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Found 23 results

  1. When I am on my desktop, the Malwarebytes log keeps showing in the bottom right corner, it's not a huge problem, but it can be a bit distracting sometimes, and I can't seem to find a way to remove it.
  2. My Desktop suddenly lags for some reason I don't know. Other programs are not affected, just when I'm at the desktop screen, photoshop is also affected for some reason but its the only program I know as to date that is affected. Addition.txt FRST.txt Malwarebytes Scan Report.txt
  3. one blind spot I see is that when I tried to scan a mobile device from my computer today is Malwarebytes didn't detect it, this would be useful in cases where the phone is damaged by malware
  4. I'm not very computer savvy, so these are probably stupid questions. I work with a Windows 10 PC at a small business which is part of a network. The files I work with are all saved on a "shared drive" on the server computer". Sometimes I save files to my Desktop or download files to my Downloads folder on the C:\ Drive, before saving an updated copy to the "shared drive" at the end of the week. When I right-click and view properties for C:\ and view the "Sharing" tab, it says this drive is "Not Shared". Questions: 1) Does "Not Shared" mean that C:\ is not a part of the company's network and can't be accessed /viewed from the other computers? 2) If it's not shared, does that mean that all the work I've been saving to C:\ hasn't been getting backed-up? 3) Sometimes during my break, I create and work on documents (I write a lot) that aren't company related. Before my break ends, I copy the file to a USB flash drive and delete the original from the C:\ drive. Sometimes I also access files on the USB flash drive, and save changes I make to them. Since all the work is happening on C:\ and the USB flash drive, will it show up on any network event logs / file audits? It was nothing illegal and I've done this a few times now without any incident, but I want to avoid any trouble this might cause. 4) If I download a PDF file off the internet and it gets saved to the "Downloads" folder on C:\, will it get automatically backed up to the company "shared drive", or would I have to manually make a copy to the "shared drive" to make sure that it gets backed up too? Thanks, T-Ruth
  5. Has anyone got an idea what this is? Popping up in the bottom right corner of the desktop on several machines cannot seem to find what is causing it
  6. I ran Adwcleaner. There were 41 issues. I accepted the recommendation for cleaning and rebooted. Windows mounts and I log on with my password, but the desktop does not appear. I ran task manager to get CMD. I can see my folders are still there and so are the WINDOWS directory, but the desktop does not appear. The mouse icon is the only thing that displays. I searched the forum, and found something similar for a WIN 8 OS but I have WIN 7 professional. It may take me a bit to turnaround responses.
  7. Hello, buddies. That's my very first post on this forum, and I'm here to ask for help after trying a bunch of other stuff. I got caugth by a Ransomware recently, and I decided to use the system recovery (my computer is a Dell so it has a factory reset). But after doing so, my computer is showing a file called "desktop.ini" in a lot of folders. Also, if I delete it, it always comes back. I guess it infected my recovery partition as well. Sometimes, the recovery partition shows up on the explorer when I access the Windows Explorer. What can I do about it?
  8. I just upgrade my Malware software and now I am locked out of my computer. The screen is black, the start button is inoperative, some of the toolbar is displayed but none of it works correctly Right click on the dialog bubble in the lower right and a dialog opens, but click to open the Action Center and nothing happens The initial error message was c:\WINDOWS\system32\config\systemprofile\Desktop is unavailable. Clicking around and I discovered, " The server process could not be started because the configured identity is incorrect check the username and password." but I'm the only user and windows accepted my credentials to get past the flash screen. What do I do?
