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Found 10 results

  1. After testing Anti-Ransomware Beta on a handful of users we decided to take a chance and pushed it out to the whole company via Group Policy. We probably have about 180+ people with it now, but some computers it simply does not install nor does it leave much reason why when it doesn't. Are there prerequisites for it to install? Where can I find a log on the client when it wont install . Thanks, Jim
  2. Like others, I've spent multiple days trying to resolve this, both on my own and with tech support from LabTech/ConnectWise, as we push Malwarebytes Endpoint Security installations from within the LabTech/ConnectWise Automate MSP system to systems we manage remotely. Coincidentally, we have only experienced this issue with Anti-Exploit, as Anti-Malware seems to install just fine in the absence of .NET 3.5. What's worse: after installing Anti-Exploit, we can uninstall .NET 3.5 and Anti-Exploit continues to run normally (as far as we can tell). It appears that .NET 3.5 is only necessary DURING THE INSTALLATION, not for the execution of the actual Malwarebytes software! WHY USE .NET 3.5 AS A PREREQUISITE FOR INSTALLATION ONLY? Certainly, there must be a programmatic way to do whatever the installer requires using a newer version of .NET!!! While I fully appreciate the respect for copyright laws, I also KNOW that in my 32+ years in this industry, I have installed PLENTY of software that is intelligent enough to determine that Microsoft .NET 3.5 is not installed and ask if the user would like to install it or abort the software installation process. Microsoft makes the .NET 3.5 runtime installer available to software companies for redistribution and provides methods to run its online installer from the web, so copyright infringement here is NOT a valid excuse for failing to have a detect-and-install mechanism in place. See the details here: https://msdn.microsoft.com/en-us/library/xak0tsbd(v=vs.90).aspx. As a professional programmer, I also know that every decent, modern toolkit used for creating installation programs has the ability to check for prerequisites, then install them, make registry entries, run batch files, etc. if those prerequisites are not met on the target machines. There are some general guidelines for application developers in performing the correct steps to install .NET 3.5 on Win8.x or Win10.x machines here: https://msdn.microsoft.com/windows/compatibility/net-framework-4-5-is-default and here: https://msdn.microsoft.com/en-us/library/hh506443(v=VS.110).aspx. In the event the above steps cannot be executed for whatever reason on a particular computer (ex: no Internet access to download files), then the next-most-acceptable solution would be to provide more meaningful error messages and/or prompt the user to manually enable/install .NET 3.5 before gracefully exiting the Anti-Exploit installer. BOTTOM LINE: There are certainly more reasonable ways for the installation program to approach this issue than what is currently in place. However, for MSPs like myself who manage hundreds (or thousands) of computers remotely, this could easily be a deal-breaker that would send us to a competitor's product. Malwarebytes developers - PLEASE FIX THIS ASAP !!!
  3. For some reason a bunch of my posts were taken out of their respective topics and mushed into one kind of related topic, so I am reposting, with the specific questions that need to be addressed. Currently, any attempt to deploy to stock installs of Windows 8, Windows 8.1, and Windows 10 fail, whether the Malwarebytes management console is used, or the MSI package created using the console is deployed via other means (I have tried PDQ Deploy and Group Policy Software Installation). The root cause of this issue is a reliance on .NET 3.5, which is not activated by default on Windows 8+, and must be manually enabled on each machine you wish to deploy on. This is an issue for a number of reasons: There is no clear documentation, or indication provided in the installer, that the installer is not compatible with a base installation of Windows 8+ and that a manual change by the user is required. Instead, the installer tries (and fails) to install .NET 3.5, and provides no guidance. The installer fails without any indication of the source of the issue when silently deployed on a Win 8+ asset without .NET 3.5 Windows Feature being enabled (not a default setting) The console does not indicate the source of issues when failing to deploy to the affected OS's, leading the admin to pull their hair out, trying to figure out why the deployment is failing Automatic deployments based on variables such as OU, computer type, user, are not possible due to the installer failing due to the 3.5 requirement The installer does not include any way to enable the Windows Feature While it is possible to enable 3.5 using DISM, there is no ability to define a script to be run as part of the MSI that could enable the feature (you need to point to a source folder in order to use DISM) The only resolutions that I see at this point are as follows: Update the program to not rely on what is not a standard feature for 34% (and growing) of Windows PCs (https://analytics.usa.gov/) Update the installer to be able to enable the feature without user intervention At minimum, update the installer to alert the user that the feature must be manually enabled and provide helpful documentation as to how to enable if an incompatible OS is detected Provide a mechanism in the console to allow for the insertion of a custom command / script at the beginning of the installer for incompatible OS's that would allow us to enable the required feature The command would be "dism.exe /online /enable-feature /featurename:netfx3 /all /Source:PLACE_LOCATION_OF_OS-SPECIFIC_SOURCE_FOLDER\sxs /limitaccess" You would have to allow the ability to define each source directory for the different OS'ss Provide clear documentation that managed deployments to unsupported OS's are not possible just using the stock generated installer, without additional modifications to the OS's Update the failure notices in the console, or at least place in the OS that is detected, so that we know that the deployment has failed due to an unsupported OS, and how we can modify the OS to accept the installation. TIP FOR THOSE WHO JUST NEED TO GET THIS DONE and can't wait for MalwareBytes to catch up with 34% of the PCs out there. PDQ Deploy is free and able to deploy out batch scripts to PCs defined in multiple ways (works great with PDQ inventory to identify Windows PCs that meet various criteria, such as no malwarebytes, windows 8+)
  4. I recieve a group policy block after a virus or malware added group policy. On the user profile malwarebytes picks up malicious websites like 4682b4.com and other ip addresses. This is not the case when I log on as the administrator.
  5. Hello! I'm concerned that my computer is infected because I am unable to open either Mallwarebytes or AVG as it is blocked by a message reading "This program is blocked by group policy. For more information, contact your system administrator." I can open the Chameleon page and have tested all the Chameleons, but to no avail. I have also tried to open them by goings through C:/ Programs etc., but opening them their only prompts the same message to come up. So, I'm not sure what to do to rid my computer of viruses, I'm currently trying to avoid turning it off for fear of this worsening the situation. What should I do? Following the advice on the 'I'm infected - What do I do now page' I downloaded Farbar Recovery Scan Tool, ran a scan and posted the FRST log as advised: Scan result of Farbar Recovery Scan Tool (FRST) (x86) Version: 13-03-2014 01 (ATTENTION: ====> FRST version is 27 days old and could be outdated) Ran by User (administrator) on USER-PC on 09-04-2014 03:10:37 Running from C:\Users\User\Documents\Unhelpful folders folder\Downloads Microsoft® Windows Vista™ Home Premium Service Pack 2 (X86) OS Language: English(US) Internet Explorer Version 9 Boot Mode: Normal The only official download link for FRST: Download link for 32-Bit version: Download link for 64-Bit Version: Download link from any site other than Bleeping Computer is unpermitted or outdated. See tutorial for FRST: http://www.geekstogo.com/forum/topic/335081-frst-tutorial-how-to-use-farbar-recovery-scan-tool/ ==================== Processes (Whitelisted) ================= (Microsoft Corporation) C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe (ATI Technologies Inc.) C:\Windows\system32\Ati2evxx.exe (Microsoft Corporation) C:\Windows\system32\SLsvc.exe (ATI Technologies Inc.) C:\Windows\system32\Ati2evxx.exe (Microsoft Corporation) C:\Windows\system32\WLANExt.exe (Agere Systems) C:\Windows\system32\agrsmsvc.exe (Apple Inc.) C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe (Apple Inc.) C:\Program Files\Bonjour\mDNSResponder.exe (TOSHIBA CORPORATION) C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe (Creative Technology Ltd) C:\Program Files\Creative\Shared Files\CTDevSrv.exe (Microsoft Corporation) C:\Program Files\Microsoft\Search Enhancement Pack\SeaPort\SeaPort.exe (Toshiba Europe GmbH) C:\Program Files\Toshiba TEMPRO\TempoSVC.exe (TOSHIBA Corporation) C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe (TOSHIBA Corporation) C:\Windows\system32\TODDSrv.exe (TOSHIBA Corporation) c:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe (TOSHIBA Corporation) c:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe (Ulead Systems, Inc.) C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe (AVG Secure Search) C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\ToolbarUpdater.exe (Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE () C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\loggingserver.exe (Microsoft Corp.) C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe (Toshiba) C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe (Apple Inc.) C:\Program Files\iTunes\iTunesHelper.exe () C:\Program Files\AVG Secure Search\vprot.exe (Oracle Corporation) C:\Program Files\Common Files\Java\Java Update\jusched.exe (Google Inc.) C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Microsoft Corporation) C:\Windows\ehome\ehtray.exe (Microsoft Corporation) C:\Windows\ehome\ehmsas.exe (Apple Inc.) C:\Program Files\iPod\bin\iPodService.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (Adobe Systems Incorporated) C:\Program Files\Adobe\Reader 8.0\Reader\AcroRd32.exe (Microsoft Corporation) C:\Program Files\Windows Media Player\wmpnscfg.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (RealNetworks, Inc.) C:\Program Files\Real\RealPlayer\update\realsched.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2013\avgidsagent.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2013\avgfws.