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Since my latest windows 10 update (May 2018) my windows 10 laptop has been hanging when it tries to update Malwarebytes. I have seen it suggested that I uninstall and reinstall MB. Unfortunately, I have no access to make the machine do anything. It won't even start Task Manager. The mouse will mover around and I can type in fill boxes but all to no avail if it is an attempt to run a program or application. It won't start file explorer, browser, it won't restart. The only control I have is to hold the power button for a while until it does a forced reboot. When I sign in, it is still in a hung state.
No new downloads but Mindspark returns after every scan ( 40 - 650 in 24 hours!). Webroot, windows defender and Malwarebytes Premium all installed and appear to be working. No matter what is found and quarantined the PC still crawls, freezes and hangs. I am at my wit's end. Ran every scan including ADWcleaner (every day for 3 days) and Mindspark is still always returning. Please tell me if you can see anything in the attached files. I have no idea what more I can do as the end user. I also have no idea where or how Mindspark got in the first time but it absolutely is not leaving and it is the only suspect I could see. Addition.txt FRST.txt Scan Log 10 20 17.txt scan log 10 21 17.txt