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Found 9 results

  1. I saw a couple other people mention this a few threads ago in response to the azurewebsites,com situation. I ran AdwareCleaner on my laptop (new Dell Inspiron 13 7000 Starlord) and when it was finished scanning, it said there were 6 items detected (yet only 3 on the list below that notification, and so, like any normal person, I clicked to remove them. This prompted a "do you want to exit out of your things" message, so I agreed, and BAM! Blue Screen of : ( popped up on my screen. Restarted the computer, and the items were still not removed after a second scan. How am I to remove these pesky adware things (If they are not false positives?)
  2. My Malwarebytes programs worked fine until the new 3.0 update, then I kept getting an error message, "Unable to connect to service". I sent support an e-mail reference the problem and received a reply and instructions on how to solve the problem. I did each step, 1. Ran the Malwarebytes removal tool, which did delete all the files, rebooted the PC 2. downloaded the Malwarebytes 3.0, I tried to open Malwarebytes and still received the same message "Unable to connect to server". I thought there might be a conflict with my other anti virus program so I disabled it and again used the cleaner and re-downloade the program and same message. I really want this program, I am a paid subscriber and don't want to loose this. I will try and send any filles you need to correct the problem, I amd not that knowledgeable in this types of problems so please bear with me. Please help!
  3. Hello. I need help!! Sorry if I make it hard to help me--I've never done anything like this before. I've had the MPC Cleaner/Desktop/AdCleaner virus on my PC for quite the while. After several attempts of trying to get it removed I've only been met with frustration!! I'm simply at my end. People I know personally have offered help with it but it has been months and still I'm sitting here, infected. Whenever I try to delete the MPC folder, I'm told that I am not the administrator of the computer and so I cannot do it. Trying to end the MPC process results in a message telling me that my access is denied. I've tried multiple scans and uninstall softwares but nothing has worked for me. MPC remains unremovable even in safe mode. Please, help me!! I'm at my wit's end.
  4. Hi. I was listening to the radio in the backround and heard an advert for a PC "cleaner". It had that typical robotic american woman voice explaining everything it had to offer, and that made me very suspicious. After going to the website, I was hit with even more suspicions about it. I then downloaded it, the installer looked fishy yet again but the EULA looked okay. After doing a (superfast) full scan, it stated I have 254 errors on my PC. Typical run-of-the-mill rouge cleaner, except this is sponsered on a radio station. MBAM did not detect it(not as PUP, not as a threat, nothing) and it fairly concerns me. I understand this may be a brand new rouge, but it is advertised on a radio usually older people listen to, making easy targets for the fake cleaner company. I will give full details if there is a secure way to give them to researchers(or whoever is responsible for discovering rouges)., like the Radio Station name, possibly a recording of the advert, the website, all the files and screenshots.