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2013\avgwdsvc.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2013\avgnsx.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2013\avgrsx.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2013\avgcsrvx.exe (AVG Technologies CZ, s.r.o.) C:\Program Files\AVG\AVG2013\avgcsrvx.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (RealNetworks, Inc.) c:\program files\real\realplayer\RealPlay.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation) C:\Program Files\Internet Explorer\iexplore.exe (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe (Microsoft Corporation) C:\Windows\system32\conime.exe () C:\Users\User\Documents\Unhelpful folders folder\Downloads\RogueKiller.exe (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe (Google Inc.) C:\Program Files\Google\Chrome\Application\chrome.exe ==================== Registry (Whitelisted) ================== HKLM\...\Run: [Adobe Reader Speed Launcher] - C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe [40368 2011-08-31] (Adobe Systems Incorporated) HKLM\...\Run: [Adobe ARM] - C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe [937920 2011-03-29] (Adobe Systems Incorporated) HKLM\...\Run: [QuickTime Task] - C:\Program Files\QuickTime\QTTask.exe [421888 2011-07-05] (Apple Inc.) HKLM\...\Run: [APSDaemon] - C:\Program Files\Common Files\Apple\Apple Application Support\APSDaemon.exe [59240 2011-09-27] (Apple Inc.) HKLM\...\Run: [iTunesHelper] - C:\Program Files\iTunes\iTunesHelper.exe [421736 2011-10-09] (Apple Inc.) HKLM\...\Run: [vProt] - C:\Program Files\AVG Secure Search\vprot.exe [2544664 2014-03-24] () HKLM\...\Run: [TkBellExe] - C:\Program Files\Real\RealPlayer\update\realsched.exe [296056 2012-06-03] (RealNetworks, Inc.) HKLM\...\Run: [AVG_UI] - C:\Program Files\AVG\AVG2013\avgui.exe [4411952 2014-01-21] (AVG Technologies CZ, s.r.o.) HKLM\...\Run: [sunJavaUpdateSched] - C:\Program Files\Common Files\Java\Java Update\jusched.exe [254336 2013-07-02] (Oracle Corporation) HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\Malwarebytes <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files\AVG <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\McAfee <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files\AVG <====== ATTENTION HKLM Group Policy restriction on software: C:\Documents and Settings\All Users\Application Data\avg8 <====== ATTENTION HKLM Group Policy restriction on software: C:\Program Files\Malwarebytes' Anti-Malware <====== ATTENTION HKU\S-1-5-19\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter HKU\S-1-5-20\...\Run: [WindowsWelcomeCenter] - rundll32.exe oobefldr.dll,ShowWelcomeCenter HKU\S-1-5-21-1389979042-1133768856-884714788-1000\...\Run: [swg] - C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe [39408 2008-10-08] (Google Inc.) HKU\S-1-5-21-1389979042-1133768856-884714788-1000\...\Run: [GameXN GO] - C:\ProgramData\GameXN\GameXNGO.exe [347008 2011-12-08] (EasyBits Software AS) HKU\S-1-5-21-1389979042-1133768856-884714788-1000\...\Run: [ehTray.exe] - C:\Windows\ehome\ehTray.exe [125952 2008-01-21] (Microsoft Corporation) HKU\S-1-5-21-1389979042-1133768856-884714788-1000\...\Run: [LmwRbsbk] - C:\Users\User\AppData\Local\dgffqsrt\lmwrbsbk.exe HKU\S-1-5-21-1389979042-1133768856-884714788-1000\...\Run: [Radio Downloader] - C:\Program Files\Radio Downloader\Radio Downloader.exe [529816 2013-08-14] (NerdoftheHerd.com) HKU\S-1-5-21-1389979042-1133768856-884714788-1000\...\Run: [ytdoqe] - regsvr32.exe "C:\ProgramData\ytdoqe.dat" Startup: C:\Users\Default\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\TRDCReminder.lnk ShortcutTarget: TRDCReminder.lnk -> C:\Program Files\TOSHIBA\TRDCReminder\TRDCReminder.exe (TOSHIBA Europe) Startup: C:\Users\Default User\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\TRDCReminder.lnk ShortcutTarget: TRDCReminder.lnk -> C:\Program Files\TOSHIBA\TRDCReminder\TRDCReminder.exe (TOSHIBA Europe) Startup: C:\Users\Guest\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\TRDCReminder.lnk ShortcutTarget: TRDCReminder.lnk -> C:\Program Files\TOSHIBA\TRDCReminder\TRDCReminder.exe (TOSHIBA Europe) ==================== Internet (Whitelisted) ==================== HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.aljazeera.com/ HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/redirectdomain?brand=TSEE&bmod=TSEE; HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache = http://uk.msn.com/?ocid=iehp HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache_TIMESTAMP = 0x6E28FE313719CB01 HKCU\Software\Microsoft\Internet Explorer\Main,Start Page Redirect Cache AcceptLangs = en-gb HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com/ig/redirectdomain?brand=TSEE&bmod=TSEE HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.com/ig/redirectdomain?brand=TSEE&bmod=TSEE URLSearchHook: HKLM - ytbyclick Toolbar - {d4f1c433-f9c3-49f2-8645-37dbeca19e90} - C:\Program Files\ytbyclick\prxtbytby.dll (Conduit Ltd.) URLSearchHook: HKLM - DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\prxtbDVDV.dll (Conduit Ltd.) URLSearchHook: HKCU - (No Name) - {A3BC75A2-1F87-4686-AA43-5347D756017C} - No File URLSearchHook: HKCU - ytbyclick Toolbar - {d4f1c433-f9c3-49f2-8645-37dbeca19e90} - C:\Program Files\ytbyclick\prxtbytby.dll (Conduit Ltd.) URLSearchHook: HKCU - DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\prxtbDVDV.dll (Conduit Ltd.) SearchScopes: HKLM - DefaultScope {A1F866FB-E56D-40DA-A1EB-52C2F9D2709C} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSEE; SearchScopes: HKLM - {A1F866FB-E56D-40DA-A1EB-52C2F9D2709C} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSEE; SearchScopes: HKCU - DefaultScope {F1701357-6328-4DEC-BF8B-D1EAD9198D38} URL = http://www.bing.com/search?q={searchTerms}&r=135 SearchScopes: HKCU - {0ECDF796-C2DC-4d79-A620-CCE0C0A66CC9} URL = http://www.delta-search.com/?q={searchTerms}&affID=119776&babsrc=SP_ss&mntrId=3a3d928b0000000000000024d28b6a10 SearchScopes: HKCU - {540AA275-401C-4578-95B1-EACEEC8B4981} URL = http://uk.search.yahoo.com/search?ei=utf-8&fr=chr-greentree_ie&type=937811&p={searchTerms} SearchScopes: HKCU - {70D46D94-BF1E-45ED-B567-48701376298E} URL = http://127.0.0.1:4664/search&s=sbGwxBTCm-p7ltCC2GJ6dF6zqkA?q={searchTerms} SearchScopes: HKCU - {76C22B23-E981-114D-ABE3-D5E4E6E9771A} URL = http://www.buzqo.com/s/?q={searchTerms}&iesrc={referrer:source?}&cfg=2-101-0-1FKqW SearchScopes: HKCU - {95B7759C-8C7F-4BF1-B163-73684A933233} URL = http://isearch.avg.com/search?cid={F2A0F7FF-D8FC-4BE0-8F29-C141A6634D98}&mid=c1cfb0a815697e483284d54b5e15b28f-9f850996388ec9dd76dd387ffdd0e7484d57efd8〈=us&ds=AVG&pr=pa&d=2011-12-08 13:10:41&v=15.3.0.11&pid=avg&sg=0&sap=dsp&q={searchTerms} SearchScopes: HKCU - {A1F866FB-E56D-40DA-A1EB-52C2F9D2709C} URL = http://www.google.com/search?sourceid=ie7&q={searchTerms}&rls=com.microsoft:{language}:{referrer:source?}&ie={inputEncoding}&oe={outputEncoding}&rlz=1I7TSEE_enGB348GB348 SearchScopes: HKCU - {F1701357-6328-4DEC-BF8B-D1EAD9198D38} URL = http://www.bing.com/search?q={searchTerms}&r=135 BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated) BHO: AC-Pro - {0FB6A909-6086-458F-BD92-1F8EE10042A0} - C:\Program Files\AutocompletePro\AutocompletePro.dll (SimplyGen) BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\IE\rpbrowserrecordplugin.dll (RealPlayer) BHO: Search Helper - {6EBF7485-159F-4bff-A14F-B9E3AAC4465B} - C:\Program Files\Microsoft\Search Enhancement Pack\Search Helper\SEPsearchhelperie.dll (Microsoft Corporation) BHO: Java Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre7\bin\ssv.dll (Oracle Corporation) BHO: DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\prxtbDVDV.dll (Conduit Ltd.) BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll (Microsoft Corp.) BHO: AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\18.0.5.292\AVG Secure Search_toolbar.dll (AVG Secure Search) BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.) BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.6.5612.1312\swg.dll (Google Inc.) BHO: ytbyclick Toolbar - {d4f1c433-f9c3-49f2-8645-37dbeca19e90} - C:\Program Files\ytbyclick\prxtbytby.dll (Conduit Ltd.) BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre7\bin\jp2ssv.dll (Oracle Corporation) Toolbar: HKLM - Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.) Toolbar: HKLM - No Name - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No File Toolbar: HKLM - ytbyclick Toolbar - {d4f1c433-f9c3-49f2-8645-37dbeca19e90} - C:\Program Files\ytbyclick\prxtbytby.dll (Conduit Ltd.) Toolbar: HKLM - AVG Security Toolbar - {95B7759C-8C7F-4BF1-B163-73684A933233} - C:\Program Files\AVG Secure Search\18.0.5.292\AVG Secure Search_toolbar.dll (AVG Secure Search) Toolbar: HKLM - DVDVideoSoftTB Toolbar - {872b5b88-9db5-4310-bdd0-ac189557e5f5} - C:\Program Files\DVDVideoSoftTB\prxtbDVDV.dll (Conduit Ltd.) Toolbar: HKCU - Google Toolbar - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar_32.dll (Google Inc.) Toolbar: HKCU - ytbyclick Toolbar - {D4F1C433-F9C3-49F2-8645-37DBECA19E90} - C:\Program Files\ytbyclick\prxtbytby.dll (Conduit Ltd.) Toolbar: HKCU - No Name - {E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} - No File Toolbar: HKCU - DVDVideoSoftTB Toolbar - {872B5B88-9DB5-4310-BDD0-AC189557E5F5} - C:\Program Files\DVDVideoSoftTB\prxtbDVDV.dll (Conduit Ltd.) DPF: {67DABFBF-D0AB-41FA-9C46-CC0F21721616} http://download.divx.com/player/DivXBrowserPlugin.cab DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0003-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_03-windows-i586.cab DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files\Common Files\Skype\Skype4COM.dll (Skype Technologies) Handler: viprotocol - {B658800C-F66E-4EF3-AB85-6C0C227862A9} - C:\Program Files\Common Files\AVG Secure Search\ViProtocolInstaller\18.0.5\ViProtocol.dll (AVG Secure Search) Winsock: Catalog5 07 C:\Program Files\Bonjour\mdnsNSP.dll [121704] (Apple Inc.) Tcpip\Parameters: [DhcpNameServer] 188.74.66.1 FireFox: ======== FF Plugin: @Apple.com/iTunes,version=1.0 - C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll () FF Plugin: @avg.com/AVG SiteSafety plugin,version=11.0.0.1,application/x-avg-sitesafety-plugin - C:\Program Files\Common Files\AVG Secure Search\SiteSafetyInstaller\18.0.5\\npsitesafety.dll (AVG Technologies) FF Plugin: @google.com/npPicasa2,version=2.0.0 - C:\Program Files\Picasa2\npPicasa2.dll (Google, Inc.) FF Plugin: @java.com/DTPlugin,version=10.51.2 - C:\Program Files\Java\jre7\bin\dtplugin\npDeployJava1.dll (Oracle Corporation) FF Plugin: @java.com/JavaPlugin,version=10.51.2 - C:\Program Files\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation) FF Plugin: @Microsoft.com/NpCtrl,version=1.0 - C:\Program Files\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation) FF Plugin: @microsoft.com/WLPG,version=15.4.3502.0922 - C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation) FF Plugin: @microsoft.com/WLPG,version=15.4.3508.1109 - C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation) FF Plugin: @microsoft.com/WPF,version=3.5 - C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation) FF Plugin: @real.com/nppl3260;version=15.0.4.53 - c:\program files\real\realplayer\Netscape6\nppl3260.dll (RealNetworks, Inc.) FF Plugin: @real.com/nprjplug;version=15.0.4.53 - c:\program files\real\realplayer\Netscape6\nprjplug.dll (RealNetworks, Inc.) FF Plugin: @real.com/nprpchromebrowserrecordext;version=15.0.4.53 - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll (RealNetworks, Inc.) FF Plugin: @real.com/nprphtml5videoshim;version=15.0.4.53 - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll (RealNetworks, Inc.) FF Plugin: @real.com/nprpplugin;version=15.0.4.53 - c:\program files\real\realplayer\Netscape6\nprpplugin.dll (RealPlayer) FF Plugin: @tools.google.com/Google Update;version=3 - C:\Program Files\Google\Update\1.3.23.9\npGoogleUpdate3.dll (Google Inc.) FF Plugin: @tools.google.com/Google Update;version=9 - C:\Program Files\Google\Update\1.3.23.9\npGoogleUpdate3.dll (Google Inc.) FF HKLM\...