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  1. Thanks for posting this! Sounds like the same here: after the Windows 2004 update, on s capable desktop machine, frequent instances of various programs freezing, utterly unresponsive, to the extent that even trying to kill them in Task Manager had no visible effect. A reboot always fixed it, but it could take several minutes for Windows to wholly exit before it started to reboot again. When things freeze, it's like little else I've seen before: the CPUs, and disk, stay mostly idle. It's "like" they're stuck waiting to acquire a lock that's never released. Anyway, with no expectation
  2. My PC freezes about every second when I am playing games. The GPU temps and load seem normal and the CPU looks fine but the HDD keeps stopping. The weirdest part is that it stops freezing when I have task manager open. Any ideas? This started after a problem with a virus which I was able to mostly remove but I fear that it may be the cause of this problem.Here are the components:Rtx 2060 GigabyteRyzen 5 3600XMSI B450M Pro VDH Max1TB HDD800W Gold rated PSU16GB 2400 Mhz Apacer RamWindows 10Thanks
  3. Hello , I'm having issues with my PC for some reason when ever I try to play games with high setting and etc. my PC freezes causing me to restart it and loose all my progress. while looking around i discovered that whenever i try to open task manager my CPU is at 100% an app disappears then it slowly goes back down I've tried resetting my PC and using almost every anti malware software it is and even command prompt commands and still nothing detected.
  4. Hello, I made an account to share and report my experiences with the software as it has impacted my ability to use my computer. The events started occurring in March up until early/mid April (that's when i decided to close the program indefinitely.) At first i believed the issue was my video card because my computer froze after viewing a stream online or dropped frames (playing online only). The issue happened frequently once in a day of use. And it really bothered me. I started having my suspicions after questioning why the screen stuttered (low frames) while trying to play an onlin
  5. Hello, I have got an issue with an infection. I have run Malwarebytes multiple times, every time it prompts me to restart to finish the quarantining process, but every time I click on "restart", my computer freezes, forcing me to force shutdown [see attachment]. I am running Windows 10. This is my first time posting on the forum, so I do not know what other information you will need, but if you need anything else, please let me know. Thank you very much! freeze (1).mp4
  6. So recently I've been receiving huge rubber banding and lag spikes while playing games on my computer. i know that my PC is completely capable of running these games at 60 fps with no problem and my ping is perfectly fine so i know it cant be my WiFi a week after this problem i decided to factory reset my PC because I've been planning on doing so but the issue still persist. I've also noticed that when i open my task manager for a split second my CPU is running at 50+% then its hurries back down to its normal 5-10%. I've ran plenty of malware bytes scans even with the rootkits option on but it
  7. For the past few months I've noticed periodic freezes with my computer while online. The most noticeable were using Chrome and Twitch as the stream would lock up. This extended to all uses of the internet and even some of my games, though only online ones. These freezes wouldn't fully freeze my computer as things were still happening like my mouse moving and Windows itself still reacting to me. It seemed to be the programs themselves. During the last few ones I noticed Malwarebytes spiking in CPU usage on my Task Manager. I decided to do some testing by turning off the protections and turning
  8. *** Thanks everyone for your continued feedback on the issue. For those affected by the issue, please provide the following information: * When did the freeze first start occurring? Around 12/17/2018 * What were you doing on the computer immediately prior to the latest freeze? Excel Spreadsheet work * Did you notice anything significant occur around the time of the latest freeze (e.g. AV notification, application crash, etc)? No. Freezes NEVER occurred in Windows Safe mode with networking enabled Freezes NEVER occurred in Normal Windows mode with the Ethernet DISCONNECTED.
  9. Hi there! Throughout the past few months, I've had problems running my Win7 Professional 64-bit PC rig properly. The problem showed as intermittent freezing of the whole operating system every now and then, let's say once in an hour or so, for around 5-15 min at a time. Meaning; I can't click on anything from the task bar, the mouse cursor turns into the spinning circle (as in; waiting, waiting ...); everything that I click on or type is stored in some kind of a buffer that then gets "released" after the clog re-opens. I am running ESET Internet Security 2018 (the latest version; 12.
