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  1. Hello, thanks for having such a forum available. Recently, my antivirus caught a trojan virus labeled Trojan.Genome!iDuy3k4rqEY and 4 suspicious sequences along with it and quarantined all 5 files. All seemed fine and dandy. However, my boot-up sequence has gotten terribly out of whack, so to speak. My computer first hangs or completely freezes. Next, Firefox attempts to open, but fails and I get dialogue boxes indicating that it cannot find any directory leading to Firefox.exe and asks if I'd like to delete it. I push "No". Lastly, it hangs once again and a dialogue box indicating that IAStorIcon.exe has failed to initiate. There is a lot of text in the box, but I haven't copied it down yet, but can do so if you require. I don't know if any remnants of the trojan are affecting my system or if it's something entirely different. Any and ALL help will be appreciated. I know the rules state not to run any applications unless a forum assistant advises you so I won't post any logs until told to do so. Windows version: Genuine Windows 7 Home Premium Antivirus version: Outpost Security Suite Pro 8.1 (lifetime subscription)
  2. Hi Forum! Below are the Attach.txt file and the DDS.txt file. before that, here is my computer's problem: Tuesday Mar 26 my computer (Win 7, Acer, 640 GB, 4 GB Ram, x64bit- well taken care of) was running slow, I restarted it and windows did its updating. Next morning, it did not boot up properly and was stalling on opening even a simple folder, locking my desktop, locking everything. I got a pop-up "IAStorIcon.exe- Application Error" prompting for an OK to terminate or CANCEL to try and debug. I clicked OK. This did nothing. In safe mode, I restored to a previous time, but the earliest option was Monday (only a day before), this didn't help. Since then, my computer has not been able to recover. I noticed also my Avast antivirus was off and it does not respond to scans (something by-passes it everytime and shuts it down). I ran Malawarebytes and 16 min in to the scan I got a blue screen Sigh* Restart in safemode with Networking. I tried running chameloen and it went thru, but exactly 1.55 minutes into the scan it said "Scan completed - No threat found". My problem still persists. Ok, here are the results of the Attach.txt file: . UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume2 Install Date: 7/7/2011 10:22:45 PM System Uptime: 3/31/2013 7:30:49 PM (2 hours ago) . Motherboard: Acer | | JE50_HR Processor: Intel® Core™ i3-2310M CPU @ 2.10GHz | CPU1 | 2095/1333mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 581 GiB total, 272.471 GiB free. D: is CDROM () . ==== Disabled Device Manager Items ============= . Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1} Description: Security Processor Loader Driver Device ID: ROOT\LEGACY_SPLDR\0000 Manufacturer: Name: Security Processor Loader Driver PNP Device ID: ROOT\LEGACY_SPLDR\0000 Service: spldr . Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1} Description: avast! Network Shield Support Device ID: ROOT\LEGACY_ASWTDI\0000 Manufacturer: Name: avast! Network Shield Support PNP Device ID: ROOT\LEGACY_ASWTDI\0000 Service: aswTdi . ==== System Restore Points =================== . RP216: 3/25/2013 3:42:37 PM - Scheduled Checkpoint RP217: 3/26/2013 1:25:17 PM - Windows Update RP218: 3/26/2013 1:55:18 PM - Windows Update . ==== Installed Programs ====================== . 64 Bit HP CIO Components Installer 7-Zip 9.20 (x64 edition) Acer Backup Manager Acer Crystal Eye Webcam Acer ePower Management Acer eRecovery Management Acer Games Acer Registration Acer ScreenSaver Acer Updater Acrobat.com Adobe After Effects CS5.5 Adobe AIR Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Help Manager Adobe Photoshop CS5.1 Adobe Reader X (10.1.6) Adobe Story Agatha Christie - 4:50 from Paddington Apple Application Support Apple Mobile Device Support Apple Software Update avast! Free Antivirus Backup Manager V3 Bejeweled 2 Deluxe Bonjour Broadcom Card Reader Driver Installer Broadcom Gigabit NetLink Controller Build-a-lot 2 Camtasia Studio 8 Canon MF6500 Series CCleaner Chuzzle Deluxe clear.fi clear.fi Client Contrôle ActiveX Windows Live Mesh pour connexions à distance D3DX10 Definition Update for Microsoft Office 2010 (KB982726) 64-Bit Edition Digital Voice Editor 3 Diner Dash 2 Restaurant Rescue Dolby Advanced Audio v2 Dora's World Adventure Dropbox ETDWare PS/2-X64 8.0.6.0_WHQL FATE - The Traitor Soul Fences Final Drive: Nitro Free Studio version 5.7.6.1015 Galerie de photos Windows Live Google Chrome Google Drive Google Talk Plugin Google Update Helper GoToMeeting 5.1.0.880 HomeMeeting JoinNet 5.1.1 Identity Card Intel® Control Center Intel® Management Engine Components Intel® Processor Graphics Intel® Rapid Storage Technology iTunes Java 7 Update 17 Java Auto Updater Java™ 6 Update 31 Java™ SE Runtime Environment 6 Update 1 Jewel Quest Heritage Jing Junk Mail filter update Launch Manager Malwarebytes Anti-Malware version 1.70.0.1100 Mesh Runtime Microsoft .NET Framework 4 Client Profile Microsoft .NET Framework 4 Extended Microsoft Application Error Reporting Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (Spanish) 2010 Microsoft Office Excel MUI (Spanish) 2010 Microsoft Office Groove MUI (Spanish) 2010 Microsoft Office InfoPath MUI (Spanish) 2010 Microsoft Office Office 32-bit Components 2010 Microsoft Office OneNote MUI (Spanish) 