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Mouse not recognized after boot scan cancel
JeffMatt posted a topic in Resolved Malware Removal Logs
I received a malware alert about 2 files from my avast anti-virus, it recommended that I press OK to delete them, I did, and then it said something about a " boot scan " and I pressed OK, my system started to restart ( I realized what a boot scan was, haha ) then instead of the usual boot up things with the logo and stuff it started a scan, since I knew those 2 files were not malware I canceled the scan and Windows started, but the screen was darker, taskbar was back to classic style, sound was disabled, the wi-fi icon didn't even appear, and my usb mouse was not working but my phone was connected and charging, I couldn't do some things like adjust the brightness, etc. After I went to dr. Google in order to find a fix I found a forum thread and the recommended fix was to go to msconfig, services tab, and check enable all. Indeed my services were all stopped except for the Avast Anti-Virus ones, I enabled all, restarted, everything returned to normal except my mouse which is not working at all, no lights as well. (Had problems with this when mouse's under light and clicks were working but the cursor was not moving ) . My phone connects through USB normally. Everything seems to be working normally except for my mouse. Connected it to other PC's and the mouse works normally there.