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Found 6 results

  1. Can't run Malware Bytes. Ran mbam-check.exe, ran DDS.COM, attached results from those scans. (Hangs on memory object 14) Attach.txt CheckResults.txt DDS.txt
  2. Hello Malwarebytes Community! I've followed this post (https://forums.malwarebytes.org/index.php?showtopic=9573) with instructions on what to do with Malwarebytes in the case that it is not working, I'll include the attachments too. For background, I am getting the Runtime error 440: Automation Error. attach.txt includes both files. Any help would be great!
  3. Attaching these files according to the guide. Please help. I dont know if i have virus or not, but my pc behaving strangely recently. attach.txt dds.txt
  4. just 4 days ago logon auto filled in the space where I would type in my user name...with the wrong password, I ran avast quick scan, then GU quick scan then CCleaner and Malwarebytes. They came up empty. I hope to get some guidance. Thank You for looking here are the DDS.txtdds.txtattach.txt
  5. Malware Removal Expert Helpers: With my thanks in advance please engage me concerning my laptop, which freezes approx. 4-mins into a full system scan To facilitate your effort, I have followed the directions from the "I'm Infected - What Do I Do Now" thread The requested files (DDS.txt) and (attach.txt) are included in the two subsequent posts to this new thread. I'm currently running in Windows Safe mode. Print spooler doesn't work. No other troubles are apparent during my routine usage of this laptop which is running Windows 7 Professional One possible source of trouble is MediaFinder.exe which I did click prior to IDing as possible hijacker. I've since disabled it via mscongig command. Just prior to running DDS, I had cleared the Windows Log for "Application" and "System" New errors have since appeared. My AV solution is Microsoft Security Essentials (which also freezes after approx. 3-mins) Per your direction, I will make no further changes to my lap until directed by one of you. Thanks, again! Jarriel DDS (Ver_2012-11-20.01) - NTFS_AMD64 NETWORK Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 10.17.2 Run by Admin at 12:03:01 on 2013-04-21 Microsoft Windows 7 Professional 6.1.7600.0.1252.1.1033.18.4061.3181 [GMT -4:00] . AV: Microsoft Security Essentials *Enabled/Updated* {108DAC43-C256-20B7-BB05-914135DA5160} SP: Microsoft Security Essentials *Enabled/Updated* {ABEC4DA7-E46C-2F39-81B5-AA334E5D1BDD} SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46} . ============== Running Processes =============== . C:\Windows\system32\lsm.exe C:\Windows\system32\svchost.exe -k DcomLaunch C:\Windows\system32\svchost.exe -k RPCSS c:\Program Files\Microsoft Security Client\Antimalware\MsMpEng.exe C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted C:\Windows\system32\svchost.exe -k netsvcs C:\Windows\system32\svchost.exe -k LocalSystemNetworkRestricted C:\Windows\system32\svchost.exe -k LocalService C:\Windows\system32\svchost.exe -k NetworkService C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork C:\Windows\LTSVC\LTSVC.exe C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted C:\Windows\Explorer.EXE C:\Windows\system32\ctfmon.exe C:\Windows\LTsvc\LTTray.exe C:\Program Files\Microsoft Security Client\msseces.exe C:\Windows\System32\svchost.exe -k swprv C:\Windows\system32\wbem\wmiprvse.exe C:\Windows\System32\cscript.exe . ============== Pseudo HJT Report =============== . uStart Page = hxxps://www.google.com/ uSearch Bar = hxxp://www.google.com/ie uSearch Page = hxxp://www.google.com uDefault_Search_URL = hxxp://www.google.com/ie uSearchAssistant = hxxp://www.google.com/ie uSearchURL,(Default) = hxxp://www.google.com/search?q=%s mWinlogon: Userinit = userinit.exe, BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll BHO: Adobe PDF Link Helper: {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll BHO: Groove GFS Browser Helper: {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll BHO: Java Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll BHO: Java Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll uRun: [Google Update] "C:\Users\Admin\AppData\Local\Google\Update\GoogleUpdate.exe" /c uRun: [GoogleDriveSync] "C:\Program Files (x86)\Google\Drive\googledrivesync.exe" /autostart mRun: [PWRISOVM.EXE] C:\Program Files (x86)\PowerISO\PWRISOVM.EXE mRun: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe" mRunOnce: [Malwarebytes Anti-Malware] C:\Program Files (x86)\Malwarebytes' Anti-Malware\mbamgui.exe /install /silent StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\NETWOR~1.LNK - C:\Windows\LTSvc\LTTray.exe uPolicies-Explorer: NoWindowsUpdate = 0 mPolicies-Explorer: NoActiveDesktop = dword:1 mPolicies-Explorer: NoActiveDesktopChanges = dword:1 mPolicies-Explorer: HideSCAHealth = dword:1 mPolicies-System: ConsentPromptBehaviorAdmin = dword:5 mPolicies-System: ConsentPromptBehaviorUser = dword:3 mPolicies-System: EnableUIADesktopToggle = dword:0 mPolicies-System: SoftwareSASGeneration = dword:1 IE: Add to Google Photos Screensa&ver - C:\Windows\System32\GPhotos.scr/200 IE: Download with &Media Finder - C:\Program Files (x86)\Media Finder\hook.html IE: E&xport to Microsoft Excel - C:\PROGRA~2\MICROS~2\Office12\EXCEL.EXE/3000 IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - C:\Program Files (x86)\Microsoft Office\Office12\ONBttnIE.dll IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_13-windows-i586.cab DPF: {CAFEEFAC-0017-0000-0013-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_13-windows-i586.cab DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.7.0/jinstall-1_7_0_13-windows-i586.cab TCP: NameServer = 192.168.1.1 TCP: Interfaces\{79FF972C-CEBE-4C4A-9C0D-4FC8E5975038} : DHCPNameServer = 192.168.1.100 TCP: Interfaces\{A2992597-3561-40D9-9239-76BFCB8F2F1B} : DHCPNameServer = 192.168.1.1 TCP: Interfaces\{A2992597-3561-40D9-9239-76BFCB8F2F1B}\35B69607075627022556075616475627 : DHCPNameServer = 192.168.1.6 TCP: Interfaces\{A2992597-3561-40D9-9239-76BFCB8F2F1B}\35F6574786351696C6 : DHCPNameServer = 192.168.2.1 192.168.2.1 TCP: Interfaces\{A2992597-3561-40D9-9239-76BFCB8F2F1B}\65562796A7F6E6024425F49444430253538313 : DHCPNameServer = 192.168.43.1 TCP: Interfaces\{A2992597-3561-40D9-9239-76BFCB8F2F1B}\750374C463 : DHCPNameServer = 192.168.1.1 TCP: Interfaces\{A2992597-3561-40D9-9239-76BFCB8F2F1B}\C444141373 : DHCPNameServer = 192.168.1.1 71.252.0.12 Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveSystemServices.dll Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll SSODL: WebCheck - <orphaned> SEH: Groove GFS Stub Execution Hook - {B5A7F190-DDA6-4420-B3BA-52453494E6CD} - C:\Program Files (x86)\Microsoft Office\Office12\GrooveShellExtensions.dll mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\26.0.1410.64\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome x64-Run: [MSC] "c:\Program Files\Microsoft Security Client\msseces.exe" -hide -runkey x64-Run: [synTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe x64-Handler: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - <orphaned> x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned> x64-SSODL: WebCheck - <orphaned> . ================= FIREFOX =================== . FF - ProfilePath - C:\Users\Admin\AppData\Roaming\Mozilla\Firefox\Profiles\khea6t15.default\ FF - prefs.js: browser.search.selectedEngine - Ask.com FF - prefs.js: browser.startup.homepage - hxxp://www.google.com FF - prefs.js: keyword.URL - hxxp://www.google.com/search?q= FF - prefs.js: network.proxy.type - 0 FF - plugin: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll FF - plugin: C:\Program Files (x86)\Autograph 3.3\WebPlayer\npagraph.dll FF - plugin: C:\Program Files (x86)\Google\Picasa3\npPicasa3.dll FF - plugin: C:\Program Files (x86)\Google\Update\1.3.21.135\npGoogleUpdate3.dll FF - plugin: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll FF - plugin: C:\Users\Admin\AppData\Local\Google\Update\1.3.21.135\npGoogleUpdate3.dll FF - plugin: C:\Users\Admin\AppData\Roaming\Mozilla\plugins\npgoogletalk.dll FF - plugin: C:\Users\Admin\AppData\Roaming\Mozilla\plugins\npgtpo3dautoplugin.dll FF - plugin: C:\Users\Admin\AppData\Roaming\Mozilla\plugins\npo1d.dll FF - plugin: C:\Windows\SysWOW64\Macromed\Flash\NPSWF32_11_6_602_180.dll FF - plugin: C:\Windows\SysWOW64\npDeployJava1.dll FF - plugin: C:\Windows\SysWOW64\npmproxy.dll FF - ExtSQL: !HIDDEN! 2011-06-07 15:13; smartwebprinting@hp.com; C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 . ============= SERVICES / DRIVERS =============== . R0 PxHlpa64;PxHlpa64;C:\Windows\System32\drivers\PxHlpa64.sys [2011-2-22 55280] R2 LTService;BDNet Monitoring Service;C:\Windows\LTSvc\LTSVC.exe [2011-3-2 13171712] R3 k57nd60a;Broadcom NetLink Gigabit Ethernet - NDIS 6.0;C:\Windows\System32\drivers\k57nd60a.sys [2009-6-10 270848] R3 netw5v64;Intel® Wireless WiFi Link 5000 Series Adapter Driver for Windows Vista 64 Bit;C:\Windows\System32\drivers\netw5v64.sys [2009-6-10 5434368] S1 MpFilter;Microsoft Malware Protection Driver;C:\Windows\System32\drivers\MpFilter.sys [2010-10-24 188928] S2 {1E444BE9-B8EC-4ce6-8C2B-6536FB7F4FB7};Power Control [2011/04/14 22:52:02];C:\Program Files (x86)\Cyberlink\PowerDVD DX\000.fcl [2011-4-14 146928] S2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2012-11-16 238080] S2 CLKMSVC10_1628BCEA;CyberLink Product - 2011/04/14 22:51:57;C:\Program Files (x86)\Cyberlink\PowerDVD DX\Kernel\BD\NavFilter\kmsvc.exe [2011-4-14 240360] S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384] S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576] S2 IntuitUpdateServiceV4;Intuit Update Service v4;C:\Program Files (x86)\Common Files\Intuit\Update Service v4\IntuitUpdateService.exe [2012-8-23 13672] S2 LTSvcMon;BDNet Monitoring Service CheckUp Util;C:\Windows\LTSvc\LTSvcMon.exe [2011-3-2 97792] S2 Motorola Device Manager;Motorola Device Manager Service;C:\Program Files (x86)\Motorola Mobility\Motorola Device Manager\MotoHelperService.exe [2012-7-17 116632] S2 RichVideo64;Cyberlink RichVideo64 Service(CRVS);C:\Program Files\CyberLink\Shared files\RichVideo64.exe [2011-2-23 386344] S3 AtiHDAudioService;AMD Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2012-2-23 95760] S3 MpNWMon;Microsoft Malware Protection Network Driver;C:\Windows\System32\drivers\MpNWMon.sys [2010-10-24 40832] S3 NisDrv;Microsoft Network Inspection System;C:\Windows\System32\drivers\NisDrvWFP.sys [2010-10-24 72064] S3 NisSrv;Microsoft Network Inspection;C:\Program Files\Microsoft Security Client\Antimalware\NisSrv.exe [2010-11-11 282616] S3 StorSvc;Storage Service;C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted [2009-7-13 27136] S3 SwitchBoard;SwitchBoard;C:\Program Files (x86)\Common Files\Adobe\SwitchBoard\SwitchBoard.exe [2010-2-19 517096] S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2011-2-19 1255736] S4 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-2-15 158856] . =============== Created Last 30 ================ . 