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  1. After years of satisfactory use of Malwarebytes (even on Win and on my phone), I've recently switched to Premium subscription. It's a top tier app and all that. But a few weeks ago my Macbook started acting strange: after 1-2 hours of normal use the CPU reach the stars, and the kernel_task process even top 500%, making the device unusable. I looked for a malware (my fist thought) but MB says system was clean and other scanners as well. So I ran EtreCheckPro that gave me interesting results. 1) Antivirus software problems - Antivirus software is causing performance problem. (The othe
  2. Hi, For the last few days, my laptop is using 100% of it's CPU every time i do basic stuff i used to do before (open chrome, a word or a pdf file etc.). When i open task manager, CPU is descending to normal. I ran Malwarebytes Anti-Malware and AdwCleaner but they didn't find anything. My Farbar recovery scan log files are attached. Can you tell if something is wrong? Thanks! Addition.txt FRST.txt
  3. I own many different macs for my whole family: - Macbook pro retina 2017 mid specs - Macbook 12" (2x) top specs - Macbook 13" 2015 top specs - Mabook pro retina 2018 top specs - etc. All of them run High Sierra 10.13.6. All of them run MWB 3.3.32 On all of them, the attached is a typical representation of CPU usage i get from "RTProtectionDaemon". ?As you can see, on a 9h 12m uptime, Malware Bytes was pegging the CPU at 94%!!!!!! ? This leads to: - slow macs regardless of CPU type, memory and ssd type. - a reduction in the lifespan of
  4. I have a Z87-g45 gaming motherboard and I can't get it to boot to usb. My computer completely crashed after I ran hitman and malewarbytes. I ran both scans and each told me a restart was needed so I waited for both to finish since they both required a restart. Prob was not good idea since now my computer won't boot at all. Once I was prompted of a failed startup I chose to restart from last known good configuration. It just got hung on the starting Windows screen for over 3 hours. So I tried changing the bios to ufei instead of legacy+ufei and tried to see if that helped. It didn't
  5. Greetings, Malwarebytes forums. For the past few weeks, my laptop has been running very slowly, with high temperature (the CPU even reaches 100C on some occasions, with the core voltage exceeding 20V per core). The fan would ran at max speed even when the whole system is in idle mode (I do open a few programs related to my work, but all of them are network-related stuffs and in idle mode). Curious, I checked the Task Manager and see one of my workplace apps consuming exactly 25% of CPU. Occasionally it would dip or raise above that level but it would revert back to utilizing 25% of the CP
  6. For some reason while malwarebytes is running, the cpu usage is constantly spiking to up to 30% while the computer is idle. I decided to record it: https://www.youtube.com/watch?v=W94otr2F_qs Can someone please explain to me what Malwarebytes is doing in the background and why it's causing "System" to have so much cpu usage rather than the actual MB service process?
  7. hello i am working on windows 10 my CPU and memory are constantly working on 99% to 100% and they are highlighted in red when i open task manager nothing shows to have this huge impact ive tried virus scans , malware scans, and nothing seems to be working , i think it is some malicious malware please help mee i downloaded Malwarebytes anti malware and scanned my computer and it only found one threat which it eliminated but it didn t resolve my problem of very high cpu and memory now i am running another virus scan maybe it ll detect something PLEASE
  8. Hello, I'm on Windows 10 with Norton Security Suite and MalwareBytes 3.3.1. Windows Task Manager shows MalwareBytes consuming anywhere fromb-check-results.zipm 16 to 25% of the CPU. It has been doing this for hours. I attached the results from MbCheck which was run a few hours ago. Can you help?
  9. I'm on the 2 week premium portion of a trial download. Taking my machine out of hibernation, my PC became unusable because something was chewing up CPU cycles, at a rate of 30%. I had to fiddle around and find the resource monitor to find out what was wrong. It was MB running some mysterious process. Then I had to go into MB and turn off the "premium" features in order to restore performance. I was not running a scan (I have this on manual). It was consuming resources related to one of the Premium protections. Often when I turn on my machine, I want to do some quick little
  10. Hello everyone. First Post here for me. Not going to hound or whine for a fix, just looking for a way to deal with this drag on my PC's performance issue. So some details that others might provide are missing here. I've read a lot of posts on this issue, and it seems to be at least a year since a MB Representative said on this Forum that a fix was "in the works". Obviously MB is not interested in fixing this issue or they CAN'T fix it. Either way, if I can't find a workaround to at least deal with it, it will be time for me to find another scanner. I used to leave my PC turned on 24/7 &a
  11. Starting this morning the MB service is consuming between 15 and 20% of the CPU at all times. Also the real-time protection will not start. I've tried using the clean tool and re-installing while Windows defender was disabled and still no luck. Any thoughts on what else to try?