\Firefox\Extensions: [{20a82645-c095-46ed-80e3-08825760534b}] - C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\ FF Extension: Microsoft .NET Framework Assistant - C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\DotNetAssistantExtension\ [] FF HKLM\...\Firefox\Extensions: [avg@toolbar] - C:\ProgramData\AVG Secure Search\FireFoxExt\17.3.0.49 FF HKLM\...\Firefox\Extensions: [{97E22097-9A2F-45b1-8DAF-36AD648C7EF4}] - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext FF Extension: RealPlayer Browser Record Plugin - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Firefox\Ext [2012-06-03] Chrome: ======= CHR RestoreOnStartup: "sync": { "suppress_start" CHR DefaultSearchKeyword: isearch.avg.com CHR DefaultSearchProvider: AVG Secure Search CHR DefaultSearchURL: http://isearch.avg.com/search?cid={F2A0F7FF-D8FC-4BE0-8F29-C141A6634D98}&mid=c1cfb0a815697e483284d54b5e15b28f-9f850996388ec9dd76dd387ffdd0e7484d57efd8〈=us&ds=AVG&pr=pa&d=2011-12-08 13:10:41&v=15.2.0.5&pid=avg&sg=0&sap=dsp&q={searchTerms} CHR DefaultNewTabURL: CHR Plugin: (Shockwave Flash) - C:\Program Files\Google\Chrome\Application\33.0.1750.154\PepperFlash\pepflashplayer.dll () CHR Plugin: (Chrome Remote Desktop Viewer) - internal-remoting-viewer CHR Plugin: (Native Client) - C:\Program Files\Google\Chrome\Application\33.0.1750.154\ppGoogleNaClPluginChrome.dll () CHR Plugin: (Chrome PDF Viewer) - C:\Program Files\Google\Chrome\Application\33.0.1750.154\pdf.dll () CHR Plugin: (Adobe Acrobat) - C:\Program Files\Adobe\Reader 8.0\Reader\Browser\nppdf32.dll (Adobe Systems Inc.) CHR Plugin: (Java Deployment Toolkit 6.0.240.7) - C:\Program Files\Java\jre6\bin\new_plugin\npdeployJava1.dll (Sun Microsystems, Inc.) CHR Plugin: (Java Platform SE 6 U24) - C:\Program Files\Java\jre6\bin\new_plugin\npjp2.dll (Sun Microsystems, Inc.) CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin.dll (Apple Inc.) CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin2.dll (Apple Inc.) CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin3.dll (Apple Inc.) CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin4.dll (Apple Inc.) CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin5.dll (Apple Inc.) CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin6.dll (Apple Inc.) CHR Plugin: (QuickTime Plug-in 7.7) - C:\Program Files\QuickTime\plugins\npqtplugin7.dll (Apple Inc.) CHR Plugin: (AVG SiteSafety plugin) - C:\Program Files\Common Files\AVG Secure Search\SiteSafetyInstaller\14.2.0\\npsitesafety.dll (AVG Technologies) CHR Plugin: (Google Update) - C:\Program Files\Google\Update\1.3.21.135\npGoogleUpdate3.dll No File CHR Plugin: (Silverlight Plug-In) - C:\Program Files\Microsoft Silverlight\4.1.10329.0\npctrl.dll ( Microsoft Corporation) CHR Plugin: (Picasa) - C:\Program Files\Picasa2\npPicasa2.dll (Google, Inc.) CHR Plugin: (Windows Live Photo Gallery) - C:\Program Files\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation) CHR Plugin: (iTunes Application Detector) - C:\Program Files\iTunes\Mozilla Plugins\npitunes.dll () CHR Plugin: (RealNetworks Chrome Background Extension Plug-In (32-bit) ) - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprpchromebrowserrecordext.dll (RealNetworks, Inc.) CHR Plugin: (RealPlayer HTML5VideoShim Plug-In (32-bit) ) - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\MozillaPlugins\nprphtml5videoshim.dll (RealNetworks, Inc.) CHR Plugin: (Windows Presentation Foundation) - C:\Windows\Microsoft.NET\Framework\v3.5\Windows Presentation Foundation\NPWPF.dll (Microsoft Corporation) CHR Plugin: (RealPlayer G2 LiveConnect-Enabled Plug-In (32-bit) ) - c:\program files\real\realplayer\Netscape6\nppl3260.dll (RealNetworks, Inc.) CHR Plugin: (RealJukebox NS Plugin) - c:\program files\real\realplayer\Netscape6\nprjplug.dll (RealNetworks, Inc.) CHR Plugin: (RealPlayer Download Plugin) - c:\program files\real\realplayer\Netscape6\nprpplugin.dll (RealPlayer) CHR Extension: (AutocompletePro plugin for chrome) - C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\defdhglnppeioeflggkmglipcecffkhk [2011-05-20] CHR Extension: (RealPlayer HTML5Video Downloader Extension) - C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\jfmjfhklogoienhpfnppmbcbjfjnkonk [2011-05-20] CHR Extension: (DVDVideoSoft Browser Extension) - C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\nikpibnbobmbdbheedjfogjlikpgpnhp [2013-03-06] CHR Extension: (Google Wallet) - C:\Users\User\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda [2013-08-31] CHR HKLM\...\Chrome\Extension: [defdhglnppeioeflggkmglipcecffkhk] - C:\Program Files\AutocompletePro\chrome\autocompleteprochrome.crx [2010-08-12] CHR HKLM\...\Chrome\Extension: [jbpkiefagocgkmemidfngdkamloieekf] - C:\Program Files\TornTV.com\torn11.crx [2010-08-12] CHR HKLM\...\Chrome\Extension: [jfmjfhklogoienhpfnppmbcbjfjnkonk] - C:\ProgramData\Real\RealPlayer\BrowserRecordPlugin\Chrome\Ext\rphtml5video.crx [2012-06-03] CHR HKLM\...\Chrome\Extension: [ndibdjnfmopecpmkdieinmbadjfpblof] - C:\ProgramData\AVG Secure Search\ChromeExt\18.0.5.292\avg.crx [2014-03-24] CHR HKCU\...\Chrome\Extension: [nikpibnbobmbdbheedjfogjlikpgpnhp] - C:\Users\User\AppData\Roaming\DVDVideoSoft\DVDVideoSoftBrowserExtension.crx [2012-11-05] ========================== Services (Whitelisted) ================= R2 avgfws; C:\Program Files\AVG\AVG2013\avgfws.exe [1432080 2013-10-23] (AVG Technologies CZ, s.r.o.) R2 AVGIDSAgent; C:\Program Files\AVG\AVG2013\avgidsagent.exe [4939312 2013-07-04] (AVG Technologies CZ, s.r.o.) R2 avgwd; C:\Program Files\AVG\AVG2013\avgwdsvc.exe [283136 2013-11-20] (AVG Technologies CZ, s.r.o.) R2 ConfigFree Service; C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe [40960 2008-04-17] (TOSHIBA CORPORATION) R2 CTDevice_Srv; C:\Program Files\Creative\Shared Files\CTDevSrv.exe [61440 2007-04-02] (Creative Technology Ltd) S3 GoogleDesktopManager-051210-111108; C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe [30192 2010-07-02] (Google) R3 SmartFaceVWatchSrv; C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVWatchSrv.exe [77824 2008-08-25] (Toshiba) R2 TempoMonitoringService; C:\Program Files\Toshiba TEMPRO\TempoSVC.exe [99720 2008-08-26] (Toshiba Europe GmbH) R2 TOSHIBA SMART Log Service; c:\Program Files\TOSHIBA\SMARTLogService\TosIPCSrv.exe [126976 2007-12-03] (TOSHIBA Corporation) R2 UleadBurningHelper; C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe [49152 2006-08-23] (Ulead Systems, Inc.) R2 vToolbarUpdater18.0.5; C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\ToolbarUpdater.exe [1771032 2014-03-24] (AVG Secure Search) S3 AVG Security Toolbar Service; C:\Program Files\AVG\AVG10\Toolbar\ToolbarBroker.exe [X] S2 HitmanPro37CrusaderBoot; "D:\HitmanPro.exe" /crusader:boot [X] ==================== Drivers (Whitelisted) ==================== R1 Avgfwfd; C:\Windows\System32\DRIVERS\avgfwd6x.sys [50296 2012-09-04] (AVG Technologies CZ, s.r.o.) R1 AVGIDSDriver; C:\Windows\System32\DRIVERS\avgidsdriverx.sys [208184 2013-11-25] (AVG Technologies CZ, s.r.o.) R0 AVGIDSHX; C:\Windows\System32\DRIVERS\avgidshx.sys [60216 2013-07-20] (AVG Technologies CZ, s.r.o.) R1 AVGIDSShim; C:\Windows\System32\DRIVERS\avgidsshimx.sys [22328 2013-10-23] (AVG Technologies CZ, s.r.o.) R1 Avgldx86; C:\Windows\System32\DRIVERS\avgldx86.sys [171320 2013-07-20] (AVG Technologies CZ, s.r.o.) R0 Avglogx; C:\Windows\System32\DRIVERS\avglogx.sys [246072 2013-07-20] (AVG Technologies CZ, s.r.o.) R0 Avgmfx86; C:\Windows\System32\DRIVERS\avgmfx86.sys [96568 2013-07-01] (AVG Technologies CZ, s.r.o.) R0 Avgrkx86; C:\Windows\System32\DRIVERS\avgrkx86.sys [39224 2013-10-23] (AVG Technologies CZ, s.r.o.) R1 Avgtdix; C:\Windows\System32\DRIVERS\avgtdix.sys [182072 2014-03-20] (AVG Technologies CZ, s.r.o.) R1 avgtp; C:\Windows\system32\drivers\avgtpx86.sys [42272 2014-03-24] (AVG Technologies) S3 RTHDMIAzAudService; C:\Windows\System32\drivers\RtHDMIV.sys [141408 2008-02-27] (Realtek Semiconductor Corp.) U3 TrueSight; C:\Windows\system32\TrueSight.sys [26624 2014-04-09] () R3 UVCFTR; C:\Windows\System32\Drivers\UVCFTR_S.SYS [17960 2008-07-15] (Chicony Electronics Co., Ltd.) S3 IpInIp; system32\DRIVERS\ipinip.sys [X] S3 NwlnkFlt; system32\DRIVERS\nwlnkflt.sys [X] S3 NwlnkFwd; system32\DRIVERS\nwlnkfwd.sys [X] U3 mbr; \??