  10. My nephew shares a desktop Win 7 PC with 4 other family members. He plays an online game using Google thru Firefox and seems to have infected the computer. I visit every month or two to run scans, update programs and general maintenance. This time Malwarebytes free has detected 228 items and freezes at the 04:54 mark every time, even in Safe Mode. The screen shows: Currently Scanning: Heuristics Analysis Items Scanned: 496,262 Time Elapsed: 00:04:54 Threats Identified: 228 I paused the s
  11. Hello! I have the following problem: I am using MBAM Premium 3.5.1, and when i open a Website in Google Chrome it freezes and Crashes within Minutes! If i disable MBAM, everything works fine, without troubles!! Sorry for my Bad English, but I hope everyone knows what I mean I already have Downloaded the MBAM Clean 3 Tool, and reinstalled MBAM 3.5.1 After re install the Problem is back again Best Regards Xenon
  12. Following on the heels of older reports of MBAM causing 'freezes', my laptop started snoozing after downloading the latest release... Initially, though it's a trial version of the premium flavor, 'Malware Protection" is disabled and cannot be switched on. After several un-/reinstalls the behavior hasn't changed: a few moments into a scan 'sleep' mode is entered; wake-up lasts only long enough to flash the screen before reverting to 'sleep'. ....of interest is that the AVAST! service seems to unexpectedly get STOPped lately, but prior to downloading MBAM. The 'cur
  13. When scanning the service is terminated randomly, it always occurs with less than 2 minutes. I use Peemium version 3.4.5, installed on a new installation of Windows Server 2008 SP2 on an IBM System X3200 Erro: We're sorry, but the Malwarebytes service stopped working. The program will now restart. Addition.txt FRST.txt mb-check-results.zip
  14. Updated Malwarebytes Free to new version - and it went into free trial period for Malwarebytes Premium. Soon afterwards Firefox began to fail - it would freeze, and using task manager to kill it would remove all but one process that became unkillable without rebooting machine. That process would also prevent Firefox from restarting. Switched to Opera - same result Switched to Chrome - same result Switched to Internet Explorer - same result. Resolved problem by ending the Malwarebytes trial and reverting to the Malwarebytes free without Web Protection.
  15. Dear Malwarebytes, I have a windows 10 machine with the latest updates on it (latest was KB4088776 secruity update for windows). I need to use a piece of software for work which uses openGL and chrome for embedded. If malwarebytes is Quit, the program runs fine. if malwarebytes is running the whole system freezes up, including the task manager. I really enjoy having the real time protection feature of malwarebytes which gives me a lot of peace of mind. Please help me out here. I've downgraded to Malwarebytes 3.1.x to try work around. the issue only happened af
  16. My laptop used to work. The fan was damaged (just old I guess) so sometime it says there is a cooling error, or otherwise the fan just makes lots of noise... but its not hot! Just an indication that the computer is working hard on something because it doesn't make the fan sound when the computer is not doing anything. A few weeks ago the computer began to freeze randomly but FREQUENTLY. This was a sudden change. It often take 2-3 restarts to get past the logon screen. When it freezes it will be in one of the following ways... usually within a few minutes, but guaranteed within a f
  17. Is anyone else having this problem as of today??? At around 10:30 am Central time on January 27, 2018, my Dell laptop Precision 2800 with Windows 7 froze. It was obvious the hard drive was running at near full speed and using 98% of my 8GB memory. Trying to search for the cause was impossible as it was frozen on my desktop. When it was obvious that it wasn't going to change I had to do a hard shutdown by removing the battery. After starting the Malwarebytes icon in the tray was showing an old problem that hadn't shown up in a long time: The protection for the web browser was turned off an
  18. I'm using Malwarebytes but at times my computer freezes even though my mouse keeps working. i usually need to open the PC Manager to see and stop one or two programs to get it working again. Any idea what is causing the issue?
  19. When ever I try to Quarantine files it locks up, but I can still use the interface. FRST.txt Addition.txt Malwarebytes Report.txt
  20. Actually registered an account to make sure this thread stays alive. I'm having the same issue as well. Launching task manager causes a short (about a minute), but massive performance drop where even the movement of my mouse cursor is massively delayed. Another issue I've been having is the same performance drop but in Rocket League and seemingly random timings. Never had this issue before the most recent Windows 10 update and I have yet to find a solution. Hopefully someone will be able to discover a solution soon. It gets annoying pretty quickly.l
  21. So i guess this is kind of a two part post. So we just replaced our on prem endpoint clients with the cloud endpoint clients and that seemed to go fine using the mbam clean tool. The problem some of our users are seeing is their chrome and firefox will lock up for 20+ minutes and just be frozen. I have turned off Web Protection and Anti Exploit to see if that fixes it, i haven't heard an update on the issue yet but i was curious if anyone has ran into this issue before. Part two, We have two policies, one for our computers and the other for our virtual machines/VDI's that DO NOT us
  22. Hi! WD found a Win32/Gamarue infection. WD removes the it, but it reappears after a couple of reboots. Malwarebytes stuck at a random file and never completes. Here are my FRST logs. Thank you for your help! FRST.txt Addition.txt
  23. I have gone back to version 2 because version 3 doesn't play nice with Kaspersky Internet Security 2017. System hangs on start up. If I set MB3 to not start automatically I can get the system to boot and after Kaspersky gets up and running I can start MB3 and all *seems* to be working. I have noticed that when I am fiddling with MB3 settings it will occasionally hang the system like it does on startup. Some times you can wait it out if don't do anything for 10 or 15 minutes. I don't have any screen shots. the system just hangs. No crashes or BSODs just hanging. MS Windows 7 Home
  24. My windows 10 computer was suddenly extremely slow and kept freezing after a few minutes after starting up. I noticed that the disc in the taskmanager was at 100% all the time and that thousands of "Java Web Launcher" were running in the background, multiplying untill they hit 8000 and my pc froze. I ran the java uninstaller tool (java was scaring me) in save mode, since my computer was inoperable but the uninstaller failed. Also, I have already reverted back to the only restoration point I had from two days ago, but this didnt resolve the issue. If anyone can help me I would be
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