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  1. Hello, Ad blocking / pop-up blocking / cosmetic filtering is still a weak point of Malwarebytes Browser Guard. I wish to see it be good enough at those things one day to avoid having to use an ad blocker like uBlock Origin or Adguard or Ghostery et cetera alongside it. 1. Are there any plans on using a list of websites that commonly have annoying ads of various types that constantly try to get past ad blockers (like various adult websites, bootleg streaming video websites, et cetera) and ad blocking test websites to regularly test / train Malwarebytes Browser Guard against to improve its ad blocking & keep up with the advertisers? Some ad blocker test websites: Ad Blocker Test (d3ward.github.io) AdBlock Tester: test your AdBlock extensions (adblock-tester.com) Test your blocker (raymondhill.net) https://canyoublockit.com/ And various real world websites like I mentioned with constantly evolving annoying ads that are submitted to you that you can add to a special list to use for real world testing. 2. Any plans to integrate / use some open source superior ad blocking techniques, filter lists, code, APIs, whatever from uBlock Origin or Brave Browser(?) or Ghostery(?) or Adguard(?), et cetera; like how Avira had teamed up with Adguard for ad blocking in their extension I think (which now has better ad blocking than Malwarebytes Browser Guard)? Anyway, it would be great to see Malwarebytes Browser Guard improve to match or surpass those ad blockers. I am also curious to see what happens if you open up Malwarebytes Browser Guard's heuristic ad blocking for all websites instead of just YouTube, and train it against the previously mentioned websites & real world ad filled websites. Thank you, — John Jr
  2. Hello, Back in May of this year I reported a bug to Malwarebytes by email about the Malwarebytes For Chrome browser extension conflicting with the Video DownloadHelper extension for Chrome, and this bug was confirmed by Malwarebytes after I reported it by email months ago. Here is an edited version of my report from back then: This conflict is still there, I was asked to report it here when I emailed Malwarebytes again to see if this bug was on the list of bugs to be fixed. This problem is pretty annoying for me and has prevented me from using the Malwarebytes extension for long, I have to keep disabling it, and so I usually give up using it until the next version comes out hoping that it will be fixed. I like the Malwarebytes extension and I would like to be able to use it again full-time one day and recommend it to others if this problem is fixed one day. Thank you, -John Jr
  3. Hi, longtime user here i've had issues last few days, when dowloading files : on Chrome AND Edge, it took about 5 to 15 seconds for the File Explorer windows to appear I tried all the "regular" tips to fix it : clear all data, cache, coockies, reboot, reload, etc.. I found the solution : diseable your Malwarebytes Browser Guard extension (Version 2.3.15) Could you fix the problem appeared with this new version ? I do prefer surfing the web with the full protection given by Malwarebytes, but not at the price of slowing my PC Thanks in advance Regards Luc
  4. Hi everyone, I need support with Malwarebytes Browser Guard. The extension is automatically installing itself without my knowledge. SITUATION Few months ago, I have installed Malwarebytes Antivirus and in the installation window I could also select to install Malwarebytes Browser Guard and I did it. I uninstalled Malwarebytes Antivirus because I didn't need it anymore and, also, I have removed the extension on all my browsers. Unfortunately, when I open browsers, or I create a new browser profile a notification pops up. The notification says: A program it's trying to install the extension "Malwarebytes Browser Guard" with allow or remove it buttons. This situation is really annoying me, is there some way to delete this Malwarebytes program? I have already deleted Malwarebytes folders [in Programs and Programs (x86)] but it doesn't change anything. So, it means that the program that install Malwarebytes' extension is located in another place on my PC. I attached some photos to show what I see on my browsers when I open them. Information summary: BROWSERS: Google Chrome and