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Found 2 results

  1. I raised a ticket over 30 hours ago since updating, having to delete and reinstall, having a license issue Ticket #2018663 Could someone possibly have a look/respond please, thanks
  2. This moring an automatic update started followed by a threat scan. This usually takes a couple of minutes to finish, but today the scan has been running for over 5 hours now and it still hasn't finished. It seems the scan is stuck on a .cab file (C:\ProgramData\Package Cache\{60D5EF2A-4E0C-2C30-38F6-59C26E134F4A}v8.59.25584\packages\Windows_SDK\58314d0646d7e1a25e97c902166c3155.cab) The .cab file is only 17MB so it shouldn't take this long to scan it. It seems something is keeping malwarebytes from correctly accessing or reading the file, but there also doesn't appear to be a timeout in malwarebytes, which makes it so it can't get stuck on a single file. A skip button would be nice as well, as all I can do now is pauze or cancel. Pauze is useless in this case, and cancel makes it so the rest of my computer doesn't get scanned. If you want I can add the file as an attachment so you can take a look at it.
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