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  1. I'm facing a lot of issues with my desktop. Please help me out. I do not know how it happened. Searching through various forums and the Malwarebyes forum itself, I've concluded (not sure though) its a problem of this 'Hijack.' virus thing. Before that here are some of the problems I'm having now. BEFORE using "Last know Good Configuration" from the Advanced boot options. 1. The control panel is not working I'm able to open it. But the only thing that appears is a blank window (with none of the options in control panel); and the window gets stuck or unresponsive. May be due to a corrupt cpl file (after referring the net. but not sure on what that is) 2. Services like regedit, anti-virus softwares, etc. cannot be opened in normal mode I suspect it has to be a virus, that disables such services. But I did a scan using Avast in safe mode and didnt find any virus. 3. Lost Admin privileges, though I'm using the admin user account I tried to install the BitDefender antivirus initially after all these problems occurred. But the installation could not be completed as it pointed out that I did not have admin privileges. 4. Theme set to classic windows theme automatically. Unable to use Personalize option My windows 7 theme has been reset to a classic window theme, and I'm not able to alter it. AFTER using "Last know Good Configuration" from the Advanced boot options. My system gets stuck in "Normal Mode". I'm able to use "Safe Mode" only. 1. The control panel is not working Still not able to access it even in safe mode. 2. Services like regedit, anti-virus softwares, etc. cannot be opened in normal mode Unable to open. But works in safe mode. 3. Theme restored to aero style in normal mode The theme has been restored. But whats the point if the whole system hangs OK. Here's the log of the scan I did with Malwarebytes. SCAN result of my system drives (C & D; C is my primary drive): Malwarebytes Anti-Malware (Trial) 1.75.0.1300 www.malwarebytes.org Database version: v2013.07.04.04 Windows 7 x86 NTFS (Safe Mode/Networking)Internet Explorer 8.0.7600.16385Basil Benjamin :: BASILBENJAMIN [administrator] Protection: Disabled 7/5/2013 1:14:47 AMmbam-log-2013-07-05 (01-14-47).txt Scan type: Full scan (C:\|D:\|)Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 372823Time elapsed: 30 minute(s), 15 second(s) Memory Processes Detected: 0(No malicious items detected) Memory Modules Detected: 0(No malicious items detected) Registry Keys Detected: 0(No malicious items detected) Registry Values Detected: 3HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|system3 (Backdoor.Agent) -> Data: C:\Users\Public\Documents\Basil Benjamin.exe -> Quarantined and deleted successfully.HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|system5 (Backdoor.Agent) -> Data: C:\ProgramData\Basil Benjamin.exe -> Quarantined and deleted successfully.HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer|NofolderOptions (Hijack.FolderOptions) -> Data: 1 -> Quarantined and deleted successfully. Registry Data Items Detected: 6HKCU\SOFTWARE\Policies\Microsoft\Internet Explorer\control panel|HomePage (PUM.Hijack.HomePageControl) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.HKLM\SOFTWARE\Microsoft\Security Center|FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.HKLM\SOFTWARE\Microsoft\Security Center|UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.HKLM\SOFTWARE\Microsoft\Security Center|AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer\Control Panel|HomePage (PUM.Hijack.HomePageControl) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.HKLM\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore|DisableConfig (Windows.Tool.Disabled) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully. Folders Detected: 0(No malicious items detected) Files Detected: 10C:\Users\Public\Documents\Basil Benjamin.exe (Backdoor.Agent) -> Quarantined and deleted successfully.C:\ProgramData\Basil Benjamin.exe (Backdoor.Agent) -> Quarantined and deleted successfully.C:\ProgramData\Aju.exe (Backdoor.Agent) -> Quarantined and deleted successfully.C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Aju.exe (Backdoor.Agent) -> Quarantined and deleted successfully.C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Startup\Basil Benjamin.exe (Backdoor.Agent) -> Quarantined and deleted successfully.C:\Users\Aju\AppData\Roaming\Microsoft\Windows\Start Menu\Aju.exe (Backdoor.Agent) -> Quarantined and deleted successfully.C:\Users\Aju\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Aju.exe (Backdoor.Agent) -> Quarantined and deleted successfully.C:\Users\Basil Benjamin\AppData\Roaming\Microsoft\Windows\Start Menu\Basil Benjamin.exe (Backdoor.Agent) -> Quarantined and deleted successfully.C:\Users\Basil Benjamin\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\Basil Benjamin.exe (Backdoor.Agent) -> Quarantined and deleted successfully.C:\Users\Public\Documents\Aju.exe (Backdoor.Agent) -> Quarantined and deleted successfully. (end) SCAN result of my external drives (E): Malwarebytes Anti-Malware (Trial) 1.75.0.1300www.malwarebytes.org Database version: v2013.07.04.04 Windows 7 x86 NTFS (Safe Mode/Networking)Internet Explorer 8.0.7600.16385Aju :: BASILBENJAMIN [administrator] Protection: Disabled 7/4/2013 1:08:06 PMmbam-log-2013-07-04 (13-08-06).txt Scan type: Full scan (E:\|)Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 213328Time elapsed: 45 second(s) Memory Processes Detected: 0(No malicious items detected) Memory Modules Detected: 0(No malicious items detected) Registry Keys Detected: 0(No malicious items detected) Registry Values Detected: 1HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer|NofolderOptions (Hijack.FolderOptions) -> Data: 1 -> Quarantined and deleted successfully. Registry Data Items Detected: 6HKLM\SOFTWARE\Microsoft\Security Center|AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.HKCU\SOFTWARE\Policies\Microsoft\Internet Explorer\control panel|HomePage (PUM.Hijack.HomePageControl) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.HKLM\SOFTWARE\Microsoft\Security Center|FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.HKLM\SOFTWARE\Microsoft\Security Center|UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer\Control Panel|HomePage (PUM.Hijack.HomePageControl) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.HKLM\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore|DisableConfig (Windows.Tool.Disabled) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully. Folders Detected: 0(No malicious items detected) Files Detected: 0(No malicious items detected) (end) SCAN result of my external drives (G): Malwarebytes Anti-Malware (Trial) 1.75.0.1300www.malwarebytes.org Database version: v2013.07.04.04 Windows 7 x86 NTFS (Safe Mode/Networking)Internet Explorer 8.0.7600.16385Aju :: BASILBENJAMIN [administrator] Protection: Disabled 7/4/2013 1:48:28 PMmbam-log-2013-07-04 (13-48-28).txt Scan type: Full scan (G:\|)Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 233247Time elapsed: 7 minute(s), 7 second(s) Memory Processes Detected: 0(No malicious items detected) Memory Modules Detected: 0(No malicious items detected) Registry Keys Detected: 0(No malicious items detected) Registry Values Detected: 1HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer|NofolderOptions (Hijack.FolderOptions) -> Data: 1 -> Quarantined and deleted successfully. Registry Data Items Detected: 6HKCU\SOFTWARE\Policies\Microsoft\Internet Explorer\control panel|HomePage (PUM.Hijack.HomePageControl) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.HKLM\SOFTWARE\Microsoft\Security Center|FirewallDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.HKLM\SOFTWARE\Microsoft\Security Center|UpdatesDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.HKLM\SOFTWARE\Microsoft\Security Center|AntiVirusDisableNotify (PUM.Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.HKLM\SOFTWARE\Policies\Microsoft\Internet Explorer\Control Panel|HomePage (PUM.Hijack.HomePageControl) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully.HKLM\SOFTWARE\Policies\Microsoft\Windows NT\SystemRestore|DisableConfig (Windows.Tool.Disabled) -> Bad: (1) Good: (0) -> Quarantined and repaired successfully. Folders Detected: 0(No malicious items detected) Files Detected: 2G:\MUSIC PRODUCTION\VST n Plugins\Lennar Digital Sylenth1 v.2.02\LennarDigital.Sylenth1.VSTi.v2.202.Incl Keygen & Banks(2).rar (Trojan.Agent) -> No action taken.G:\MUSIC PRODUCTION\VST n Plugins\Lennar Digital Sylenth1 v.2.02\LennarDigital.Sylenth1.VSTi.v2.202.Incl.Keygen-AiR\keygen.exe (Trojan.Agent) -> No action taken. (end) SCAN result of my another external drive (E): Malwarebytes Anti-Malware (Trial) 1.75.0.1300www.malwarebytes.org Database version: v2013.07.04.04 Windows 7 x86 NTFS (Safe Mode/Networking)Internet Explorer 8.0.7600.16385Aju :: BASILBENJAMIN [administrator] Protection: Disabled 7/4/2013 1:14:11 PMmbam-log-2013-07-04 (13-14-11).txt Scan type: Full scan (E:\|)Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUMScan options disabled: P2PObjects scanned: 223676Time elapsed: 5 minute(s), 46 second(s) Memory Processes Detected: 0(No malicious items detected) Memory Modules Detected: 0(No malicious items detected) Registry Keys Detected: 0(No malicious items detected) Registry Values Detected: 0(No malicious items detected) Registry Data Items Detected: 0(No malicious items detected) Folders Detected: 0(No malicious items detected) Files Detected: 7E:\GAMES\Call of Duty Modern Warfare 2\d3drm.dll (Malware.Packer.Gen) -> No action taken.E:\SETUP FILES\ms office 2010\Microsoft Office 2010 Professional Plus x64 and x86 14.0.4743.1000 Full Activated\Activator office 2010.exe (PUP.RiskwareTool.CK) -> No action taken.E:\SETUP FILES\ms office 2010\Ms Office 2010 64& 32 Bit\32 Activator office 2010.exe (PUP.RiskwareTool.CK) -> No action taken.E:\SETUP FILES\sony vegas\crack vegas 9\sONY vEGAS 9Keygen.exe (Trojan.Agent.CK) -> No action taken.E:\System Volume Information\_restore{85A6F7F9-F1DF-4872-9268-55326B1F857E}\RP144\A0022951.exe (Riskware.Took.CK) -> Quarantined and deleted successfully.E:\eBooks\SELF HELP\COOKING AND HEALTH\OrganicSecrets.zip (Trojan.PWS.Agent) -> Quarantined and deleted successfully.E:\eBooks\SELF HELP\HOW TO\HOLIDAY PLANNING.zip (Trojan.PWS.Agent) -> Quarantined and deleted successfully. (end) Please guide me on how to fix it. Appreciate it.Thank You.
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