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Found 2 results

  1. Hi Was looking at Malwarebytes for Mac for some home Macs, after experiencing McAfee's appalling customer service (having issues with McAfee detecting infection on an external drive, but not cleaning/quarantining) yet it seems that Malwarebytes cannot scan an external HD. Why not, what's the reasoning for that? I read an earlier forum where it was referred to as a 'feel good function'...seems like a basic, sensible function to me. Secondly, can anyone recommend a product that does scan and clean an attached external HD? Thanks.
  2. I have cleaned malware on my Mac with your product. Without being able to scan an external drive, what do I do about scanning my Time Machine backups for the same malware I just removed from my Mac? Nothing? Throw them away? This is a serious limitation. I can't be sure when the malware got onto my Mac, so I cannot reliably restore anything from that drive. That is not good. 😞 PS: I have used Malware Bytes on PCs for many years and was a past network and system administrator, so I know not to ignore the back-ups.
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