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Found 6 results

  1. Hello, A few days ago, I stopped being able to access both my hardline and wireless internet. I kept getting a DNS error when I tired to open any webpage. As a work around, I found that if I hooked my wireless modem into a wireless router, and then used the wireless router connection, I was able to access the internet, but at very limited speeds. I worked with my internet service provider to get a new modem (which is now set up and working), and also ran some diagnostics on my computer - Windows troubleshooting and a Malwarebytes scan. (The Malwarebytes scan did not find anything.) The Windows troubleshooting pointed me to the "MWAC filter", and after reading online, I found that I was able to get full connectivity once I disabled the "Malwarebytes Website Protection" in the "Detection and Protection" settings. Reviewing some of the posts in this forum and comparing to the situation I am in, it may be that my computer is infected, which is the reason for this post. Having to disable "Malicious Website Protection" in order to access the internet is not ideal, obviously. I've downloaded Farbar recovery scan tool (x64) and attached the FRST and ADDITION files as recommended in the "I'm infected - What do I do Now?" post. Any help would be greatly appreciated. Thanks, Addition.txt FRST.txt
  2. after months and months of having wonderful peace with Malwarebytes AM, AE, and ARW all of a sudden I am visiting this GTE Banking site in Florida and after that my internet went out had to reinstall the driver, later internet explorer quit working, I changed all my passwords on my wifi router for starters and then was trying to get to this forum in order to find info, that is when I found out that MB-ARW beta had a New release back in June... Wow,.. thought mine was supposed to update.. info I read said the update would be coming the week of June 17th, so don't know if any of that happened or what only that I just updated manually as I am trying to fend off the latest attack. Malwarebytes has done a great job keeping me safe and until the latest issues It was smooth sailing for the longest time I have been able to enjoy in years.. lol but I am serious. I must have a sign on my address which says "attack this guy" Keep up the good work and if this situation makes any sense let me know, thanks, Kurt
  3. Hello, Recently I downloaded an incorrect file by mistake and now I am receiving a proxy server error for all my web browsers. I have tried resets of the browsers, run virus scans, run malwarebytes (which detected some bad files) however now I am out of ideas. I know there are no issues with the Internet as other devices are connecting with no issues. I believe it is a similar issue to this: https://forums.malwarebytes.org/index.php?/topic/157663-proxy-server-error-due-virus/ Please help! Many thanks, Tim
  4. Malwarebytes is blocking all my internet access while malicious website protection is active. The following files are in order.
  5. I have a premium lifetime subscription and last night I received the updated version 2.0.2.1012 to download. I did so and when I asked it to update and scan it would not update. Stopped the update and ran a scan. 37 pups found and quarantined. Tried to again update and discovered I could not access internet. Since this was the only change to my computer, I uninstalled and was able to access internet. Did a reinstall. Same problem. Uninstalled and then ran the mbam clean program recommended in the forums. Two subsequent removal and reinstalls later, I found that if I turned off the button for malicious website protection in settings, I was able to access internet. This leaves me with a message stating that my computer is not safe. Ran another scan (the updates worked this time) and 114 pups were found. Which leads me to believe they came in on the installs (37x3 = 111). Ran a scan again this morning, program updated correctly, and nothing further was found, although the malicious website protection is still turned off and I still have the message that my computer is unsafe. I also used the anti rootkit program and it found nothing. I have Windows 8, use Firefox (which is current), McAfee. Windows firewalls are turned off so as not to conflict with McAfee. I enabled the plugin for Firefox for McAfee for "safe website" monitoring. Help please?
  6. When on internet, surfing, a screen appeared alledging that illicit material was being accessed. The screen suggesting the FBI as the source and requesting payment of a fine to "unlock the computer". I have run the Malwarebytes program, although unable to update the program, not having internet access with the computer. Attached are files as suggested. Thank you for help. attachddstext.txt ddsscantext.txt
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