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Found 9 results

  1. we currently have Endpoint Security installed on our server. Our sales renewal person is telling us we should switch to the cloud version. My main question is what is the main difference and what is involved in migrating the endpoints over? He made it sound really simple by saying its just clicking one button on an endpoint. But do we have to uninstall all malware bytes endpoint security programs on each computer first stuch as removing malwarebytes protection, ransomware protection and anti exploit?
  2. MWB- Endpoint Cloud- Reporting After suffering through a couple weeks of empty scheduled reports last month we started getting them again in March, but two days ago I started receiving blank reports again, so checked the cloud console and find no data in any detection reports at all- not on dashboard, not in on-demand reports. The Excel add-in(API) also reports no results. Since we were averaging 2-3 machines reporting daily on blocked websites on endpoints, I find it hard to believe that we are suddenly not encountering any risk at all! Reporting MUST be reliable folks! What's going on??
  3. Hi guys, i´m a new user of the Cloud-Solution of Malwarebytes. In the policy section, there are settings, to show the user a context menu, but i only see a scan option. I´m trying (with admin rights) to disable Malwarebytes for a view minutes. Reason: i´m trying to install a software for our production-machines... Unfortunately i can´t stop the Malwarebytes-Services. I tried to create a new group with a new policy (disabled everything) and switched the Server into this group without any results. Maybe one of you can help me out with a solution Thanks in advance Swen :)
  4. Starting a trial of cloud managed endpoint protection. Will this work on a 2008R2 terminal server? I read it will have issues with outlook and other apps?
  5. Hi guys, I already know the answer for this question, but I would like to ask and perhaps request this as a feature if possible please, sooner rather then later. Is there any way to invite users to a specific group - And only that group and group below them. I've seen this feature on BitDefender, Sophos endpoint protection, and make a lot of sense especially if you manage multiple companies as MSP, and you want to give access to another user only to the selected Group of devices. Is that on the roadmap at all? Thanks for your help!
  6. Hello, just a quick question: Can I set different excludes per policy or per group? Background: I have 1 terminal-like computer setup with Windows 10 shell launcher to launch a custom application and nothing else. Malwarebytes reverts the registry settings of that custom shell. So I set an exclude for that key. As I understand it, excludes are set for the whole environment, which is not the best way imo. Have I missed the setting or is it not possible to have different excludes based on policy or group? If it is no implemented, is it at least planed and on the road map?
  7. With this new update issue over the weekend I have a machine that won't boot. Can only get into safe mode where the uninstall program or fixer executable don't work. How do I manually uninstall Endpoint Protection or uninstall from safe mode?? Don't want to reload the whole machine just because of some issue with MWB.
  8. The "fix" for the memory issue has not resolved the issue with customers using Malwarebytes Endpoint Protection (Cloud SAAS Service). I have done the process; stopped services, rebooted, etc. with no effect. I have tried to push protection updates through a task through the control panel, also with no effect. The Malwarebytes service still starts and spiked CPU and continues to Gobble memory until the system becomes unstable. I have been unable to reach anyone in business support and do not see any posts in reference to this product or how to remediate the issue for business users. Just looking to get some clarity on how to resolve this on the 900 endpoints and servers that we have that are affected. Thanks.
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