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Found 5 results

  1. here we go again... my customer has gotten infected with Cryptowall 2.0 She (or her kids) has lost the USB backup that I made for her. I know that the file encryption cannot be broken, after removing the virus I plan to try to recover them using shadow volume copies and I would appreciate any other suggestions. ------------------------------------------------------------------------------------ all folders contain the DECRYPT_INSTRUCTION files and MSE returned the following: Detected items Ransom:Win32/Crowti.A Severe Succeeded Category: Trojan Description: This program is dangerous and executes commands from an attacker. Recommended action: Remove this software immediately. Items: containerfile:C:\ProgramData\Windows Genuine Advantage\{05F9AE83-6259-4A45-949D-32FA4AAABC88}\msiexec.exefile:C:\ProgramData\Windows Genuine Advantage\{05F9AE83-6259-4A45-949D-32FA4AAABC88}\msiexec.exe->[DynDrop]->(VFS:2CAA.tmp)file:C:\ProgramData\Windows Genuine Advantage\{757BFC44-C1B9-4106-9106-19A52FFEFB7D}\msiexec.exe->[DynDrop]->(VFS:2CAA.tmp\ ---------------------------------------------------------------------------------------------------------- I am attaching the diagnostic logs as described in the following post (and many others).https://forums.malwarebytes.org/index.php?/topic/9573-im-infected-what-do-i-do-now/https://forums.malwarebytes.org/index.php?/topic/146024-diagnostic-logs/ I look forward to getting help and thanks in advance. I have no P2P software and I know that this takes time.I will not be back at the keyboard until later this afternoon. FRST.txt Addition.txt CheckResults.txt
  2. Hello there! Unfortunately, my dad's PC became one of the targets among Cryptowall 2.0. I tried everything from malwarebytes scan to avast. No luck, it just keep on coming back. How to fix this? I have no idea where he got this from, but I tried helping out. It's frustrating. (Whoever created it must disappear...) ><
  3. Hi! I am having some major issues with my husband's laptop: 1) I get a black screen after the window's start-up 2) Infected with Cryptowall 2.0 3) Install_Tor has replaced all of my photos, documents, CAD files etc 4) I am unable to download anything 5) There are no back-ups of years of photos, documents etc - need to recover FRST.txt Addition.txt mbam-log-2014-11-07 (16-21-59).xml mbam-log-2014-11-12 (01-40-11).xml mbam-log-2014-11-12 (10-22-10).xml mbam-log-2014-11-12 (13-38-06).xml mbam-log-2014-11-12 (19-19-03).xml mbam-log-2014-11-13 (17-58-59).xml protection-log-2014-11-07.xml protection-log-2014-11-08.xml protection-log-2014-11-09.xml protection-log-2014-11-10.xml protection-log-2014-11-12.xml protection-log-2014-11-13.xml
  4. Hello, I'm new here, and I've followed a previous thread on removing CryptoWall: https://forums.malwarebytes.org/index.php?/topic/157975-remove-cryptowall-virus/ I've followed user, "MrCharlie" and his advice, and below I've attached the logs from the different programs they suggested to run. Already my computer is running better, but I'm well aware of how hidden and persistent these programs can be. Hopefully we'll get this nipped in the bud. Addition.txt FRST.txt report.txt mwbscanlog.txt protectionlog.txt
  5. This computer was hit by CryptoWall 2.0 sometime in the last couple days. Having researched this on your site and others, I've used Malwarebytes, SpyHunter and CA Advanced System Care 7 to scan and clean the computer. I also tried ShadowExplorer for recovering encrypted files to no avail. At this point I'm pretty resigned to the fact that the documents are useless, but I want to make sure the computer is clean before I put it back on my home network with access to our main hard drive. Attached for your review are the FRST and Addition scan logs done after the cleaning referenced above. Is there anything else that needs to be done to ensure this PC is clean now? Thanks, Addition_08-11-2014_18-38-34.txt FRST_08-11-2014_18-38-34.txt
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