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Found 2 results

  1. I've read the posts on similar failures. My BSOD happened as I was running Defraggler overnight. I can find no malware or other cause. This is my first encounter with this particular BSOD, which was annotated: RECOVERY FILE DRIVER EXTENSION what failed: Farftc.sys Attached is my mb-check-results zip, plus the FRST and Addition files just for the sake of completeness. Any information you can provide on what went wrong and how I can prevent such failures in the future would be greatly appreciated. Thanks again for your product, which I have used for many years successfully. mb-check-results.zip FRST.txt Addition.txt
  2. I'm getting the BSOD with farflt.sys listed as the cause. I've seen that others have had the same problem, but the topics were fairly old so I thought it best to start a new one. The machine is an HP Compaq PC. I reinstalled Windows 7 Pro 32-bit yesterday and put all the software on top, including MB Premium. I had to install MB twice because it errored, but it went on okay second time and I was using the PC for a few hours without problems last night. As well as installing software like Office, and setting up Outlook, I've run Windows Update and installed all the updates it wanted, including SP1. This morning it started BSOD on boot, with farflt.sys given as the culprit. Windows runs okay in Safe Mode but not in normal mode. Following instructions given in other posts I ran mb-clean in Safe Mode, which seemed to work okay, rebooted into Normal Mode, which came up okay, then re-installed MB. It seemed to install okay but didn't even wait until I rebooted before it went BSOD. I've run FRST and MB-Check and attached the zip file, and also attached the minidump file from one of the BSOD's, so I'm hoping someone will be able to tell me what's wrong. I'm running AVG Free - does MB "fight" with AVG? The built-in Windows virus checker is running as well, so is there a problem there? I've also installed Trusteer Rapport, which my bank recommends, but it's created by IBM so should be safe. I don't want to have to turn off anti-ransomware in MB, as the main reason I bought MB was because I was the victim of a ransomware attack a few years ago, which fortunately didn't cause much damage as I saw what was happening very early and stopped it. If anyone can tell me what's happening and how to stop it I'd be grateful. mb-check-results.zip 090118-29406-01.dmp
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