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Found 22 results

  1. My Desktop suddenly lags for some reason I don't know. Other programs are not affected, just when I'm at the desktop screen, photoshop is also affected for some reason but its the only program I know as to date that is affected. Addition.txt FRST.txt Malwarebytes Scan Report.txt
  2. one blind spot I see is that when I tried to scan a mobile device from my computer today is Malwarebytes didn't detect it, this would be useful in cases where the phone is damaged by malware
  3. I'm not very computer savvy, so these are probably stupid questions. I work with a Windows 10 PC at a small business which is part of a network. The files I work with are all saved on a "shared drive" on the server computer". Sometimes I save files to my Desktop or download files to my Downloads folder on the C:\ Drive, before saving an updated copy to the "shared drive" at the end of the week. When I right-click and view properties for C:\ and view the "Sharing" tab, it says this drive is "Not Shared". Questions: 1) Does "Not Shared" mean that C:\ is not
  4. Has anyone got an idea what this is? Popping up in the bottom right corner of the desktop on several machines cannot seem to find what is causing it
  5. I ran Adwcleaner. There were 41 issues. I accepted the recommendation for cleaning and rebooted. Windows mounts and I log on with my password, but the desktop does not appear. I ran task manager to get CMD. I can see my folders are still there and so are the WINDOWS directory, but the desktop does not appear. The mouse icon is the only thing that displays. I searched the forum, and found something similar for a WIN 8 OS but I have WIN 7 professional. It may take me a bit to turnaround responses.
  6. Hello, buddies. That's my very first post on this forum, and I'm here to ask for help after trying a bunch of other stuff. I got caugth by a Ransomware recently, and I decided to use the system recovery (my computer is a Dell so it has a factory reset). But after doing so, my computer is showing a file called "desktop.ini" in a lot of folders. Also, if I delete it, it always comes back. I guess it infected my recovery partition as well. Sometimes, the recovery partition shows up on the explorer when I access the Windows Explorer. What can I do about it?
  7. I just upgrade my Malware software and now I am locked out of my computer. The screen is black, the start button is inoperative, some of the toolbar is displayed but none of it works correctly Right click on the dialog bubble in the lower right and a dialog opens, but click to open the Action Center and nothing happens The initial error message was c:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. Clicking around and I discovered, " The server process could not be started because the configured identity is incorrect check the username and password." but I'm the
  8. I was hacked in August 2016, got help from another forum and thought it cleaned desktop. When we thought my data was clean, AND Windows 10 Pro, I did 3 backups, formatted hard drive, and did clean Windows install. My backup drive failed, so I've spent the last 2 months trying to recover my data. That was ALL my important data. Recently I noticed my new USB wifi adapter showed Network Type: Access Point, and I said NO during setup to use it as access point. Don't know if that's why, but I ran First.exe today and found 2 of the same files that were in the First.txt and Addition.txt i
  9. Hello, About a week ago and after the Windows 10 update (I already had Windows 10 previously) my desktop was very slow, and only whatever had to do with the programs and the Windows. Using the Internet was fine. It took half an hour for my desktop to completely start up/shut down each time. A couple of time it did shut down faster, but only these one/two times. After about 1 to 2 minutes at the starting up process, the screen went completely black for about 30 seconds or so and only after that black screen disappeared, only then I was able to run anything in my PC (application or to work
  10. Hello, I run Windows 7 on my computer, Kaspersky Internet Security and Malwarebytes Pro. Everything updated, at least that's what I think. Every now and then I keep receiving blocked attacks notification from my Malwarebytes, like inbound on Port 26388 and some random IP address. I think there are other ports not just that one. What is strange is that in the past 2 weeks, it happened 2 times that my Desktop icons rearranged in such a way as if my desktop resolution would be smaller by 30%, like icons from right side went somewhere in the middle~ All my scans did show as clean, but I
  11. I updated my MbAM Premium to the 2.2.1.1043 version and chose to have a desktop shortcut. Now I want to exclude the shortcut, but it is impossible! A pop-up says that I need administrator rights in order to exclude it. I am the administrator!!! Please orient me on how can I exclude the shortcut? My O.S. is Windows 10 Home. Thank you.
