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Found 3 results

  1. Hello All, My MB program was removed/uninstall/disappear itself. (move failed or error code 183) I was helped by a support agent from Malwarebytes and suggested below instructions. I hope this will help other to resolve the issue at earliest without waiting for late response due to high support demands. As there was an update and some users faced the issue on it. To install updates program needs to uninstall existing version and then after reboot, it install the latest one. But due to some technical issue, it was not happening thus the program was disappearing. This is
  2. Hi, I am unable to scan external and all internal drives, as they have disappeared from the dialogue for the Custom Scan. I see only C:, an SSD (D:), and the CD-Rom drive (E:). Why would they have disappeared and how do I get them back to scan them? Also, recently I was unable to start Malware bytes from the system tray, and had to use the start menu. Double clicking on the tray icon did nothing. It now seems to be working in that respect again, however.
  3. The last few times I have started up Malwarebytes, my desktop icons, start menu and wallpaper disappear. Malwarebytes still runs fine and all desktop appears again once the program is done scanning. I am currently running Windows 7 and have never had an issue with this in the past. Am I doing something wrong and is there any way to fix this? Any help would be much appreciated!
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