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Found 5 results

  1. A few days ago I restarted my computer before a long time without re-starting it (like 1 week with the pc on) and I noticed that "Explorer.exe" was requesting to initialize, but the real explorer.exe task was already running... I said no but then I checked the directory of the file and the system said that the file was on %windir%/resources/themes, well going into folder to check if the file exists I noticed that theres nothing more than aero themes in this folder. So did a scan in the folder using malwarebytes and it recognized svchost.exe malware and explorer.exe, before adding they do quarentine I wanted to check why the files didnt apeared, so I enabled "show hidden folders" in explorer (the real one, from microsoft) and it changed nothing, well, so I tried to open the archive by going with %windir%/resources/themes/explorer.exe in the explorer path, it worked, but I still uncapable of seeing this file... So I started CMD as admin and did " cd " to %windir%/resources/themes and did " dir " inside the folder, as I expected the dir shows the same as explorer, but appeared 2 new items that the was named as " . " and " .. " I deleted both sucessfully. Searching for this in internet I found that there's an other way to hide files in windows, that was adding them to" important system files or protected system files" list, and following the instructions to disable this privilege, I finally could see the archives, well, I added them to the quarentine list and continued using my computer since yesterday that I realized that everytime malwarebytes send two addwares to quarentine (I left the results of scan in the post as "Annoying addware.txt") they come back right after I finish the task... When trying to solve these issues I realized many things... 1- I cant use commands as DISM, sfc /scannow, windows update, windows defender( I will let write happens when i try to use them bellow this part) , net start/stop wuauserv (the wuauserv service doesnt even exists in registry, I didnt checked windows defender one...) 2- there was a folder called QEMU hidden with the "important system files" method, I deleted all content Inside and then deleted the folder after taking out the folder privilegies 3- Theres two "program" files in "Inicialize" section of task manager wich I cant go to proprieties ( I dropped the print down on anexed files named as "Program" unknow files) When I try to use with /checkhealth everything go fine, but when I try to use dism with /restorehealth it stops at 87,5% and gives an error 1060 messages saying " the specified service does not exist as an installed service " ( I left the DISM log file right bellow named as DISM.txt ) When I try to use sfc /scannow it says that cannot fix all issues When i try to use windows update it says that my organizations disable windows updates ( ? ) When I try windows defender it just goes black screen on the window Well, it would be great if someone could help me, I dont really want to re-install windows... I would take a month to setup my pc again Also, I run Windows 10 Pro 64bits, version 1809... dism.log Annoying Adware.txt Rkill.txt FRST.txt Addition.txt
  2. Hello, Could you help me with my problem ? I installed a program that turned out to be a malware, installed several bad programs on my computer. I could delete them all with Malwarebytes but it changed something in the IT access and now my windows defender "virus & thread protection" and "protection updates" won't be enabled now because : Your IT administrator has limited access to some area of this app, and the item you tried to access is not available. Contact IT helpdesk for more information. It is my personal computer and it is not normal that there is these restrictions, I'm pretty sure it is because of this bad program. I've tried changing the registry for windows defender but won't work still. Would do have a solution please ?? Thanks a lot
  3. Hi - is it possible to run Windows Defender alongside Malwarebytes? Since I installed Malwarebytes, Defender will not start.
  4. Hello. I was trying to install Malwarebytes but it seems whatever I've caught is blocking me from installing it since I get a message that the Admin has blocked it, but I am the only Admin. I also noticed a new process in my Task Manager that keeps popping up every one in a while even when I delete it, and a file in my Windows folder that also keep re-appearing when I delete it in safemode. My browser (firefox) is now riddled with ads that don't get blocked by uBlock Origin, and I notice that when I click on links sometimes they get parsed through some website. I also know I am infected because Windows Defender went ballistic with trying to block and quarantine files before finally collapsing, and now it won't turn back on again. Any recommendations?
  5. I have always had Malwarebytes and Windows Defender running together with no problems. After the Fall Update, Defender keeps shutting down and will not let me turn it back on because there is already another antivirus program monitoring the system (I assume it is Malwarebytes). I uninstalled MWB and reinstalled it and it worked for a while, then shut down Defender again. I tried looking in Settings to allow both to run but cannot find anything relevant. Any suggestions would be greatly appreciated.
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