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Found 6 results

  1. I have just been setting up a new Win10 PC for my not very tech aware cousins with Edge/Bing as default search engine. I notice that the number one hit for "Malwarebytes Premium" is not your main site but "buy.malwarebytes.com" titled: Malwarebytes - Officical (sic) Site | Makes Antivirus Obsolete If it is your site then you might want to spell Official correctly and if it isn't you probably want to get Bing to delist them and take appropriate action against the perpetrators. I am not sure how they could have intercepted one of your subdomains so perhaps it really is genuine but the blatant spelling mistake in the main title makes me very very suspicious. Both domains resolve to e4800.e.akamaiedge.net [2.22.5.22] so perhaps it really is a genuine site belonging to you with a massive typo in it. It strikes me that far too many naive users will click on the first hit they see with "Malwarebytes" in it especially if it is in position #1 and your genuine site is at slot #4 Regards, Martin Brown
  2. I have a friend/client running Windows 8.1 and Internet Explorer (all current and updated) that he uses IE to access his Comcast email. We leaves IE running to monitor his emails but after sitting idle anywhere from 1 hour to several hours the fake virus warning with audio comes on (so this happens without any movement or clicking by the user). The IE tab changes from the current site to flash yellow and now says Microsoft Support (but obviously it is not). The only way at this point that IE can be closed is to use task manager. The user has a current trial version of the latest Malwarebytes program and has scanned the system several times, the first scan 2 weeks ago produced a few PUP/issues and cleaned them but the warning messages came back. Subsequent scans did not find any issues. This is the first time that I have seen this issue where Malwarebytes did not permanently resolve the issue and where the warning message pops up even when IE is sitting idle. Any suggestion how to fix this would be appreciated! My latest attempt was to reset IE - waiting on result. Possibly uninstalling/re-installing IE and/or installing Chrome?
  3. Hello Guys, two weeks ago i'm asked the support to review this domain (see below) because it was banned by Malwarebytes. The support told me ok, and everything was fine with this domain. The site is clear. Yesterday i realized in the virustotal site the Malwarebyes still listed the site. So nothing changed... :/ Malwarebytes hpHosts is different platform? Can you help me? Thanks!
  4. For quite some time I had CPU usage issues that appeared to be coming from the WMI service. I figured out a workaround which was to shut down the service called "WMI" but this wasn't ideal as it would need to happen on each reboot. I have also discovered a service called NVU which claims to be NVIDIA driver updater but I suspect it is also fake. Today I figured out that WMI was a Bitcoin Miner virus and I was able to find the associated files. I could have removed them manually but I got Malwarebytes to scan and remove them for me. On reboot now, my CPU is back to normal and those questionable files are gone. However, the WMI and NVU "services" still appear in the list of local services. I can no longer start or stop them (just get an error) I'm just wondering how to remove the fake services.
  5. I have a user running Win7 Pro 64. They are continually being directed in FireFox to a fake "your computer is infected site" I have run a full Avast scan - no items found A MalwareBytes scan - nothing found Windows Defender - nothing found FF has no add-ins or extensions completely deleted their FF profile Done a system restore back as far as possible I cant get a clear answer from the user if it will happen when FF is not running (I think it has to be open, but could be in the background). I myself have clicked on a totally clean link and been redirected to the "your infected" page, but as I said I think FF just needs to be open, no link click necessary. All startup programs and services are legit The URL to the site is a very long string: h t t p : //code-ss57.stream/guest/01234567891011121314151617181920212223.... Any thoughts, or help would be appreciated
  6. With Windows 10 December update a New Windows 10 unlock screen has appeared before the normal one. How do I get rid of this? (MALWARE?)
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