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Found 15 results

  1. So I am on free premium trial of mbt's latest version. Today when I scanned my laptop with MBT the scan came clean and the threat scan summary shows no Detections found. But when I checked the log file generated for this scan, it says that 1 threat is detected. The threat is related to HackTool.KMS . Now I remember last year when I scanned a lot of files related to KMS activator were quarantined by malwarebytes but why now it is showing this detection in log file but not in threat summary ? I am confused whether I have malware or not ? Now considering this I checked my old scan log files too. Around 6 months ago in Jan, I initiated a full system scan with MBT. It ran for almost 2 days but was taking a lot of time to complete, so I canceled it after 2 days. My detection history says that during that scan 2 files were detected and quarantined. One was related to RiskWare.GameHack and another was related to Malware.AI. Again the log file for this scan tells a different story. It says that I have 4 detections. Some are related to the previous 2 that I mentioned and rest are related to Malware.Heuristic and HackTool.KMS. It is also labelling some preinstalled window game as threat. Now if I have malware(as per the log files), why MBT is not showing that in threat scan summary and quarantining it. I am attaching both the old and new log files. Can you please look into the matter and clarify if I have some sort of malware. I am really panicking due to this. Also can you please tell how to delete these logs from here later as it might have some personal data of mine. Thanks in advance. New_Log.txt Old_Log.txt
  2. hi Malwarebytes AdwCleaner finds "PUP.Winlogon.Heuristic". What is this? It looks like a deep only by Windows owned thing in the Registy key "Winlogon|Userinit": A feature, not a threat? Here i find no explanations: https://blog.malwarebytes.com/detections/ More information of the scan results by AdwCleaner would be fine. System : Windows 10 x64, Panda Antivirus,
  3. Long story, bear with me. I had 4 pieces of adware on this machine when I had finished the first scan with 7.0.1.0 . I kept getting 'hung' during the cleaning process. After 45 minutes of waiting I decided to kill the program and try again. And again, and again, and again no no avail. Before each scan before detection I would receive this message, (which I am still receiving). I downloaded the new build only to run into the exact same error as before. I thought the issue was fixed when i was prompted to restart my machine, (with version 7.0.1.0) when the scan had finished. However, there were no detections upon the reboot. It did find some of the adware and destroy it, as there are only two entries now, it just feels a bit weird. Again, I am still hanging on 'cleaning' right before the unhandled popup and I am running the latest build of adwcleaner. Attaching the txt file below. (Current.) AdwCleaner[S58].txt
  4. Hello! Please can someone tell me if this is a false positive ? Windows diffender detected it as " Trojan:Win32/Bluteal!rfn " Malwarebytes www.malwarebytes.com -Log Details- Scan Date: 7/28/19 Scan Time: 5:29 PM Log File: dfd4ec68-b154-11e9-bf60-78843cea3354.json -Software Information- Version: 3.8.3.2965 Components Version: 1.0.613 Update Package Version: 1.0.11758 License: Trial -System Information- OS: Windows 10 (Build 17763.615) CPU: x64 File System: NTFS User: DESKTOP-SPN8K26\bright -Scan Summary- Scan Type: Custom Scan Scan Initiated By: Manual Result: Completed Objects Scanned: 1 Threats Detected: 1 Threats Quarantined: 0 Time Elapsed: 1 min, 52 sec -Scan Options- Memory: Disabled Startup: Disabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Detect PUM: Detect -Scan Details- Process: 0 (No malicious items detected) Module: 0 (No malicious items detected) Registry Key: 0 (No malicious items detected) Registry Value: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Data Stream: 0 (No malicious items detected) Folder: 0 (No malicious items detected) File: 1 RiskWare.Keygen, D:\SOFTED\DESIGN\XFCDGS2019.EXE, No Action By User, [7589], [690544],1.0.11758 Physical Sector: 0 (No malicious items detected) WMI: 0 (No malicious items detected) (end)
  5. I have a Big Fish game, Mind Snares-Alice's Journey & AdwCleaner states it contains a pup - adware heuristic, I think this is a false positive. Can you double check it? I have excluded it for now. Thanks,
  6. Hi! I just did a scan with AdwCleaner 7,1,1and it found these two objects, what is it and what should i do? # ------------------------------- # Malwarebytes AdwCleaner 7.1.1.0 # ------------------------------- # Build: 04-27-2018 # Database: 2018-04-30.1 # Support: https://www.malwarebytes.com/support # # ------------------------------- # Mode: Scan # ------------------------------- # Start: 05-01-2018 # Duration: 00:00:07 # OS: Windows 7 Professional # Scanned: 40814 # Detected: 2 ***** [ Services ] ***** No malicious services found. ***** [ Folders ] ***** No malicious folders found. ***** [ Files ] ***** No malicious files found. ***** [ DLL ] ***** No malicious DLLs found. ***** [ WMI ] ***** No malicious WMI found. ***** [ Shortcuts ] ***** No malicious shortcuts found. ***** [ Tasks ] ***** PUP.Adware.Heuristic C:\Windows\System32\Tasks\{ECC531EE-A054-4B19-B6A1-1FBC9166C659} ***** [ Registry ] ***** PUP.Adware.Heuristic HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\{ECC531EE-A054-4B19-B6A1-1FBC9166C659} ***** [ Chromium (and derivatives) ] ***** No malicious Chromium entries found. ***** [ Chromium URLs ] ***** No malicious Chromium URLs found. ***** [ Firefox (and derivatives) ] ***** No malicious Firefox entries found. ***** [ Firefox URLs ] ***** No malicious Firefox URLs found. ########## EOF - C:\AdwCleaner\Logs\AdwCleaner[S03].txt ##########