  9. I was hacked in August 2016, got help from another forum and thought it cleaned desktop. When we thought my data was clean, AND Windows 10 Pro, I did 3 backups, formatted hard drive, and did clean Windows install. My backup drive failed, so I've spent the last 2 months trying to recover my data. That was ALL my important data. Recently I noticed my new USB wifi adapter showed Network Type: Access Point, and I said NO during setup to use it as access point. Don't know if that's why, but I ran First.exe today and found 2 of the same files that were in the First.txt and Addition.txt in August. I don't know how access points work, but I'm thinking since I didn't do anything to secure an AP, anyone could get into my PC. Do you guys have to accept my request for assistance, then you ask me to submit files? I can't find anything on the forum that tells if we submit data on first post. Thanks for any help. ckbeme
  10. Hello, About a week ago and after the Windows 10 update (I already had Windows 10 previously) my desktop was very slow, and only whatever had to do with the programs and the Windows. Using the Internet was fine. It took half an hour for my desktop to completely start up/shut down each time. A couple of time it did shut down faster, but only these one/two times. After about 1 to 2 minutes at the starting up process, the screen went completely black for about 30 seconds or so and only after that black screen disappeared, only then I was able to run anything in my PC (application or to work with Windows), but again all operations were very slow. I was waiting for 5 minutes or more for Windows to load the control panel or any other program! Exactly after the Windows update, I also noticed that the Kaspersky icon appeared again on my desktop, like when we just install a program. I tried to run Malwarebytes from the arrow at the system tray, but nothing happened when I clicked the icon there. I went for a walk with my dog and after half an hour Malwarebytes still didn't launch, nothing happened. Then I went to run Malwarebytes from the installed programs, and a window from Windows opened asking me if I give my permission for this program to allow to make changes in my computer just like when we are about to install a new program … :-o I did run a scan both with Kaspersky Internet Security and with Malwarebytes but they didn't find any threat. Searching for solutions online I came upon a thread somewhere with the following tip to make our Windows much faster: https://m.reddit.com/r/Windows10/comments/3fm7m8/windows_10_is_very_laggy_and_slow_after_the_update/ After I did that, my desktop run again as normal and perhaps a little faster. But lately, the past two-three days, I have noticed that when I am starting up the chrome browser, it starts from a blank screen and after 2-3 seconds loads gradually the page (I have set it to load the apps page). So, I think that the problem has not been solved, but rather postponed. Also, on the Internet, when I am clicking on something, sometimes there’s a significant lag before I can continue with the selected action. I did run and saved the results from the Event Viewer from Windows 10 and it found 3 critical errors and many other problems, but there’s not any relation to any file/program so I don’t know where to search. Attached are also the results from the Farbar Recovery Scan Tool. Many thanks in advance people! <3 FRST.txt Addition.txt
  11. Hello, I run Windows 7 on my computer, Kaspersky Internet Security and Malwarebytes Pro. Everything updated, at least that's what I think. Every now and then I keep receiving blocked attacks notification from my Malwarebytes, like inbound on Port 26388 and some random IP address. I think there are other ports not just that one. What is strange is that in the past 2 weeks, it happened 2 times that my Desktop icons rearranged in such a way as if my desktop resolution would be smaller by 30%, like icons from right side went somewhere in the middle~ All my scans did show as clean, but I am really afraid this may be someone spying on my work or I don't know. I have no other place to ask for real help but here... So I hope that someone is willing to give a bit of his time to my concern. I'd really want to have that stopped.
  12. I updated my MbAM Premium to the version and chose to have a desktop shortcut. Now I want to exclude the shortcut, but it is impossible! A pop-up says that I need administrator rights in order to exclude it. I am the administrator!!! Please orient me on how can I exclude the shortcut? My O.S. is Windows 10 Home. Thank you.
  13. With the most recent update I also had Malwarebytes add a Desktop shortcut (I don't remember if that option was selected by default or I selected it). Today I tried deleting the shortcut but I get this error (oddly, the location it references is to Malwarebytes itself, not the Desktop shortcut; also it should be noted that I am on an Administrator account): Things I've tried (without success): - Putting in Recycle Bin. - Shift+Del permanent deletion. - Running cmd as an Administrator and attempting to delete through there. 1) The shortcut isn't even listed when you use 'dir'; 2) I tried deleting it anyway but it didn't do anything (because it couldn't be found). - Malwarebytes FileASSASSIN - Right-click > Properties > Security tab > tried changing owner, but I receive this error:
  14. Hello A while back, I downloaded an update for Quicktime and it downloaded with no issues. I'd say about two to three hours later, my entire desktop disappeared. I'm able to still use my computer but in order to get to what I need to get to, I have to Ctrl+Alt+Delete to locate programs using Task Manager. The programs show as minimized windows on the very bottom of the screen. I'm unable to access features such as the Control Panel. Is it possible I downloaded a virus? How do I get my desktop back again? Any help would be appreciated.