  12. With the most recent update I also had Malwarebytes add a Desktop shortcut (I don't remember if that option was selected by default or I selected it). Today I tried deleting the shortcut but I get this error (oddly, the location it references is to Malwarebytes itself, not the Desktop shortcut; also it should be noted that I am on an Administrator account): Things I've tried (without success): - Putting in Recycle Bin. - Shift+Del permanent deletion. - Running cmd as an Administrator and attempting to delete through there. 1) The shortcut isn't even listed when you use 'dir'; 2) I tried
  13. Hello A while back, I downloaded an update for Quicktime and it downloaded with no issues. I'd say about two to three hours later, my entire desktop disappeared. I'm able to still use my computer but in order to get to what I need to get to, I have to Ctrl+Alt+Delete to locate programs using Task Manager. The programs show as minimized windows on the very bottom of the screen. I'm unable to access features such as the Control Panel. Is it possible I downloaded a virus? How do I get my desktop back again? Any help would be appreciated.
  14. I noticed one day that a lot of shortcuts were missing from my desktop and start menu, and that I couldn't get Malwarebytes Anti-Malware program to run; I even tried the 'Chameleon' executables. I have also noticed that there is a new program that runs on startup called ExpoThemes Manager. I followed the instructions in this post, and have attached my log files to this post: FRST.txt Addition.txt Shortcut.txt
  15. The last few times I have started up Malwarebytes, my desktop icons, start menu and wallpaper disappear. Malwarebytes still runs fine and all desktop appears again once the program is done scanning. I am currently running Windows 7 and have never had an issue with this in the past. Am I doing something wrong and is there any way to fix this? Any help would be much appreciated!
  16. Hello. Last Night I began experiencing several blocked outbound connections to publicintelligence.net. Later (Roughly 10 minutes) Malwarebytes alterted me that it had features disabled, and settings changed. Among the changes were the removal of rootkit detection, self-defense, and malicious website protection. Now my C drive seems to be filled up with a lot more than it used to be, and whenever I restart my computer there are two icons added consistently to my desktop. Which seem to be shortcuts to my user profile, and "This PC," which I find odd. Mid day I experienced odd mouse behavior, a
  17. Desktop Compaq Presario CQ5300F, Windows 7 A client fell for the phone call, with the strong Indian accent, supposedly from Microsoft, and released control of her computer to the hackers. She does not have the recovery disks. When Windows starts, an old-fashion window - looks like XP, if not 98 or 95 - pops up asking for a password. Using Ubuntu, I was able to back up the important files, The recovery partition is present, I do not know in what shape. The client is willing to reset the computer to factory settings. When I press F11 after powering the computer, instead of bringing the Rec
  18. Whenever I plan to start a full scan on my laptop I always perform an update. Now today I did my usual routine and during the full scan as I was on chrome the Malwarebytes scan popped up in front of my chrome window. This didn't happen a couple of days ago when I did a full scan either and I couldn't switch the focus to Chrome again, it just stayed in the front of the desktop. I stopped the scan and restarted it and once again the same thing happened, so I don't know if the update messed up the focus or if it's a virus.. I checked to see if I'm able to access my task manager( which I'm abl
  19. Hoping someone with similar experience/more knwledge might be able help me. My desktop items disappeared when I started my laptop, my internet wouldn't load and I had to force shutdown - the computer would not shut down as it said task scheduler was still running. I have run Malware bytes virus detector (fast and full scan) but it turned up nothing. I also have followed instructions found in other forums about making sure the desktop items box is checked and reloading the explorer.exe file through Windows task manager. When I tried to do the latter my computer froze and I had to force shutdown
  20. I have an unusual issue--the blue Malware icon is appearing superimposed on many (not all) of my other desktop icons in Windows 7. It doesn't seem to be interfering with the operation of the programs, but what's going on and how do I get rid of it? I ran Malware and Norton and no issues were found.
  21. Hello. The issue I'm experiencing happened a few days ago suddenly and I'm not sure if it's an infection, malware, or random voodoo curses. Jokes aside the system is acting as if I'm logged in as another profile even though mine is the only available profile to speak of. Symptoms are as follows: Majority of desktop icons gone, all files and folders on the desktop are gone. All "My" folders (Documents/Music/Etc) are empty All cookies, bookmarks, stored passwords gone All user-specific information gone I've used the following programs in an attempt to rectify this situation: Unhide Recuva (none
  22. Hi all, a friends computer died saying NTLDR is missing. She wants me to save desktop items and mail (thunderbird) Strangely, these items are not showing up under "documents and settings"
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