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Maybe I'm the only one facing this issue. I keep my PC very clean (IT Manager). I run SAS, CCLEANER, AVG, and MBAM regularly. Haven't been infected in years. (Note: I use the free version of MBAM so I'm not expecting help from tech support. I used to use the reg version at work and think the free version is adequate for my needs). So I run the aforementioned without issue and then MBAM which wants to update to the latest version. Sure no problem in 7 years. Now it does not work. Symptoms: Starts nice new interface. Hit update,,,, nice status bar rolling,,, closes. Try running a scan same thing. What I've tried so far (which is about everything). Note" same exact experience after each idea. 1. Remove MBAM reboot. Re-install, nope. 2. Remove MBAM reboot safe wn re-install. nope 3. Remove MBAM reboot run CCLEANER re-install. nope 4. Run MBAM Anti-Rootkit. nothing 5. Run TDSS-Killer. nothing 6. Windows update maybe a DLL or something, no updates. 7. WIN Firewall add all MBAM .exe. nope 8. Shutoff AVG remove and re-install, reboot. nope 9. Run RKILL. nothing 10. Smash head on KYBD, doesn't help. 11. Run MBAM removal, reboot into safe wn. no dice 12 Read every forum I can find. nothing really applies. 13. Post this message. Help if you can! I recommend my clients buy MBAM and have loved the program for over 8 years, I'm now thinking I've either got something nasty or MBAM is conflicting with something strange. Thanks to anyone who can help!