2010 Microsoft Office Outlook MUI (Spanish) 2010 Microsoft Office PowerPoint MUI (Spanish) 2010 Microsoft Office Professional Plus 2010 Microsoft Office Proof (Basque) 2010 Microsoft Office Proof (Catalan) 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Galician) 2010 Microsoft Office Proof (Portuguese (Brazil)) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (Spanish) 2010 Microsoft Office Publisher MUI (Spanish) 2010 Microsoft Office Shared 32-bit MUI (Spanish) 2010 Microsoft Office Shared MUI (Spanish) 2010 Microsoft Office Word MUI (Spanish) 2010 Microsoft Silverlight Microsoft SQL Server 2005 Compact Edition [ENU] Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.40219 Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 Microsoft_VC80_ATL_x86_x64 Microsoft_VC80_CRT_x86 Microsoft_VC80_CRT_x86_x64 Microsoft_VC80_MFC_x86 Microsoft_VC80_MFC_x86_x64 Microsoft_VC80_MFCLOC_x86 Microsoft_VC80_MFCLOC_x86_x64 Microsoft_VC90_ATL_x86 Microsoft_VC90_ATL_x86_x64 Microsoft_VC90_CRT_x86 Microsoft_VC90_CRT_x86_x64 Microsoft_VC90_MFC_x86 Microsoft_VC90_MFC_x86_x64 Microsoft_VC90_MFCLOC_x86 Microsoft_VC90_MFCLOC_x86_x64 Mozilla Firefox 16.0.2 (x86 en-US) Mozilla Maintenance Service MSVCRT MSVCRT_amd64 My Toolbar Mystery P.I. - Stolen in San Francisco MyWinLocker MyWinLocker 4 MyWinLocker Suite Namco All-Stars: PAC-MAN NOOK for PC Notepad++ NTI Media Maker 9 PDF Settings CS5 Penguins! Plants vs. Zombies - Game of the Year Poker Superstars III Polar Bowler Polar Golfer PrettyMay Call Recorder for Skype - Professional 4.0.0.226 Qlock Pro QuickTime Realtek High Definition Audio Driver Renesas Electronics USB 3.0 Host Controller Driver Security Update for CAPICOM (KB931906) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595) Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642) Security Update for Microsoft .NET Framework 4 Extended (KB2487367) Security Update for Microsoft .NET Framework 4 Extended (KB2656351) Security Update for Microsoft .NET Framework 4 Extended (KB2736428) Security Update for Microsoft .NET Framework 4 Extended (KB2742595) Security Update for Microsoft Excel 2010 (KB2597126) 64-Bit Edition Security Update for Microsoft Filter Pack 2.0 (KB2553501) 64-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2687417) 64-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2687436) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2553091) Security Update for Microsoft Office 2010 (KB2553096) Security Update for Microsoft Office 2010 (KB2553371) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2553447) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2589320) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2598243) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2687501) 64-Bit Edition Security Update for Microsoft Office 2010 (KB2687510) 64-Bit Edition Security Update for Microsoft OneNote 2010 (KB2760600) 64-Bit Edition Security Update for Microsoft Visio 2010 (KB2760762) 64-Bit Edition Security Update for Microsoft Visio Viewer 2010 (KB2687505) 64-Bit Edition Security Update for Microsoft Word 2010 (KB2760410) 64-Bit Edition Shredder Skype Click to Call Skype™ 6.1 Speckie Spotify Spybot - Search & Destroy Torchlight TuneUp Utilities TuneUp Utilities Language Pack (en-GB) TutorABC_Helper TutorChat Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft .NET Framework 4 Extended (KB2468871) Update for Microsoft .NET Framework 4 Extended (KB2533523) Update for Microsoft .NET Framework 4 Extended (KB2600217) Update for Microsoft Office 2010 (KB2494150) Update for Microsoft Office 2010 (KB2553065) Update for Microsoft Office 2010 (KB2553092) Update for Microsoft Office 2010 (KB2553181) 64-Bit Edition Update for Microsoft Office 2010 (KB2553267) 64-Bit Edition Update for Microsoft Office 2010 (KB2553270) 64-Bit Edition Update for Microsoft Office 2010 (KB2553310) 64-Bit Edition Update for Microsoft Office 2010 (KB2553378) 64-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2598242) 64-Bit Edition Update for Microsoft Office 2010 (KB2687509) 64-Bit Edition Update for Microsoft Office 2010 (KB2760631) 64-Bit Edition Update for Microsoft Office 2010 (KB2767886) 64-Bit Edition Update for Microsoft OneNote 2010 (KB2553290) 64-Bit Edition Update for Microsoft Outlook 2010 (KB2597090) 64-Bit Edition Update for Microsoft Outlook 2010 (KB2687623) 64-Bit Edition Update for Microsoft Outlook Social Connector 2010 (KB2553406) 64-Bit Edition Update for Microsoft PowerPoint 2010 (KB2598240) 64-Bit Edition Update for Microsoft SharePoint Workspace 2010 (KB2589371) 64-Bit Edition Update Installer for WildTangent Games App uTorrentControl2 Toolbar Virtual Villagers 4 - The Tree of Life VLC media player 1.1.11 WampServer 2.2 Watchtower Library 2011 - English Welcome Center WildTangent Games App (Acer Games) Windows Live Windows Live Communications Platform Windows Live Essentials Windows Live ID Sign-in Assistant Windows Live Installer Windows Live Language Selector Windows Live Mail Windows Live Mesh Windows Live Mesh ActiveX Control for Remote Connections Windows Live Messenger Windows Live MIME IFilter Windows Live Movie Maker Windows Live Photo Common Windows Live Photo Gallery Windows Live PIMT Platform Windows Live Remote Client Windows Live Remote Client Resources Windows Live Remote Service Windows Live Remote Service Resources Windows Live SOXE Windows Live SOXE Definitions Windows Live UX Platform Windows Live UX Platform Language Pack Windows Live Writer Windows Live Writer Resources WinRAR 4.01 (64-bit) Zuma's Revenge . ==== Event Viewer Messages From Past Week ======== . 