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Found 17 results

  1. I have found several of my clients who all are using Malwarebytes Pro Version and have had there browser infected with a url called "accessblocked.azurewebsites.net" It admonishes them to NOT turn off the computer and lists itself as Microsoft Support with a phone number to contact. The fake support then requests a credit card to effect the repair. They don't understand why Malwarebytes did not block the website. The website continually reconnects itself so there is no opportunity to back out of the display other than exiting the browser via task manager with a delete of the browser task. I am
  2. I have just been setting up a new Win10 PC for my not very tech aware cousins with Edge/Bing as default search engine. I notice that the number one hit for "Malwarebytes Premium" is not your main site but "buy.malwarebytes.com" titled: Malwarebytes - Officical (sic) Site | Makes Antivirus Obsolete If it is your site then you might want to spell Official correctly and if it isn't you probably want to get Bing to delist them and take appropriate action against the perpetrators. I am not sure how they could have intercepted one of your subdomains so perhaps it really is genuine but
  3. I have a friend/client running Windows 8.1 and Internet Explorer (all current and updated) that he uses IE to access his Comcast email. We leaves IE running to monitor his emails but after sitting idle anywhere from 1 hour to several hours the fake virus warning with audio comes on (so this happens without any movement or clicking by the user). The IE tab changes from the current site to flash yellow and now says Microsoft Support (but obviously it is not). The only way at this point that IE can be closed is to use task manager. The user has a current trial version of the latest Malwarebyt
  4. Hello Guys, two weeks ago i'm asked the support to review this domain (see below) because it was banned by Malwarebytes. The support told me ok, and everything was fine with this domain. The site is clear. Yesterday i realized in the virustotal site the Malwarebyes still listed the site. So nothing changed... :/ Malwarebytes hpHosts is different platform? Can you help me? Thanks!
  5. For quite some time I had CPU usage issues that appeared to be coming from the WMI service. I figured out a workaround which was to shut down the service called "WMI" but this wasn't ideal as it would need to happen on each reboot. I have also discovered a service called NVU which claims to be NVIDIA driver updater but I suspect it is also fake. Today I figured out that WMI was a Bitcoin Miner virus and I was able to find the associated files. I could have removed them manually but I got Malwarebytes to scan and remove them for me. On reboot now, my CPU is back to norm
  6. I have a user running Win7 Pro 64. They are continually being directed in FireFox to a fake "your computer is infected site" I have run a full Avast scan - no items found A MalwareBytes scan - nothing found Windows Defender - nothing found FF has no add-ins or extensions completely deleted their FF profile Done a system restore back as far as possible I cant get a clear answer from the user if it will happen when FF is not running (I think it has to be open, but could be in the background). I myself have clicked on a totally clean link and been redirected to the "y
  7. With Windows 10 December update a New Windows 10 unlock screen has appeared before the normal one. How do I get rid of this? (MALWARE?)
  8. For thought having problems with Malwarebytes Anti-Rootkit check the version. I have come across fake Malwarebytes Anti-Rootkit version on website. EXP (mbar-1.09.4.1001.exe) The only true version is from this web site. Hope this help you as well the support team with tickets and emails. Screen Shot from Real and Fake.
  9. Hello there! I want to ask you: is it - a scam/rogue/fake antivirus?
  10. Probable scam - Firesafetoday.com? This thing pops up occasionally: Firesafetoday.com It has Microsoft logo but it looks and sounds like a scam to me. Does anyone know anything about it? I don’t see it in any lists I’ve found so far e.g.https://malwaretips.com/blogs/remove-tech-support-scam-popups/ https://blog.malwarebytes.org/threat-analysis/2014/11/psa-tech-support-scams-pop-ups-on-the-rise/
  11. Is it a fake antivirus? http://kuranin.jimdo.com/Please, help!!!
  12. Hello, Whenever I open any site, sometimes I see unknown images replacing the original image on the website. They are not ads, & can't be clicked. Just random images of people, cartoons etc. When I refresh the page, the fake images are gone. This problem was temporarily resolved when I installed Windows 10 (with Format my C:) & I installed malwarebytes and bitdefender. Malwarebytes detected and removed some infections. But when I removed malwarebytes temporarily due to an error, Fake images started appearing again on the websites. I am using Opera Browser with no Ad ons, exten
  13. I have used your software for several years. It has helped me with plenty of jobs. I thank you for that because I have never paid a penny which I am grateful for. Before you released the needless flashy interface that screams, "BUY MORE STUFF!" there was something of great concern to me that caused me to remove the software installed on my system. Last year I used your software to scan a newly installed Win Vista with both service packs installed offline from packages downloaded from Microsoft. Never connected to the internet. Once I did connect I installed FIrefox and then Malware By
  14. I'm getting sick of removing fake programs from people's computers. Is there a Malwarebytes program that will keep these rogue installations off of a computer? Thanks.
  15. I got this popup from the taskbar that said "New program version of Malwarebytes Anti-Malware is ready to install" or something along those lines. How do I know if its the true version, and I didn't catch some sort of Virus posing as it?
  16. Greetings, My MBAM flagged user32.dll as a threat but I didn't want to delete it since it seems like an integral system file Cheers, Frank Logs: DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: BrowserJavaVersion: 10.51.2 Run by Win at 2:10:13 on 2014-04-03 Microsoft Windows 7 Ultimate 6.1.7601.1.1252.44.1033.18.16268.11911 [GMT 1:00] . AV: Kaspersky Anti-Virus *Disabled/Updated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5} SP: Kaspersky Anti-Virus *Disabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF4
  17. Hi there, I'm attaching (copy-pasting) 2 logs generated by following instructions at this link: https://forums.malwarebytes.org/index.php?showtopic=9573 This link also says to post a new topic here. I need help! I have a pop-up window telling me I need to update various software components on my laptop (Adobe, Picasa, so far...). I think I got a virus when I downloaded a free media player. I have Bitdefender Total Security 2013 on Autorun and it obviously missed this. Malwarebytes seems to have found something but I don't know what to do next. The window is still popping up. Tha
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