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Found 4 results

  1. Originally posted in Malwarebytes Anti-Malware Help forum. I also have log set 1 attached! Sometimes you have to wonder how people can mess up their computers so badly... I decided to help a friend out with their laptop because they said it was having issues. Took it home, booted it up, realized right away I might be in over my head. Tons of really weird processes running in the background, all these programs installed that look suspicious, and networking is completely broken, neither wifi nor wired connection goes through- error comes up for Diagnostic Policy Service not running. I gave up on that and decided to just install CCleaner (I always use this to clean out unnecessary files and obvious unwanted programs before scanning), MBAM, and Avast from a flash drive, and deal with it later. Well Avast wouldn't install at all because Base Filtering Engine wasn't running and refused to run. I googled the issue and tried the following, to no avail: giving "Everyone" Full Access to BFE in regedit, downloading and running ServicesRepair, downloading a clean BFE, and downloading a clean MpsSvc. So I gave up on that for the moment. At first, MBAM wouldn't run so I had to use Chameleon, and I ran a Custom Scan to include rootkits and all drives. Found 36 infected files. Unfortunately, a log file was not saved (even though the option was checked, so I'm not sure what happened) so I can't post it All I can give you is a list of what was quarantined: hundreds of PUPs and Security.Hijack Trojan.FakeAlert.ASC Rogue.InternetSecurityEssentials Trojan.BHO Adware.OneStep Trojan.Agent Adware.GamePlayLab. Computer was still giving a lot of issues and Services were still messed up so I ran the same scan again, this time in Safe Mode (didn't think of it earlier). 96 infected files were found this time, and the log file didn't save again. Quarantined: Trojan.RotBrowse Trojan. RotBrow.A Hijack.Regedit and also hundreds of PUPs and Security.Hijack again Ran the scan one more time in Safe Mode and no infected files! It actually saved a log file this time, too. It probably won't help at all, since I seem to have removed all infections (knock on wood), but here is the log file from the 3rd/final scan: Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 8/30/2014Scan Time: 7:26:59 AMLogfile: mbam.txtAdministrator: YesVersion: 2.00.2.1012Malware Database: v2014.08.27.05Rootkit Database: v2014.08.21.01License: FreeMalware Protection: DisabledMalicious Website Protection: DisabledSelf-protection: DisabledOS: Windows 7 Service Pack 1CPU: x64File System: NTFSUser: (xxxxxxx)Scan Type: Custom ScanResult: CompletedObjects Scanned: 821084Time Elapsed: 12 hr, 42 min, 44 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: EnabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 0(No malicious items detected)Modules: 0(No malicious items detected)Registry Keys: 0(No malicious items detected)Registry Values: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Folders: 0(No malicious items detected)Files: 0(No malicious items detected)Physical Sectors: 0(No malicious items detected)(end)I'm not sure what to do now...I went back to regular boot and BFE/DPS are still broken. I tried to run the ServicesRepair again but it didn't help. Ran SFC /scannow and no integrity violations were found. I'd like to not wipe the computer clean and/or fresh install Windows 7, if possible (I don't have their repair disk, anyway). I've run out of ways to word my google searches to find the answer Hopefully you guys can help me here! Thanks! Addition.txt FRST.txt
  2. Sometimes you have to wonder how people can mess up their computers so badly... I decided to help a friend out with their laptop because they said it was having issues. Took it home, booted it up, realized right away I might be in over my head. Tons of really weird processes running in the background, all these programs installed that look suspicious, and networking is completely broken, neither wifi nor wired connection goes through- error comes up for Diagnostic Policy Service not running. I gave up on that and decided to just install CCleaner (I always use this to clean out unnecessary files and obvious unwanted programs before scanning), MBAM, and Avast from a flash drive, and deal with it later. Well Avast wouldn't install at all because Base Filtering Engine wasn't running and refused to run. I googled the issue and tried the following, to no avail: giving "Everyone" Full Access to BFE in regedit, downloading and running ServicesRepair, downloading a clean BFE, and downloading a clean MpsSvc. So I gave up on that for the moment. At first, MBAM wouldn't run so I had to use Chameleon, and I ran a Custom Scan to include rootkits and all drives. Found 36 infected files. Unfortunately, a log file was not saved (even though the option was checked, so I'm not sure what happened) so I can't post it All I can give you is a list of what was quarantined: hundreds of PUPs and Security.Hijack Trojan.FakeAlert.ASC Rogue.InternetSecurityEssentials Trojan.BHO Adware.OneStep Trojan.Agent Adware.GamePlayLab. Computer was still giving a lot of issues and Services were still messed up so I ran the same scan again, this time in Safe Mode (didn't think of it earlier). 