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Found 4 results

  1. Malware Bytes quarantined several objects. 1500+ These objects were PUPs(Potentially Unwanted Programs) or PUMs(Potentially Unwanted Modifications) I'd requested for PUPs and PUMs to be treated as Malware. Unfortunately, my system started encountering problems when the PUPs and PUMs were quarantined. I investigated, and found out that some of them, were system objects. I needed to restore those PUPs/PUMs I tried to restore them. However, they had all been marked for deletion on reboot, and I can't restore objects marked for deletion on reboot. I get a pop up box: "Can't restore an item marked for deletion on reboot" Some of my Windows apps(Edge,Reader,...) aren't working. My WiFi isn't working. What do I do. Well, My Wifi is now working. I will attach a log of the scans. Later on, I disabled "Quarantine Automatically", and "treat detections of PUP/PUM as Malware", "And chose "Warn User about detections". Yet the same thing happened again. The same damn thing repeated itself. The program didn't even follow my instructions. I am a very unsatisfied user, and want to uninstall the program. But I need to get my files back from Quarantine. Windows store isn't working. Start Menu App isn't working. Store Apps aren't working as well. My computer didn't get screwed up by malware, but by your damn program. I want assistance in fixing my computer. I don't want to have to reinstall Windows. Malware Bytes Logs.rar
  2. Malware Bytes quarantined several objects. 1500+ These objects were PUPs(Potentially Unwanted Programs) or PUMs(Potentially Unwanted Modifications) I'd requested for PUPs and PUMs to be treated as Malware. Unfortunately, my system started encountering problems when the PUPs and PUMs were quarantined. I investigated, and found out that some of them, were system objects. I needed to restore those PUPs/PUMs I tried to restore them. However, they had all been marked for deletion on reboot, and I can't restore objects marked for deletion on reboot. I get a pop up box: "Can't restore an item marked for deletion on reboot" Some of my Windows apps(Edge,Reader,...) aren't working. My WiFi isn't working. What do I do. Well, My Wifi is now working. I will attach a log of the scans. Later on, I disabled "Quarantine Automatically", and "treat detections of PUP/PUM as Malware", "And chose "Warn User about detections". Yet the same thing happened again. The same damn thing repeated itself. The program didn't even follow my instructions. I am a very unsatisfied user, and want to uninstall the program. But I need to get my files back from Quarantine. Windows store isn't working. Start Menu App isn't working. Store Apps aren't working as well. My computer didn't get screwed up by malware, but by your damn program. I want assistance in fixing my computer. I don't want to have to reinstall Windows. Malware Bytes Logs.rar
  3. Hi all, I found out i had some malware so i ran MBAM. I found lots of malware, but when i deleted it and restarted my laptop, my explorer.exe (and some other programs) won't start automatically after i login. I found out i can start explorer.exe manually but i would like to get every program to run automatically as before. I now found out that the malware i deleted is stil in quarantine, but if i try to restore some registry data, i get the message: "Can't restore an item marked for deletion on reboot" (ps: I restarted my laptop and no quarantined files seem to be deleted..) I hope someone can help me, i have no idea how i can fix this
  4. Today I got a false positive for SkyDriveSetup.exe. I have not yet rebooted. I cannot restore the file from Quarantine. The message says...." Can't restore an item marked for deletion on reboot". What can I do to resolve this? See attached jpg Thank you Malwarebytes Anti-Malware www.malwarebytes.org Scan Date: 6/3/2015 Scan Time: 4:57:40 PM Logfile: Administrator: Yes Version: 2.01.6.1022 Malware Database: v2015.06.03.06 Rootkit Database: v2015.06.02.01 License: Premium Malware Protection: Enabled Malicious Website Protection: Enabled Self-protection: Disabled OS: Windows 7 Service Pack 1 CPU: x64 File System: NTFS User: jon Scan Type: Threat Scan Result: Completed Objects Scanned: 518079 Time Elapsed: 28 min, 30 sec Memory: Enabled Startup: Enabled Filesystem: Enabled Archives: Enabled Rootkits: Disabled Heuristics: Enabled PUP: Warn PUM: Enabled Processes: 0 (No malicious items detected) Modules: 0 (No malicious items detected) Registry Keys: 0 (No malicious items detected) Registry Values: 0 (No malicious items detected) Registry Data: 0 (No malicious items detected) Folders: 0 (No malicious items detected) Files: 1 Trojan.Agent.RC, C:\Program Files (x86)\Microsoft SkyDrive\SkyDriveSetup.exe, Quarantined, [db77962072181422dd2ffc2ce0260ef2], Physical Sectors: 0 (No malicious items detected) (end)
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