Microsoft Edge (updated at last public version) HOW IT HAPPENS: Installation with Malwarebytes Antivirus, as an addictional feature. WHEN IT HAPPENS: Opening of new browser window or creating new browser profile. WHAT I HAVE ALREADY DONE: Folders Programs and Programs [x86] are deleted. Extension in my browser was manually removed (but a program is still adding it). Browser cookies are removed. Malwarebytes Antivirus is unistalled. IMPORTANT NOTES: Photos’ content is in Italian, but the content is explained here above. Malwarebytes Browser Guard was NOT installed through "Chrome Web Store", instead was installed by Malwarebytes Antivirus. Thanks in advance for your support, Bye
  5. Hello. Malwarebyte detects the Video Downloader professional extension as malware. Is it a malware or false positive? Attached report and file. Greetings and thanks. Analisis.txt ffext_basicvideoext@startpage24.rar
  6. I've been having a problem with a PUP related to Google Chrome that doesn't go away. Frequently I would run Malwarebytes and scan my computer, along with AdwCleaner, and the same PUP keeps showing up no matter how many times I deleted it. I've tried clearing sync data for chrome and uninstalling chrome, and the pup still shows up. I've tried formatting my computer but the PUP showed up again after I redownloaded chrome. I don't know if it showed up when I synced my data again, but regardless this is worrying. The PUP hasn't affected performance, and as far as I know, done anything, but I'm still worried about it. Below I've attached my most recent log from AdwCleaner. Thanks AdwCleaner[C00].txt
  7. Hello, first time posting so please excuse any formatting mistakes. So somehow I got segurazo today, managed to remove most of it thanks to jumping into paranoia mode as soon as i saw something. Managed to remove facemoods and conduit as well which had been bothering me for a long time. All these thanks to adwcleaner 8 and Malwarebytes. Now there is this persistent chrome extension showing up in adwcleaner classified as a PUP.Optional.Legacy but i can't find it anywhere and when i quarantine it, it shows up again every time i launch chrome. Attached is my latest AdwCleaner scan log. It seems to be a chromium derivative but i can't seem to find any traces of chromium left-overs from today's blunder. Thanks in advance for any help. My job is on the line. AdwCleaner[S08].txt
  8. Namita

    False Positive

    Appears Browser Guard (in this instance on Firefox) is having a False Positive on website: aaroh.info VirusTotal shows all clean: https://www.virustotal.com/gui/url/3b61664e837b385c5666601251c6d30bbb7b2b25ab274579db40df16a7d75f0d/detection As said here (https://forums.malwarebytes.com/topic/253405-extension-blocking-tld/?do=findComment&comment=1343777) : It's totally unacceptable and everyone would agree to this users statement (https://forums.malwarebytes.com/topic/252629-why-is-my-website-blocked/?do=findComment&comment=1339923): Fix this policy or it will create serious trouble for you guys soon.
  9. Hi, All my computer files have been infected and the .heard extension has been added to all files. Please help to resolve the problem. Thank you
  10. An option to report a website for analysis (because it is suspicious). I asume MBAM also has automated analysis, so it is an extra option to collect URL's of malware sites. You could add some predifined options Suspicios because a) other security solutions warn for it (probably malware) b) mimics another website (probably phisining) c) behaves weird or suspiciously (probably hacked) d) other comment: ________________________________
  11. Hey! I was playing overwatch, and when i stopped playing it i desided to go browse the internet. I use the latest version of Chrome, with Adblock Plus, Avira Browser Safety, Poper Blocker and with MalwerBytes Extensio BETA. And i saw that chrome was open (i closed it before playint OW) and i saw 25+ tabs open that was from my browser history (the links was drive-by-download links) and all of it was blocked by MalwareBytes. I did NOT open them, and the links was not suspicious. One of them was Skype download file... here are some photoes I think it was done by MalwareBytes extension. (the blocked links started to dissapeare from my history, strange huh?) Any help why did this happened?