  7. I was downloading a game from a website i had just found, but after a barrage of ads I gave up and stopped trying. When I started up my laptop the next time, a command prompt flashed for a moment and 3or 4 minutes later the desktop goes blurry and a webpage pops up and doesn't stop without my consent it has even created a second user on the system by the name"user" I have run Symantec endpoint protection scans and nothing was found... I then found out about Malwarebytes and it found a few viruses... Thing is I'm not sure what the best option for removing them is because of what was infected. Please help cause I have valuable files and no way to back them up I attached the log from the scan also for malwarebytes blog.txt
  8. Hi, Running most current version of MBAM free, updated, on Win7/Ent/SP1/32--Scanning stops after "Scan file system." I looked through "Settings" to see if there was a checkbox but can't find one. Can anyone suggest how to resolve this? I know it takes a long time, but I like letting the heuristic scan run for a more-thorough inspection. GaryK
  9. Hi, Since updating to v3.04, free, when running a manual scan with all detections checked, MBAM's heuristics scan is hanging at around 307,000 files. I uninstalled v3 and reinstalled v2, and the heuristics scan completed. PC is Win7/Ent/SP1 with Trend AV disabled. GaryK
  10. Hi, A new problem has popped up with v3.04.1269 which I haven't seen with any previous version: The heuristic scan hangs at an arbitrary point mid-scan. If I run the exact same scan under v2, the scan completes with no finding of malware. GaryK
  11. Hello, I've recently downloaded and installed Malwarebytes Anti-Malware and I have attempted to scan my PC 5 times. 4 of these times it was a full scan, and once I tried scanning just one drive. Every time, it crashes at around the 2 hour mark, during the heuristic scan after reaching approximately 40,000 hits. Previous Googling suggested I try running a boot time scan with avast! antivirus, as well as running CHKDSK on my three HDDs which I have done, no issues or errors were found. It was also suggested I "repair my computer" using the Windows setup tool, however once I hit the option to select a language, both my mouse and keyboard deactivate so I cannot proceed. One of the full scans I also ran with my computer in safe mode with no networking capabilities or anything. I would greatly appreciate any help you can offer, I'm happy to provide any additional information. Please note that MBAM has never run a successful scan on my PC. Thanks.
  12. I've already tried to fully unninstall (using the mbam-clean program) and the problem still occurs. I provided a screenshot of what Malwarebytes looks like when it starts this infinite scan. It's been scanning for 16 minutes, and started the heuristics scan at around the 7 minute mark. Sorry for my English, which may be poor in some parts
  13. The other day I did a Malwarebytes scan and everything was fine, no problems. Today I did a Malwarebytes scan on the computer I'm typing on, it found some things but I had to cancel the scan to remove it because the heuristic analysis was going on forever. Then I did a scan on another computer- it is still doing the heuristic analysis. It definitely wasn't taking this long the other day. Both the computers have the latest update and definitions installed. Is this a bug/side effect in the latest update or is something else wrong?
  14. I am attempting to clean my daughter's laptop. She was running an expired pre-installed version of MacAfee when she clicked on a link for source data, given to her by her professor, to complete an assignment. Shortly after clicking, the PC was full of advertisements and finally locked up. She brought the laptop to me to fix. I run Malwarebytes Premium on my PC, so I attempted to clear the PC using MB. I have tried running Malwarebytes several times and it always gets stuck during the heuristic scan. Originally there was 1300+ PUP detects. I tried running in safe mode with the same results. I downloaded and installed an older version of Malwarebytes it was able to complete a scan and remove most of the PUP detections. I updated to the new version of MBAM and it still hung on the heuristic scan. I have run scans using MS Defender, and Kaspersky and both scan the laptop as clean. I downloaded and attempted to run Malwarebytes Anti-Rootkit but it also hung, even when run in safe mode. I performed the MBAM clean removal process as instructed on the forum, and the scan still hangs. My gut tells me this laptop is infected. The laptop is a Dell Series 5 UltraTouch, running 64bit Windows 8.1. I have attached the FRST.txt and addition.txt files, and the CheckResults.txt Please take a look. I would appreciate any help you can provide. Thanks. Addition.txt FRST.txt CheckResults.txt
  15. I saw the remote tech help for my HP envy desktop using this Malwarebytes program to remove all those popups on that computer and so I downloaded this Malware program to clean my Lenono 64 bit Y530 laptop (using Windows 7 Professional) which has been hijacked by Maxwebsearch.com which took the position of my browser's default positition. Yes, yes, I've tried the internet opetion dedault URL removal functions many many times. And yet no matter how many times you've tried to remove it fron Internet Options, it does not go away. So I paid and bought this Malwarebytes and ran a couple of days but the program as shown on the attached screen capture does not seem to know how to end this "Heuristic Analysis: working" stage. I sent e-mails to Malware contactus people and was told that they are too busy and can not help me until after a few days. I reboot my system many times and restarted this program but it never gives me the chance to FIX 907 detects. Please some one help me... YouShine@youshine,com 510-583-1161 cell
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