3/31/2013 9:48:27 PM, Error: Ntfs [55] - The file system structure on the disk is corrupt and unusable. Please run the chkdsk utility on the volume Acer. 3/31/2013 9:48:18 PM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start. 3/31/2013 9:02:13 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service wuauserv with arguments "" in order to run the server: {E60687F7-01A1-40AA-86AC-DB1CBF673334} 3/31/2013 9:02:13 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service BITS with arguments "" in order to run the server: {4991D34B-80A1-4291-83B6-3328366B9097} 3/31/2013 8:09:24 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {D3DCB472-7261-43CE-924B-0704BD730D5F} 3/31/2013 8:09:24 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service fdPHost with arguments "" in order to run the server: {145B4335-FE2A-4927-A040-7C35AD3180EF} 3/31/2013 7:33:20 PM, Error: Service Control Manager [7001] - The PnP-X IP Bus Enumerator service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start. 3/31/2013 7:31:47 PM, Error: Service Control Manager [7001] - The HomeGroup Provider service depends on the Function Discovery Provider Host service which failed to start because of the following error: The dependency service or group failed to start. 3/31/2013 7:31:47 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {9E175B6D-F52A-11D8-B9A5-505054503030} 3/31/2013 7:31:47 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service WSearch with arguments "" in order to run the server: {7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} 3/31/2013 7:31:38 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service EventSystem with arguments "" in order to run the server: {1BE1F766-5536-11D1-B726-00C04FB926AF} 3/31/2013 7:31:30 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service ShellHWDetection with arguments "" in order to run the server: {DD522ACC-F821-461A-A407-50B198B896DC} 3/31/2013 7:31:20 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: aswSnx aswSP aswTdi discache mwlPSDFilter mwlPSDNServ mwlPSDVDisk spldr Wanarpv6 3/31/2013 7:10:31 PM, Error: Service Control Manager [7001] - The Network List Service service depends on the Network Location Awareness service which failed to start because of the following error: The dependency service or group failed to start. 3/31/2013 7:07:56 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netprofm with arguments "" in order to run the server: {A47979D2-C419-11D9-A5B4-001185AD2B89} 3/31/2013 7:07:56 PM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1068" attempting to start the service netman with arguments "" in order to run the server: {BA126AD1-2166-11D1-B1D0-00805FC1270E} 3/31/2013 7:07:35 PM, Error: Service Control Manager [7026] - The following boot-start or system-start driver(s) failed to load: AFD aswRdr aswSnx aswSP aswTdi DfsC discache mwlPSDFilter mwlPSDNServ mwlPSDVDisk NetBIOS NetBT nsiproxy Psched rdbss spldr tdx vwififlt Wanarpv6 WfpLwf 3/31/2013 7:07:34 PM, Error: Service Control Manager [7001] - The Workstation service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 3/31/2013 7:07:34 PM, Error: Service Control Manager [7001] - The TCP/IP NetBIOS Helper service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 3/31/2013 7:07:34 PM, Error: Service Control Manager [7001] - The SMB MiniRedirector Wrapper and Engine service depends on the Redirected Buffering Sub Sysytem service which failed to start because of the following error: A device attached to the system is not functioning. 3/31/2013 7:07:34 PM, Error: Service Control Manager [7001] - The SMB 2.0 MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 3/31/2013 7:07:34 PM, Error: Service Control Manager [7001] - The SMB 1.x MiniRedirector service depends on the SMB MiniRedirector Wrapper and Engine service which failed to start because of the following error: The dependency service or group failed to start. 3/31/2013 7:07:34 PM, Error: Service Control Manager [7001] - The Network Store Interface Service service depends on the NSI proxy service driver. service which failed to start because of the following error: A device attached to the system is not functioning. 3/31/2013 7:07:34 PM, Error: Service Control Manager [7001] - The Network Location Awareness service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 3/31/2013 7:07:34 PM, Error: Service Control Manager [7001] - The IP Helper service depends on the Network Store Interface Service service which failed to start because of the following error: The dependency service or group failed to start. 3/31/2013 7:07:34 PM, Error: Service Control Manager [7001] - The DNS Client service depends on the NetIO Legacy TDI Support Driver service which failed to start because of the following error: A device attached to the system is not functioning. 3/31/2013 7:07:34 PM, Error: Service Control Manager [7001] - The DHCP Client service depends on the Ancillary Function Driver for Winsock service which failed to start because of the following error: A device attached to the system is not functioning. 3/29/2013 9:41:14 PM, Error: Microsoft-Windows-WindowsUpdateClient [20] - Installation Failure: Windows failed to install the following update with error 0x80242016: Security Update for Windows 7 for x64-based Systems (KB2807986). 