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Found 20 results

  1. Hello, I'm working on my parent's computer. Thought I could do a couple of scans to help them. Laptop was running slow, had .dll error popups all the time, computer/printer both had trouble with going offline, found privacy settings all messed up. I'm infected - What do I do now? By AdvancedSetup, January 9, 2009 in Windows Malware Removal Help & Support So, I just read the post (above) which states to not use file cleaners with .dll issues. Hope I haven't made this too complicated. Here is what I've done today: Ran CC Cleaner, Avast anti-virus, Malwarebytes, A
  2. I have been using Cute FTP for years, and now out of nowhere I am getting the following error message when I try to launch the program... System error - RichEdit initialization failed. Please make sure that the latest RichEdit libraries are present. Google searches are no help. No two sites suggest the same solution, and there seems to be no simple straight forward solution. Any ideas or help would be greatly appreciated. I am running Windows 10 Professional. My computer is a laptop purchased about six months ago. This is the first time I have tried it since about August, I
  3. Hello, malwarebytes users i have one problem with virus I hope someone can help me. The problem is the following "I have other viruses too, but they are not a problem" The problem is the virus I got a few days ago I'm not a malware analyst or anything like that but I managed to connect these viruses svghost.exe, mserver.exe and usp20.dll this files make other files and changes in registry i delete it but they back after i restart my pc, including registry I scanned them with malwarebytes some detect as viruses and remove but after restart, they come back again I see they use 100% CP
  4. Even after finish cleaning with MalwareBytes (user ver.) SppExtComObjHook.dll still restart at windows startup Is SppExtComObjHook.dll dangerous ? How to remove it completely ?
  5. I've been struggling with malware that keeps coming back to my Windows install. This Windows install is not clean because I haven't had the need to use it since I use Debian as my main OS This is the second time I do a Windows restore since everytime I try to clean dlls the system breaks down I've used malwarebytes, spybot search and destroy and I get a clean analysis so I tried to use boot up recovery disks, sfc /scannow and lastly "Unhack me" where I could see the suspicious files but manually since the programs above trust all "Trusted installer " signed files and proces
  6. I've been using MBAM Premium 3.0.6 on Windows 10. Today I downloaded and installed ARW beta 8 from the Malwarebytes site . The version showed as ARW appeared in my ProgramFiles folder but when I tried to start it, I got the message "Unable to start - unable to connect to Service". I also found that my MBAM Premium would not open after installing ARW. I tried to uninstall ARW, and that seemed to work, but MBAM still won't start. I get the error that three dll's are missing. Thos dll's are - IPHLPAPI.dll - MPR.dll - and NETAPI32.dll - all with the recommendation that I should "reins
  7. Hi people, thanks for the help. Well, everthing was fine just a few days ago, when some programs ( four until now) stop working. The first one was Razer Synapse (doesnt open), after Battle.net ( blizzard one, it opens but doesnt connect with internet), overwatch ( doesnt connect with internet) and geforce experience ( doesnt open). I already try to scan with windows 10 antivirus, eset online, malwarebyte 3.0 and the sfc /scannow ( it stops in 80% with "the operation cannot be executed"). I try to fix some HD (?) errors running the repair in disk :C, it found an error in disk C, repairs,
  8. Hi I have a issue. Malware bytes does not work together with Sophos AV. I followed the tutorial on your forum how to make them work together but it does not Work. I still cannot browse in any browser after i installed MWB and sophos together on one system. https://support.malwarebytes.com/customer/en/portal/articles/2477531-configuring-exclusions-with-sophos-antivirus-and-malwarebytes-anti-malware?b_id=6438 I am Using Windows 10 So i deinstalled MWB. But after deinstalling i have two files sitting in my programs folder which can NOT be deleted as i do not have rights to those.
  9. I had a problem earlier, I couldn't click on anything so I tried to fix it and it was fixed! But now I have a bad image error constantly popping up and I really need assistance !!!
