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Found 7 results

  1. I created a Coupons folder on my Windows 7 desktop, and when I ran adwcleaner_7.2.4.0.exe it identified the folder as PUP.Optional.Spigot.Generic and quarantined it. Making a new Coupons folder there leads to the same behavior. Creating a Coupons folder on the desktop of a different Windows 7 computer and on a different Windows 10 computer desktop gave the same behavior. I would attach the empty Coupons folder, but that does not seem to be an accepted type. I suggest you test it by creating a Coupons folder and running adwcleaner. Creating a Coupons folder elsewhere did not give a false positive. This would seem to be a false-alarm problem with significant consequences if a user's desktop Coupons folder contains valuable coupons, discount codes, etc. only to have them deleted by quarantine.
  2. memito

    Exclusions

    Hello, could someone help me with this one, just a question about folder exclusions, in my last experience with antivirus software normally if I excluded a folder it means that all files and folder below it will be automatically excluded from virus scanning. Does Malwarebytes do that or I need to add to the Exclusions List all individuals folders and files below a root folder? Thanks Bill
  3. How can I identify a folder to scan? I've mirrored a wordpress site that is infected with malware and would like to scan it
  4. Hello, Firstly I want to say for the most part I am satisfied with the service. With that being said I have recently encounter some things that have been gnawing away at my patience. 1) Exclusions: Folder Exclusions, and for the most part exclusions in general don't appear to work as intended - at the very least, how I intend it. Whilst it is most common when I use trainers from the likes of Cheat Happens, and other similar services, it has also happened for game patches and even website exclusions. I have to go in and add each individual file I want excluded in the folder, even though I set up the folder as an exclusion. Am I wrong to assume that is how the Folder Exclusion is meant to work? If anyone has a solution to this so that the things I place in that folder will be excluded, I would definitely appreciate it. 2) Offline issues: Recently we had a really bad windstorm, upwards of 131km/h. This of course caused issues with the power grid and, since I'm out in the country - my internet. With the tower that provides us internet being knocked over, we had to wait for them to rebuild the tower and realign their radios to once again provide us internet. So we had no internet for about 2-3 days. Over the course of those few days, Malwarebytes saw fit to remind me every 10-30ish minutes that I was in fact offline. It gave me an error saying it could not connect to the license server, and that my updates were not current. This alone probably wouldn't be an issue, but it demanded my attention. Minimizing full screen games, and popping up over every open window which interrupted my writing. When I finally got frustrated, I decided to just leave the error up and perhaps it wouldn't minimize my game (sometimes causing the game to crash). It worked, but it caused another issue: endless amounts of errors. I had to sit and hold enter for upwards of 2 minutes for all the errors to be dismissed. I'd close it down, and another would pop up, close it down and another would pop up, and so on and so forth. Our internet goes down often enough that I had noticed this to a smaller degree, but it was never for more than a few hours at most. So this was incredibly frustrating for me. I'm not sure why this is necessary, though I suspect anti-piracy has something to do with it. I don't know what you can do about it because piracy is a rampant thing with software, but I was frustrated enough that I felt like posting it here.
  5. I think MBAM just got me a false positive result.After a threat scan it found that the registry \HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run|Windows Update with data on C:\Users\wcwra\AppData\Local\Microsoft Windows|svchost.exe is a backdoor.bot,I went to the folder and it was empty,just a svchost.exe.config. backdoor.txt
  6. Upgraded to MalwareBytes 3.1.2.1733, and decided to remove the hundreds of file exclusions for Advanced system care and UCBrowser and to just put the parent folders of these two programs (in %programFiles%\iobit and %appdata%\iobit, etc). To my dismay, the exclude folder option is broken. It works if you exclude it after a scan but if you try to manually add a folder for exclusion, the Open File dialog box comes up instead of the Select Folder dialog. Without folder exclusions, I get a few hundred files and registry keys to exclude. This coupled with the broken scroll bar makes it very difficult to exclude some wanted programs. On all the MalwareBytes 3.1.2 tabs, the scrollbar does not work as it should. Clicking on the arrows on the top and bottom of the bar moves the screen 1 line at a time as expected but if you click anywhere else in the scroll bar It always moves to the cursor instead of a single page up/down as it should and as it does in previous versions. This makes it very difficult to scroll through to uncheck exclusions when you have hundreds or thousands of Mindspark, spigot, etc you want to leave checked and hundreds of Advanved System Care and UCBrowser that you want to exclude. You really should consider grouping all the like PUPs in expandable/collapsible trees with a parent level check boxes so that you can put in one check mark to select all Mindspark or one check to select all spigot, etc, a bit like SuperAntispyware does it.
  7. I had to jump over to Chrome in order to edit my post so that I could type this text. For some reason Microsoft Edge didn't recognize or load the entry field. Anyhow, I just heard about your product, JRT, and decided to try it out. Unfortunately as soon as I attempted to open it I got the error that you see below. I had also downloaded and was fully able to use AdwCleaner beforehand and really liked it. I am currently running Windows 10 Version 1607 (OS Build 14393.953) in case that helps you to pin anything down. Thank you so much for your time and assistance. Kevin
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