\C:\Users\User\AppData\Local\Temp\mbr.sys [X] ==================== NetSvcs (Whitelisted) =================== ==================== One Month Created Files and Folders ======== 2014-04-09 03:09 - 2014-04-09 03:10 - 00000000 ____D () C:\FRST 2014-04-09 02:56 - 2014-04-09 02:56 - 00016117 _____ () C:\Users\User\Desktop\dds.txt 2014-04-09 02:56 - 2014-04-09 02:56 - 00010688 _____ () C:\Users\User\Desktop\attach.txt 2014-04-09 02:51 - 2014-04-09 02:51 - 00054709 _____ () C:\Users\User\Desktop\RKreport[0]_S_04092014_025116.txt 2014-04-09 02:43 - 2014-04-09 02:43 - 00026624 _____ () C:\Windows\system32\TrueSight.sys 2014-04-09 02:40 - 2014-04-09 02:51 - 00000000 ____D () C:\Users\User\Desktop\RK_Quarantine 2014-04-09 02:38 - 2014-04-09 02:38 - 01933048 _____ (Bleeping Computer, LLC) C:\Users\User\Desktop\rkill 2 2014-04-09 02:33 - 2014-04-09 02:39 - 00003138 _____ () C:\Users\User\Desktop\Rkill.txt 2014-04-09 02:31 - 2014-04-09 02:31 - 01933048 _____ (Bleeping Computer, LLC) C:\Users\User\Desktop\rkill 1.com 2014-04-07 19:08 - 2014-04-08 19:29 - 00213820 _____ (Microsoft Corporation) C:\ProgramData\ytdoqe.dat 2014-03-29 21:54 - 2014-03-29 21:54 - 00000000 ____D () C:\Users\User\AppData\Local\Skype 2014-03-29 21:53 - 2014-03-29 21:53 - 00001878 _____ () C:\Users\Public\Desktop\Skype.lnk 2014-03-29 21:53 - 2014-03-29 21:53 - 00000000 ___RD () C:\Program Files\Skype 2014-03-29 21:53 - 2014-03-29 21:53 - 00000000 ____D () C:\Program Files\Common Files\Skype 2014-03-24 14:59 - 2014-03-24 14:59 - 00000000 ____D () C:\ProgramData\AVG Secure Search 2014-03-20 14:50 - 2014-03-20 14:50 - 00182072 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\avgtdix.sys ==================== One Month Modified Files and Folders ======= 2014-04-09 03:11 - 2010-12-04 18:42 - 00000000 ____D () C:\ProgramData\MFAData 2014-04-09 03:10 - 2014-04-09 03:09 - 00000000 ____D () C:\FRST 2014-04-09 03:08 - 2006-11-02 13:47 - 00003216 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-1.C7483456-A289-439d-8115-601632D005A0 2014-04-09 03:08 - 2006-11-02 13:47 - 00003216 ____H () C:\Windows\system32\7B296FB0-376B-497e-B012-9C450E1B7327-2P-0.C7483456-A289-439d-8115-601632D005A0 2014-04-09 03:04 - 2011-05-20 13:09 - 00000882 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job 2014-04-09 02:56 - 2014-04-09 02:56 - 00016117 _____ () C:\Users\User\Desktop\dds.txt 2014-04-09 02:56 - 2014-04-09 02:56 - 00010688 _____ () C:\Users\User\Desktop\attach.txt 2014-04-09 02:51 - 2014-04-09 02:51 - 00054709 _____ () C:\Users\User\Desktop\RKreport[0]_S_04092014_025116.txt 2014-04-09 02:51 - 2014-04-09 02:40 - 00000000 ____D () C:\Users\User\Desktop\RK_Quarantine 2014-04-09 02:47 - 2013-06-05 00:40 - 00000830 _____ () C:\Windows\Tasks\Adobe Flash Player Updater.job 2014-04-09 02:43 - 2014-04-09 02:43 - 00026624 _____ () C:\Windows\system32\TrueSight.sys 2014-04-09 02:39 - 2014-04-09 02:33 - 00003138 _____ () C:\Users\User\Desktop\Rkill.txt 2014-04-09 02:38 - 2014-04-09 02:38 - 01933048 _____ (Bleeping Computer, LLC) C:\Users\User\Desktop\rkill 2 2014-04-09 02:31 - 2014-04-09 02:31 - 01933048 _____ (Bleeping Computer, LLC) C:\Users\User\Desktop\rkill 1.com 2014-04-09 00:04 - 2011-05-20 13:09 - 00000878 _____ () C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job 2014-04-08 19:29 - 2014-04-07 19:08 - 00213820 _____ (Microsoft Corporation) C:\ProgramData\ytdoqe.dat 2014-04-08 19:26 - 2013-05-23 23:46 - 00000847 _____ () C:\Users\Public\Desktop\AVG 2013.lnk 2014-04-07 19:22 - 2006-11-02 11:33 - 00716862 _____ () C:\Windows\system32\PerfStringBackup.INI 2014-04-07 19:19 - 2013-01-21 17:20 - 00000342 _____ () C:\Windows\Tasks\ROC_JAN2013_TB_rmv.job 2014-04-07 19:19 - 2011-08-31 20:52 - 00000000 ____D () C:\ProgramData\GameXN 2014-04-07 19:19 - 2011-06-15 17:02 - 00000000 ____D () C:\Users\User\AppData\Roaming\go 2014-04-07 19:18 - 2013-06-02 23:10 - 00000350 _____ () C:\Windows\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job 2014-04-07 19:14 - 2006-11-02 14:01 - 00000006 ____H () C:\Windows\Tasks\SA.DAT 2014-04-07 19:12 - 2006-11-02 14:01 - 00032556 _____ () C:\Windows\Tasks\SCHEDLGU.TXT 2014-04-07 19:06 - 2009-10-07 11:55 - 01488017 _____ () C:\Windows\WindowsUpdate.log 2014-04-04 23:09 - 2014-02-01 23:52 - 00000000 ____D () C:\Users\User\Documents\Uni stuff 2014-04-04 19:04 - 2009-10-07 13:26 - 00002585 _____ () C:\Users\User\Desktop\Microsoft Word.lnk 2014-03-29 23:19 - 2010-03-13 11:26 - 00000000 ____D () C:\Users\User\AppData\Roaming\Skype 2014-03-29 21:54 - 2014-03-29 21:54 - 00000000 ____D () C:\Users\User\AppData\Local\Skype 2014-03-29 21:53 - 2014-03-29 21:53 - 00001878 _____ () C:\Users\Public\Desktop\Skype.lnk 2014-03-29 21:53 - 2014-03-29 21:53 - 00000000 ___RD () C:\Program Files\Skype 2014-03-29 21:53 - 2014-03-29 21:53 - 00000000 ____D () C:\Program Files\Common Files\Skype 2014-03-29 21:53 - 2010-03-13 11:25 - 00000000 ____D () C:\ProgramData\Skype 2014-03-28 14:58 - 2010-05-16 09:48 - 00006944 _____ () C:\Users\User\AppData\Local\d3d9caps.dat 2014-03-27 00:59 - 2011-04-25 19:57 - 00000000 ____D () C:\Users\User\AppData\Local\Audible 2014-03-25 03:10 - 2006-11-02 13:52 - 00049565 _____ () C:\Windows\setupact.log 2014-03-24 19:00 - 2012-06-14 15:12 - 00000000 ____D () C:\Users\User\AppData\Local\AVG Secure Search 2014-03-24 14:59 - 2014-03-24 14:59 - 00000000 ____D () C:\ProgramData\AVG Secure Search 2014-03-24 14:59 - 2012-11-08 20:39 - 00042272 _____ (AVG Technologies) C:\Windows\system32\Drivers\avgtpx86.sys 2014-03-24 14:59 - 2011-12-08 14:10 - 00000000 ____D () C:\Program Files\AVG Secure Search 2014-03-23 16:54 - 2014-02-05 01:26 - 00000000 ____D () C:\Users\User\Documents\Audible 2014-03-20 14:50 - 2014-03-20 14:50 - 00182072 _____ (AVG Technologies CZ, s.r.o.) C:\Windows\system32\Drivers\avgtdix.sys 2014-03-15 23:52 - 2011-05-20 13:10 - 00001976 _____ () C:\Users\Public\Desktop\Google Chrome.lnk 2014-03-11 19:47 - 2012-06-24 23:24 - 00692616 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerApp.exe 2014-03-11 19:47 - 2011-08-08 13:39 - 00071048 _____ (Adobe Systems Incorporated) C:\Windows\system32\FlashPlayerCPLApp.cpl Files to move or delete: ==================== C:\ProgramData\ytdoqe.dat C:\Users\User\esrkmqfufqdhotyvklpy.exe C:\Users\User\jagex_cl_oldschool_LIVE.dat C:\Users\User\jagex_cl_runescape_LIVE.dat C:\Users\User\jagex_cl_runescape_LIVE1.dat C:\Users\User\random.dat Some content of TEMP: ==================== C:\Users\User\AppData\Local\Temp\0.8066576723151895.exe C:\Users\User\AppData\Local\Temp\AdobeUpdater12345.exe C:\Users\User\AppData\Local\Temp\binkw32.dll C:\Users\User\AppData\Local\Temp\d2l_Install.exe C:\Users\User\AppData\Local\Temp\d2l_PlayD2.exe C:\Users\User\AppData\Local\Temp\drm_dialogs.dll C:\Users\User\AppData\Local\Temp\drm_dyndata_7350008.dll C:\Users\User\AppData\Local\Temp\EBU3C8C.exe C:\Users\User\AppData\Local\Temp\EBU4106.exe C:\Users\User\AppData\Local\Temp\EBU4930.DLL C:\Users\User\AppData\Local\Temp\EBU54DD.DLL C:\Users\User\AppData\Local\Temp\EBU8200.exe C:\Users\User\AppData\Local\Temp\EBU9448.DLL C:\Users\User\AppData\Local\Temp\EBUCC2A.exe C:\Users\User\AppData\Local\Temp\EBUCE7A.DLL C:\Users\User\AppData\Local\Temp\EBUE6D5.exe C:\Users\User\AppData\Local\Temp\EBUF7E5.DLL C:\Users\User\AppData\Local\Temp\FlashPlayerUpdate.exe C:\Users\User\AppData\Local\Temp\Get a FREE audiobook!.exe C:\Users\User\AppData\Local\Temp\GoogleChromeInstaller.exe C:\Users\User\AppData\Local\Temp\ICReinstall_FLVPlayerSetup.exe C:\Users\User\AppData\Local\Temp\Impressioner.exe C:\Users\User\AppData\Local\Temp\jre-6u24-windows-i586-iftw-rv.exe C:\Users\User\AppData\Local\Temp\jre-7u51-windows-i586-iftw.exe C:\Users\User\AppData\Local\Temp\MSNC44D.exe C:\Users\User\AppData\Local\Temp\ntdll_dump.dll C:\Users\User\AppData\Local\Temp\Refresh.exe C:\Users\User\AppData\Local\Temp\SearchWithGoogleUpdate.exe C:\Users\User\AppData\Local\Temp\SkypeSetup.exe C:\Users\User\AppData\Local\Temp\System.Data.SQLite.dll C:\Users\User\AppData\Local\Temp\uninst1.exe C:\Users\User\AppData\Local\Temp\_is2BD5.exe C:\Users\User\AppData\Local\Temp\_is3E18.exe C:\Users\User\AppData\Local\Temp\_is4C99.exe C:\Users\User\AppData\Local\Temp\_is6CA6.exe C:\Users\User\AppData\Local\Temp\_is76E3.exe C:\Users\User\AppData\Local\Temp\_is8CD5.exe C:\Users\User\AppData\Local\Temp\_is8DEE.exe C:\Users\User\AppData\Local\Temp\_isA497.exe C:\Users\User\AppData\Local\Temp\_isAB80.exe C:\Users\User\AppData\Local\Temp\_isADA.exe C:\Users\User\AppData\Local\Temp\_isBB36.exe C:\Users\User\AppData\Local\Temp\_isCB0A.exe C:\Users\User\AppData\Local\Temp\_isE831.exe C:\Users\User\AppData\Local\Temp\_isF42D.exe C:\Users\User\AppData\Local\Temp\_isFF17.exe ==================== Bamital & volsnap Check ================= C:\Windows\explorer.exe => MD5 is legit C:\Windows\system32\winlogon.exe => MD5 is legit C:\Windows\system32\wininit.exe => MD5 is legit C:\Windows\system32\svchost.exe => MD5 is legit C:\Windows\system32\services.exe => MD5 is legit C:\Windows\system32\User32.dll => MD5 is legit C:\Windows\system32\userinit.exe => MD5 is legit C:\Windows\system32\rpcss.dll => MD5 is legit C:\Windows\system32\Drivers\volsnap.sys => MD5 is legit LastRegBack: 2014-04-07 19:24 ==================== End Of Log ============================ Along with the Addition log: Additional scan result of Farbar Recovery Scan Tool (x86) Version: 13-03-2014 01 Ran by User at 2014-04-09 03:12:46 Running from C:\Users\User\Documents\Unhelpful folders folder\Downloads Boot Mode: Normal ========================================================== ==================== Security Center ======================== AV: AVG Internet Security 2011 (Enabled - Up to date) {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0} AS: AVG Internet Security 2011 (Enabled - Up to date) {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D} AS: Windows Defender (Disabled - Up to date) {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} FW: AVG Firewall (Enabled) {621CC794-9486-F902-D092-0484E8EA828B} ==================== Installed Programs ====================== Adobe AIR (HKLM\...\Adobe AIR) (Version: 4.0.0.1390 - Adobe Systems Incorporated) Adobe AIR (Version: 4.0.0.1390 - Adobe Systems Incorporated) Hidden Adobe Flash Player 12 ActiveX (HKLM\...\Adobe Flash Player ActiveX) (Version: 12.0.0.77 - Adobe Systems Incorporated) Adobe Reader 8.2.6 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A82000000003}) (Version: 8.2.6 - Adobe Systems Incorporated) Adobe Reader 8.3.1 (HKLM\...\{AC76BA86-7AD7-1033-7B44-A83000000003}) (Version: 8.3.1 - Adobe Systems Incorporated) Age of Empires III Trial (HKLM\...\InstallShield_{25B25C84-6132-4662-972B-4E4DC1B00C98}) (Version: 1.00.0000 - Microsoft Game Studios) Age of Empires III Trial (Version: 1.00.0000 - Microsoft Game Studios) Hidden Age of Empires Online (HKLM\...\GFWL_{4D530FA3-9B89-4186-98B7-F51000008100}) (Version: 1.0.0000.129 - Microsoft Studios) Age of Empires Online (Version: 1.0.0000.129 - Microsoft Studios) Hidden Age of Mythology - The Titans Expansion (HKLM\...\Age of Mythology Expansion Pack 1.0) (Version: - ) Amazon Kindle (HKLM\...\Amazon Kindle) (Version: - Amazon) Apple Application Support (HKLM\...\{A83279FD-CA4B-4206-9535-90974DE76654}) (Version: 2.1.5 - Apple Inc.) Apple Mobile Device Support (HKLM\...\{A00B9A50-3090-4CFF-9CDA-82DA0BEDAA21}) (Version: 4.0.0.96 - Apple Inc.) Apple Software Update (HKLM\...\{789A5B64-9DD9-4BA5-915A-F0FC0A1B7BFE}) (Version: 2.1.3.127 - Apple Inc.) Atheros Driver Installation Program (HKLM\...\{C3A32068-8AB1-4327-BB16-BED9C6219DC7}) (Version: 5.2 - Atheros) Atheros Wi-Fi Protected Setup Library (HKLM\...\{B0BCDCBD-863D-4CAB-BF68-8D1F6B1BDC13}) (Version: - Atheros) ATI Catalyst Install Manager (HKLM\...\{A7F27ADB-3C56-0F2B-6B4B-0B8E02A49186}) (Version: 3.0.664.0 - ATI Technologies, Inc.) Audible Download Manager (HKLM\...\AudibleDownloadManager) (Version: 6.6.0.15 - Audible, Inc.) AudibleManager (HKLM\...\AudibleManager) (Version: 71233830.-2.2007592998.2007592012 - Audible, Inc.) AutocompletePro (HKLM\...\AutocompletePro3_is1) (Version: - ) <==== ATTENTION AVG 2013 (HKLM\...\AVG) (Version: 2013.0.3466 - AVG Technologies) AVG 2013 (Version: 13.0.3466 - AVG Technologies) Hidden AVG 2013 (Version: 13.0.3722 - AVG Technologies) Hidden AVG Security Toolbar (HKLM\...