2013-04-21 02:19:36 9317456 ----a-w- C:\ProgramData\Microsoft\Microsoft Antimalware\Definition Updates\{2FEC69CA-62A9-4555-9FA0-1D161FE1DB3C}\mpengine.dll 2013-04-17 18:10:02 -------- d-----w- C:\Program Files (x86)\Ospreycam 2013-03-25 20:39:46 4546560 ----a-w- C:\Windows\SysWow64\GPhotos.scr . ==================== Find3M ==================== . 2013-04-04 18:50:32 25928 ----a-w- C:\Windows\System32\drivers\mbam.sys 2013-04-02 10:34:28 282744 ------w- C:\Windows\System32\MpSigStub.exe 2013-03-14 17:00:24 693976 ----a-w- C:\Windows\SysWow64\FlashPlayerApp.exe 2013-03-14 17:00:23 73432 ----a-w- C:\Windows\SysWow64\FlashPlayerCPLApp.cpl 2013-03-09 14:29:15 95648 ----a-w- C:\Windows\SysWow64\WindowsAccessBridge-32.dll 2013-03-09 14:29:10 861088 ----a-w- C:\Windows\SysWow64\npDeployJava1.dll 2013-03-09 14:29:10 782240 ----a-w- C:\Windows\SysWow64\deployJava1.dll 2013-02-21 17:56:10 60864 ----a-w- C:\Users\Admin\g2mdlhlpx.exe . ============= FINISH: 12:03:10.51 =============== DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Professional Boot Device: \Device\HarddiskVolume1 Install Date: 2/19/2011 8:40:04 PM System Uptime: 4/21/2013 11:38:37 AM (1 hours ago) . Motherboard: Dell Inc. | | 0U785D Processor: Intel® Core2 Duo CPU P8600 @ 2.40GHz | U2E1 | 2394/1066mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 466 GiB total, 346.899 GiB free. D: is CDROM () . ==== Disabled Device Manager Items ============= . Class GUID: {8ECC055D-047F-11D1-A537-0000F8753ED1} Description: Security Processor Loader Driver Device ID: ROOT\LEGACY_SPLDR\0000 Manufacturer: Name: Security Processor Loader Driver PNP Device ID: ROOT\LEGACY_SPLDR\0000 Service: spldr . Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318} Description: Photosmart Prem-Web C309n-s Device ID: ROOT\MULTIFUNCTION\0000 Manufacturer: HP Name: Photosmart Prem-Web C309n-s PNP Device ID: ROOT\MULTIFUNCTION\0000 Service: . Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318} Description: HP LaserJet M1522nf MFP Device ID: ROOT\MULTIFUNCTION\0001 Manufacturer: Hewlett-Packard Name: HP LaserJet M1522nf MFP PNP Device ID: ROOT\MULTIFUNCTION\0001 Service: . Class GUID: {4d36e971-e325-11ce-bfc1-08002be10318} Description: Photosmart Prem-Web C309n-s Device ID: ROOT\MULTIFUNCTION\0002 Manufacturer: HP Name: Photosmart Prem-Web C309n-s PNP Device ID: ROOT\MULTIFUNCTION\0002 Service: . Class GUID: {4d36e97d-e325-11ce-bfc1-08002be10318} Description: Consumer IR Devices Device ID: ROOT\SYSTEM\0001 Manufacturer: Microsoft Name: Consumer IR Devices PNP Device ID: ROOT\SYSTEM\0001 Service: circlass . ==== System Restore Points =================== . RP888: 4/15/2013 8:32:45 PM - Scheduled Checkpoint RP890: 4/15/2013 8:51:39 PM - Windows Update RP892: 4/16/2013 2:48:46 PM - Windows Update RP893: 4/16/2013 8:33:35 PM - Windows Update RP895: 4/17/2013 12:19:12 PM - Windows Update RP897: 4/19/2013 6:13:39 PM - Windows Update RP898: 4/19/2013 6:18:49 PM - Windows Update RP900: 4/20/2013 6:17:21 PM - Windows Update RP901: 4/20/2013 10:18:53 PM - Windows Update . ==== Installed Programs ====================== . 