  15. I noticed one day that a lot of shortcuts were missing from my desktop and start menu, and that I couldn't get Malwarebytes Anti-Malware program to run; I even tried the 'Chameleon' executables. I have also noticed that there is a new program that runs on startup called ExpoThemes Manager. I followed the instructions in this post, and have attached my log files to this post: FRST.txt Addition.txt Shortcut.txt
  16. The last few times I have started up Malwarebytes, my desktop icons, start menu and wallpaper disappear. Malwarebytes still runs fine and all desktop appears again once the program is done scanning. I am currently running Windows 7 and have never had an issue with this in the past. Am I doing something wrong and is there any way to fix this? Any help would be much appreciated!
  17. Hello. Last Night I began experiencing several blocked outbound connections to publicintelligence.net. Later (Roughly 10 minutes) Malwarebytes alterted me that it had features disabled, and settings changed. Among the changes were the removal of rootkit detection, self-defense, and malicious website protection. Now my C drive seems to be filled up with a lot more than it used to be, and whenever I restart my computer there are two icons added consistently to my desktop. Which seem to be shortcuts to my user profile, and "This PC," which I find odd. Mid day I experienced odd mouse behavior, and the disabling of features of Malwarebytes again. Any advice would be helpful. I am worried the rootkit has infected my PC to such an extent that I may have to format the C drive to avoid liability from being on a botnet, etc. Malwarebytes rootkit removal does not detect anything, nor does Malwarebytes virus protection. Yet, Roguekiller is picking up: ¤¤¤ Registry : 4 ¤¤¤[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters | DhcpNameServer : [uNITED STATES (US)][uNITED STATES (US)][uNITED STATES (US)] -> Found[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters | DhcpNameServer : [uNITED STATES (US)][uNITED STATES (US)][uNITED STATES (US)] -> Found[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\CurrentControlSet\Services\Tcpip\Parameters\Interfaces\{50DDBE75-4AC3-49E2-BD23-045AE7C172B5} | DhcpNameServer : [uNITED STATES (US)][uNITED STATES (US)][uNITED STATES (US)] -> Found[PUM.Dns] (X64) HKEY_LOCAL_MACHINE\System\ControlSet001\Services\Tcpip\Parameters\Interfaces\{50DDBE75-4AC3-49E2-BD23-045AE7C172B5} | DhcpNameServer : [uNITED STATES (US)][uNITED STATES (US)][uNITED STATES (US)] -> Found ¤¤¤ Antirootkit : 10 (Driver: Loaded) ¤¤¤[iAT:Addr] (explorer.exe @ SettingMonitor.dll) ext-ms-win-winbici-l1-1-0.dll - CreateTransactionContext : C:\WINDOWS\SYSTEM32\winbici.dll @ 0x7ffd0a8b3ee0[iAT:Addr] (explorer.exe @ SettingMonitor.dll) ext-ms-win-winbici-l1-1-0.dll - GetTransactionContextTransactionId : C:\WINDOWS\SYSTEM32\winbici.dll @ 0x7ffd0a8b43a4[iAT:Addr] (explorer.exe @ SettingMonitor.dll) ext-ms-win-winbici-l1-1-0.dll - CreateDatapointValueList : C:\WINDOWS\SYSTEM32\winbici.dll @ 0x7ffd0a8b2d18[iAT:Addr] (explorer.exe @ SettingMonitor.dll) ext-ms-win-winbici-l1-1-0.dll - GetExperienceId : C:\WINDOWS\SYSTEM32\winbici.dll @ 0x7ffd0a8b3748[iAT:Addr] (explorer.exe @ SettingMonitor.dll) ext-ms-win-winbici-l1-1-0.dll - DestroyDatapointValueList : C:\WINDOWS\SYSTEM32\winbici.dll @ 0x7ffd0a8b2da4[iAT:Addr] (explorer.exe @ SettingMonitor.dll) ext-ms-win-winbici-l1-1-0.dll - AddStringToDatapointValueList : C:\WINDOWS\SYSTEM32\winbici.dll @ 0x7ffd0a8b2f08[iAT:Addr] (explorer.exe @ SettingMonitor.dll) ext-ms-win-winbici-l1-1-0.dll - RecordScenarioQos : C:\WINDOWS\SYSTEM32\winbici.dll @ 0x7ffd0a8b32f4[iAT:Addr] (explorer.exe @ SettingMonitor.dll) ext-ms-win-winbici-l1-1-0.dll - DestroyTransactionId : C:\WINDOWS\SYSTEM32\winbici.dll @ 0x7ffd0a8b4548[iAT:Addr] (explorer.exe @ SettingMonitor.dll) ext-ms-win-winbici-l1-1-0.dll - DestroyTransactionContext : C:\WINDOWS\SYSTEM32\winbici.dll @ 0x7ffd0a8b4108[iAT:Addr] (explorer.exe @ SettingMonitor.dll) ext-ms-win-winbici-l1-1-0.dll - StartExperience : C:\WINDOWS\SYSTEM32\winbici.dll @ 0x7ffd0a8b25a8