\AVG Secure Search) (Version: 18.0.5.292 - AVG Technologies) BBC iPlayer Desktop (HKLM\...\BBCiPlayerDesktop.61DB7A798358575D6A969CCD73DDBBD723A6DA9D.1) (Version: 3.2.13 - British Broadcasting Corp.) BBC iPlayer Desktop (Version: 3.2.13 - British Broadcasting Corp.) Hidden Bonjour (HKLM\...\{79155F2B-9895-49D7-8612-D92580E0DE5B}) (Version: 3.0.0.10 - Apple Inc.) Camera Assistant Software for Toshiba (HKLM\...\{37C866E4-AA67-4725-9E95-A39968DD7960}) (Version: 1.7.231.1126L - Chicony Electronics Co.,Ltd.) Catalyst Control Center - Branding (HKLM\...\{69E5255D-9D43-4CFF-8984-843ABD7753B7}) (Version: 1.00.0000 - ATI) Catalyst Control Center Core Implementation (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Graphics Full Existing (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Graphics Full New (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Graphics Light (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Graphics Previews Vista (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Chinese Standard (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Chinese Traditional (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Czech (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Danish (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Dutch (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Finnish (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization French (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization German (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Greek (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Hungarian (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Italian (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Japanese (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Korean (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Norwegian (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Polish (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Portuguese (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Russian (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Spanish (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Swedish (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Thai (Version: 2008.0422.2139.36895 - ATI) Hidden Catalyst Control Center Localization Turkish (Version: 2008.0422.2139.36895 - ATI) Hidden CCC Help Chinese Standard (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Chinese Traditional (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Czech (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Danish (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Dutch (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help English (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Finnish (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help French (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help German (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Greek (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Hungarian (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Italian (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Japanese (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Korean (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Norwegian (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Polish (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Portuguese (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Russian (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Spanish (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Swedish (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Thai (Version: 2008.0422.2138.36895 - ATI) Hidden CCC Help Turkish (Version: 2008.0422.2138.36895 - ATI) Hidden ccc-core-static (Version: 2008.0422.2139.36895 - ATI) Hidden ccc-utility (Version: 2008.0422.2139.36895 - ATI) Hidden CD/DVD Drive Acoustic Silencer (HKLM\...\{9FE35071-CAB2-4E79-93E7-BFC6A2DC5C5D}) (Version: 2.02.03 - TOSHIBA) Claro ScreenMarker Demo (HKLM\...\{3A21D5B5-61AC-45D9-BAE4-ABB173093AFF}) (Version: 0.1.0 - Claro Software) ClaroCapture Demo (HKLM\...\{13CD2F65-570C-4432-95C8-B14AC03E185D}) (Version: 0.3.19 - Claro Software) ClaroIdeas Demo (HKLM\...\{3498B8DC-2420-4F21-A1EB-D2C6B66C95FE}) (Version: 0.1.0 - Claro Software) ClaroRead Pro Demo (HKLM\...\{535EA451-8C9E-4623-8B9C-D7A5A1839E84}) (Version: 0.2.7 - Claro Software) ClaroView (HKLM\...\{9B6C07A3-EC52-4399-94B2-5FC72AAB92CB}) (Version: 0.0.12 - Claro Software) Creative Centrale (HKLM\...\Creative Centrale) (Version: - Creative Technology Ltd.) Creative Centrale (Version: 1.02.04 - Creative Technology Ltd.) Hidden Creative Removable Disk Manager (HKLM\...\Creative Removable Disk Manager) (Version: - ) Creative Software Update (Version: 1.00.14 - Creative Technology Ltd.) Hidden Creative ZEN Mozaic User's Guide (HKLM\...\ZENMozaicUG) (Version: - Creative Technology Ltd.) D3DX10 (Version: 15.4.2368.0902 - Microsoft) Hidden Diablo II (HKCU\...\Diablo II) (Version: - ) Diablo II (HKLM\...\Diablo II) (Version: - ) DVD MovieFactory for TOSHIBA (HKLM\...\{F214EAA4-A069-4BAF-9DA4-4DB8BEEDE485}) (Version: 5.51 - Ulead Systems, Inc.) DVDVideoSoftTB Toolbar (HKLM\...\DVDVideoSoftTB Toolbar) (Version: 6.8.10.403 - DVDVideoSoftTB) Free YouTube Downloader 1.0 (HKLM\...\{A7E19604-93AF-4611-8C9F-CE509C2B286F}_is1) (Version: - HOW Inc.) Free YouTube to MP3 Converter version 3.11.35.1031 (HKLM\...\Free YouTube to MP3 Converter_is1) (Version: 3.11.35.1031 - DVDVideoSoft Ltd.) GameXN GO (HKCU\...\Game Organizer) (Version: - GameXN AS) Google Chrome (HKLM\...\Google Chrome) (Version: 33.0.1750.154 - Google Inc.) Google Desktop (HKLM\...\Google Desktop) (Version: 5.9.1005.12335 - Google) Google Toolbar for Internet Explorer (HKLM\...\{2318C2B1-4965-11d4-9B18-009027A5CD4F}) (Version: - Google Inc.) Google Toolbar for Internet Explorer (Version: 1.0.0 - Google Inc.) Hidden Google Update Helper (Version: 1.3.23.9 - Google Inc.) Hidden ImageMixer 3 SE Ver.4 Transfer Utility (HKLM\...\{CAE4E520-4695-4A96-8661-B62FA5FB669E}) (Version: 3.03.005 - PIXELA) Impossible Creatures (HKLM\...\Impossible Creatures 1.0) (Version: - ) iTunes (HKLM\...\{29ED20C9-5E15-4969-9279-25BF3727A3DA}) (Version: 10.5.0.142 - Apple Inc.) Java 7 Update 51 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83217045FF}) (Version: 7.0.510 - Oracle) Java Auto Updater (Version: 2.1.9.8 - Sun Microsystems, Inc.) Hidden Java 6 Update 24 (HKLM\...\{26A24AE4-039D-4CA4-87B4-2F83216022FF}) (Version: 6.0.240 - Oracle) Java 6 Update 3 (HKLM\...\{3248F0A8-6813-11D6-A77B-00B0D0160030}) (Version: 1.6.0.30 - Sun Microsystems, Inc.) Junk Mail filter update (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Malwarebytes Anti-Malware version 1.75.0.1300 (HKLM\...\Malwarebytes' Anti-Malware_is1) (Version: 1.75.0.1300 - Malwarebytes Corporation) Medieval II Total War (HKLM\...\{C0698BDA-0D29-40EE-8570-A31106DF9AB1}) (Version: 1.03.000 - SEGA) Microsoft .NET Framework 1.1 (HKLM\...\Microsoft .NET Framework 1.1 (1033)) (Version: - ) Microsoft .NET Framework 1.1 (Version: 1.1.4322 - Microsoft) Hidden Microsoft .NET Framework 1.1 Security Update (KB2656370) (HKLM\...\M2656370) (Version: - ) Microsoft .NET Framework 1.1 Security Update (KB2698023) (HKLM\...\M2698023) (Version: - ) Microsoft .NET Framework 3.5 SP1 (HKLM\...\Microsoft .NET Framework 3.5 SP1) (Version: - Microsoft Corporation) Microsoft .NET Framework 3.5 SP1 (Version: 3.5.30729 - Microsoft Corporation) Hidden Microsoft .NET Framework 4 Client Profile (HKLM\...\Microsoft .NET Framework 4 Client Profile) (Version: 4.0.30319 - Microsoft Corporation) Microsoft .NET Framework 4 Client Profile (Version: 4.0.30319 - Microsoft Corporation) Hidden Microsoft Age of Empires II Trial Version (HKLM\...\Age of Empires II Trial) (Version: - ) Microsoft Application Error Reporting (Version: 12.0.6012.5000 - Microsoft Corporation) Hidden Microsoft Games for Windows - LIVE Redistributable (HKLM\...\{832D9DE0-8AFC-4689-9819-4DBBDEBD3E4F}) (Version: 3.5.92.0 - Microsoft Corporation) Microsoft Games for Windows Marketplace (HKLM\...\{4CB0307C-565E-4441-86BE-0DF2E4FB828C}) (Version: 3.5.50.0 - Microsoft Corporation) Microsoft Office 2000 SR-1 Disc 2 (HKLM\...\{00040409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.3821 - Microsoft Corporation) Microsoft Office 2000 SR-1 Professional (HKLM\...\{00010409-78E1-11D2-B60F-006097C998E7}) (Version: 9.00.3821 - Microsoft Corporation) Microsoft Search Enhancement Pack (HKLM\...\{CFF8B8E8-E086-4DE0-935F-FE22CAB54F80}) (Version: 3.0.133.0 - Microsoft Corporation) Microsoft Silverlight (HKLM\...\{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}) (Version: 4.1.10329.0 - Microsoft Corporation) Microsoft SQL Server 2005 Compact Edition [ENU] (HKLM\...\{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}) (Version: 3.1.0000 - Microsoft Corporation) Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053 (HKLM\...\{770657D0-A123-3C07-8E44-1C83EC895118}) (Version: 8.0.50727.4053 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM\...\{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}) (Version: 8.0.61001 - Microsoft Corporation) Microsoft Visual C++ 2005 Redistributable (HKLM\...\{837b34e3-7c30-493c-8f6a-2b0f04e2912c}) (Version: 8.0.59193 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - KB2467174 - x86 9.0.30729.5570 (HKLM\...\{86CE85E6-DBAC-3FFD-B977-E4B79F83C909}) (Version: 9.0.30729.5570 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 (HKLM\...\{9A25302D-30C0-39D9-BD6F-21E6EC160475}) (Version: 9.0.30729 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148 (HKLM\...\{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}) (Version: 9.0.30729.4148 - Microsoft Corporation) Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 (HKLM\...\{9BE518E6-ECC6-35A9-88E4-87755C07200F}) (Version: 9.0.30729.6161 - Microsoft Corporation) Microsoft Visual C++ 2010 x86 Redistributable - 10.0.40219 (HKLM\...\{F0C3E5D1-1ADE-321E-8167-68EF0DE699A5}) (Version: 10.0.40219 - Microsoft Corporation) Microsoft Visual J# .NET Redistributable Package 1.1 (HKLM\...\{1A655D51-1423-48A3-B748-8F5A0BE294C8}) (Version: 1.1.4322 - Microsoft) Microsoft XML Parser (Version: 8.20.8730.4 - Microsoft Corporation) Hidden MSVCRT (Version: 15.4.2862.0708 - Microsoft) Hidden MSXML 4.0 SP2 (KB941833) (HKLM\...\{C523D256-313D-4866-B36A-F3DE528246EF}) (Version: 4.20.9849.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB954430) (HKLM\...\{86493ADD-824D-4B8E-BD72-8C5DCDC52A71}) (Version: 4.20.9870.0 - Microsoft Corporation) MSXML 4.0 SP2 (KB973688) (HKLM\...\{F662A8E6-F4DC-41A2-901E-8C11F044BDEC}) (Version: 4.20.9876.0 - Microsoft Corporation) MSXML 4.0 SP2 Parser and SDK (HKLM\...\{716E0306-8318-4364-8B8F-0CC4E9376BAC}) (Version: 4.20.9818.0 - Microsoft Corporation) MSXML4 Parser (HKLM\...