3/29/2013 11:23:29 PM, Error: Service Control Manager [7001] - The Server SMB 1.xxx Driver service depends on the Server SMB 2.xxx Driver service which failed to start because of the following error: Error performing inpage operation. 3/29/2013 11:23:29 PM, Error: Service Control Manager [7001] - The Server service depends on the Server SMB 1.xxx Driver service which failed to start because of the following error: The dependency service or group failed to start. 3/29/2013 11:23:29 PM, Error: Service Control Manager [7000] - The Server SMB 2.xxx Driver service failed to start due to the following error: Error performing inpage operation. 3/28/2013 10:07:43 PM, Error: Service Control Manager [7022] - The Background Intelligent Transfer Service service hung on starting. 3/27/2013 8:25:25 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IAStorDataMgrSvc service. 3/27/2013 8:24:42 AM, Error: Service Control Manager [7043] - The Group Policy Client service did not shut down properly after receiving a preshutdown control. 3/27/2013 8:24:09 AM, Error: Service Control Manager [7043] - The Windows Update service did not shut down properly after receiving a preshutdown control. 3/27/2013 8:01:33 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the eventlog service. 3/27/2013 7:57:25 PM, Error: Service Control Manager [7022] - The Intel® Rapid Storage Technology service hung on starting. 3/27/2013 7:34:07 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TuneUp.UtilitiesSvc service. 3/27/2013 7:33:07 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Apple Mobile Device service. 3/27/2013 12:46:09 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the iphlpsvc service. 3/27/2013 12:44:30 AM, Error: Service Control Manager [7022] - The Intel® Management and Security Application User Notification Service service hung on starting. 3/27/2013 12:41:44 AM, Error: Service Control Manager [7022] - The Windows Update service hung on starting. 3/27/2013 12:38:22 AM, Error: Service Control Manager [7022] - The Windows Search service hung on starting. 3/27/2013 12:32:35 AM, Error: Service Control Manager [7022] - The Windows Defender service hung on starting. 3/27/2013 12:30:15 AM, Error: Service Control Manager [7022] - The Software Protection service hung on starting. 3/27/2013 12:03:03 AM, Error: Microsoft-Windows-DistributedCOM [10005] - DCOM got error "1084" attempting to start the service TuneUp.UtilitiesSvc with arguments "" in order to run the server: {FCA02D56-BF9D-4591-AD41-E59AF763C64A} 3/26/2013 7:14:35 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioSrv service. 3/26/2013 7:14:05 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the SENS service. 3/26/2013 7:13:35 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Schedule service. 3/26/2013 7:13:05 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the IKEEXT service. 3/26/2013 7:01:17 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the ShellHWDetection service. 3/26/2013 6:57:34 PM, Error: Service Control Manager [7022] - The Security Center service hung on starting. 3/26/2013 6:52:57 PM, Error: Service Control Manager [7001] - The HomeGroup Listener service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start. 3/26/2013 6:30:12 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the DsiWMIService service. 3/26/2013 6:02:55 PM, Error: Service Control Manager [7022] - The Intel® Management and Security Application Local Management Service service hung on starting. 3/26/2013 4:57:43 PM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Intel® Rapid Storage Technology service to connect. 3/26/2013 4:57:43 PM, Error: Service Control Manager [7000] - The Intel® Rapid Storage Technology service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion. 3/25/2013 3:14:14 PM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service. . ==== End Of File =========================== And here are the results for the DDS.txt file: DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK Internet Explorer: 9.0.8112.16470 BrowserJavaVersion: 10.17.2 Run by Gary at 21:48:21 on 2013-03-31 Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3948.2012 [GMT -6:00] . AV: avast! Antivirus *Enabled/Updated* {2B2D1395-420B-D5C9-657E-930FE358FC3C} SP: avast! Antivirus *Enabled/Updated* {904CF271-6431-DA47-5FCE-A87D98DFB681} SP: Windows Defender *Enabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes =============== . C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\Explorer.EXE C:\Windows\system32\ctfmon.exe C:\Windows\helppane.exe C:\Windows\System32\svchost.exe -k secsvcs C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Gary\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe C:\Windows\sysWOW64\wbem\wmiprvse.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Program Files\AVAST Software\Avast\AvastUI.