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Found 16 results

  1. Hello, today, I wanted to install a game, long story short, it came with a virus, it came in a zip file, I ran the executable and it installed me 2 programs: "Garbage Cleaner" and a disk cleaning program, I already knew it was a virus in that moment, I deleted it, checked the task manager, many processes with random names were open, I tried to delete as much as posible, but there were 2 files I couldn't, I ran the Windows defender scan (back then I didn't have malwarebytes) and it said it didn't detect any threats besides the exceptions (I didn't add anything to the exceptions), so I checked t
  2. Hi, I have a use case where I scan external drives with Malwarebytes and Windows Defender before attaching them to the network using a defence in depth approach. Prior to the latest updates (Windows and Malwarebytes), when scanning the drives, the file count was the same. Since the latest updates applied last week, the file count is different by approximately 25 files. Could you provide guidance regarding this disparity please? Thanks Dave
  3. Hi; we just installed the latest MBAM 4.1.0. We recently made the move to windows 10 ver. 1903. We are using the windows defender. With you newest version, can we now turn on your realtime protection and run defender at the same time? Thanks!
  4. A few days ago I restarted my computer before a long time without re-starting it (like 1 week with the pc on) and I noticed that "Explorer.exe" was requesting to initialize, but the real explorer.exe task was already running... I said no but then I checked the directory of the file and the system said that the file was on %windir%/resources/themes, well going into folder to check if the file exists I noticed that theres nothing more than aero themes in this folder. So did a scan in the folder using malwarebytes and it recognized svchost.exe malware and explorer.exe, before adding they do quare
  5. Hello, Could you help me with my problem ? I installed a program that turned out to be a malware, installed several bad programs on my computer. I could delete them all with Malwarebytes but it changed something in the IT access and now my windows defender "virus & thread protection" and "protection updates" won't be enabled now because : Your IT administrator has limited access to some area of this app, and the item you tried to access is not available. Contact IT helpdesk for more information. It is my personal computer and it is not normal that there is these restrictions, I'm
  6. Hi - is it possible to run Windows Defender alongside Malwarebytes? Since I installed Malwarebytes, Defender will not start.
  7. Hello. I was trying to install Malwarebytes but it seems whatever I've caught is blocking me from installing it since I get a message that the Admin has blocked it, but I am the only Admin. I also noticed a new process in my Task Manager that keeps popping up every one in a while even when I delete it, and a file in my Windows folder that also keep re-appearing when I delete it in safemode. My browser (firefox) is now riddled with ads that don't get blocked by uBlock Origin, and I notice that when I click on links sometimes they get parsed through some website. I also know I am infected b
  8. I have always had Malwarebytes and Windows Defender running together with no problems. After the Fall Update, Defender keeps shutting down and will not let me turn it back on because there is already another antivirus program monitoring the system (I assume it is Malwarebytes). I uninstalled MWB and reinstalled it and it worked for a while, then shut down Defender again. I tried looking in Settings to allow both to run but cannot find anything relevant. Any suggestions would be greatly appreciated.
  9. Windows defender has found a Trojan Jupitr A exploit on my hard drive twice and quarantined and deleted. I only use Defender for occasional scans but have MBAM working for full-time protection. Why won't it pick this up and block it before it gets on the system? Thanks for your feedback
  10. Hello! I stumbled onto your forum and I am now concerned. My computer is being strange, It rebooted itself without a timer (after windows updates, etc.). I also have noticed that Avira is not turned on, and I can't seem to turn it back on, it keeps giving me notifications that I need to update it. Once I do, it says that Windows Defender and Avira are not running. Malwarebytes has not detected anything after Trojan-Dropper rtop_svc.exe. Attached are my log files. Thank you so so much! aswMBR.txt Attach.rar DDS.txt
  11. Two days ago I installed Anti Exploit Premium ver 1.08.1.2572 on a PC running Windows 10 Home, 64-bit 10.0, build 10586. I run Windows Defender on this computer, along with Malwarebytes Anti-Malware Home Premium ver 2.2.1.1043. This morning Windows Defender is reporting that its Real-Time Protection is turned off, and that I should turn it on. Did the install Anti Exploit Premium turn off Windows Defender Real-Time Protection? And I guess my bigger question is, what setting should I be using with these three applications? For example, should Windows Defender Real-Time Protection be
  12. Hi, I'm using Windows 7 Professional. I was prompted to Turn On the Real-Time Protection for the computer. But when I turn it on, I get this error message, "The specific service does not exist as an installed service. (Error Code: 0x80070424). This is both for Windows Security Essentials and Defender. I hope you can help me. This is my HijackThis log. hijackthis.log
  13. I know malwarebytes does not protect against virus, so I want to deploy Windows Defender, but can't, as it generates error and warns in action center that it would be competing with current malware product if it was to be turned on, which can't be forced anyway, So, what do I do? What settings can I change to be sure I have both aspects of security covered? It starts with Windows and I checked of Self-protection mode, so mwbytes doesn't quarantine windows files . . . thinking starting with windows is real-time setting? Not clear, option language!
  14. Hello -- Does "ms defender" try to do the same as malware-bytes? Also, with the free version, the "quick scan to grayed out -- is this by design? Thanks
  15. Okay so yesterday I unknowingly installed a virus onto my computer... This virus wouldn't allow me to delete it or anything... If I tried it would say "explorer.exe crashed" or something like that... I ended up using a program called Unlocker to delete it and then I scanned my computer twice with Malware Bytes, AVG, and Trend Micro Housecall. I am fairly confident the virus is removed now but what it left me with is very frustrating =( ... Now that the virus is gone I am left with some very concerning problems: 1. My Windows Firewall cannot be enabled, if I try to access it my PC says:
  16. Hello, and thank you in advance for your time. Title tells the shortest version, here's a slightly longer one. My father-in-law gave me an old game of his yesterday, which was apparently attached to his steam account. I attempted to get a key for it, using a keygen that at the time appeared not to work. Then I notice today that facebook, anything google, windows defender, and anything malware removal or just plain search related kicks back revoked security certificate in chrome, or popups in explorer. I fully realize *I* screwed this up, but hopefully I can get help fixing this, and call
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