  5. Hello After installing some programs, I found out that some programs such as MPC Cleaner, MPC Desktop had installed itself onto my pc. My search bar in Google Chrome was now search.safefinder.com I managed to get rid of safefinder and reset Google Chrome to normal. I tried deleting MPC Cleaner in my control panel. It didn't seem to be uninstalling, but it seemed gone from the list in my control panel. I removed the desktop shortcuts, yet when I rebooted my system the shortcuts MPC Desktop and MPC Cleaner appeared again. The folder is still there in my C:\Program Files (x86)\MPC Cleaner and I cannot remove it as it tells me I need administrator rights (which I have since I'm the only user). I also get following errors when I reboot: MPC ERROR: LoadLibrary Monitor.dll Faile:193, MPC ERROR: LoadLibrary Web.dll Failed:193 and another one. Aswell as the error that I included in the AdxEngine.png When trying to kill the processes, I'm able to kill MPC AdCleaner Main Application and MPC Browser Protect Module for X64, but I'm unable to kill MPC Protect Service and MPC Tray. If I open the MPC Cleaner folder in my program files and try to run the Uninstall.exe or UninstDelete.exe I get the notification that the .exe file is damaged or unreadable. I would like to be able to kill all the processes and uninstall all MPC Cleaner related programs. Any help would be greatly appreciated! Attached files: FRST.txt Addition.txt
  6. Hi, as the title says, I can't reinstall Malwarebytes. It all began, when I was installing Brutal Doom addon. I saw that for some reason, the wallpaper was pure black. I was scared and first thing I thought to do was to scan my laptop with Malwarebytes. It failed, because when I tried to run it i got "runtime error 92:137 - could not call proc" error. I tried to uninstall it, but..... "runtime error 92:137 - could not call proc". I used the mbam-clean.exe to uninstall it. Meanwhile, I downloaded setup for Malwarebytes. When the laptop rebooted, I opened the setup and... " runtime error 92:137 - could not call proc ". This seemed weird to me, so I searched about it in google. I saw "Can't install malwarebytes, run Firefox." topic. As TwinHeadedEagle said in this topic, I downloaded ADW Cleaner and scanned everything. Here's what I got: # AdwCleaner v5.119 - raport utworzono 10/06/2016 o 12:29:30 # Ostatnia aktualizacja 30/05/2016 przez Xplode # Baza danych : 2016-06-07.1 [z serwera] # System operacyjny : Windows 7 Home Premium Service Pack 1 (X86) # Nazwa użytkownika : Bartek - MACIEK-KOMPUTER # Lokalizacja programu : C:\Users\Bartek\Downloads\AdwCleaner.exe # Działanie : Usuń # Pomoc techniczna : http://toolslib.net/forum ***** [ Usługi ] ***** [-] Usługa usunięto : Partner Service ***** [ Foldery ] ***** [-] Folder usunięto : C:\ProgramData\MiniApp [-] Folder usunięto : C:\ProgramData\Partner [-] Folder usunięto : C:\ProgramData\SNT [-] Folder usunięto : C:\ProgramData\StarApp [-] Folder usunięto : C:\ProgramData\ytd video downloader [#] Folder usunięto : C:\ProgramData\Application Data\MiniApp [#] Folder usunięto : C:\ProgramData\Application Data\Partner [#] Folder usunięto : C:\ProgramData\Application Data\SNT [#] Folder usunięto : C:\ProgramData\Application Data\StarApp [#] Folder usunięto : C:\ProgramData\Application Data\ytd video downloader [-] Folder usunięto : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Play [-] Folder usunięto : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\ytd video downloader [-] Folder usunięto : C:\Program Files\BabylonToolbar [-] Folder usunięto : C:\Program Files\GreenTree Applications [-] Folder usunięto : C:\Program Files\sitefinder [-] Folder usunięto : C:\Program Files\Uniblue [-] Folder usunięto : C:\Users\Maciek i Bartek\Qtrax [-] Folder usunięto : C:\Users\Maciek i