64 Bit HP CIO Components Installer 7-Zip 4.65 Adobe AIR Adobe Community Help Adobe Creative Suite 5 Master Collection Adobe Flash Player 11 ActiveX Adobe Flash Player 11 Plugin Adobe Media Player Adobe Reader X (10.1.6) Adobe SVG Viewer 3.0 AMD Accelerated Video Transcoding AMD APP SDK Runtime AMD Catalyst Install Manager AMD Drag and Drop Transcoding AMD Media Foundation Decoders Apple Application Support Autograph 3.3 Bomgar Button remote.bdnetcorp.com Bomgar™ Button 12.3.2 [remote.bdnetcorp.com] BufferChm Catalyst Control Center - Branding Catalyst Control Center Graphics Previews Common Catalyst Control Center InstallProxy Catalyst Control Center Localization All Catalyst Pro Control Center ccc-utility64 CCC Help Chinese Standard CCC Help Chinese Traditional CCC Help Czech CCC Help Danish CCC Help Dutch CCC Help English CCC Help Finnish CCC Help French CCC Help German CCC Help Greek CCC Help Hungarian CCC Help Italian CCC Help Japanese CCC Help Korean CCC Help Norwegian CCC Help Polish CCC Help Portuguese CCC Help Russian CCC Help Spanish CCC Help Swedish CCC Help Thai CCC Help Turkish CCleaner ConnectWise Internet Client Crystal Reports Basic Runtime for Visual Studio 2008 CyberLink PowerDirector CyberLink WaveEditor Dell Touchpad Dropbox File Shredder 2.0 FileZilla Client 3.5.3 GIMP 2.6.11 Google Chrome Google Drive Google Talk Plugin Google Update Helper GoToMeeting 5.4.0.1082 HP Photosmart Prem-Web C309n-s All-in-One Driver Software 14.0 Rel. 6 HP Smart Web Printing 4.60 HP Update HPDiagnosticAlert HPPhotoGadget IPCMonitor_en version 1.0.1.4 iSCC Java 7 Update 17 Java Auto Updater LastPass (uninstall only) Malwarebytes Anti-Malware version 1.75.0.1300 Microsoft .NET Framework 4 Client Profile Microsoft Antimalware Microsoft Office 2007 Service Pack 2 (SP2) Microsoft Office Access MUI (English) 2007 Microsoft Office Access Setup Metadata MUI (English) 2007 Microsoft Office Enterprise 2007 Microsoft Office Excel MUI (English) 2007 Microsoft Office Groove MUI (English) 2007 Microsoft Office Groove Setup Metadata MUI (English) 2007 Microsoft Office InfoPath MUI (English) 2007 Microsoft Office Office 64-bit Components 2007 Microsoft Office OneNote MUI (English) 2007 Microsoft Office Outlook MUI (English) 2007 Microsoft Office PowerPoint MUI (English) 2007 Microsoft Office Proof (English) 2007 Microsoft Office Proof (French) 2007 Microsoft Office Proof (Spanish) 2007 Microsoft Office Proofing (English) 2007 Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2) Microsoft Office Publisher MUI (English) 2007 Microsoft Office Shared 64-bit MUI (English) 2007 Microsoft Office Shared 64-bit Setup Metadata MUI (English) 2007 Microsoft Office Shared MUI (English) 2007 Microsoft Office Shared Setup Metadata MUI (English) 2007 Microsoft Office Word MUI (English) 2007 Microsoft Security Client Microsoft Security Essentials Microsoft Visual C++ 2005 ATL Update kb973923 - x64 8.0.50727.4053 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2005 Redistributable (x64) Microsoft Visual C++ 2008 ATL Update kb973924 - x64 9.0.30729.4148 Microsoft Visual C++ 2008 ATL Update kb973924 - x86 9.0.30729.4148 Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319 Microsoft_VC80_ATL_x86 Microsoft_VC80_ATL_x86_x64 Microsoft_VC80_CRT_x86 Microsoft_VC80_CRT_x86_x64 Microsoft_VC80_MFC_x86 Microsoft_VC80_MFC_x86_x64 Microsoft_VC80_MFCLOC_x86 Microsoft_VC80_MFCLOC_x86_x64 Microsoft_VC90_ATL_x86 Microsoft_VC90_ATL_x86_x64 Microsoft_VC90_CRT_x86 Microsoft_VC90_CRT_x86_x64 Microsoft_VC90_MFC_x86 Microsoft_VC90_MFC_x86_x64 MotoHelper MergeModules Mozilla Firefox 11.0 (x86 en-US) MSXML 4.0 SP3 Parser Network64 PDF Settings CS5 Picasa 3 PowerDVD DX PowerISO PrimoPDF -- brought to you by Nitro PDF Software PS_AIO_06_C309n-s_SW_Min PxMergeModule QuickTime QuickTransfer Scan Security Update for 2007 Microsoft Office System (KB2288621) Security Update for 2007 Microsoft Office System (KB2288931) Security Update for 2007 Microsoft Office System (KB2289158) Security Update for 2007 Microsoft Office System (KB2344875) Security Update for 2007 Microsoft Office System (KB2345043) Security Update for 2007 Microsoft Office System (KB969559) Security Update for 2007 Microsoft Office System (KB976321) Security Update for Microsoft .NET Framework 4 Client Profile (KB2160841) Security Update for Microsoft Office Access 2007 (KB979440) Security Update for Microsoft Office Excel 2007 (KB2345035) Security Update for Microsoft Office InfoPath 2007 (KB979441) Security Update for Microsoft Office PowerPoint 2007 (KB982158) Security Update for Microsoft Office PowerPoint Viewer (KB2413381) Security Update for Microsoft Office Publisher 2007 (KB2284697) Security Update for Microsoft Office system 2007 (972581) Security Update for Microsoft Office system 2007 (KB974234) Security Update for Microsoft Office Visio Viewer 2007 (KB973709) Security Update for Microsoft Office Word 2007 (KB2344993) Skype™ 5.8 SmartSound Quicktracks 5 SmartWebPrinting Splendid City Sports Scheduler v6.8.6 Splendid City Sports Scheduler v6.9 Splendid City Sports Scheduler v7.0 Toolbox TurboTax 2011 TurboTax 2011 waliper TurboTax 2011 WinPerFedFormset TurboTax 2011 WinPerReleaseEngine TurboTax 2011 WinPerTaxSupport TurboTax 2011 wrapper TurboTax 2011 wvaiper TurboTax 2012 TurboTax 2012 waliper TurboTax 2012 WinPerFedFormset TurboTax 2012 WinPerReleaseEngine TurboTax 2012 WinPerTaxSupport TurboTax 2012 wrapper TurboTax 2012 wvaiper Update for 2007 Microsoft Office System (KB2284654) Update for 2007 Microsoft Office System (KB967642) Update for Microsoft .NET Framework 4 Client Profile (KB2473228) Update for Microsoft Office 2007 Help for Common Features (KB963673) Update for Microsoft Office Access 2007 Help (KB963663) Update for Microsoft Office Excel 2007 Help (KB963678) Update for Microsoft Office Infopath 2007 Help (KB963662) Update for Microsoft Office OneNote 2007 (KB980729) Update for Microsoft Office OneNote 2007 Help (KB963670) Update for Microsoft Office Outlook 2007 (KB2412171) Update for Microsoft Office Outlook 2007 Help (KB963677) Update for Microsoft Office Powerpoint 2007 Help (KB963669) Update for Microsoft Office Publisher 2007 Help (KB963667) Update for Microsoft Office Script Editor Help (KB963671) Update for Microsoft Office Word 2007 Help (KB963665) Update for Outlook 2007 Junk Email Filter (KB2492475) VLC media player 1.0.1 WebReg . ==== Event Viewer Messages From Past Week ======== . 4/21/2013 11:55:54 AM, Error: Service Control Manager [7001] - The Computer Browser service depends on the Server service which failed to start because of the following error: The dependency service or group failed to start. . ==== End Of File ===========================
  6. UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG. IF REQUESTED, ZIP IT UP & ATTACH IT . DDS (Ver_2012-11-20.01) . Microsoft Windows 7 Home Premium Boot Device: \Device\HarddiskVolume1 Install Date: 1/29/2011 12:48:43 PM System Uptime: 12/30/2012 12:02:39 PM (2 hours ago) . Motherboard: Acer | | EM61SM/EM61PM Processor: AMD Athlon 64 X2 Dual Core Processor 4000+ | Socket M2 | 2100/201mhz . ==== Disk Partitions ========================= . C: is FIXED (NTFS) - 466 GiB total, 316.64 GiB free. D: is CDROM () E: is Removable F: is Removable G: is Removable H: is Removable . ==== Disabled Device Manager Items ============= . ==== System Restore Points =================== . RP39: 1/7/2012 3:00:39 AM - Windows Update RP40: 1/12/2012 3:00:18 AM - Windows Update RP41: 1/13/2012 3:00:28 AM - Windows Update RP42: 2/4/2012 1:19:48 PM - Installed TurboTax 2011 wrapper RP43: 2/4/2012 4:21:23 PM - Installed TurboTax 2011 wohiper RP44: 2/15/2012 3:00:19 AM - Windows Update RP45: 2/23/2012 3:00:26 AM - Windows Update RP46: 3/14/2012 3:00:28 AM - Windows Update RP47: 4/14/2012 12:32:52 AM - Installed iTunes