  12. Hello, my google searches are being redirected to Bing, it is not simply my default search engine being switched. I have malware busted before and this one is very well hidden. Threat Scan: Those are not the problem, regardless they have been removed. FRST.txt Addition.txt Plz send halp.
  13. I installed the Malwarebytes Firefox Extension (beta) but every time i open this link rebrand.ly/advancedir which leads to my website's link https://usefulsoftwaresritesh.blogspot.in/2018/02/hey-friends-today-i-am-writing-about-my.html?zx=ee0185d9b1870d66, Malwarebytes blocks it telling that it is a phishing website. Very bad experience. You can download the screenshot from https://transfer.pcloud.com/download.html?code=5ZFFam7Zlx0spK89OqfZEeaLZMU0SDCihREHg3UVTbyQeYJBlhjCy.
  14. Hello, is this extension of Malwarebytes for Firefox true? https://addons.mozilla.org/en-US/firefox/addon/malwarebytes/ I did not see any announcements here in the forum, so I found it strange
  15. I'm having trouble getting rid of some virus that's redirecting all of my google searches to extension.citypage.today and then to a similar bing search. I've tested this with both Google Chrome and Microsoft Edge so I believe it isn't browser specific. Regardless I've tried everything I can think of and nothing has gotten rid of it. While I've also tried a couple of other antiviruses, none of them (including Malwarebytes premium free trial) have helped. I downloaded and ran the FRST scan like asked and attached the files. I also attached my most recent Malwarebytes threat scan. It does say it detects several PUPs but I'm 99.9% sure those aren't related to the extension.citypage.today problem since they didn't show up until after (I think i downloaded some antivirus that wasn't 100% trustworthy in my frantic scramble to try to get rid of this virus- not the best decision, and malwarebytes is having trouble getting rid of that too, but I'll deal with it later as it isn't an immediate problem) threatscan.txt Addition.txt FRST.txt
  16. In attempt to resolve the "Cannot "Allow" MalwareBytes system extension with 10.13 (High Sierra)" issue I disconnected my TeamViewer session and had the client click on Allow. Then took another remote session. The Security setting was allowed and the installer completed successfully. Then I restarted. The iMac no longer starts up. Apple Logo, progress bar slowly moves toward 100% but never completes. I tried having her boot into Safe Mode but that didn't work either. Even if it is Apple's fault. The computer was not having problems prior to installing Malwarebytes for Mac. This is terrible behavior for Malwarebytes and makes me look bad. I mean I'm a Malwarebytes partner and I recommended installing this application. Now I cannot charge for the hours of support. This client is also a friend and she is 265 miles from my office. So I either have to walk this 80 years-of-age woman through booting the iMac into Recovery mode and restoring her computer from her Time Machine backup, or I have to drive up there to fix this. This is the last time I install Malwarebytes remotely. I am hoping someone has seen this and has a simple fix, fingers crossed!