  18. Desktop Compaq Presario CQ5300F, Windows 7 A client fell for the phone call, with the strong Indian accent, supposedly from Microsoft, and released control of her computer to the hackers. She does not have the recovery disks. When Windows starts, an old-fashion window - looks like XP, if not 98 or 95 - pops up asking for a password. Using Ubuntu, I was able to back up the important files, The recovery partition is present, I do not know in what shape. The client is willing to reset the computer to factory settings. When I press F11 after powering the computer, instead of bringing the Recovery Manager, I am asked for the disks which I do not have. Going to the "Rebooting to last known configuration" goes back to the same as hitting F11. The BIOS looks fine and password is not set up. Any suggestions to 1) access the Recovery Manager 2) Using Ubuntu, find the routine/code that is asking for the password and disable it 3) Or???? Note: I will be looking into "How to install Windows 7 without the Disc," however faster/easier solutions would be greatly appreciated. Thank you for your help, Franou
  19. Whenever I plan to start a full scan on my laptop I always perform an update. Now today I did my usual routine and during the full scan as I was on chrome the Malwarebytes scan popped up in front of my chrome window. This didn't happen a couple of days ago when I did a full scan either and I couldn't switch the focus to Chrome again, it just stayed in the front of the desktop. I stopped the scan and restarted it and once again the same thing happened, so I don't know if the update messed up the focus or if it's a virus.. I checked to see if I'm able to access my task manager( which I'm able to) and if I can minimize the scan(which I'm also able to). I'm hoping this is just an update glitch because it's never happened to me before and not a virus. Anyone else having this issue or and advice on what I should do to fix it, please and thank you. By they way I haven't had any objects detected during these scans.
  20. Hoping someone with similar experience/more knwledge might be able help me. My desktop items disappeared when I started my laptop, my internet wouldn't load and I had to force shutdown - the computer would not shut down as it said task scheduler was still running. I have run Malware bytes virus detector (fast and full scan) but it turned up nothing. I also have followed instructions found in other forums about making sure the desktop items box is checked and reloading the explorer.exe file through Windows task manager. When I tried to do the latter my computer froze and I had to force shutdown again. Strange thing is that sometimes when I turn my laptop on the icons have reappeared and the internet and everything else is working fine, but the next time I reboot everything is gone again. It's getting really frustrating... Any ideas what is causing this? Thanks in advance for your help. Hugh
  21. I have an unusual issue--the blue Malware icon is appearing superimposed on many (not all) of my other desktop icons in Windows 7. It doesn't seem to be interfering with the operation of the programs, but what's going on and how do I get rid of it? I ran Malware and Norton and no issues were found.
  22. Hello. The issue I'm experiencing happened a few days ago suddenly and I'm not sure if it's an infection, malware, or random voodoo curses. Jokes aside the system is acting as if I'm logged in as another profile even though mine is the only available profile to speak of. Symptoms are as follows: Majority of desktop icons gone, all files and folders on the desktop are gone. All "My" folders (Documents/Music/Etc) are empty All cookies, bookmarks, stored passwords gone All user-specific information gone I've used the following programs in an attempt to rectify this situation: Unhide Recuva (none of the available files look like anything I remember missing) Rkill MBAM Ad-Aware I've done the whole "show hidden files/folders" thing and of course "show desktop icons". I've included the Attach & DDS txt files as well. Hopefully someone can help me out with this, I haven't found any answers out there that have been of any help to me. Attach.txt DDS.txt
  23. Hi all, a friends computer died saying NTLDR is missing. She wants me to save desktop items and mail (thunderbird) Strangely, these items are not showing up under "documents and settings"
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