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Found 6 results

  1. Hello, I recently installed Malwarebytes Premium in April. I decided tonight I wanted to add the VPN. I followed the instructions to my.malwarebytes.com but there was not a "Add Privacy Protection" option on my subscription page. So I bought the VPN for 5 devices and assumed Malwarebytes would subtract the difference as it says on the website but the end result is I now have an additional Premium Account and License Key and instead of 5 Devices it is $59.99 for 3 Devices and still no VPN. Funny thing is now when I go to my subscriptions there is now an option to "Add Privacy Protection" and of course that will be another additional charge? Top it all off I a few suspicious emails one in my spam. Very strange behavior on my home PC and phone as well. Malwarebytes on my phone shows apps that have not been updated since 2008? And I'm constantly seeing some kind of Verizon stuff everywhere?? I don't even use Verizon services. There are so many things that have happened lately, I am just completely overwhelmed. Please if anyone can help I sure could use it. Thank you.
  2. Hello Everyone. I'm hacked with multiple hacking ways. A Malware infected to my Laptop with both svchost.exe and explorer.exe infection. I have deleted this for tenth times but its still downloading or creating itself. It was a hack tool for Point Blank (Its a online fps game). I downloaded it from www.sepok-cit.com . This site has too many good reviews and i believed them. Already I Tried a few ways to delte this sh*t from my computer but none of them worked. I TRIED: 1) Deleting its files (hidden files named as spoolsvc.exe , svchost.exe and explorer.exe) 2) Deleting it via regedit (from HKEY_LOCAL_MACHINE's windows and windows NT folders) 3) Killing it with RogueKiller 4) Deleting this with MalwareBytes 5) Deleting it with Kaspersky 6) Deleting it with Avast But none of them worked. I Tried also disabling Windows Update from services.msc . Its deleted in each steps i wrote but its reinstalling (or recreating idk what it does) itself everytime i reboot my laptop and SHOWING IN TASK MANAGER WHEN I LAUNCH POINT BLANK (game that i want to hack). POINT BLANK LAUNCHER is TRIGGER of it. Its origin location is Windows/Resources and Windows/Resources/Windows. PLEASE HELP ME. IM LOSING MY MIND!!!
  3. Last week our network was hacked into by an unknown party. Our firewall was open for remote connections to allow a firm that is performing major upgrades to our Microsoft Dynamics ERP software. Prior to this project, I set up a VPN connection on our Sonicwall firewall device and both myself and the local office of the firm doing the upgrades were able to log in successfully. However, the firm doing the upgrades has a team doing much of the work from India. The folks in India insisted they were unable to connect via the VPN and had to use a much less secure route. Yes, this should have been a major red flag, and I was very reluctant to allow this and suggested that I send them copied of the VMs and they work on them there, and return them when complete. Nope, we can't do that, so yes, the fool I am, gave in and allowed unsecured access. While I can't prove who logged into system, I can tell you that they used credentials that only myself, and the above firm knew. You decide ! Last Tuesday, one of the office staff tells me at 6 am that she can't get into her exchange mail and I go to log into my system to take a look and would get disconnected after a few seconds, over and over. I finally log in as the administrator and see someone logged in as me from a client that was not ours. I quickly ran to the server room and pulled the internet feed. I found they had left open multiple windows on a couple servers running commands and changing firewall rules. I also found they installed an IP scanner on one desktop and had it open as well. They successfully installed ransomware which wiped out a couple of our servers that I use for backups. Thankfully, they didn't get to all of the backups and tapes, and I was able to get us back up in a day or so. One thing that I found disturbing (well, even more disturbing) was that they uninstalled our Malwarebytes Endpoint agents, allowing the damage to be done. So, here is my question, can the Malwarebytes protection be made uninstallable or unable to be disabled by anyone, even administrators without a unique password, or special code specific to this purpose only? If not, maybe this is something that can be looked at.
  4. I am not positive but I think my laptop may be compromised. Earlier today it was running slowly so I ran an ESET scan and it discovered two viruses which it deleted. Then a short time ago when I attempted to login to my laptop my login Password was not recognized. I could only access my laptop via my pin number. Any help on this would be enormously appreciated. Thank you.
  5. Hey everyone, I've recently been hacked on a video game and I've been trying to figure out how it happened. I didn't think it was a virus because I only use my windows to play that one game and I don't do anything else on it really. It is also scanned regularly by Mcafee internet security. After this hack, I scanned my mac with Malwarebytes 2 spigots came up but after googling I don't think they were able to keylog me and get my passwords but I am not 100% sure what a spigot is. Now my windows lol. Scanned it with Mcafee one virus came up called like a JTI/Suspect! I quarantined and removed it. Scanned it with Malwarebytes and 882 threats detected many were PUPs but a lot were also called Malware. The computer seems to be running a lot faster, but I have three questions. 1. Am I safe now? 2. Is Mcafee really that trash it missed 881 threats? 3. I have also been getting a lot of attempted logins from different countries on my email when I check recent activity. None have been successful. Is that related? Thank you, everyone, and hope you're having a great Thanksgiving!
  6. Total newbie here and honestly overwhelmed with this new computer and home network... Brand new Lenovo T480 came with 10 home, wanted to upgrade to 10 pro which I had already purchased on a different machine that is no more Get in touch with Microsoft and they finally agree to do it for me without charging me the upgrade fee again. After a second the guy comes back and says that they are not able to upgrade the current 10 home on the laptop that they will have to do another install to get 10 pro ... I said fine because this was going on 5 hours with them online ...after they were done and I rebooted everything was gone, all the Lenovo stuff, apps everything (I should rejoice I know) but I wanted exactly the way I purchased it. So I overlooked it... but here comes all the problems. I can't simple things done on here and I'm afraid to put it in my network because it looks to me as if there is some kind of clone or spyware or something just doesn't feel right.... I am new to posting on here but please don't treat me like a 5 year old nor some idiot paranoid like my neighbor Twitch... Thanks for your help! FRST.txt Addition.txt
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