\{01501EBA-EC35-4F9F-8889-3BE346E5DA13}) (Version: 1.0.0 - Microsoft Game Studios) Music Transfer Utility Ver.1 (HKLM\...\{9E520B22-546E-4AD3-8958-7D1EB8587AB1}) (Version: 1.00.005 - PIXELA) myphotobook 3.6 (HKLM\...\myphotobook) (Version: 3.6 - myphotobook) NaturalReaderFree (HKLM\...\{C5E7BF75-007E-44AD-8962-627ED44CB63B}) (Version: 11.9 - NaturalSoft) OverDrive Media Console (HKLM\...\{D07205E7-F6D3-4333-AFCC-782A07685B72}) (Version: 3.2.20 - OverDrive, Inc.) Picasa 2 (HKLM\...\Picasa2) (Version: 2.0 - Google, Inc.) QuickTime (HKLM\...\{C9E14402-3631-4182-B377-6B0DFB1C0339}) (Version: 7.70.80.34 - Apple Inc.) Radio Downloader (HKLM\...\{812EF122-4695-42B6-9BD5-FFC6B7F591CB}) (Version: 0.28.0.0 - NerdoftheHerd.com) RealNetworks - Microsoft Visual C++ 2008 Runtime (Version: 9.0 - RealNetworks, Inc) Hidden RealPlayer (HKLM\...\RealPlayer 15.0) (Version: 15.0.4 - RealNetworks) Realtek 8169 8168 8101E 8102E Ethernet Driver (HKLM\...\{8833FFB6-5B0C-4764-81AA-06DFEED9A476}) (Version: 1.00.0000 - Realtek) Realtek High Definition Audio Driver (HKLM\...\{F132AF7F-7BCA-4EDE-8A7C-958108FE7DBC}) (Version: 6.0.1.5599 - Realtek Semiconductor Corp.) Realtek USB 2.0 Card Reader (HKLM\...\{DC24971E-1946-445D-8A82-CE685433FA7D}) (Version: - Realtek Semiconductor Corp.) RealUpgrade 1.1 (Version: 1.1.0 - RealNetworks, Inc.) Hidden ScreenRuler Demo (HKLM\...\{95470521-77FD-4825-87D8-0A4A99D6DF76}) (Version: 0.3.5 - Claro Software) Segoe UI (Version: 15.4.2271.0615 - Microsoft Corp) Hidden Skins (Version: 2008.0422.2139.36895 - ATI) Hidden Skype™ 6.14 (HKLM\...\{7A3C7E05-EE37-47D6-99E1-2EB05A3DA3F7}) (Version: 6.14.104 - Skype Technologies S.A.) Steam (HKLM\...\{048298C9-A4D3-490B-9FF9-AB023A9238F3}) (Version: 1.0.0.0 - Valve Corporation) Synaptics Pointing Device Driver (HKLM\...\SynTPDeinstKey) (Version: 10.1.8.0 - Synaptics) The Elder Scrolls V: Skyrim (HKLM\...\Steam App 72850) (Version: - Bethesda Game Studios) TOSHIBA Assist (HKLM\...\{12B3A009-A080-4619-9A2A-C6DB151D8D67}) (Version: 2.01.04 - TOSHIBA) TOSHIBA ConfigFree (HKLM\...\{0D5D0BEE-FBA9-4928-A50D-6CDFAB827755}) (Version: 7.2.13 - TOSHIBA Corporation) TOSHIBA Disc Creator (HKLM\...\{5DA0E02F-970B-424B-BF41-513A5018E4C0}) (Version: 2.0.1.3 - TOSHIBA Corporation) TOSHIBA DVD PLAYER (HKLM\...\{6C5F3BDC-0A1B-4436-A696-5939629D5C31}) (Version: 1.30.12 - TOSHIBA Corporation) TOSHIBA Extended Tiles for Windows Mobility Center (HKLM\...\InstallShield_{617C36FD-0CBE-4600-84B2-441CEB12FADF}) (Version: 1.01.00 - TOSHIBA Corporation) TOSHIBA Extended Tiles for Windows Mobility Center (Version: 1.01.00 - TOSHIBA Corporation) Hidden TOSHIBA Face Recognition (HKLM\...\InstallShield_{C730E42C-935A-45BB-A0C5-37E5234D111B}) (Version: 2.0.17.32 - TOSHIBA) TOSHIBA Face Recognition (Version: 2.0.17.32 - TOSHIBA) Hidden TOSHIBA Hardware Setup (HKLM\...\{2883F6F5-0509-43F3-868C-D50330DD9DD3}) (Version: 2.00.08 - ) TOSHIBA Manuals (HKLM\...\{E7271ABF-69D3-4E9D-AA0A-2DE34C10A93D}) (Version: 7.40 - TOSHIBA) Toshiba Online Product Information (HKLM\...\{2290A680-4083-410A-ADCC-7092C67FC052}) (Version: 1.00.0012 - TOSHIBA) TOSHIBA Recovery Disc Creator (HKLM\...\{B65BBB06-1F8E-48F5-8A54-B024A9E15FDF}) (Version: 2.0.0.1b - TOSHIBA Corporation) TOSHIBA Software Modem (HKLM\...\TOSHIBA Software Modem) (Version: 2.1.77 (SM2177ALD04) - Agere Systems) TOSHIBA Supervisor Password (HKLM\...\{4B1E87C3-00DE-4898-8E39-E390AAEF2391}) (Version: 2.00.04 - ) Toshiba TEMPRO (HKLM\...\{03FAA727-E2B7-471C-AC41-2E1C7F29C7EA}) (Version: 1.2 - Toshiba Europe GmbH) TOSHIBA Value Added Package (HKLM\...\InstallShield_{FEDD27A0-B306-45EF-BF58-B527406B42C8}) (Version: 1.1.19 - TOSHIBA Corporation) TOSHIBA Value Added Package (Version: 1.1.19 - TOSHIBA Corporation) Hidden TRDCReminder (HKLM\...\InstallShield_{773970F1-5EBA-4474-ADEE-1EA3B0A59492}) (Version: 1.00.0015 - TOSHIBA) TRDCReminder (Version: 1.00.0015 - TOSHIBA) Hidden TRORDCLauncher (HKLM\...\InstallShield_{E65C7D8E-186D-484B-BEA8-DEF0331CE600}) (Version: 1.0.0.1 - TOSHIBA) TRORDCLauncher (Version: 1.0.0.1 - TOSHIBA) Hidden Update for Microsoft .NET Framework 3.5 SP1 (KB963707) (HKLM\...\{CE2CDD62-0124-36CA-84D3-9F4DCF5C5BD9}.KB963707) (Version: 1 - Microsoft Corporation) Update for Microsoft .NET Framework 4 Client Profile (KB2468871) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2468871) (Version: 1 - Microsoft Corporation) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2533523) (Version: 1 - Microsoft Corporation) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) (HKLM\...\{3C3901C5-3455-3E0A-A214-0B093A5070A6}.KB2600217) (Version: 1 - Microsoft Corporation) Vocalizer Daniel Demo from Claro Software (HKLM\...\{3FAAF8CC-2B4B-45A0-8673-6987CB57AC6C}) (Version: 0.1.2.1 - Claro Software) Windows Live Communications Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Essentials (HKLM\...\WinLiveSuite) (Version: 15.4.3502.0922 - Microsoft Corporation) Windows Live Essentials (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Family Safety (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live ID Sign-in Assistant (Version: 7.250.4225.0 - Microsoft Corporation) Hidden Windows Live Installer (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Mail (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Messenger (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live MIME IFilter (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Movie Maker (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Photo Common (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Photo Gallery (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live PIMT Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live SOXE (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live SOXE Definitions (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Sync (HKLM\...\{B10914FD-8812-47A4-85A1-50FCDE7F1F33}) (Version: 14.0.8117.416 - Microsoft Corporation) Windows Live UX Platform (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live UX Platform Language Pack (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Writer (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Live Writer Resources (Version: 15.4.3502.0922 - Microsoft Corporation) Hidden Windows Media Encoder 9 Series (HKLM\...\Windows Media Encoder 9) (Version: - ) Windows Media Encoder 9 Series (Version: 9.00.3374 - Microsoft Corporation) Hidden ytbyclick Toolbar (HKLM\...\ytbyclick Toolbar) (Version: 6.7.0.6 - ytbyclick) ==================== Restore Points ========================= 24-03-2014 05:27:27 Scheduled Checkpoint 25-03-2014 01:12:03 Scheduled Checkpoint 26-03-2014 13:43:51 Scheduled Checkpoint 29-03-2014 05:18:41 Scheduled Checkpoint 02-04-2014 07:52:19 Scheduled Checkpoint 03-04-2014 02:17:44 Scheduled Checkpoint 04-04-2014 03:54:40 Scheduled Checkpoint 05-04-2014 13:08:04 Scheduled Checkpoint 06-04-2014 01:32:10 Scheduled Checkpoint 07-04-2014 17:26:48 Scheduled Checkpoint ==================== Hosts content: ========================== 2006-11-02 11:23 - 2006-09-18 22:41 - 00000761 ____A C:\Windows\system32\Drivers\etc\hosts 127.0.0.1 localhost ::1 localhost ==================== Scheduled Tasks (whitelisted) ============= Task: {1CC81347-6204-4B83-900C-01E02F50F067} - System32\Tasks\Microsoft\Windows\MobilePC\TMM Task: {2B47239D-A69C-45A4-9C4B-B393A2329494} - System32\Tasks\RealCreateProcessScheduledTask95094995S-1-5-21-1389979042-1133768856-884714788-1000 => c:\program files\real\realplayer\update\realsched.exe [2012-06-03] (RealNetworks, Inc.) Task: {320124A7-D70F-41DE-A9D1-D5E8E19D5D91} - System32\Tasks\Microsoft\Windows\NetworkAccessProtection\NAPStatus UI Task: {34D0C20E-3EFB-46B2-B790-196334429A4D} - System32\Tasks\{E3BE9668-EAE2-4619-96ED-0303080279C1} => Iexplore.exe http://ui.skype.com/ui/0/6.9.0.106/en/abandoninstall?page=tsProgressBar Task: {36CD591D-F5B1-4A2A-9B3E-EF7434DF7502} - System32\Tasks\RealUpgradeScheduledTaskS-1-5-21-1389979042-1133768856-884714788-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2012-04-30] (RealNetworks, Inc.) Task: {3A0B67B8-AEEE-49ED-AC56-C67D1FAA3574} - System32\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv => C:\Windows\TEMP\{42A9BD99-D9AC-4121-BC86-DE629C13D16A}.exe Task: {3BCDF251-CA5C-4045-A1FC-8FCEF9FBDC93} - System32\Tasks\Microsoft\Windows\Shell\CrawlStartPages Task: {44980BEE-7809-44A9-AC24-D6E578A3B7DF} - System32\Tasks\Microsoft\Windows\RAC\RACAgent => C:\Windows\system32\RacAgent.exe [2008-01-21] (Microsoft Corporation) Task: {6565B71B-B24F-4D4D-86CB-595CD64487F8} - System32\Tasks\ROC_JAN2013_TB_rmv => C:\Program Files\AVG Secure Search\PostInstall\ROC.exe [2013-01-31] () Task: {6E7A2C0F-560F-4492-B6C9-6BEEBACB0447} - System32\Tasks\Microsoft\Windows\Tcpip\WSHReset => C:\Windows\system32\netsh.exe [2006-11-02] (Microsoft Corporation) Task: {702E20B1-5E8E-453E-A1A5-13B189515CAF} - System32\Tasks\GoogleUpdateTaskMachineUA => C:\Program Files\Google\Update\GoogleUpdate.exe [2011-05-20] (Google Inc.) Task: {AD5080E6-CE8F-40A1-BE17-09BC93F154CC} - System32\Tasks\RealUpgradeLogonTaskS-1-5-21-1389979042-1133768856-884714788-1000 => C:\Program Files\Real\RealUpgrade\RealUpgrade.exe [2012-04-30] (RealNetworks, Inc.) Task: {C5B8A959-C920-47EE-90C9-181A03544905} - System32\Tasks\Adobe Flash Player Updater => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe [2014-03-11] (Adobe Systems Incorporated) Task: {CF071282-A7E2-43F0-9998-437C5559BEFB} - System32\Tasks\4596 => Wscript.exe C:\Users\User\AppData\Local\Temp\launchie.vbs //B <==== ATTENTION Task: {D6ADE738-04AB-4BDF-9065-CC13E7F84625} - System32\Tasks\0 => Iexplore.exe <==== ATTENTION Task: {E5150B95-F9B4-4D5D-95A2-7EC1ACBA95F8} - System32\Tasks\Microsoft\Windows\Wireless\GatherWirelessInfo => C:\Windows\system32\gatherWirelessInfo.vbs [2008-01-21] () Task: {E58301C2-8E52-485B-8D54-5ED513829C35} - System32\Tasks\GoogleUpdateTaskMachineCore => C:\Program Files\Google\Update\GoogleUpdate.exe [2011-05-20] (Google Inc.) Task: {E66B41EE-68E4-4FA7-9A93-EB9731022B00} - System32\Tasks\{1EA5384E-6D5A-4C09-9453-696D79AEED5E} => C:\Program Files\Skype\Phone\Skype.exe [2014-02-10] (Skype Technologies S.A.) Task: {FBC15712-CCA6-464F-BD8B-1FF1D2FE251B} - System32\Tasks\Apple\AppleSoftwareUpdate => C:\Program Files\Apple Software Update\SoftwareUpdate.exe [2011-06-01] (Apple Inc.) Task: C:\Windows\Tasks\Adobe Flash Player Updater.job => C:\Windows\system32\Macromed\Flash\FlashPlayerUpdateService.exe Task: C:\Windows\Tasks\AVG-Secure-Search-Update_JUNE2013_TB_rmv.job => C:\Windows\TEMP\{42A9BD99-D9AC-4121-BC86-DE629C13D16A}.