RP48: 4/14/2012 3:00:22 AM - Windows Update RP49: 4/21/2012 3:00:32 AM - Windows Update RP50: 5/9/2012 3:00:32 AM - Windows Update RP51: 6/23/2012 12:54:13 AM - Windows Update RP52: 6/23/2012 3:00:18 AM - Windows Update RP53: 6/28/2012 3:00:37 AM - Windows Update RP54: 7/12/2012 3:00:28 AM - Windows Update RP55: 8/8/2012 4:19:57 PM - Scheduled Checkpoint RP56: 8/15/2012 3:00:31 AM - Windows Update RP57: 8/22/2012 12:17:33 PM - Scheduled Checkpoint RP58: 9/5/2012 1:28:43 AM - Scheduled Checkpoint RP59: 9/12/2012 3:00:30 AM - Windows Update RP60: 9/19/2012 10:37:37 AM - Scheduled Checkpoint RP61: 9/22/2012 3:00:29 AM - Windows Update RP62: 9/27/2012 3:00:43 AM - Windows Update RP63: 10/5/2012 12:00:15 AM - Scheduled Checkpoint RP64: 10/10/2012 3:02:05 AM - Windows Update RP65: 10/18/2012 1:08:55 PM - Scheduled Checkpoint RP66: 11/4/2012 1:29:49 PM - Scheduled Checkpoint RP67: 11/11/2012 1:31:01 PM - Scheduled Checkpoint RP68: 11/17/2012 3:00:44 AM - Windows Update RP69: 11/28/2012 9:28:56 PM - Scheduled Checkpoint RP70: 11/29/2012 3:00:16 AM - Windows Update RP71: 12/12/2012 10:34:51 AM - Scheduled Checkpoint RP72: 12/12/2012 10:59:25 AM - Windows Update RP73: 12/13/2012 3:00:24 AM - Windows Update RP74: 12/21/2012 6:37:05 PM - Windows Update RP75: 12/23/2012 11:55:44 AM - Windows Modules Installer . ==== Installed Programs ====================== . Ad-Aware Antivirus Ad-Aware Security Add-on Adobe AIR Adobe Flash Player 11 ActiveX Adobe Reader X (10.1.1) Apple Application Support Apple Mobile Device Support Apple Software Update Bonjour Definition Update for Microsoft Office 2010 (KB982726) 32-Bit Edition Malwarebytes Anti-Malware version 1.70.0.1100 Microsoft .NET Framework 4 Client Profile Microsoft Office 2010 Service Pack 1 (SP1) Microsoft Office Access MUI (English) 2010 Microsoft Office Access Setup Metadata MUI (English) 2010 Microsoft Office Excel MUI (English) 2010 Microsoft Office Home and Business 2010 Microsoft Office OneNote MUI (English) 2010 Microsoft Office Outlook MUI (English) 2010 Microsoft Office PowerPoint MUI (English) 2010 Microsoft Office Proof (English) 2010 Microsoft Office Proof (French) 2010 Microsoft Office Proof (Spanish) 2010 Microsoft Office Proofing (English) 2010 Microsoft Office Publisher MUI (English) 2010 Microsoft Office Shared MUI (English) 2010 Microsoft Office Shared Setup Metadata MUI (English) 2010 Microsoft Office Single Image 2010 Microsoft Office Word MUI (English) 2010 Microsoft Visual C++ 2005 Redistributable Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.17 Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161 MotoHelper 2.0.51 Driver 5.1.0 MotoHelper MergeModules Motorola Mobile Drivers Installation 5.1.0 Motorola SM56 Speakerphone Modem MSXML 4.0 SP2 (KB954430) MSXML 4.0 SP2 (KB973688) Norton Internet Security NVIDIA Display Control Panel NVIDIA Drivers PVSonyDll RoboForm 7-5-6 (All Users) Security Update for Microsoft .NET Framework 4 Client Profile (KB2446708) Security Update for Microsoft .NET Framework 4 Client Profile (KB2478663) Security Update for Microsoft .NET Framework 4 Client Profile (KB2518870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2539636) Security Update for Microsoft .NET Framework 4 Client Profile (KB2572078) Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121) Security Update for Microsoft .NET Framework 4 Client Profile (KB2633870) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2) Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405) Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827) Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449) Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019) Security