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Users\Gary\AppData\Local\Google\Chrome\Application\chrome.exe C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxp://www.google.com/ uDefault_Page_URL = hxxp://acer.msn.com mStart Page = hxxp://acer.msn.com mDefault_Page_URL = hxxp://acer.msn.com uURLSearchHooks: uTorrentControl2 Toolbar: {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files (x86)\uTorrentControl2\prxtbuTor.dll mURLSearchHooks: uTorrentControl2 Toolbar: {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files (x86)\uTorrentControl2\prxtbuTor.dll mWinlogon: Userinit = userinit.exe BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: uTorrentControl2 Toolbar: {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files (x86)\uTorrentControl2\prxtbuTor.dll BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL BHO: Java™ Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll BHO: Speckie: {8CE7F568-67FA-4432-BA39-F5AFD68E7B8B} - C:\Users\Gary\AppData\Roaming\Speckie\bin32\Speckie32.dll BHO: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll BHO: Skype Browser Helper: {AE805869-2E5C-4ED4-8F7B-F1F7851A4497} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files (x86)\Microsoft Office\Office14\URLREDIR.DLL BHO: Java™ Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll TB: uTorrentControl2 Toolbar: {687578B9-7132-4A7A-80E4-30EE31099E03} - C:\Program Files (x86)\uTorrentControl2\prxtbuTor.dll TB: avast! WebRep: {8E5E2654-AD2D-48bf-AC2D-D17F00898D06} - C:\Program Files\AVAST Software\Avast\aswWebRepIE.dll TB: My Toolbar: {EA582743-9076-4178-9AA6-7393FDF4D5CE} - C:\Program Files (x86)\My Toolbar\ATBPToolbar.1.0.dll TB: uTorrentControl2 Toolbar: {687578b9-7132-4a7a-80e4-30ee31099e03} - C:\Program Files (x86)\uTorrentControl2\prxtbuTor.dll uRun: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart uRun: [spotify Web Helper] "C:\Users\Gary\AppData\Roaming\Spotify\Data\SpotifyWebHelper.exe" uRun: [skype] "C:\Program Files (x86)\Skype\Phone\Skype.exe" /minimized /regrun uRun: [spybotSD TeaTimer] C:\Program Files (x86)\Spybot - Search & Destroy\TeaTimer.exe mRun: [suiteTray] "C:\Program Files (x86)\EgisTec MyWinLockerSuite\x86\SuiteTray.exe" mRun: [EgisTecPMMUpdate] "C:\Program Files (x86)\EgisTec IPS\PmmUpdate.exe" mRun: [EgisUpdate] "C:\Program Files (x86)\EgisTec IPS\EgisUpdate.exe" -d mRun: [backupManagerTray] "C:\Program Files (x86)\NTI\Acer Backup Manager\BackupManagerTray.exe" -h -k mRun: [LManager] C:\Program Files (x86)\Launch Manager\LManager.exe mRun: [NUSB3MON] "C:\Program Files (x86)\Renesas Electronics\USB 3.0 Host Controller Driver\Application\nusb3mon.exe" mRun: [Dolby Advanced Audio v2] "C:\Dolby PCEE4\pcee4.exe" -autostart mRun: [avast] "C:\Program Files\AVAST Software\Avast\avastUI.exe" /nogui mRun: [APSDaemon] "C:\Program Files (x86)\Common Files\Apple\Apple Application Support\APSDaemon.exe" mRun: [AdobeCS5.5ServiceManager] "C:\Program Files (x86)\Common Files\Adobe\CS5.5ServiceManager\CS5.5ServiceManager.exe" -launchedbylogin mRun: [switchBoard] C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" mRun: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime mRun: [iAStorIcon] C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorIcon.exe mRunOnce: [1] C:\Program Files (x86)\Malwarebytes' Anti-Malware\Chameleon\mbam-chameleon.exe /r /p dRunOnce: [isMyWinLockerReboot] msiexec.exe /qn /x{voidguid} StartupFolder: C:\Users\Gary\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\Dropbox.lnk - C:\Users\Gary\AppData\Roaming\Dropbox\bin\Dropbox.exe StartupFolder: C:\Users\Gary\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\qlock.lnk - C:\Program Files (x86)\Qlock\qlock.exe StartupFolder: C:\Users\Gary\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\TutorABC_helper.appref-ms StartupFolder: C:\Users\Gary\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\TutorChat.appref-ms uPolicies-Explorer: NoDriveTypeAutoRun = dword:145 mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoActiveDesktopChanges = dword:1 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 IE: &Enviar a OneNote - C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105 IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~4\Office12\EXCEL.EXE/3000 IE: E&xportar a Microsoft Excel - C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000 IE: Free YouTube Download - C:\Users\Gary\AppData\Roaming\DVDVideoSoftIEHelpers\freeytvdownloader.htm IE: Free YouTube to MP3 Converter - C:\Users\Gary\AppData\Roaming\DVDVideoSoftIEHelpers\freeyoutubetomp3converter.htm IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIE.dll IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files (x86)\Microsoft Office\Office14\ONBttnIELinkedNotes.dll IE: {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - {898EA8C8-E7FF-479B-8935-AEC46303B9E5} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll IE: {E6846530-6088-4AA3-932F-C6245CE59A4C} - {8CE7F568-67FA-4432-BA39-F5AFD68E7B8B} - C:\Users\Gary\AppData\Roaming\Speckie\bin32\Speckie32.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0001-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_01-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0031-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_31-windows-i586.cab TCP: NameServer = 192.168.1.254 TCP: Interfaces\{DF83C9C0-8573-497E-97E3-BAB71C0720AD} : DHCPNameServer = 192.168.1.254 TCP: Interfaces\{DF83C9C0-8573-497E-97E3-BAB71C0720AD}\155716C69647970294E6E6022425 : DHCPNameServer = 192.168.1.254 TCP: Interfaces\{DF83C9C0-8573-497E-97E3-BAB71C0720AD}\7596649602142544021303 : DHCPNameServer = 192.168.1.1 TCP: Interfaces\{DF83C9C0-8573-497E-97E3-BAB71C0720AD}\94E46494E4944555D4034473632444 : DHCPNameServer = 192.168.1.254 TCP: Interfaces\{DF83C9C0-8573-497E-97E3-BAB71C0720AD}\94E46494E4944555D4641363147373 : DHCPNameServer = 192.168.1.254 TCP: Interfaces\{DF83C9C0-8573-497E-97E3-BAB71C0720AD}\94E46494E4944555D4733393547364 : DHCPNameServer = 192.168.1.254 TCP: Interfaces\{DF83C9C0-8573-497E-97E3-BAB71C0720AD}\C696E6B6379737 : DHCPNameServer = 10.2.48.4 10.2.48.1 TCP: Interfaces\{EC165E47-7983-45DC-B201-36594D8A9BC9} : DHCPNameServer = 192.168.1.254 Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - C:\Program Files (x86)\Skype\Toolbars\Internet Explorer\skypeieplugin.