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineCore.job => C:\Program Files\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\GoogleUpdateTaskMachineUA.job => C:\Program Files\Google\Update\GoogleUpdate.exe Task: C:\Windows\Tasks\ROC_JAN2013_TB_rmv.job => C:\Program Files\AVG Secure Search\PostInstall\ROC.exe ==================== Loaded Modules (whitelisted) ============= 2011-09-27 07:23 - 2011-09-27 07:23 - 00087912 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll 2011-09-27 07:22 - 2011-09-27 07:22 - 01242472 _____ () C:\Program Files\Common Files\Apple\Apple Application Support\libxml2.dll 2014-03-24 14:59 - 2014-03-24 14:59 - 00159768 _____ () C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\loggingserver.exe 2014-03-24 14:59 - 2014-03-24 14:59 - 00519704 _____ () C:\Program Files\Common Files\AVG Secure Search\vToolbarUpdater\18.0.5\log4cplusU.dll 2008-08-22 20:07 - 2008-08-22 20:07 - 00126976 _____ () C:\Program Files\TOSHIBA\SmartFaceV\SmartFaceVCtrl.dll 2008-08-22 20:07 - 2008-08-22 20:07 - 06701056 _____ () C:\Program Files\TOSHIBA\SmartFaceV\FaceHI.dll 2008-08-22 20:07 - 2008-08-22 20:07 - 00995328 _____ () C:\Program Files\TOSHIBA\SmartFaceV\FaceRec.dll 2008-10-08 10:24 - 2008-04-22 21:05 - 00159744 _____ () C:\Windows\system32\atitmmxx.dll 2008-02-04 13:29 - 2008-02-04 13:29 - 00688128 _____ () C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\atiacmxx.dll 2011-12-08 14:10 - 2014-03-24 14:59 - 02544664 _____ () C:\Program Files\AVG Secure Search\vprot.exe 2007-01-13 03:01 - 2007-01-13 03:01 - 00397312 ____R () C:\Program Files\Adobe\Reader 8.0\Reader\cryptocme2.dll 2007-01-13 03:01 - 2007-01-13 03:01 - 00475136 ____R () C:\Program Files\Adobe\Reader 8.0\Reader\ccme_base.dll 2014-03-15 23:51 - 2014-03-15 01:50 - 00051016 _____ () C:\Program Files\Google\Chrome\Application\33.0.1750.154\chrome_elf.dll 2014-03-15 23:51 - 2014-03-15 01:50 - 04061000 _____ () C:\Program Files\Google\Chrome\Application\33.0.1750.154\pdf.dll 2014-03-15 23:51 - 2014-03-15 01:50 - 00394568 _____ () C:\Program Files\Google\Chrome\Application\33.0.1750.154\ppGoogleNaClPluginChrome.dll 2014-03-15 23:51 - 2014-03-15 01:50 - 01647432 _____ () C:\Program Files\Google\Chrome\Application\33.0.1750.154\ffmpegsumo.dll 2014-01-19 02:48 - 2014-01-19 02:48 - 04591616 _____ () C:\Users\User\AppData\Local\Google\Chrome\User Data\SwiftShader\1.0.5.0\libglesv2.dll 2014-01-19 02:48 - 2014-01-19 02:48 - 00112128 _____ () C:\Users\User\AppData\Local\Google\Chrome\User Data\SwiftShader\1.0.5.0\libegl.dll 2014-04-09 02:40 - 2014-04-09 02:40 - 03972608 _____ () C:\Users\User\Documents\Unhelpful folders folder\Downloads\RogueKiller.exe ==================== Alternate Data Streams (whitelisted) ========= ==================== Safe Mode (whitelisted) =================== ==================== Disabled items from MSCONFIG ============== MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Audible Download Manager.lnk => C:\Windows\pss\Audible Download Manager.lnk.CommonStartup MSCONFIG\startupfolder: C:^ProgramData^Microsoft^Windows^Start Menu^Programs^Startup^Microsoft Office.lnk => C:\Windows\pss\Microsoft Office.lnk.CommonStartup MSCONFIG\startupfolder: C:^Users^User^AppData^Roaming^Microsoft^Windows^Start Menu^Programs^Startup^BBC iPlayer Desktop.lnk => C:\Windows\pss\BBC iPlayer Desktop.lnk.Startup MSCONFIG\startupreg: 00TCrdMain => %ProgramFiles%\TOSHIBA\FlashCards\TCrdMain.exe MSCONFIG\startupreg: Adobe ARM => "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe" MSCONFIG\startupreg: Adobe Reader Speed Launcher => "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe" MSCONFIG\startupreg: AVG_TRAY => C:\Program Files\AVG\AVG10\avgtray.exe MSCONFIG\startupreg: Camera Assistant Software => "C:\Program Files\Camera Assistant Software for Toshiba\traybar.exe" /start MSCONFIG\startupreg: cfFncEnabler.exe => cfFncEnabler.exe MSCONFIG\startupreg: ehTray.exe => C:\Windows\ehome\ehTray.exe MSCONFIG\startupreg: Google Desktop Search => "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup MSCONFIG\startupreg: jswtrayutil => "C:\Program Files\Jumpstart\jswtrayutil.exe" MSCONFIG\startupreg: NDSTray.exe => NDSTray.exe MSCONFIG\startupreg: NetFxUpdate_v1.1.4322 => "C:\Windows\Microsoft.NET\Framework\v1.1.4322\netfxupdate.exe" 1 v1.1.4322 GAC + NI NID MSCONFIG\startupreg: RtHDVCpl => RtHDVCpl.exe MSCONFIG\startupreg: Skype => "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized MSCONFIG\startupreg: Skytel => Skytel.exe MSCONFIG\startupreg: SmoothView => %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe MSCONFIG\startupreg: SoftAuto.exe => "C:\Program Files\Creative\Software Update 3\SoftAuto.exe" MSCONFIG\startupreg: StartCCC => "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSCONFIG\startupreg: SunJavaUpdateSched => "C:\Program Files\Common Files\Java\Java Update\jusched.exe" MSCONFIG\startupreg: swg => "C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" MSCONFIG\startupreg: SynTPEnh => C:\Program Files\Synaptics\SynTP\SynTPEnh.exe MSCONFIG\startupreg: TkBellExe => "c:\program files\real\realplayer\Update\realsched.exe" -osboot MSCONFIG\startupreg: topi => C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe -startup MSCONFIG\startupreg: TOSCDSPD => TOSCDSPD.EXE MSCONFIG\startupreg: Toshiba Registration => C:\Program Files\Toshiba\Registration\ToshibaRegistration.exe MSCONFIG\startupreg: Toshiba TEMPO => C:\Program Files\Toshiba TEMPRO\Toshiba.Tempo.UI.TrayApplication.exe MSCONFIG\startupreg: TPwrMain => %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE MSCONFIG\startupreg: Windows Defender => %ProgramFiles%\Windows Defender\MSASCui.exe -hide MSCONFIG\startupreg: WMPNSCFG => C:\Program Files\Windows Media Player\WMPNSCFG.exe ==================== Faulty Device Manager Devices ============= ==================== Event log errors: ========================= Application errors: ================== Error: (04/09/2014 00:23:11 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 1763 Error: (04/09/2014 00:23:11 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 1763 Error: (04/09/2014 00:23:11 AM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (04/08/2014 07:50:14 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 4618 Error: (04/08/2014 07:50:14 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 4618 Error: (04/08/2014 07:50:14 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (04/08/2014 07:50:13 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 3619 Error: (04/08/2014 07:50:13 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledEvent 3619 Error: (04/08/2014 07:50:13 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (04/08/2014 07:50:12 PM) (Source: Bonjour Service) (User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 2481 System errors: ============= Error: (04/07/2014 07:22:01 PM) (Source: Service Control Manager) (User: ) Description: Windows Search%%1053 Error: (04/07/2014 07:22:01 PM) (Source: Service Control Manager) (User: ) Description: 30000Windows Search Error: (04/07/2014 07:22:01 PM) (Source: DCOM) (User: ) Description: 1053WSearch{7D096C5F-AC08-4F1F-BEB7-5C22C517CE39} Error: (04/07/2014 07:15:22 PM) (Source: Service Control Manager) (User: ) Description: Computer Browser%%1060 Error: (04/07/2014 07:15:22 PM) (Source: Service Control Manager) (User: ) Description: HitmanPro 3.7 Crusader (Boot)%%3 Error: (04/07/2014 07:12:35 PM) (Source: Service Control Manager) (User: ) Description: ScRegSetValueExWFailureActions%%5 Error: (04/07/2014 02:30:22 AM) (Source: Service Control Manager) (User: ) Description: Computer Browser%%1060 Error: (04/07/2014 02:30:22 AM) (Source: Service Control Manager) (User: ) Description: HitmanPro 3.7 Crusader (Boot)%%3 Error: (04/07/2014 02:29:00 AM) (Source: EventLog) (User: ) Description: The previous system shutdown at 02:24:30 on 07/04/2014 was unexpected. Error: (04/06/2014 08:01:17 PM) (Source: Service Control Manager) (User: ) Description: Computer Browser%%1060 Microsoft Office Sessions: ========================= Error: (04/09/2014 00:23:11 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 1763 Error: (04/09/2014 00:23:11 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledEvent 1763 Error: (04/09/2014 00:23:11 AM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (04/08/2014 07:50:14 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 4618 Error: (04/08/2014 07:50:14 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledEvent 4618 Error: (04/08/2014 07:50:14 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (04/08/2014 07:50:13 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 3619 Error: (04/08/2014 07:50:13 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledEvent 3619 Error: (04/08/2014 07:50:13 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: Continuously busy for more than a second Error: (04/08/2014 07:50:12 PM) (Source: Bonjour Service)(User: ) Description: Task Scheduling Error: m->NextScheduledSPRetry 2481 CodeIntegrity Errors: =================================== Date: 2014-04-09 03:11:12.321 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-09 03:11:11.320 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-09 03:11:10.303 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-09 03:11:09.313 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\avgidshx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-09 03:11:08.157 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-09 03:11:07.226 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-09 03:11:06.224 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-09 03:11:05.218 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Windows\System32\drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-08 19:26:25.574 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\AVG\AVG2013\Drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system. Date: 2014-04-08 19:26:24.624 Description: Code Integrity is unable to verify the image integrity of the file \Device\HarddiskVolume2\Program Files\AVG\AVG2013\Drivers\avgidsdriverx.sys because the set of per-page image hashes could not be found on the system. ==================== Memory info =========================== Percentage of memory in use: 70% Total physical RAM: 2813.1 MB Available physical RAM: 825.53 MB Total Pagefile: 5852.72 MB Available Pagefile: 2670.17 MB Total Virtual: 2047.88 MB Available Virtual: 1901.63 MB ==================== Drives ================================ Drive c: (Vista) (Fixed) (Total:116.29 GB) (Free:21.14 GB) NTFS ==>[Drive with boot components (obtained from BCD)] Drive e: (Data) (Fixed) (Total:115.13 GB) (Free:83.05 GB) NTFS ==================== MBR & Partition Table ================== ======================================================== Disk: 0 (MBR Code: Windows 7 or Vista) (Size: 233 GB) (Disk ID: 1CFF666E) Partition 1: (Not Active) - (Size=1 GB) - (Type=27) Partition 2: (Active) - (Size=116 GB) - (Type=07 NTFS) Partition 3: (Not Active) - (Size=115 GB) - (Type=07 NTFS) ==================== End Of Log ============================ Any help would be hugely appreciated! Many thanks in advance!
