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Greetings, Malwarebytes forums. For the past few weeks, my laptop has been running very slowly, with high temperature (the CPU even reaches 100C on some occasions, with the core voltage exceeding 20V per core). The fan would ran at max speed even when the whole system is in idle mode (I do open a few programs related to my work, but all of them are network-related stuffs and in idle mode). Curious, I checked the Task Manager and see one of my workplace apps consuming exactly 25% of CPU. Occasionally it would dip or raise above that level but it would revert back to utilizing 25% of the CPU (an i5-2520M@2.5). Even more curious is the fact that if I force close the application in question, the 25% CPU utilization would be transfer to another apps previously in idle mode (with 0% CPU usage), even as far as transfering that utilization to explorer.exe and jusched.exe, which is entirely unrelated and would never consumes that huge amount of computing power. Thus, I suspect that my laptop is infected with some kind of crypto miner designed to run at 25% of system resources. Even more curious still is the fact that if I turn off everything, or restarting the system, the CPU utilization would return to a normal level. So what is wrong with my system and how should I proceed to remove this threat? I'm worried that if this continues, my laptop would turn into a pile of plastic and steel garbage pretty soon. P/s: My colleague has an identical laptop with an identical set of work-related apps, and his experienced no problem so far.
I have a Windows 7 system running Malwarebytes 188.8.131.523, Component package version 1.0.262, Update package version 1.0.4236. I was having the problem that the threat scan was taking hours to complete and eating the entire system (I couldn't open Outlook at all). I found and FOLLOWED the consumer instructions to run the latest MB-CLEAN, download the latest version, and reinstall. The scan now behaves beautifully, BUT - MBAMservice.exe is still using 12-13% of CPU and up, and between private bytes and working set is using around 500,000 K of RAM (from my copy of Process Explorer). I gather from forum comments I've read that the memory could be even worse if I didn't shut my systems down every night. The CPU usage, even when a scan is NOT running, occasionally shuts down the BOINC process I run in the background (as a public service). This is all since that January upgrade; thanks, folks. Not. I've done the instructions and it didn't help the MBAMservice.exe problem. What can I do? I've seen a suggestion that my only option is to reinstall Windows, which is waaay more work than I feel I should have to do for a program for which I've paid for a premium license.