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  1. (Preface: I am not, in any way, shape, or form, 'computer literate'. Do keep this in mind, for I might say some things that don't make much sense. My sincere apologies in advance!) Hello all, I've been having some severe issues these last two weeks, and I've decided to attempt seeking some help. For some time, I've run Malwarebytes and have been trying to get rid of a threat it calls "PUP.Optional.Spigot". Whenever I quarantined it, I thought it would go away, but it would just come right back. It says it has spotted the PUP on a variety of random programs and paths. I don't know what these do, but they are worrisome to me and I want to get rid of them. In addition, there's also a secondary problem, but I don't know if it's appropriate for me to seek help here on this forum on this matter (but, if someone's willing to lend me a hand on it, then I'd be most appreciative). As of late, this being within the window of a few days, I've been trying to get on my browser to surf the web (primarily Firefox). However, it kept saying something of being "unable to connect to the proxy server". I thought this weird, so I turned off proxy servers and then it worked fine. However, the proxy server setting then suddenly turned back on moments later. I tried running the proxy server window as an Admin, and it still did nothing. I then decided to use Chrome, and it worked for a while. But, now, it also causes issues from time to time. Moreover, my internet has slowed down noticeably, and I cannot install or update games on Steam (the error on Steam reads: "content servers unreachable"). I looked up this issue regarding Steam, and they also pointed to deactiviting my proxy settings. Again, same result: I deactivated the proxy server setting, it turned back on, no downloads. What's most worrisome above all this is that in perfect unison in this last month (starting in late October), my internet data usage has spiked tremendously. I have Comcast, and their data usage gauge reads that I've gone from an average 170 - 190 Gigabytes of data usage to roughly 250 to 300 Gigabytes (300 being my cap). This is unforseen, for my practices have not changed since we got Comcast as our internet provider. I've turned off our wireless and chaged the passwords, to see if someone was using up our data. As you can see, I have a variety of issues, and some might not pertain to this forum. I apologize for that, but I am desperate in seeking help over this issue. It's affecting me and my family on a monetary level at this point, and I can no longer truly enjoy using my computer for both school (univerisity student) and pleasure (gaming, web surfing, etc.). If I have been to vague, then please ask whatever you must in order to help clarify the issue. Beyond that, I appreciate any and all assistance. I may be mistaken, but some of these issues may be interconnected, so I thought it best to mention them all. Malwarescan.txt Detailedlog.txt
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