  12. Read some of the forum posts and it seems like this is a widespread issue with MWB or something interacting with it. Making a unique post because I noticed the issue on both my desktop and laptop at about the same time (thank you Rainmeter). Noticed that MWB was turning off live web protection on it's own and got concerned when I found it was doing it on both my laptop and PC. When I was troubleshooting on my own (why isn't it working, oh hey MWB is eating all of my RAM and CPU, restart PC, turn off MWB & turn back on MWB, reinstall MWB, power cycle PC, etc.) my desktop threw an error w
  13. Just like the title says, my Malwarebytes is using way to much RAM. Same goes as for the CPU usage. (as seen in the picture) The program isn't scanning or doing anything at all and I have no clue how this is happening. I hadn't had this problem until recently and I'm not sure on how to fix this. I already tried uninstalling by using the cleaner and reinstalling it but I had no luck in that. Can you guys help me with fixing this problem? Thank you
  14. I used Zemana antimalware and malwarebytes, browser popups were gone and for a short time cpu usage was also lowered, but after restarting cmd.exe is still opening randomly and sending data.
  15. Hello friends of the internet. I have a virus on my computer how fun xDD. I tried using multiple anti-virus softwares to fix the problem but it didn't work. I located the source of the virus, which is in the AppData folder but it says that I don't have permission to delete it. I tried using unlocker to allow me to get access to it but that didn't work either. I tried going into safe mode to delete the file located in App Data but it still says I don't have permission to delete the file. The three files that I think are causing this are rtnsok, igfxmtc, and tikuocb. It makes my CPU go up to 10
  16. Greetings, I have recently noticed that I believe that there may be a virus on my PC. How do I know? Well, I was playing an online game and I noticed I wasn't getting my usual FPS which is 75. Instead, It has been changing between 40-50. SO I decide to open task manager and I see the CPU is around 90%+. It then drops straight after. I look on my browser and I see that the game is running at 75 FPS. When I close the task manager the game goes back to around 40 FPS. At 1st I thought it was Malwarebytes Ant-Virus as it seemed like it was causing it with high CPU Usage. I proceeded to uninstall it
  17. Apologies if Malwarebytes has already issued a statement regarding the CPU security vulnerability announced this week but I couldn't find anything on your website or Twitter page. Microsoft announced that their patch is only being released via Windows Update for systems that are running compatible anti-virus products (or no AV product) as the patch can lead to instability for machines running a small number of anti-virus products on the market. I am running Windows 10 and have not seen a patch come down for my machine via Windows Update so I am assuming Malwarebytes is not confirme
  18. Hello, I'm having an issue with my computer that Malwarebytes isn't resolving. After downloading a certain program my computer instantly started running programs slower and connecting to the internet slower as well as not being able to connect. I haven't seen anything obvious in programs and features and can't figure anything else out. Computer Specs: Edition: Windows 10 Home Version: 1607 Processor: Intel(R) Core(TM) i3-4370 CPU @ 3.80GHz 3.80 GHz Installed RAM: 8.0 GB System type: 64-bit operating system, x64-based processor Scan log: Malwarebytes
  19. Hello guys, there's always a process that takes up 25% and it stays like that, until I decide to stop the process, once I do that another process starts taking up 25% (very badly phrased sorry) it's obviously a virus, I'd really appreciate any help. (I tried to scan the process' files yet no threats were detected so I dunno) Thanks !
  20. Hello When I enable the ransomware module, my CPU usage keeps above 12% all the time, so I have disabled this module. How to fix that? I have the following configuration Malwarebytes premium 3.3.1 (updated) Bitdenfender total security 2018 (with a ransomware module that is enabled) Windows 8.1 (pt-br) Meanwhile is there any way to disable bitdefender alert that I am not totally protect because only the ransomware module is disable? Thanks
  21. I've had a single COM Surrogate process take up like a quarter of my cpu for as long as i can remember. I thought it was normal till someone pointed it out.
  22. Hi, I made a thread In the windows 10 forum and was told to come here. I've followed the advice hopefully and have the logs needed. I will now post the original post I made with the problems I have. Thanks in advance for any help. Hi everyone. Began having problems a couple of weeks ago. My PC has always ran pretty well. I used to be able to download torrents, run convertxtodvd and look online with little to no slowdown. It suddenly became sluggish and i noticed that it was at 100% CPU usage. Whenever i close the program or process with the highest usage something else jus
  23. Hi everyone. Began having problems a couple of weeks ago. My PC has always ran pretty well. I used to be able to download torrents, run convertxtodvd and look online with little to no slowdown. It suddenly became sluggish and i noticed that it was at 100% CPU usage. Whenever i close the program or process with the highest usage something else just takes over and rises instead. No matter what something is always causing it to hit 100%. I assumed this may be malware, tried to run a few programs but it persisted. I then performed a clean restore removing all files etc. After t
  24. After I downloaded the new fix for MBAM it seemed to take care of the problem on my HP Pavilion for a couple of days. Now its back. I have disabled this from starting through the services.msc. Sems to help some but not perfect. What is the solution here if there is one? My active processes are running in the 60's range.
  25. Hello Malwarebytes ((Sorry its so long!)) Currently my DELL laptop is running slow and I referred to this topic for help. I suck at computers and wanted to remove the the virus manually through coding but that got me confused even more so I decided to go here and I found this : and I'm stuck at the 2nd step. I couldn't find " fixlist.txt file ". ( I have my FRST.txt and Addition.txt saved on my desktop already ) I understand that most pc's work differently and need different ways of fixing but I just decided to go through this route because I've been experiencing similar functions
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