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll SSODL: WebCheck - <orphaned> SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office14\GROOVEEX.DLL x64-mStart Page = hxxp://acer.msn.com x64-mDefault_Page_URL = hxxp://acer.msn.com x64-BHO: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll x64-BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL x64-BHO: Speckie: {8CE7F568-67FA-4432-BA39-F5AFD68E7B8B} - C:\Users\Gary\AppData\Roaming\Speckie\bin64\Speckie64.dll x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll x64-BHO: Office Document Cache Handler: {B4F3A835-0E21-4959-BA22-42B3008E02FF} - C:\Program Files\Microsoft Office\Office14\URLREDIR.DLL x64-TB: avast! WebRep: {318A227B-5E9F-45bd-8999-7F8F10CA4CF5} - C:\Program Files\AVAST Software\Avast\aswWebRepIE64.dll x64-Run: [igfxTray] C:\Windows\System32\igfxtray.exe x64-Run: [HotKeysCmds] C:\Windows\System32\hkcmd.exe x64-Run: [Persistence] C:\Windows\System32\igfxpers.exe x64-Run: [ETDCtrl] C:\Program Files (x86)\Elantech\ETDCtrl.exe x64-Run: [RtHDVCpl] C:\Program Files\Realtek\Audio\HDA\RAVCpl64.exe -s x64-Run: [RtHDVBg] C:\Program Files\Realtek\Audio\HDA\RAVBg64.exe /FORPCEE4 x64-Run: [Power Management] C:\Program Files\Acer\Acer ePower Management\ePowerTray.exe x64-Run: [bCSSync] "C:\Program Files\Microsoft Office\Office14\BCSSync.exe" /DelayServices x64-Run: [AdobeAAMUpdater-1.0] "C:\Program Files (x86)\Common Files\Adobe\OOBE\PDApp\UWA\UpdaterStartupUtility.exe" x64-IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files\Microsoft Office\Office14\ONBttnIE.dll x64-IE: {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} - {FFFDC614-B694-4AE6-AB38-5D6374584B52} - C:\Program Files\Microsoft Office\Office14\ONBttnIELinkedNotes.dll x64-IE: {E6846530-6088-4AA3-932F-C6245CE59A4C} - {8CE7F568-67FA-4432-BA39-F5AFD68E7B8B} - C:\Users\Gary\AppData\Roaming\Speckie\bin64\Speckie64.dll x64-Filter: text/xml - {807573E5-5146-11D5-A672-00B0D022E945} - C:\Program Files\Common Files\Microsoft Shared\OFFICE14\MSOXMLMF.DLL x64-Handler: skype-ie-addon-data - {91774881-D725-4E58-B298-07617B9B86A8} - <orphaned> x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned> x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned> x64-Notify: igfxcui - igfxdev.dll x64-SSODL: WebCheck - <orphaned> x64-STS: FencesShlExt Class - {1984DD45-52CF-49cd-AB77-18F378FEA264} - C:\Program Files (x86)\Stardock\Fences\FencesMenu64.dll x64-SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files\Microsoft Office\Office14\GROOVEEX.DLL . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\Gary\AppData\Roaming\Mozilla\Firefox\Profiles\ej103si0.default\ FF - prefs.js: browser.startup.homepage - hxxp://www.google.com/ FF - prefs.js: network.proxy.type - 0 FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPAUTHZ.DLL FF - plugin: C:\PROGRA~2\MICROS~4\Office14\NPSPWRAP.DLL FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.115\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.123\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll FF - plugin: c:\Program Files (x86)\Microsoft Silverlight\5.1.10411.0\npctrlui.dll FF - plugin: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll FF - plugin: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll FF - plugin: C:\Users\Gary\AppData\Local\Google\Update\1.3.21.135\npGoogleUpdate3.dll FF - plugin: C:\Users\Gary\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll FF - plugin: C:\Users\Gary\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll FF - plugin: C:\Users\Gary\AppData\Roaming\Mozilla\plugins\npo1d.dll FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_171.dll FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll FF - plugin: C:\Windows\SysWOW64\npmproxy.dll . ---- FIREFOX POLICIES ---- FF - user.js: network.http.max-persistent-connections-per-server - 4 FF - user.js: nglayout.initialpaint.delay - 600 FF - user.js: content.notify.interval - 600000 FF - user.js: content.max.tokenizing.time - 1800000 FF - user.js: content.switch.threshold - 600000 FF - user.js: extensions.autoDisableScopes - 14 FF - user.js: security.csp.enable - false . . ============= SERVICES / DRIVERS =============== . R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2012-6-21 55280] R3 b57xdbd;Broadcom xD Picture Bus Driver Service;C:\Windows\System32\drivers\b57xdbd.sys [2011-1-20 67624] R3 b57xdmp;Broadcom xD Picture vstorp client drv;C:\Windows\System32\drivers\b57xdmp.sys [2011-1-20 19496] R3 bScsiMSa;bScsiMSa;C:\Windows\System32\drivers\bScsiMSa.sys [2011-1-19 52264] R3 ETD;ELAN PS/2 Port Input Device;C:\Windows\System32\drivers\ETD.sys [2011-4-6 138024] R3 k57nd60a;Broadcom NetLink ™ Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2011-1-17 412712] R3 nusb3hub;Renesas Electronics USB 3.0 Hub Driver;C:\Windows\System32\drivers\nusb3hub.sys [2010-9-29 80384] R3 nusb3xhc;Renesas Electronics USB 3.0 Host Controller Driver;C:\Windows\System32\drivers\nusb3xhc.sys [2010-9-29 180736] S1 aswSnx;aswSnx;C:\Windows\System32\drivers\aswSnx.sys [2011-7-22 984144] S1 aswSP;aswSP;C:\Windows\System32\drivers\aswSP.sys [2011-7-22 370288] S1 mwlPSDFilter;mwlPSDFilter;C:\Windows\System32\drivers\mwlPSDFilter.sys [2011-4-6 22912] S1 