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Found 7 results

  1. I have always used Malwarebytes and Kaspersky Internet Security together without any problems. However, recently Kaspersky attempted to update itself to KIS 2019 and told me it couldn't update due to incompatible software on my system. Upon manually installing KIS 2019, it found that Malwarebytes was the software that was considered "incompatible" with the update, and the only way to update KIS was to uninstall Malwarebytes. Kaspersky is my main anti-virus/internet security that I use, so I decided to go ahead and uninstall Malwarebytes in that case. What I was now wondering is if Malwarebytes (possibly version 3, because I wasn't sure if I had Malwarebytes updated lately because I have it set to manual update) has added a patch or an update that would make it compatible with KIS 2019 so that I could possibly reinstall it?
  2. Good night dear. For some time I have been experiencing compatibility issues between Kaspersky Internet Security and MBAM Premium. Every time KIS does the rootkit check, it disables real-time web protection and I have to close and restart MBAM to get back to normal. Today, when I checked the KIS reports (attached image), I noticed that it has been blocking some Task Manager and MBAM tasks (for example, reading memory from other processes, duplicating the internal processors, executing code injection). Is there a problem with my computer? Sorry for English, but I did a direct translation from Portuguese.
  3. I am using Kaspersky Internet Security 2017. I want to buy Malwarebytes Premium for Home. Will I be able to use both of these without any problem? Thank you.
  4. Hi! I recently updated windows 10 again which contained quite much. The problem i'm having now is that i get the warning pop-up: The problem is, that i have KAV as AV but using MBAM as my scanning software which i use once per month (nothing is activated on MBAM until i do the scan) So is it problem to remove this pop-up that keep warning me? Looks like this: Thanks in advance!
  5. Hello everyone ! I'd be glad to have some help as I cannot get rid of a trojan on my mother in law's computer... Malwarebytes and Kaspersky are unable to clean it as well. After many scans, myany attempts to clean it, many reboots, it still remains... The trojan is called Trojan.Multi.GenAutorunBITS.a and is in the computer's memory. I did not find a lot of infos about it on the web, juste a few (false ?) blogs or tech pages that claims that a "SpyHunter" app is supposed to get rid of it easily (is that even true ?) and of course it costs quite a lot. I also found this thread in malwarebyte's forums and started to follow the first steps : scan & clean with ESET online but the virus is still there. I could reinstall the whole PC with a clean image with TrueImage but if I can do something about it, let's try ! Thanks a lot.
  6. Hi, I hope you can help with my stupidity!! I'm normally pretty savvy about checking updates before trusting their source but I'm afraid a moments in-attention is causing me some grief....... I clicked on and installed an 'update' for Firefox last night which turned out to come from 'heezetoutembal.org'. (Yep - I know I can hear everyone tut tutting.........) Having realised my mistake I tried to run Malwarebytes (which I have been using for some time now) but it would not open up. I then ran a full scan with my Kaspersky Internet Security which identified the 'Trojan.Multi.GenAutorunreg.a' in the system memory. After a quick check on the forum I uninstalled the Malwarebytes using mb-clean-3.1.0.1027.exe, then re-installed Malwarebytes. I've attached the Export Summary (13.9.17 08.45). I then quarantined the 2 items and re-ran Malwarebytes. The 2nd Export Summary (13.9.17 16.40) is also attached. When I run a full scan using Kaspersky it still shows the 'Trojan.Multi.GenAutorunreg.a' as being present. Am I missing something? I hope that you can help. Thanks Export Summary 13.9.17 08.45.txt Export Summary 13.9.17 16.40.txt
  7. Hello all, Recently I was being monitored in my PC and some e-mail accounts were hacked. Then I did a hard reset on all my devices and start to take care regarding security on internet. Now I am using Malwarebytes Premium and Kaspersky Full Protection together in my PC since two weeks ago. Yesterday when I start my PC, the Malwarebytes sent me a message that I am not full protected, due to web protection is not activated. I am trying to active this function on Malwarebytes but is not possible, it is showing a message: "activing" but it never starts to really active. I do not know if it has a correlation, but the same day, my Kaspersky show me on blocked modules itens "qt5winextras.dll". This file is located on Malwarebytes folder. Additional information: I have installed JRT and executed it some times. Asks: 1 - What is "qt5winextras.dll" on Malwarebytes folder? Is it really trusted file? 2 - How can I make sure that I am not being monitored or hacking again? 3 - How can I discover if in my PC has a keylloger collecting my data?
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