Bartek\AppData\Local\torch [-] Folder usunięto : C:\Users\Bartek\AppData\Local\StormFall [-] Folder usunięto : C:\Users\Bartek\AppData\Local\torch [-] Folder usunięto : C:\Users\Bartek\AppData\Local\28050 [-] Folder usunięto : C:\Users\Bartek\AppData\LocalLow\AVG Secure Search [-] Folder usunięto : C:\Users\Bartek\AppData\Roaming\SendSpace [-] Folder usunięto : C:\Users\Bartek\AppData\Roaming\YourFileDownloader [-] Folder usunięto : C:\Users\Bartek\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Start Lollipop [-] Folder usunięto : C:\Users\Dorota\AppData\Local\torch ***** [ Pliki ] ***** [-] Plik usunięto : C:\Users\Bartek\AppData\Local\Temp\OptimizerPro.exe [-] Plik usunięto : C:\Users\Bartek\AppData\Roaming\LiveSupport.exe_log.txt [-] Plik usunięto : C:\Users\Bartek\AppData\Roaming\regsvr32.exe_log.txt [-] Plik usunięto : C:\Users\Maciek i Bartek\AppData\Roaming\Mozilla\Firefox\Profiles\uv9uzuf2.default-1365018733572\invalidprefs.js [-] Plik usunięto : C:\Users\Bartek\AppData\Roaming\Mozilla\Firefox\Profiles\ej67stx4.default\invalidprefs.js [-] Plik usunięto : C:\Users\Dorota\AppData\Roaming\Mozilla\Firefox\Profiles\5cjiq80c.default\invalidprefs.js ***** [ DLLs ] ***** ***** [ WMI ] ***** ***** [ Skróty ] ***** ***** [ Zaplanowane zadania ] ***** ***** [ Rejestr ] ***** [-] Klucz usunięto : HKCU\Software\Classes\Applications\lollipop.exe [-] Klucz usunięto : HKLM\SOFTWARE\Classes\AppID\kt_bho_dll.dll [-] Klucz usunięto : HKLM\SOFTWARE\Classes\AppID\NCTAudioCDGrabber2.DLL [-] Klucz usunięto : HKCU\Software\5353d9ddb03ce815 [-] Wartość usunięto : HKCU\Software\Mozilla\Firefox\Extensions [{B64982B1-D112-42B5-B1E4-D3867C4533F8}] [-] Klucz usunięto : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr [-] Klucz usunięto : HKLM\SOFTWARE\Classes\bbylntlbr.bbylntlbrHlpr.1 [-] Klucz usunięto : HKLM\SOFTWARE\Classes\kt_bho.KettleBho [-] Klucz usunięto : HKLM\SOFTWARE\Classes\kt_bho.KettleBho.1 [-] Klucz usunięto : HKLM\SOFTWARE\Classes\Prod.cap [-] Klucz usunięto : HKLM\SOFTWARE\Classes\speedupmypc [-] Klucz usunięto : HKLM\SOFTWARE\Classes\AppID\{28A88B70-D874-4F73-BBBA-9B2B222FB7D6} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\AppID\{BDB69379-802F-4EAF-B541-F8DE92DD98DB} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{1AA60054-57D9-4F99-9A55-D0FBFBE7ECD3} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{2EECD738-5844-4A99-B4B6-146BF802613B} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{35B8892D-C3FB-4D88-990D-31DB2EBD72BD} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{5A4E3A41-FA55-4BDA-AED7-CEBE6E7BCB52} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{5EB0259D-AB79-4AE6-A6E6-24FFE21C3DA4} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{6E993643-8FBC-44FE-BC85-D318495C4D96} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{97F2FF5B-260C-4CCF-834A-2DDA4E29E39E} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{CADAF6BE-BF50-4669-8BFD-C27BD4E6181B} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{DE9028D0-5FFA-4E69-94E3-89EE8741F468} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\CLSID\{D879A501-50A7-BEFC-A4C5-32DC6E0CB208} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{03E2A1F3-4402-4121-8B35-733216D61217} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{2BEF239C-752E-4001-8048-F256E0D8CD93} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{3F607E46-0D3C-4442-B1DE-DE7FA4768F5C} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{49C00A51-6E59-41FE-B3FA-2D2157FAD67B} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{4E6354DE-9115-4AEE-BD21-C46C3E8A49DB} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{6DFF5DBA-AE3A-46DB-B301-ECFFC6DB2982} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{9E3B11F6-4179-4603-A71B-A55F4BCB0BEC} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