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Found 2 results

  1. After installing the MBAM 1.80.2.1012 the agent is showing as having database files from 2015. Over 2 years old. When attempting to update the below error populates: --------------------------- Malwarebytes Anti-Malware --------------------------- An error has occurred. Please report this issue to our support team (include the content of all error message(s) and code(s) in your submission). PROGRAM_ERROR_UPDATING (11001, 0, Host not found) No such host is known. --------------------------- OK --------------------------- The machine is Windows 10 version 16299. Windows Firewall is turned off. The applications was uninstalled. Malwarebytes Anti-Malware Cleanup Tool was used https://www.bleepingcomputer.com/download/malwarebytes-anti-malware-cleanup-tool/ The Windows sockets have been rest. http://www.softpedia.com/dyn-postdownload.php?p=15337&t=4&i=1 MBAM was installed again. *************************************************************** I've checked https://www.bleepingcomputer.com/forums/t/401685/malwarebytes-update-error/ I've checked
  2. We use Kaseya with the malwarebytes module (reffered to as Kaseya Anti Malware or KAM) along with the kaspersky module (reffered to as Kaseya Anti virus or KAV) and adwcleaner. i recently had an infected machine that already had KAM deployed to it from kaseya. My regular procedure is to run KAM and if anything is detected i also run a scan with KAV and adwcleaner. however this time i ran KAM and it detected nothing. i knew that there was a problem with this machine so i also ran adwcleaner which found 50+registry entries, scheduled tasks, browser plugins etc. im wondering if someone can explain why KAM was unable to detect these items. is this because KAM isnt able to detect these type of infections, or because it is unable to detect them? I am concerned because we use KAM as our 'first responder' for this type of situation and this is a pretty massive failure seeing as how some of this stuff is really common. ie pastaquotes, trivoli, secure fast pc. Here are the technical details. the machine in question froze and is offline. it will not accessable until monday but i do have partial screenshots of what adwcleaner detected. i have attached those to this post and will update with the full logs when i can. adwcleaner v5.024-----------------------MalwareBytes Anti-Malware Version: 1.75.0.1300Management Version: 7.0.0.3Database Version: 2015120904Database Date: 15:56:06 PM 09-Dec-15-----------------------Kaspersky Antivirus Version: 10.2.1.23Management Version: 7.0.0.15-----------------------Scan log:Malwarebytes Anti-Malware (Kaseya) 1.75.0.1300www.malwarebytes.orgDatabase version: v2015.12.09.04Windows 7 Service Pack 1 x64 NTFSInternet Explorer 11.0.9600.18124Protection: Enabled12/9/2015 11:25:27 AMmbam-log-2015-12-09 (11-25-27).txtScan type: Full scan (C:\|)Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 456041Time elapsed: 1 hour(s), 4 minute(s), 46 second(s)Memory Processes Detected: 0(No malicious items detected)Memory Modules Detected: 0(No malicious items detected)Registry Keys Detected: 0(No malicious items detected)Registry Values Detected: 0(No malicious items detected)Registry Data Items Detected: 0(No malicious items detected)Folders Detected: 0(No malicious items detected)Files Detected: 0(No malicious items detected)(end)
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