96 infected files were found this time, and the log file didn't save again. Quarantined: Trojan.RotBrowse Trojan. RotBrow.A Hijack.Regedit and also hundreds of PUPs and Security.Hijack again Ran the scan one more time in Safe Mode and no infected files! It actually saved a log file this time, too. It probably won't help at all, since I seem to have removed all infections (knock on wood), but here is the log file from the 3rd/final scan: Malwarebytes Anti-Malwarewww.malwarebytes.orgScan Date: 8/30/2014Scan Time: 7:26:59 AMLogfile: mbam.txtAdministrator: YesVersion: 2.00.2.1012Malware Database: v2014.08.27.05Rootkit Database: v2014.08.21.01License: FreeMalware Protection: DisabledMalicious Website Protection: DisabledSelf-protection: DisabledOS: Windows 7 Service Pack 1CPU: x64File System: NTFSUser: (xxxxxxx)Scan Type: Custom ScanResult: CompletedObjects Scanned: 821084Time Elapsed: 12 hr, 42 min, 44 secMemory: EnabledStartup: EnabledFilesystem: EnabledArchives: EnabledRootkits: EnabledHeuristics: EnabledPUP: EnabledPUM: EnabledProcesses: 0(No malicious items detected)Modules: 0(No malicious items detected)Registry Keys: 0(No malicious items detected)Registry Values: 0(No malicious items detected)Registry Data: 0(No malicious items detected)Folders: 0(No malicious items detected)Files: 0(No malicious items detected)Physical Sectors: 0(No malicious items detected)(end)I'm not sure what to do now...I went back to regular boot and BFE/DPS are still broken. I tried to run the ServicesRepair again but it didn't help. Ran SFC /scannow and no integrity violations were found. I'd like to not wipe the computer clean and/or fresh install Windows 7, if possible (I don't have their repair disk, anyway). I've run out of ways to word my google searches to find the answer Hopefully you guys can help me here! Thanks!
  3. Well, my laptop has been running slow for awhile now, and while I figured it was a virus, Microsoft Security Essentials didn't seem to find anything. Finally, I just wiped everything clean, formatted the drives and re-installed my OS. About a week went by and the problem crept up again so needless to say I was pretty upset. A friend recommended Malwarebytes so I figured I'd try it before I went out and bought a new PC, just in case I could salvage this one (it still runs games pretty well). I ran the full scan and it turns out that I'm infected with a Trojan, specifically FakeAlert, which would account for the lack of performance from my computer. I looked into it a bit and it's apparently supposed to try and scam you with redirects and such but I've experienced no such thing, even before the hard-drive wipe and re-installation (I did not back up and restore my files by the way, Steam is wonderful about switching PCs). Anyway, after the scan I chose to restart the computer and delete the quarantined file. For safe measure, I figured I would scan the system again to make sure there wasn't anything else going on. Unfortunately, I have now performed the full scan four times and I end up with the same results every time, with the same exact infected file. I will post the most recent log below, hopefully it's correct. The main problem for me is the fact that this computer is acting up so terribly, it's impossible to run any slightly intensive program and even videos on Youtube are laggy. Any help would be very, very appreciated. Thanks, Matt Most recent log: Malwarebytes Anti-Malware 1.61.0.1400 www.malwarebytes.org Database version: v2012.05.17.06 Windows Vista Service Pack 2 x86 NTFS Internet Explorer 9.0.8112.16421 Games :: MATTHEWS-PC [limited] 5/18/2012 3:04:08 PM mbam-log-2012-05-18 (15-04-08).txt Scan type: Full scan Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM Scan options disabled: P2P Objects scanned: 304276 Time elapsed: 1 hour(s), 5 minute(s), 51 second(s) Memory Processes Detected: 0 (No malicious items detected) Memory Modules Detected: 0 (No malicious items detected) Registry Keys Detected: 0 (No malicious items detected) Registry Values Detected: 0 (No malicious items detected) Registry Data Items Detected: 0 (No malicious items detected) Folders Detected: 0 (No malicious items detected) Files Detected: 1 C:\Windows\winsxs\x86_microsoft-windows-d..ostic-user-resolver_31bf3856ad364e35_6.0.6000.16386_none_c2fe431a08c3eb33\DFDWiz.exe (Trojan.FakeAlert) -> Delete on reboot. (end)
  4. Got hit with Fakealert. I removed it with Malwarebytes. Log attached. Now I'm suffering the after-affects.... Blank start menu Black desktop Redirected (empty) home directory No shortcuts on taskbar etc. I need help with the steps to recover. Thanks Cal mbam-log-2012-03-01 (09-21-12).txt
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