{DE34CD67-F1C8-4001-9A23-B8A68F63F377} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{FC073BDA-C115-4A1D-9DF9-9B5C461482E5} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\Interface\{FE0273D1-99DF-4AC0-87D5-1371C6271785} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\TypeLib\{13ABD093-D46F-40DF-A608-47E162EC799D} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\TypeLib\{86676E13-D6D8-4652-9FCF-F2047F1FB000} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\TypeLib\{93E3D79C-0786-48FF-9329-93BC9F6DC2B3} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\TypeLib\{9C049BA6-EA47-4AC3-AED6-A66D8DC9E1D8} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\TypeLib\{A2D733A7-73B0-4C6B-B0C7-06A432950B66} [-] Klucz usunięto : HKLM\SOFTWARE\Classes\TypeLib\{81CA8FCD-1420-4A07-B47D-B30F3DDA79E1} [-] Klucz usunięto : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B} [-] Klucz usunięto : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4} [-] Klucz usunięto : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{98889811-442D-49DD-99D7-DC866BE87DBC} [-] Klucz usunięto : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2EECD738-5844-4A99-B4B6-146BF802613B} [-] Klucz usunięto : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4} [-] Klucz usunięto : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{98889811-442D-49DD-99D7-DC866BE87DBC} [-] Klucz usunięto : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{2EECD738-5844-4A99-B4B6-146BF802613B} [-] Klucz usunięto : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4} [-] Klucz usunięto : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{F25AF245-4A81-40DC-92F9-E9021F207706} [-] Klucz usunięto : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{2EECD738-5844-4A99-B4B6-146BF802613B} [-] Klucz usunięto : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{83FF80F4-8C74-4B80-B5BA-C8DDD434E5C4} [-] Wartość usunięto : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{E7DF6BFF-55A5-4EB7-A673-4ED3E9456D39}] [-] Klucz usunięto : HKCU\Software\AVG Secure Search [-] Klucz usunięto : HKCU\Software\dobreprogramy [-] Klucz usunięto : HKCU\Software\VIS [-] Klucz usunięto : HKCU\Software\YourFileDownloader [-] Klucz usunięto : HKCU\Software\1Q1F1S1C1P1E1C1F1N1C1T1H2UtF1E1I [-] Klucz usunięto : HKCU\Software\WIN [-] Klucz usunięto : HKCU\Software\GreenTree Applications\YTD [-] Klucz usunięto : HKCU\Software\AppDataLow\{4A0F38A9-FE55-4B89-B73F-E60FDC0F72E9} [-] Klucz usunięto : HKLM\SOFTWARE\{3A7D3E19-1B79-4E4E-BD96-5467DA2C4EF0} [-] Klucz usunięto : HKLM\SOFTWARE\{4A0F38A9-FE55-4B89-B73F-E60FDC0F72E9} [-] Klucz usunięto : HKLM\SOFTWARE\Babylon [-] Klucz usunięto : HKLM\SOFTWARE\SiteFinder [-] Klucz usunięto : HKLM\SOFTWARE\SP Global [-] Klucz usunięto : HKLM\SOFTWARE\StrongSignal [-] Klucz usunięto : HKLM\SOFTWARE\SupDp [-] Klucz usunięto : HKLM\SOFTWARE\Uniblue [-] Klucz usunięto : HKLM\SOFTWARE\YourFileDownloader [-] Klucz usunięto : HKCU\Software\Microsoft\Windows\CurrentVersion\Uninstall\lollipop [-] Klucz usunięto : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1a413f37-ed88-4fec-9666-5c48dc4b7bb7} [-] Klucz usunięto : HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Uninstall\DealPly [-] Klucz usunięto : HKCU\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-3916604919-2912353607-3506189148-1004\Software\AVG Secure Search [-] Klucz usunięto : HKCU\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-3916604919-2912353607-3506189148-1004\Software\BabylonToolbar [-] Klucz usunięto : HKCU\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-3916604919-2912353607-3506189148-1004\Software\Mega Browse [-] Klucz usunięto : HKCU\Software\Microsoft\Internet Explorer\InternetRegistry\REGISTRY\USER\S-1-5-21-3916604919-2912353607-3506189148-1004\Software\SweetIM [-] Klucz usunięto : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{95B7759C-8C7F-4BF1-B163-73684A933233} [-] Klucz usunięto : HKLM\SOFTWARE\Microsoft\Shared Tools\MsConfig\StartupReg\ROC_roc_ssl_v12 [-] Klucz usunięto : HKLM\SOFTWARE\Microsoft\Shared Tools\MsConfig\StartupReg\vProt [-] Klucz usunięto : HKLM\SOFTWARE\Microsoft\Shared Tools\MSConfig\services\Partner Service ***** [ Przeglądarki internetowe ] ***** [-] [C:\Users\Maciek i Bartek\AppData\Local\Google\Chrome\User Data\Default\Secure Preferences] [Startup_URLs] usunięto : hxxp://www.sweet-page.com/?type=hp&ts=1424952572&from=cor&uid=SAMSUNGXHM500JI_S20CJD0SB69479 ************************* :: Usunięto klucz "Tracing" :: Zresetowano ustawienia Winsock ************************* C:\AdwCleaner\AdwCleaner[C1].txt - [10639 bajty] - [10/06/2016 12:29:30] C:\AdwCleaner\AdwCleaner[S1].txt - [11642 bajty] - [10/06/2016 12:20:23] ########## EOF - C:\AdwCleaner\AdwCleaner[C1].txt - [10787 bajty] ########## Plik is file, klucz is key, wartość is value and usunięto means deleted. And it still doesn't work. Thanks for any help i'll get.
  7. Hello, I really need help. After my dad used the pc, I found two programs: Yessearch and MPC cleaner. I immediately uninstalled them with Revo Uninstaller, but there is a system process (MPCProtectService.exe) locked, in fact I can't get rid of it neither using task manager nor with Unlocker... When I try to kill the process it displays me "access denied". I scanned multiple times the computer with Avast and Malwarebytes, but MPC cleaner seems good for both of them. Furthermore this virus/malware has a lot of .exe files in its folder, but every letter is showed like a square, as you can see in the attached file MPC2, so that I can't use any MPC's uninstaller. I attached the logs saved using FRST too. P.S.: I found another process, called "MPCTray.exe", but this is a user process. I can't kill it as well! Any help is appreciated MPC's home screenshot: MPC2.bmp FRST logs: Addition_06-01-2016_15-30-59.txt FRST_06-01-2016_15-30-59.txt
  8. Hello, I really need help. After my dad used the pc, I found two programs: Yessearch and MPC cleaner. I immediately uninstalled them with Revo Uninstaller, but there is a system process (MPCProtectService.exe) locked, in fact I can't get rid of it neither using task manager nor with Unlocker... When I try to kill the process it displays me "access denied". I scanned multiple times the computer with Avast and Malwarebytes, but MPC cleaner seems good for both of them. Furthermore this virus/malware has a lot of .exe files in its folder, but every letter is showed like a square, like an unknown letter, so that I can't use any MPC's uninstaller. P.S.: I found another process, called "MPCTray.exe", but this is a user process. I can't kill it as well! Any help is appreciated MPC2.bmp
  9. F Secure 2012 Anti Virus and Malwarebytes: I have been using Malwarebyets for several years and my F Secure anti virus software was just recently upgraded to F Secure 2012 which I was required to re-install. Unfortunately without my consent and bare knowledge (I just happened to glance at the screen) F-Secure deleted my whole Malwarebytes software. I have not re-installed Malwarebytes yet (I'm dealing with a very slow Windows and trying to fix that). My Questions: 1) Does anybody have any experience with running F-Secure and Malwarebytes (For future problems etc) 2) Are there any known problems with running F-Secure and Malwarebytes? (I never had a problem) 3) Is there a Malwarebytes uninstall and clean utility that can remove any and all remaining bits and pieces of Malwarebytes? (I have done this with the old Live One Care, Microsoft Fix it, etc) So I can have clean slate. Thanks Richard.
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