  10. Hi recently I installed a copy of cdrwin from my friend, and part of the instructions for installing was replacing EmRegSys.Dll with a edited version provided, so I found the DLL and replaced it later I saw another text file which said the program came from a cracked source which really annoyed me, because I don't know if the emregsys.dll I replace the system copy with could of been a virus, I did some googling and found that EMRegSys.dll is a virus and only SpyHunter can take care of it, unfortunately after some more researching I found SpyHunter to be a really abusive software. So I scanned
  11. Please help! After running MBAM on a Win7 32-bit workstation suspected of having malware, I'm now getting the following attached dialog box before almost every program I run for the first time. Clicking OK runs the app and it appears to be just fine, but I've scoured the internet and can't get rid of this no matter what I try. For those that can't see the attachment, the titlebar is: [program name] - Bad Image c:\ProgramData\{D9E629DC-CB1C-4A97-9900-81922B4EFFD4}\umpo.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original
  12. Hi I am having a problem with a run dll box that keeps popping up specifically it says C:\user default ~1.Def\AppData\local\arcade~1\aghelp.dll I red a post in this forum: https://forums.malwarebytes.org/index.php?/topic/163922-geniusbox-removed-and-run-dll-keeps- popping-up-help-please/ but the solution sounds like it is system specific and the topic is closed. I tried to search the site to find more post but was unsuccessful. Can you point me in the right direction to get help. I have run mal ware bytes.I use Lavasoft Adware Anti virus I am running windows 7 service pack 1. If th
  13. Sorry I also had trouble pasting logs. Thanks in advance Matt FRST.txt Addition.txt
  14. Greetings, My MBAM flagged user32.dll as a threat but I didn't want to delete it since it seems like an integral system file Cheers, Frank Logs: DDS (Ver_2012-11-20.01) - NTFS_AMD64 Internet Explorer: BrowserJavaVersion: 10.51.2 Run by Win at 2:10:13 on 2014-04-03 Microsoft Windows 7 Ultimate 6.1.7601.1.1252.44.1033.18.16268.11911 [GMT 1:00] . AV: Kaspersky Anti-Virus *Disabled/Updated* {C3113FBF-4BCB-4461-D78D-6EDFEC9593E5} SP: Kaspersky Anti-Virus *Disabled/Updated* {7870DE5B-6DF1-4BEF-ED3D-55AD9712D958} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF4
  15. Hello Guys. Im currently trying to install malwarebytes in a Windows Server 2012 Core (my own server). But when i have installed it, and open mbam.exe it says that its missing a MSVBVM60.DLL... this is not normally a problem to add this to the installation folder, but is there an easy way to install mbam on a Windows Server Core? (image attached)
  16. Just got a Quarentine notification about C:\Program Files (x86)\Extensis\Suitcase Fusion 4\Interop.SHDocVw.dll saying that it was a Trojan.Agent logs.zip
  17. Hello. Recently, whenever I log into my account on my computer, I receive a system error saying "Could not load C:\Users\Jonah\AppData\Local\ATI\APPS\dhzixr.dll" I researched this, and figured out that dhzixr.dll is a malicious file, and most likely Malwarebytes went ahead and deleted it during the scan. However, the malware that I seem to have been infected with must have added the dll to my registry right after Malwarebytes got to it. In my ATI folder, I do not have an APPS folder. I was almost thinking of creating a new folder, and creating an empty file called dhzixr.dll to stop the warnin
  18. Hello, Recently my MB detected a trojan, named "FlashlK.dll". I do not want to permenantly remove a file if I am unsure of whether or not it is a false positive - I read on another topic that this same issue had been investigated and was a false positive, but it has supposedly been fixed in an update. My MB is up to date, so I am unsure what to do next. Can anyone help? Thanks, -Rmac
  19. I was told to come here and post, this is the original message: Hello all, I have recently gotten the following errors and I don't know how. I have done a malwarebytes scan and it found 1 i think 7 trojans. I deleted them. I run a dell inspiron 17R laptop windows 64bit, Internet Explorer 9. The following error comes up when i boot my computer and I get 2 little boxes that state the following: compntui64.dll c:\users\MYNAME\appdata\local\temp\iscskeys.dll I have seen online that there are scan systems to fix these but I tried to download a fixcleaner.com and it wont download for me, also it cle
  20. Hello all, I have recently gotten the following errors and I don't know how. I have done a malwarebytes scan and it found 1 i think 7 trojans. I deleted them. I run a dell inspiron 17R laptop windows 64bit, Internet Explorer 9. The following error comes up when i boot my computer and I get 2 little boxes that state the following: compntui64.dll c:\users\MYNAME\appdata\local\temp\iscskeys.dll I have seen online that there are scan systems to fix these but I tried to download a fixcleaner.com and it wont download for me, also it clears my history and shuts down my comp with a blue screen and res
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