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All: I have been asked by a member of the DisplayLink support team, a tech solutions provider for (among things) USB-dock based graphics display, hot desking and other peripheral support, to share information with Malwarebytes, its users and, specifically, the Malwarebytes support team, regarding issues/conflicts that I experienced between the latest Malwarebytes for Windows software and the latest DisplayLink for Windows drivers and software; as well as to share the solution/steps that I came up with and discovered to solve my issue. I note that I am currently (i) a Malwarebytes premium subscriber (running Malwarebytes for Windows 220.127.116.11), and (ii) a DisplayLink software user (specifically, "DisplayLink USB Graphics Software for Windows 9.3 M0 drivers") with a USB 3.0 "Plugable UD-3900 Dual Display Universal Docking Station". The specific request from DisplayLink appears in its forums (in a response to my own "How To"-type posting) here (and/or at the top of page 2): https://displaylink.org/forum/showthread.php?t=64896&goto=newpost; and, as evidenced by the posting itself, a member of DisplayLink's tech support team (named Alban) would like to work together with Malwarebytes' team on fixing the below-described issue. The material substance of both my issue and the posting that I left in the DisplayLink forums is cut and paste hereinbelow (here’s the original link, with my post at the bottom of “page 1”: https://displaylink.org/forum/showthread.php?t=64896) ADDITION TO THE ABOVE: (18) Reinstall Malwarebytes. As an added measure, and whether or not this is superfluous or necessary is totally up to you: leave the "enable self-protection module early start" option (in advanced security settings) unchecked, as enabling this setting specifically "...changes the order of services and drivers associated with your computer's startup" (see the MB for Windows User Guide here: https://support.malwarebytes.com/docs/DOC-3564), and you want (or, at least I want) the DisplayLink "dlcdcncm" ethernet adapter driver for the USB dock loaded early on in the PC's startup process so that the internet (using ethernet, not WiFi) works right away at the Windows login screen (and during your boot process).
Hello, For the last few weeks I have noticed that there is a great deal of activity going on through Internet Explorer even though I have it turned off. I have also had a few other issues and wanted to make sure that my computer was safe. Issues: (1) When I run CClearner, 10s to 100s of MB of data is cleaned from Internet Explorer 11; cookies, download history, sites visited, etc. (2) I tried, also, to delete and re-install my Mozilla- when I use that browser, the pages that load look 'fake', and often the copyright dates at the bottom are from 2012/13- several pops-ups also happen to casino sites, insurance sites, etc. When I delete Mozilla from my computer, it also wipes my ethernet drivers, disallowing me access to the internet. I did a system restore and am now able to access the internet. But, even though Mozilla is still listed in my Windows programs, the browser will not launch. (3) Over the last week, whenever I log on to my computer, (start-up, restart, or wake-up from sleeping), several times I have had to enter my password three times. (4) When I do put my computer to sleep, it wakes up by itself usually after 2-3 hours. I ran MBAM and nothing came up. Attached are my Farbar reports. Thank you in advance for any help.