  17. During installation the following message appears "Checking for Authorization of the Malwarebytes Extension" I then get a screen telling me Installation Failed. I have modified Gatekeeper to allow software from "Anywhere" and have temporarily turned off SIP...all to no avail. Thoughts.....?? BTW: forgot to mention, I am running MacOS High Sierra 10.13.1 Beta (17B25c)
  18. Sometimes when I type something into my search bar, it will say: search with Yahoo and not google. MY default browser is google and always has been. In chrome settings, I have no malicious or suspicious extensions, but when I go to IObit uninstaller, it says I have an extension called hTab. "A great way to search the web, with Yahoo provided search on your new tab. If I force an uninstall through IOBit uninstaller, it successfully uninstalls, but the second I open up chrome it says that hTab has been installed through a program on my computer and I can either add it to chrome or remove it. If I remove it, it still shows up in IObit uninstaller and I can repeat the process. I believe I got this virus from an annoying malware that appeared on my computer a couple of times saying that there was an update for windows and that I needed to install a browser search extension. Could not exit out of this popup and if I went to any other computer program it would just keep popping up. Yes before you ask, I HAVE tried running Malwarebytes and it finds nothing. I have the link for the extension and all of the reviews (including mine) claim it to be malware. Please help me remove this annoying extension from chrome. I also don't know if IObit Uninstaller is a trusted program, it has worked perfectly for everything I have needed it to do, and if it weren't for it, I would not have known this extension existed
  19. I was trying to create a Jaxx bitcoin wallet using the Jaxx Chrome extension and Malwarebytes blocked its access to btc.blockr.io Everything I have read leads me to believe this is a false positive. Malwarebytes www.malwarebytes.com -Log Details- Protection Event Date: 6/8/17 Protection Event Time: 11:41 AM Logfile: Administrator: Yes -Software Information- Version: Components Version: 1.0.103 Update Package Version: 1.0.2111 License: Premium -System Information- OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: System -Blocked Website Details- Malicious Website: 1 , , Blocked, [-1], [-1],0.0.0 -Website Data- Domain: btc.blockr.io IP Address: Port: [63085] Type: Outbound File: C:\Program Files (x86)\Google\Chrome\Application\chrome.exe (end)
  20. I had recently installed the chrome extension "Extensity" and had found it very very useful. The link for it -> https://chrome.google.com/webstore/detail/extensity/jjmflmamggggndanpgfnpelongoepncg Its an extension to toggle other chrome extensions on or off with a press of a button. I just loved it. But doing a scan with adwcleaner, flagged it as a threat & hence i deleted it. But the other reviews state that the extension is not a malware & is safe. Could it be a false positive? Ive posted the log file here.. Can someone please please guide me on this. I so loved the extension.. :'( PLEASE i need help on this.. # AdwCleaner v6.030 - Logfile created 03/11/2016 at 09:25:16 # Updated on 19/10/2016 by Malwarebytes # Database : 2016-11-02.1 [Local] # Operating System : Windows 7 Professional Service Pack 1 (X64) # Username : Rebecca - REBECCA-PC # Running from : C:\Users\Rebecca\Downloads\Programs & setup files\adwcleaner_6.030.exe # Mode: Scan # Support : https://www.malwarebytes.com/support ***** [ Services ] ***** No malicious services found. ***** [ Folders ] ***** Folder Found: C:\Users\Rebecca\AppData\Local\Google\Chrome\User Data\Default\Extensions\jjmflmamggggndanpgfnpelongoepncg ***** [ Files ] ***** No malicious files found. ***** [ DLL ] ***** No malicious DLLs found. ***** [ WMI ] ***** No malicious keys found. ***** [ Shortcuts ] ***** No infected shortcut found. ***** [ Scheduled Tasks ] ***** No malicious task found. ***** [ Registry ] ***** No malicious registry entries found. ***** [ Web browsers ] ***** No malicious Firefox based browser items found. Chrome pref Found: [C:\Users\Rebecca\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences ] - jjmflmamggggndanpgfnpelongoepncg Chrome pref Found: [C:\Users\Rebecca\AppData\Local\Google\Chrome\User Data\Profile 2\Web data] - aol.com Chrome pref Found: [C:\Users\Rebecca\AppData\Local\Google\Chrome\User Data\Profile 2\Web data] - ask.com ************************* C:\AdwCleaner\AdwCleaner[C0].txt - [1451 Bytes] - [28/10/2016 08:03:49] C:\AdwCleaner\AdwCleaner[C2].txt - [1474 Bytes] - [28/10/2016 21:00:17] C:\AdwCleaner\AdwCleaner[S0].txt - [1492 Bytes] - [28/10/2016 07:52:16] C:\AdwCleaner\AdwCleaner[S2].txt - [1573 Bytes] - [28/10/2016 20:40:43] C:\AdwCleaner\AdwCleaner[S3].txt - [1558 Bytes] - [30/10/2016 06:38:15] C:\AdwCleaner\AdwCleaner[S4].txt - [1558 Bytes] - [30/10/2016 07:19:07] C:\AdwCleaner\AdwCleaner[S5].txt - [2031 Bytes] - [03/11/2016 08:17:56] C:\AdwCleaner\AdwCleaner[S6].txt - [1951 Bytes] - [03/11/2016 09:25:16] ########## EOF - C:\AdwCleaner\AdwCleaner[S6].txt - [2024 Bytes] ##########
