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Found 6 results

  1. I have v3.1.1.505 installed, and a premium license. I have not been able to update the definitions since Nov 30. Does anyone have a solution?
  2. All of our clients appear to be 2 hours behind in updates throughout the day on a consistent basis. Of the 600 managed, the reporting interface shows <10 as on the most current release at any time. When manual updates are triggered on clients (from client desktop), client shows that it is on an older than most currently available definition, but reports that it is up to date (and does not download the most current definition. Are there any guides to troubleshooting Update Lag / Update Issues
  3. Hi, When scanning an individual file with MBAM (free version), it doesn't update the definitions before scanning. Isn't this a bug? Because when you do the scan, a tick appears on the 'Check for Updates' part, before it continues with the 'Pre-Scan Operations'? Thanks very much, Transformers
  4. Please help us with offline updates of malwarebytes rules 2 definitions, it has not updated since October 06th, and we are thousands of users without internet connection to perform an automatic update. Until this day, October 6th, we receive several updates for two months, but now we are with nothing. Thanks you very much for your support, and I will waiting for new updates of rules 2 sooner, expecting to continue with new releases of these update frequently.
  5. I've been using the free version of this software for a few months and today checked the date on the definitions file and noticed it was the same day I'd installed the software. Does the free version work only once and then one must download it again each time one wants to scan the computer? I've tried to search for the answer but haven't had any success. If the free version never auto updates I bet there are a lot of folks out there who think it does and who are probably getting infected because they, like me, assume updates were automatic and there is nowhere this information is posted. Shouldn't people be warned that this is a one time check?
  6. The manual definitions update download at http://malwarebytes.gt500.org/ doesn't seem to have been updated since August. Am I looking in the right place? Thanks
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