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Found 12 results

  1. I own many different macs for my whole family: - Macbook pro retina 2017 mid specs - Macbook 12" (2x) top specs - Macbook 13" 2015 top specs - Mabook pro retina 2018 top specs - etc. All of them run High Sierra 10.13.6. All of them run MWB 3.3.32 On all of them, the attached is a typical representation of CPU usage i get from "RTProtectionDaemon". ?As you can see, on a 9h 12m uptime, Malware Bytes was pegging the CPU at 94%!!!!!! ? This leads to: - slow macs regardless of CPU type, memory and ssd type. - a reduction in the lifespan of my components - a pissed off customer. I'd love to send the 'report' you asked in your FAQ but I can't find the button specified to generate it - I take your forum post refer to an older version of MWB? In any case, please help, or else it's back to a different Antimalware for me. Thank you.
  2. I had the same issue pop up last night as before with the super high cpu and ram usage....Think I'm gonna uninstall it for a while and see how the pc runs.
  3. I have been trialling MB and have just purchased the Home Premium version. MBAMService sits at a near-constant 13% CPU - why? What is it doing? The scheduled scan is not due to run until 2am (it is now 8pm) and a full manual scan was done days ago. Ihave not been installing any new s/w or any such thing. Windows 7 Ult x64, Firefox and PaleMoon browsers running, with Thunderbird - AND Avast. I am not clear as to whether MB makes Avast unnecessary or if the two can - or can not - be running at the same time. MB, fully up-to-date. Thanks in anticipation. [This did not appear to be posted - sorry if it appears twice]
  4. Found MWB with memory leak and high cpu usage again this morning. Update package version is 1.0.3838. Looks like the same issue as last Saturday except that Real Time Protections are enabled.
  5. Today I saw a notice that Malware Bytes have some protections off on my computer. As I opened the app to check what was going on I noticed mbamservices.exe increasing the memory count on Task Manager until there was no more memory left. The computer froze until it crashed my browser and all tabs open. All the memory. As I opened the browser again and there was mbamservices.exe increasing the memory count and crashing it. I uninstalled the app and installed it again but the same issue kept occurring. I rebooted the computer after the last crash and the issue continued. I had to disable the service on Services.MSC. I cannot find what is the problem. I have paid for the Premium service in December and never had any problems. Any thoughts and help? Thanks.
  6. Hello friends of the internet. I have a virus on my computer how fun xDD. I tried using multiple anti-virus softwares to fix the problem but it didn't work. I located the source of the virus, which is in the AppData folder but it says that I don't have permission to delete it. I tried using unlocker to allow me to get access to it but that didn't work either. I tried going into safe mode to delete the file located in App Data but it still says I don't have permission to delete the file. The three files that I think are causing this are rtnsok, igfxmtc, and tikuocb. It makes my CPU go up to 100% so everything I do runs pretty slowly :'( In the task manager when I right click on "Windows Process Manager" and click on "Go to Details," it shows me multiple files of this thing called wirhmbs - Copy.exe. I try to end the process but it always says "Access is Denied." Someone, please help me because I have no idea how to fix this problem. I can provide more information if needed!
  7. Hello Malwarebytes folks, I unfortunately have downloaded some russian software and it installed ALOT of things on my computer one of them being explorer.exe high cpu usage What i have noticed till now : explorer and many services cpu usage after i installed the thing also some unnamed services in task manger when i click open location it direct me to explorer.exe. Fake Chromium install in roaming local folders in C drive with alot of python files etc.. Many folders and files are created in roaming and temp folders randomly named and have cpu usage in task manger. (Tried deleting the files but something generates them even if offline. Some of the text on explorer ribbon and tabs is missing. I can follow any procedure provided while being offline on the infected laptop and download anything from android/linux device and copy it to the infected laptop via usb.
  8. Hi All, OK I expect a few teething problems with new products (though most should have been fixed beta testing) but I installed Malwarebytes 3.0.4 today. Rebooted and It took a whole hour before my PC was usable.Web pages took ages to load (usually they are lightning fast with a 200mbps connection) but they loaded like I was back on a 28.8 kbp baud acoustic coupler modem. My CPU hit 100% and my fan was spinning so fast that I thought my base unit would start rising from the ground and hover above my head, like some weird square drone. My memory (before I had to force a reboot) hit a whopping 9,287GB. I tried grabbing a screenshot, but everything was unresponsive and I rebooted. I have tons of ram, but 9GB? No wonder some people here are complaining that their PC/Laptop is useless. Even mine keeled over in the end. I had to prevent Malwarebytes from starting and disable the service, as it was the service that was causing the issue, so even if you exit Malwarebutes, the service just keeps eating ram. This is a major issue and I hope you can fix it soon. Thanks guys. MMK.
  9. So i decided to enable the free trial of the Pro, that lets it run as a background process. Since then, ive noticed that it is using an absurdly large amount of my CPU (sits at 70% from first boot). I ran several scans with it, both in safe mode and in chameleon, and it hasnt found anything. I clicked on a bad link a few days ago, and ran scans as a percaution. The only thing it found were some old install files when i use to use ZoneAlarm firewall (which i never installed on this computer). I am running MSE (Microsoft Security Essentials) and have added both MAB to that, and MSE to MB, but it doesnt seem to have affected the high CPU useage from mbam.exe. The I/O Other (within task manager) is constantly counting up. I dono what its doing but it seems to be doing far more than it should be. Can anyone help me figure out whats going on?
  10. Hi There, My Windows 7 laptop is dragging it's feet . The CPU is constantly very high and taking ages to browse or do any task. Many times I don't see a process causing High CPU so it's very frustrating A MBAM and Spy Bot scan came up with nothing. Please assist Thanks netgizmo234
  11. XP Professional. When I double-click the Mbam icon, I get the wait pointer and nothing else for nearly 45 minutes! After that, Mbam comes up as usual. Task manager shows MBAM.EXE using 99% CPU. I uninstalled MBAM - ensured that all files were gone, and all registry entries removed (they weren't) re-booted the system, and then re-installed MBAM. With high hopes I started MBAM - and immediately got 99% Cpu - for around 45 minutes. I have used MBAM quite successfully on this computer in the past - but now . . . . . . . . . . . .
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