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Found 4 results

  1. I can not deactivate my license which was purchased from store.malwarebytes.com. It was not through 2checkout.
  2. So I had to reformat my laptop (again) due to the MBR being corrupted and Windows 10 not launching. After reinstalling Windows and MBAM, I went to find my license (which was newly repurchased just last month for the new year) in my email and attempt to reactivate. I was notified of the following: Selecting the only useful option takes me to the webpage where I can view all my previous licenses on the account. I see my current active one, currently using it's one and only seat and I select the [Deactivate All] key to deactivate the instance of MBAM that was assigned to my computer as it used to be. I see a momentary green pop-up indicating the action was complete which quickly disappears plus some spam about MBAM being available for Mac, but the license area seems to still indicate my license is seated. And when I attempt to activate the license again on the application, there is no change. I've tried a few different basic browser troubleshooting steps to no avail. I'm just trying to secure my laptop the way I always have, but the website doesn't seem to want to cooperate with me. Is it the website itself that is being the issue, or something I'm doing wrong? Help would be appreciated. Please and thanks.
  3. Hi, first of all sorry for my English. I am making an upgrade from one of my two PCs. The upgrade is to move Windows from an standard SSD to a new NVME. I have cloned the original disk to the new NVME but I forgot to deactivate my ID/LICENSE before doing it. Now, In my new NVME, everything is ok but malwarebytes tells me that my ID/LICENSE is already in use. After a few hours I have just remembered that I did no deactivate my ID/LICENSE in the the SSD. Fortunately, I have both disks, the old SSD and the NVME. I have force to boot from the old SSD and there, malwarebytes is activated, but when I click in the "deactivate my license" a pop-up appears, I click yes, but nothing happens (see attached file) I need help in order to deactivate my ID/LICENSE in order to re-activate it in my new NVME disk Thanks in advance. Greetings
  4. I want to move from my installed app and license on my LG V20, with Oreo to another device but I don't want to disable the app, only deactivate the license. I plan to go back and forth and I don't want to re-install the app itself. I can deactivate the license on my desktop and move to my laptop and back again but can't find the deactivate option on my LG. I have 4 licenses and a lot of devices. TIA Phil
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