mwlPSDNServ;mwlPSDNServ;C:\Windows\System32\drivers\mwlPSDNserv.sys [2011-4-6 20328] S1 mwlPSDVDisk;mwlPSDVDisk;C:\Windows\System32\drivers\mwlPSDVDisk.sys [2011-4-6 62584] S2 aswFsBlk;aswFsBlk;C:\Windows\System32\drivers\aswFsBlk.sys [2011-7-22 25232] S2 aswMonFlt;aswMonFlt;C:\Windows\System32\drivers\aswMonFlt.sys [2011-7-22 71600] S2 avast! Antivirus;avast! Antivirus;C:\Program Files\AVAST Software\Avast\AvastSvc.exe [2012-11-1 44808] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 DsiWMIService;Dritek WMI Service;C:\Program Files (x86)\Launch Manager\dsiwmis.exe [2011-4-6 352336] S2 ePowerSvc;Acer ePower Service;C:\Program Files\Acer\Acer ePower Management\ePowerSvc.exe [2011-5-4 873064] S2 GREGService;GREGService;C:\Program Files (x86)\Acer\Registration\GREGsvc.exe [2010-1-8 23584] S2 IAStorDataMgrSvc;Intel® Rapid Storage Technology;C:\Program Files (x86)\Intel\Intel® Rapid Storage Technology\IAStorDataMgrSvc.exe [2011-4-6 13336] S2 Live Updater Service;Live Updater Service;C:\Program Files\Acer\Acer Updater\UpdaterService.exe [2012-4-23 255376] S2 NTI IScheduleSvc;NTI IScheduleSvc;C:\Program Files (x86)\NTI\Acer Backup Manager\IScheduleSvc.exe [2011-2-15 257344] S2 SBSDWSCService;SBSD Security Center Service;C:\Program Files (x86)\Spybot - Search & Destroy\SDWinSec.exe [2013-3-31 1153368] S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2013-1-8 161536] S2 SSPORT;SSPORT;C:\Windows\System32\drivers\SSPORT.sys [2012-7-7 11576] S2 TuneUp.UtilitiesSvc;TuneUp Utilities Service;C:\Program Files (x86)\TuneUp Utilities 2010\TuneUpUtilitiesService64.exe [2009-11-17 1353544] S2 UNS;Intel® Management and Security Application User Notification Service;C:\Program Files (x86)\Intel\Intel® Management Engine Components\UNS\UNS.exe [2011-5-4 2656280] S3 bScsiSDa;bScsiSDa;C:\Windows\System32\drivers\bScsiSDa.sys [2011-1-13 85544] S3 EgisTec Ticket Service;EgisTec Ticket Service;C:\Program Files (x86)\Common Files\EgisTec\Services\EgisTicketService.exe [2010-9-27 172912] S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072] S3 ICDUSB3;ICDUSB3;C:\Windows\System32\drivers\ICDUSB3.sys [2012-6-21 13312] S3 IntcDAud;Intel® Display Audio;C:\Windows\System32\drivers\IntcDAud.sys [2011-4-6 317440] S3 ose64;Office 64 Source Engine;C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2010-1-9 174440] S3 SwitchBoard;SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096] S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392] S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232] S3 TuneUpUtilitiesDrv;TuneUpUtilitiesDrv;C:\Program Files (x86)\TuneUp Utilities 2010\TuneUpUtilitiesDriver64.sys [2009-10-14 11856] S3 USBAAPL64;Apple Mobile USB Driver;C:\Windows\System32\drivers\usbaapl64.sys [2012-9-28 53760] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-7-17 1255736] S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184] . =============== Created Last 30 ================ . 2013-04-01 00:49:25 -------- d-----w- C:\ProgramData\Spybot - Search & Destroy 2013-04-01 00:49:25 -------- d-----w- C:\Program Files (x86)\Spybot - Search & Destroy 2013-03-30 13:43:21 -------- d---a-w- C:\.Trash-999 2013-03-29 00:33:42 -------- d-----w- C:\Users\Gary\AppData\Roaming\Malwarebytes 2013-03-29 00:33:11 -------- d-----w- C:\ProgramData\Malwarebytes 2013-03-29 00:33:10 24176 ----a-w- C:\Windows\System32\drivers\mbam.sys 2013-03-29 00:33:10 -------- d-----w- C:\Program Files (x86)\Malwarebytes' Anti-Malware 2013-03-29 00:32:32 -------- d-----w- C:\Users\Gary\AppData\Local\Programs 2013-03-28 02:06:15 9162192 ----a-w- C:\ProgramData\Microsoft\Windows Defender\Definition Updates\{E4BB3D7E-CB4B-46CD-813E-79468DCC9A2B}\mpengine.dll 2013-03-12 21:57:34 -------- d-----w- C:\Users\Gary\AppData\Local\{D60B9857-FC86-461A-B2FE-6C792C34E255} 2013-03-12 05:36:44 -------- d-----w- C:\Users\Gary\AppData\Local\{064C7778-2539-4C68-A4F6-8AA3EDA01CEE} 2013-03-11 17:14:50 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll . ==================== Find3M ==================== . 2013-03-13 01:02:35 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2013-03-13 01:02:35 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2013-03-11 17:14:43 861088 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll 2013-03-11 17:14:43 782240 ----a-w- C:\Windows\SysWow64\deployJava1.dll 2013-02-12 05:45:24 135168 ----a-w- C:\Windows\apppatch\AppPatch64\AcXtrnal.dll 2013-02-12 05:45:22 350208 ----a-w- C:\Windows\apppatch\AppPatch64\AcLayers.dll 2013-02-12 05:45:22 308736 ----a-w- C:\Windows\apppatch\AppPatch64\AcGenral.dll 2013-02-12 05:45:22 111104 ----a-w- C:\Windows\apppatch\AppPatch64\acspecfc.dll 2013-02-12 04:48:31 474112 ----a-w- C:\Windows\apppatch\AcSpecfc.dll 2013-02-12 04:48:26 2176512 ----a-w- C:\Windows\apppatch\AcGenral.dll 2013-02-02 06:57:02 2312704 ----a-w- C:\Windows\System32\jscript9.dll 2013-02-02 06:47:24 1494528 ----a-w- C:\Windows\System32\inetcpl.cpl 2013-02-02 06:47:19 1392128 ----a-w- C:\Windows\System32\wininet.dll 2013-02-02 06:42:18 173056 ----a-w- C:\Windows\System32\ieUnatt.exe 2013-02-02 06:41:51 599040 ----a-w- C:\Windows\System32\vbscript.dll 2013-02-02 06:38:01 2382848 ----a-w- C:\Windows\System32\mshtml.tlb 2013-02-02 03:38:35 1800704 ----a-w- C:\Windows\SysWow64\jscript9.dll 2013-02-02 03:30:32 1427968 ----a-w- C:\Windows\SysWow64\inetcpl.cpl 2013-02-02 03:30:21 1129472 ----a-w- C:\Windows\SysWow64\wininet.dll 2013-02-02 03:26:47 142848 ----a-w- C:\Windows\SysWow64\ieUnatt.exe 