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Found 2 results

  1. I am locked out of all malware sites, JRT and CCleaner and windows defender. My grandson installed something and tried to Uninstall it with disastrous results. I tried booting in safe mode without any luck. I am writing this on my tablet since I can't get to the site on the windows 10 computer. When I run JRT, I get an error "could not overwrite file (directory) clean_shortcut. vbs. Access denied." When I try to delete in directory it says I need permission.
  2. Hi Kevin, I've been following along with this thread because I have the exact same problems as the previous user. I've ran the repair tool in safe mode. Restarted back into normal boot mode and tried to open MalwareBytes still getting the resource is in use error. Tried to re-install MalwareBytes after the repair tool and still getting the same error. I've attached my log file from the repair tool. Thanks, Logan _Windows_Repair_Log.txt
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