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Found 2 results

  1. It happened just at the start of the computer, while KIS was updating : it was a green popup that said it quarantined above ransomware, I clicked on view quarantine but nothing was there. This is the line copied from the report : (C:\Progr.Data\Malwarebytes\MbamSerice\LOGS) nothing mentioned in the protection event reports. 10/04/17 " 09:53:31.436" 343313484 103c 19cc INFO AntiRansomwareControllerImpl mb::arwcontrollerimpl::ArwControllerImpl::ArwShimDetectionCallback "ArwControllerImplHelper.cpp" 1079 "The detected file is only whitelisted due to error i
  2. MBARW beta6 - build 0.9.15.416 quarantined C:\Program Files\WindowsApps\microsoft.windowscommunicationsapps_17.6868.40731.0._x64__8wekyb3d8bbwe\HxTsr.exe and cannot restore. When I try to restore I get the following error message: "The Restore operation could not be performed due to an error. Please visit the beta forum to request assistance." Once HxTsr.exe was quarantined, Windows 10 Mail no longer works - it now crashes upon trying to open. Please provide a solution to restore HxTsr.exe. Additionally when I click Add File under Exclusions, MBARW crashes and displays the f
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