2013-02-02 03:26:21 420864 ----a-w- C:\Windows\SysWow64\vbscript.dll 2013-02-02 03:23:28 2382848 ----a-w- C:\Windows\SysWow64\mshtml.tlb 2013-01-17 07:28:58 273840 ----a-w- C:\Windows\System32\MpSigStub.exe 2013-01-13 21:17:03 9728 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l1-1-0.dll 2013-01-13 21:17:02 2560 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-normaliz-l1-1-0.dll 2013-01-13 21:16:42 10752 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-advapi32-l1-1-0.dll 2013-01-13 21:12:46 3584 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-advapi32-l2-1-0.dll 2013-01-13 21:11:21 4096 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-user32-l1-1-0.dll 2013-01-13 21:11:08 5632 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-ole32-l1-1-0.dll 2013-01-13 21:11:07 5632 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shlwapi-l2-1-0.dll 2013-01-13 21:11:07 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-version-l1-1-0.dll 2013-01-13 21:11:07 3072 ---ha-w- C:\Windows\SysWow64\api-ms-win-downlevel-shell32-l1-1-0.dll 2013-01-13 20:35:31 9728 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l1-1-0.dll 2013-01-13 20:35:31 2560 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-normaliz-l1-1-0.dll 2013-01-13 20:35:18 10752 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-advapi32-l1-1-0.dll 2013-01-13 20:32:07 3584 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-advapi32-l2-1-0.dll 2013-01-13 20:31:48 4096 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-user32-l1-1-0.dll 2013-01-13 20:31:41 5632 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-ole32-l1-1-0.dll 2013-01-13 20:31:40 5632 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shlwapi-l2-1-0.dll 2013-01-13 20:31:40 3072 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-version-l1-1-0.dll 2013-01-13 20:31:40 3072 ---ha-w- C:\Windows\System32\api-ms-win-downlevel-shell32-l1-1-0.dll 2013-01-13 20:31:00 1247744 ----a-w- C:\Windows\SysWow64\DWrite.dll 2013-01-13 20:22:22 1988096 ----a-w- C:\Windows\SysWow64\d3d10warp.dll 2013-01-13 20:20:31 293376 ----a-w- C:\Windows\SysWow64\dxgi.dll 2013-01-13 20:09:00 249856 ----a-w- C:\Windows\SysWow64\d3d10_1core.dll 2013-01-13 20:08:43 220160 ----a-w- C:\Windows\SysWow64\d3d10core.dll 2013-01-13 20:08:35 1504768 ----a-w- C:\Windows\SysWow64\d3d11.dll 2013-01-13 19:59:04 1643520 ----a-w- C:\Windows\System32\DWrite.dll 2013-01-13 19:58:28 1175552 ----a-w- C:\Windows\System32\FntCache.dll 2013-01-13 19:54:01 604160 ----a-w- C:\Windows\SysWow64\d3d10level9.dll 2013-01-13 19:53:58 207872 ----a-w- C:\Windows\SysWow64\WindowsCodecsExt.dll 2013-01-13 19:53:14 187392 ----a-w- C:\Windows\SysWow64\UIAnimation.dll 2013-01-13 19:51:30 2565120 ----a-w- C:\Windows\System32\d3d10warp.dll 2013-01-13 19:49:17 363008 ----a-w- C:\Windows\System32\dxgi.dll 2013-01-13 19:48:47 161792 ----a-w- C:\Windows\SysWow64\d3d10_1.dll 2013-01-13 19:46:25 1080832 ----a-w- C:\Windows\SysWow64\d3d10.dll 2013-01-13 19:43:21 1230336 ----a-w- C:\Windows\SysWow64\WindowsCodecs.dll 2013-01-13 19:38:39 333312 ----a-w- C:\Windows\System32\d3d10_1core.dll 2013-01-13 19:38:32 1887232 ----a-w- C:\Windows\System32\d3d11.dll 2013-01-13 19:38:21 296960 ----a-w- C:\Windows\System32\d3d10core.dll 2013-01-13 19:37:57 3419136 ----a-w- C:\Windows\SysWow64\d2d1.dll 2013-01-13 19:25:04 245248 ----a-w- C:\Windows\System32\WindowsCodecsExt.dll 2013-01-13 19:24:33 648192 ----a-w- C:\Windows\System32\d3d10level9.dll 2013-01-13 19:24:30 221184 ----a-w- C:\Windows\System32\UIAnimation.dll 2013-01-13 19:20:42 194560 ----a-w- C:\Windows\System32\d3d10_1.dll 2013-01-13 19:20:04 1238528 ----a-w- C:\Windows\System32\d3d10.dll 2013-01-13 19:15:40 1424384 ----a-w- C:\Windows\System32\WindowsCodecs.dll 2013-01-13 19:10:36 3928064 ----a-w- C:\Windows\System32\d2d1.dll 2013-01-13 19:02:06 417792 ----a-w- C:\Windows\SysWow64\WMPhoto.dll 2013-01-13 18:34:58 364544 ----a-w- C:\Windows\SysWow64\XpsGdiConverter.dll 2013-01-13 18:32:43 465920 ----a-w- C:\Windows\System32\WMPhoto.dll 2013-01-13 18:09:52 522752 ----a-w- C:\Windows\System32\XpsGdiConverter.dll 2013-01-13 17:26:42 1158144 ----a-w- C:\Windows\SysWow64\XpsPrint.dll 2013-01-13 17:05:09 1682432 ----a-w- C:\Windows\System32\XpsPrint.dll 2013-01-05 05:53:43 5553512 ----a-w- C:\Windows\System32\ntoskrnl.exe 2013-01-05 05:00:15 3967848 ----a-w- C:\Windows\SysWow64\ntkrnlpa.exe 2013-01-05 05:00:11 3913064 ----a-w- C:\Windows\SysWow64\ntoskrnl.exe 2013-01-04 06:11:21 2284544 ----a-w- C:\Windows\SysWow64\msmpeg2vdec.dll 2013-01-04 06:11:13 2776576 ----a-w- C:\Windows\System32\msmpeg2vdec.dll 2013-01-04 05:46:09 215040 ----a-w- C:\Windows\System32\winsrv.dll 2013-01-04 04:51:16 5120 ----a-w- C:\Windows\SysWow64\wow32.dll 2013-01-04 04:43:21 44032 ----a-w- C:\Windows\apppatch\acwow64.dll 2013-01-04 03:26:48 3153408 ----a-w- C:\Windows\System32\win32k.sys 2013-01-04 02:47:35 25600 ----a-w- C:\Windows\SysWow64\setup16.exe 2013-01-04 02:47:34 7680 ----a-w- C:\Windows\SysWow64\instnm.exe 2013-01-04 02:47:34 2048 ----a-w- C:\Windows\SysWow64\user.exe 2013-01-04 02:47:33 14336 ----a-w- C:\Windows\SysWow64\ntvdm64.dll 2013-01-03 06:00:54 1913192 ----a-w- C:\Windows\System32\drivers\tcpip.sys 2013-01-03 06:00:42 288088 ----a-w- C:\Windows\System32\drivers\FWPKCLNT.SYS . ============= FINISH: 21:48:28.69 =============== Thank you! I await instructions on how to proceed!
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