  6. Hello! I'm concerned that my computer is infected because I am unable to open either Mallwarebytes or AVG as it is blocked by a message reading "This program is blocked by group policy. For more information, contact your system administrator." I can open the Chameleon page and have tested all the Chameleons, but to no avail. I have also tried to open them by goings through C:/ Programs etc., but opening them their only prompts the same message to come up. So, I'm not sure what to do to rid my computer of viruses, I'm currently trying to avoid turning it off for fear of this worsening the situation. What should I do? Any help would be hugely appreciated! Many thanks in advance!
  7. help! i cannot open antimalware program. or anivirus. group policy is preventng me from opening.
  8. We utilize AD and GP's for our end user desktops, MBAM thinks they are malicious keys. I figured the MSP version would be aware of this, however that's not the case. Is there a way around this issue? Registry Data Items Infected: HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System\NoDispScrSavPage (PUM.Hijack.DisplayProperties) -> Bad: (1) Good: (0) -> No action taken. [a25ba859314a9b9b5cfe62cc55aff50b] HKEY_CURRENT_USER\SOFTWARE\Policies\Microsoft\Internet Explorer\control panel\HomePage (PUM.Hijack.HomePageControl) -> Bad: (1) Good: (0) -> No action taken. [bb42a45d5526e5516738e64743c126da] HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Internet Explorer\control panel\ConnectionsTab (PUM.Hijack.ConnectionControl) -> Bad: (1) Good: (0) -> No action taken. [a558629f7dfe85b178d8d65844c01fe1] mbam-msp-log-2014-03-11 (08-42-10).txt
  9. Symptoms are as follows: (1) On some pages, Internet Explorer quickly refreshes to “This page can’t be displayed”, apparently because it cannot connect to https://fls.doubleclick.net, http://googleads.g.doubleclick.net, etc. (2) Neither McAfee or Malwarebytes is running or appear as tray icons (3) When I attempt to start either McAfee or Malwarebytes manually I get the message "This program is blocked by group policy. For more information, contact your system administrator." I search the archives and found a similar problem that was responded to by Maurice Naggar. http://forums.malwarebytes.org/index.php?showtopic=122559 Maurice suggested first running Rkill, which I did. I found what appear to be a number of issues. As Maurice said that the solution depended on the particular issues, I have not proceeded further. Please see Rkill report below. Any advice on how to solve would be appreciated. Thanks, Marc ********************************************************* RogueKiller V8.5.4 [Mar 18 2013] by Tigzy mail : tigzyRK<at>gmail<dot>com Feedback : http://www.geekstogo.com/forum/files/file/413-roguekiller/ Website : http://tigzy.geekstogo.com/roguekiller.php Blog : http://tigzyrk.blogspot.com/ Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version Started in : Normal mode User : Marc [Admin rights] Mode : Scan -- Date : 04/16/2013 09:55:43 | ARK || FAK || MBR | ¤¤¤ Bad processes : 0 ¤¤¤ ¤¤¤ Registry Entries : 16 ¤¤¤ [RUN][sUSP PATH] HKCU\[...]\Run : wneehh (regsvr32.exe /s "C:\ProgramData\wneehh.dat") [-] -> FOUND [RUN][sUSP PATH] HKUS\S-1-5-21-1614919336-1411973032-2412637700-1001[...]\Run : wneehh (regsvr32.exe /s "C:\ProgramData\wneehh.dat") [-] -> FOUND [TASK][sUSP PATH] Carbonite Upgrade Check : "C:\ProgramData\Carbonite\Carbonite Backup\CarboniteUpgrade.exe" /silent [x] -> FOUND [TASK][sUSP PATH] {5F6010C8-60E5-41f3-BF5B-C3AF5DBE12D4} : "C:\ProgramData\Carbonite\Carbonite Backup\CarboniteUpgrade.exe" /silent $(Arg0) [x] -> FOUND [HJPOL] HKLM\[...]\System : DisableTaskMgr (0) -> FOUND [HJPOL] HKLM\[...]\System : DisableRegistryTools (0) -> FOUND [HJ] HKLM\[...]\System : ConsentPromptBehaviorAdmin (0) -> FOUND [HJPOL] HKLM\[...]\Wow6432Node\System : DisableTaskMgr (0) -> FOUND [HJPOL] HKLM\[...]\Wow6432Node\System : DisableRegistryTools (0) -> FOUND [HJ] HKLM\[...]\Wow6432Node\System : ConsentPromptBehaviorAdmin (0) -> FOUND [HJ] HKLM\[...]\System : EnableLUA (0) -> FOUND [HJ] HKLM\[...]\Wow6432Node\System : EnableLUA (0) -> FOUND [HJ DESK] HKCU\[...]\ClassicStartMenu : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND [HJ DESK] HKCU\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> FOUND [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> FOUND ¤¤¤ Particular Files / Folders: ¤¤¤ ¤¤¤ Driver : [NOT LOADED] ¤¤¤ ¤¤¤ HOSTS File: ¤¤¤ --> C:\Windows\system32\drivers\etc\hosts 127.0.0.1 activate.adobe.com 127.0.0.1 practivate.adobe.com 127.0.0.1 ereg.adobe.com 127.0.0.1 activate.wip3.adobe.com 127.0.0.1 wip3.adobe.com 127.0.0.1 3dns-3.adobe.com 127.0.0.1 3dns-2.adobe.com 127.0.0.1 adobe-dns.adobe.com 127.0.0.1 adobe-dns-2.adobe.com 127.0.0.1 adobe-dns-3.adobe.com 127.0.0.1 ereg.wip3.adobe.com 127.0.0.1 activate-sea.adobe.com 127.0.0.1 wwis-dubc1-vip60.adobe.com 127.0.0.1 activate-sjc0.adobe.com 127.0.0.1 adobe.activate.com 127.0.0.1 adobeereg.com 127.0.0.1 www.adobeereg.com 127.0.0.1 wwis-dubc1-vip60.adobe.com 127.0.0.1 125.252.224.90 127.0.0.1 125.252.224.91 [...] ¤¤¤ MBR Check: ¤¤¤ +++++ PhysicalDrive0: SAMSUNG HD754JJ +++++ --- User --- [MBR] 86c015542609df5c3cbb0256b4c18bc7 [bSP] b70017239a24bcc9c4980ea39ca71343 : Windows Vista MBR Code Partition table: 0 - [XXXXXX] DELL-UTIL (0xde) [VISIBLE] Offset (sectors): 63 | Size: 39 Mo 1 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 81920 | Size: 9342 Mo 2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 19214336 | Size: 706021 Mo User = LL1 ... OK! User = LL2 ... OK! +++++ PhysicalDrive1: WDC WD1001FALS-00E8B0 +++++ --- User --- [MBR] 57230bd3f8163fb2e03144a25d6cecc0 [bSP] a634db8eae3eef68e3013819e30954c4 : Windows XP MBR Code Partition table: 0 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 63 | Size: 953867 Mo User = LL1 ... OK! User = LL2 ... OK! Finished : << RKreport[1]_S_04162013_02d0955.txt >> RKreport[1]_S_04162013_02d0955.txt
  10. I download a program call beyond repair from CNET 2 days ago and my system has not been the same since. I believe I have removed all the infections using Malwarebytes(in safe mode) Hijackthis, cccleaner,rkill,spybot, etc. I have googled and tried everything I could find but here is the current state of my machine. If I try and run MalwareBytes I get an error staying that "This Program is Blocked by Group Policy" I then check the event viewer and see this " Access to C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbam.exe has been restricted by your Administrator by location with policy rule {3036cfcf-7c01-4800-a2ca-e6a7873107d2} placed on path C:\Program Files (x86)\Malwarebytes' Anti-Malware. I have googled and looked and I cannot find anywhere on my system where I have a group policy. I know for a fact I did not add one. I also get the same error when I try and start the avira control panel. If I go rename the C:\Program Files (x86)\Malwarebytes' Anti-Malware to C:\Program Files (x86)\Malwarebytes' Anti-Malware1 and run the exe it runs fine and does not find or detect anything. It also works in safe mode. I also found online a command option to reset all your group policys back to default and I still get the error. I am not a member of a domain. Whatever virus or spyware that was on my system found I was running Malwarebytes and Avira and added a rule somehwere that I cannot remove. I have also tried the Avira rescue disk as well as loaded Avast and peformed a boot scan and found nothing. I am not sure what to try next any help will be greatly appericated. I attached my hijackthis log and screen shots. My user is the Administrator and I also get the same error if I login and use the Windows Default Admin Account. hijackthis.log
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