bytes Malwarebytes Anti-Malware (PRO) 1.75.0.1300www.malwarebytes.org Database version: v2013.11.06.03 Windows 7 Service Pack 1 x64 NTFSInternet Explorer 10.0.9200.16721Owner :: 8VIRUS8-EXE [administrator] Protection: Enabled 11/6/2013 7:20:57 AMmbam-log-2013-11-06 (07-20-57).txt Scan type: Full scan (C:\|)Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM | P2PScan options disabled: Objects scanned: 363250Time elapsed: 1 hour(s), 11 minute(s), Memory Processes Detected: 0(No malicious items detected) Memory Modules Detected: 0(No malicious items detected) Registry Keys Detected: 0(No malicious items detected) Registry Values Detected: 0(No malicious items detected) Registry Data Items Detected: 0(No malicious items detected) Folders Detected: 0(No malicious items detected) Files Detected: 0(No malicious items detected) (end)2013/11/06 02:45:47 -0600 8VIRUS8-EXE Owner MESSAGE Executing scheduled update: Flash Scan | Hourly2013/11/06 02:45:48 -0600 8VIRUS8-EXE Owner ERROR Scheduled update failed: No address found failed with error code 02013/11/06 04:40:35 -0600 8VIRUS8-EXE Owner MESSAGE Executing scheduled update: Flash Scan | Hourly2013/11/06 04:40:45 -0600 8VIRUS8-EXE Owner MESSAGE Scheduled update executed successfully: database updated from version v2013.11.05.04 to version v2013.11.06.032013/11/06 04:40:45 -0600 8VIRUS8-EXE Owner MESSAGE Starting database refresh2013/11/06 04:40:46 -0600 8VIRUS8-EXE Owner MESSAGE Stopping IP protection2013/11/06 04:40:47 -0600 8VIRUS8-EXE Owner MESSAGE IP Protection stopped successfully2013/11/06 04:40:49 -0600 8VIRUS8-EXE Owner MESSAGE Executing scheduled scan: Flash Scan | -terminate2013/11/06 04:40:49 -0600 8VIRUS8-EXE Owner MESSAGE Scheduled scan executed successfully2013/11/06 04:41:11 -0600 8VIRUS8-EXE Owner MESSAGE Database refreshed successfully2013/11/06 04:41:11 -0600 8VIRUS8-EXE Owner MESSAGE Starting IP protection2013/11/06 04:41:16 -0600 8VIRUS8-EXE Owner MESSAGE IP Protection started successfully
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