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  1. Hi im new on here and i think i have an infected PC, iv'e probably had malware on it for a long time and i didnt even realize it was on here. I just recently discovered and learned about malware and what it is and iv'e probably been infected for about 2 or 3 years. Can someone please help me removing it? I downloaded Malwarebytes and installed it then it ran normally then i i noticed it said at the top "a scan has never been run of your system" and it also said to update (which i think is odd because i just downloaded it), so i clicked on that and it started to run then right after a message popped up said "Malwarebytes has stopped working, a problem caused the program to stop working correctly..." So i then decided to go online and see if other people had the same problem i have, and i found that quiet alot of people do have the same problem. So i was browsing through some posts on this forum and it said you can use Malwarebytes Anti-Malware Chameleon to try and start Malwarebytes, so i did and it worked, it opened it and started to attempt the update but it stopped working again right after. I also learned that it could be a virus i have on my computer that preventing it from working, So when it stopped working Chameleon said it was still updating so i thought maybe it was stuck because on Malwarebytes Anti Malware it said the same thing as before "Malwarebytes has stopped working, a problem caused the program to stop working correctly..." so i closed it then on Chameleon it said: failed to start the update, killing known malicious processes, please wait... mbam-killer timeout set to 1800 seconds mbam-killer is scanning, press c to cancel then it started doing a scan, then i eventually pressed C and canceled it (because i dont know what it was doing). then after i tried again and again then it randomly worked, Chameleon successfully opened Malwarebytes Anti Malware and it started doing a scan (i dont know if it was updated successfully though, i dont think so) it preformed a Threat Scan and it found over 200 detected objects, that i then quarantined. After that it seemed everything was working properly and everything was good. (that was yesterday) Today i turned on my computer and tried to open Malwarebytes and it wouldnt open at all, not even with Chameleon so i browsed the internet again for an answer to my problems, wound up back on this forum reading peoples posts. i found this topic: https://forums.malwarebytes.org/index.php?showtopic=148358#entry828721 seems like a similar problem i have, so i followed the steps that Firefox posted, i downloaded MBAM Clean Removal 2x, and then followed through with those steps from this topic: https://forums.malwarebytes.org/index.php?showtopic=146017 (METHOD 2, FREE version is what i went with) it deleted MBAM then i restarted my computer and it was gone, so it worked. Then i downloaded the latest version again like it says to (thats what i have installed now) i try to update it again and it doesnt work, it keeps crashing. Im wondering also from before those 200+ detected objects that i quarantined, what happend to them? since i deleted the entire program their not there now. It still wont let me scan or update though. Can someone help? am i doing something wrong? Is a virus/malware preventing me from using MBAM? if so how can i remove it entirely? If anybody can help that would be great, thank you!
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