  21. Hello everybody, (sorry if this is the wrong forum for the topic) I have problems with an extension called helper2 on firefox and google chrome. I have purchased Malwarebytes anti-malware few months ago and it was working fine until last couple weeks, when this seemingly unkillable extension is hijacking my browsers. At first Malwarebytes seem to catch a backdoor agent and put it in quarantine. After that, about an hour later, firefox crashes and closes. When I reopen it, most of the websites (including Malwarebytes website) have hyperlinks and pop-ups. No matter where I click, on the pages, I get redirected to another website with random ads. I scan with malwarebytes, having advanced heuristic scan ticked, rootkits as well and scan within archives. I have PUP and PUM detections to treat as malware. Malware protection and Malicious website protection are also enabled. But even though Malwarebytes detects those stuff and notifies me that it put those in quarantine, the whole thing is going through and messes up my browsers anyway. My routine is to download the latest AdwCleaner, run it, scan the system and clean it. After the essential restart, everything is gone and running fine, until next day when everything comes back. I don’t use anything illegal as far as I know. I don’t use torrents and I don’t visit the usual suspects of websites, known for having malware stuff. I’m trying to avoid clean reinstallation of Windows 10, because I will have backup with loads of files and programs which I’ll bring back. I don’t know how deep this firefox@helper2 has rooted in my system. My backup files might bring it back. I don’t know what to do anymore. Is there a way to get rid of this thing? Thanks in advance. P.S. I noticed that on Chrome, the extension is visible and can be removed when it appears, with just a click. However, on Firefox it doesn’t appear anywhere. Also, sometimes the whole thing resets my homepage another search engine called protectedio.
  22. I have found a "hidden" extension, that is not in the usual Chrome extension list called SuperAdRomove. I believe it interferes with certain websites giving me the "Aw Snap!" Chrome warning that something was wrong with a webpage. I know it is this SuperAdRomove because when I disable it in the Chrome task manager, I can load the webpages (usually wikia web pages) just fine. when I close Chrome and reopen it, SuperAdRomove is back in the Extensions list and the webpages show the "Aw Snap!" warning again. I think I have the ID path for the Extension here: SuperAdRomove chrome-extension://bpimjanmknifnoiajikmhmhmlihdccbd/background.html I have a bad feeling about extensions I don't remember installing and can't permanently get rid of. I have run Malwarebyte's and it does not hit this program. I'm trying Microsoft's Malicious Software Removal Tool at the moment and will post if it has any results. Can someone please help me remove this thing from my computer? Thanks
  23. Not quite sure where to post this... MB has detected 305 non-malware items that belong to Google Chrome and more specifically, to one of the 20 odd extensions installed. Have quarantined these non-malware items but how can i determine which extension is the culprit? See per attachment. BTW, my apologies for not responding to my first post here! Thought settings were made to advise me via email. Should be good this time! non-malware items detected 305.txt
  24. No matter what I do, they will not go away! I got it about 3 days ago, but I don't know how. I deleted the program files already, which I hope doesn't mess with this process. If I remove it from my extensions, it will go away until I close the browser. It only does it to Google Chrome. Malwarebytes doesn't detect it even when I go into safe mode. Please help me, this is starting to get on my nerves. Screenshot of the Extensions: http://gyazo.com/9ab3bbc3318aac2083fc86e35a1aa860 Screenshot of What It Does: http://gyazo.com/05ce3b5d6a1ae16c7070d4b8c08bb647
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