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Found 8 results

  1. I'm now over 23 minutes in to a manually-initiated threat scan, with the following apparent hang point: Here's my current configuration: Suggested next steps? Thanks.
  2. I have gone back to version 2 because version 3 doesn't play nice with Kaspersky Internet Security 2017. System hangs on start up. If I set MB3 to not start automatically I can get the system to boot and after Kaspersky gets up and running I can start MB3 and all *seems* to be working. I have noticed that when I am fiddling with MB3 settings it will occasionally hang the system like it does on startup. Some times you can wait it out if don't do anything for 10 or 15 minutes. I don't have any screen shots. the system just hangs. No crashes or BSODs just hanging. MS Windows 7 Home
  3. When I install Malwarebytes premium it will eventually cause chrome to hang (apparently). Other programs continue to function but chrome becomes unresponsive. Has anybody else seen this behavior? The only cure I have found is to uninstall MBAM. Sophos is also running and is reporting no problems. Windows Defender is also happy with my config.
  4. Office 2016, Malwarebytes Premium 3.1.2, Windows 10, no beta crap and everything up to date After losing quite a bit of work several times (it was a big problem), and then defaulting to Wordpad until I find my Corel Disc, I finally figured out what was going on. Then, I come here to see the thread detailing the issue has been closed because a couple of people stopped having issues. Well, the fix didn't work. With protection for Word and Excel disabled, I was able to "save" and "save as" a few times with little issue; but that's not good enough. Further investigation should be perf
  5. For the past few weeks I've noticed that Firefox.exe does not terminate upon closing the browser and I've now connected the behavior to Malwarebytes. A bump on effect is that Firefox will not start a new instance until that old instance is killed via task manager. Malwarebytes Running Open Firefox Close Firefox Task manager shows Firefox.exe processor utilization drop to zero, but process is still running New instance of Firefox will start, but will not load UI Malwarebytes Not Running Open Firefox Close Firefox Task manager shows Firefox.exe
  6. I have written previously on this issue. The update issue was resolved, but on one of my two computers, both running BDTS2017 as an anti-virus solution, the MBAM scan hangs on Heuristics Analysis and won't complete. Both computers, different makes, run on Windows 10 Pro x64, Build 1607, fully updated. MBAM shows the last scan time correctly of the cancelled scan, but clicking on that time does not take me to any log. When I cancel the scan, it just keeps running, so I have to "X" out of the program. When I relaunch it, the scan is still running. I have to reboot to stop the scan.
  7. I just installed MBAM 3.0.4 on my Wndows 10 Pro x64. I also have Bitdefender 2017 Total Security installed and active. Twice I have tried, rebooting in between, to scan my computer with MBAM. It stalls on scanned item 394,179. "Pause"/"Resume" buttons work, but pressing "Cancel" does not cancel the scan, and then the "Cancel" button is greyed out. Clicking the "X" at the top right does successfully close the program, which then reported a successful scan the first time, but when the program was relaunched after the second time, it was continuing to scan. Any ideas? Thank you and
  8. Scan is running, but stuck on the same file for hours. File is in C:\PROGRAMDATA\MICROSOFT\RSA\S-1-5-18\98382... 36,001 items scanned in 9.5 hr. Windows 7 64-bit with latest Microsoft updates. McAfee antivirus running. I would buy the licensed version if this works, but this is the second installation and scan that has failed. Any suggestions will be greatly appreciated. -BRK
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