Update for Microsoft Excel 2010 (KB2597126) 32-Bit Edition Security Update for Microsoft InfoPath 2010 (KB2687417) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553091) Security Update for Microsoft Office 2010 (KB2553096) Security Update for Microsoft Office 2010 (KB2553371) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2553447) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2589320) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2597986) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2598243) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687501) 32-Bit Edition Security Update for Microsoft Office 2010 (KB2687510) 32-Bit Edition Security Update for Microsoft PowerPoint 2010 (KB2553185) 32-Bit Edition Security Update for Microsoft Visio Viewer 2010 (KB2598287) 32-Bit Edition Security Update for Microsoft Word 2010 (KB2760410) 32-Bit Edition Spybot - Search & Destroy TurboTax 2011 TurboTax 2011 WinPerFedFormset TurboTax 2011 WinPerReleaseEngine TurboTax 2011 WinPerTaxSupport TurboTax 2011 wohiper TurboTax 2011 wrapper Update for Microsoft .NET Framework 4 Client Profile (KB2468871) Update for Microsoft .NET Framework 4 Client Profile (KB2533523) Update for Microsoft .NET Framework 4 Client Profile (KB2600217) Update for Microsoft Office 2010 (KB2494150) Update for Microsoft Office 2010 (KB2553065) Update for Microsoft Office 2010 (KB2553181) 32-Bit Edition Update for Microsoft Office 2010 (KB2553267) 32-Bit Edition Update for Microsoft Office 2010 (KB2553310) 32-Bit Edition Update for Microsoft Office 2010 (KB2566458) Update for Microsoft Office 2010 (KB2596964) 32-Bit Edition Update for Microsoft Office 2010 (KB2598242) 32-Bit Edition Update for Microsoft Office 2010 (KB2687509) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2553290) 32-Bit Edition Update for Microsoft OneNote 2010 (KB2687277) 32-Bit Edition Update for Microsoft Outlook 2010 (KB2687623) 32-Bit Edition Update for Microsoft Outlook Social Connector 2010 (KB2553406) 32-Bit Edition . ==== Event Viewer Messages From Past Week ======== . 12/30/2012 12:03:45 PM, Error: Service Control Manager [7023] - The Peer Name Resolution Protocol service terminated with the following error: %%-2140993535 12/30/2012 12:03:45 PM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: %%-2140993535 12/30/2012 12:03:45 PM, Error: Microsoft-Windows-PNRPSvc [102] - The Peer Name Resolution Protocol cloud did not start because the creation of the default identity failed with error code: 0x80630801. 12/29/2012 1:55:04 PM, Error: Microsoft-Windows-HAL [12] - The platform firmware has corrupted memory across the previous system power transition. Please check for updated firmware for your system. 12/26/2012 12:15:48 PM, Error: bowser [8003] - The master browser has received a server announcement from the computer TAM-PC that believes that it is the master browser for the domain on transport NetBT_Tcpip_{83CD1601-67D8-48D6-8124-DB6359FD327. The master browser is stopping or an election is being forced. 12/23/2012 12:33:46 AM, Error: Service Control Manager [7011] - A timeout (30000 milliseconds) was reached while waiting for a transaction response from the lmhosts service. 12/23/2012 1:45:47 PM, Error: Service Control Manager [7001] - The Peer Networking Grouping service depends on the Peer Name Resolution Protocol service which failed to start because of the following error: After starting, the service hung in a start-pending state. 12/23/2012 1:45:41 PM, Error: Service Control Manager [7022] - The Peer Name Resolution Protocol service hung on starting.
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