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Found 2 results

  1. Hello. This is my first post on the site. All help is appreciated. Not always, but often, when I alter the volume on my PC, random music starts playing. If I turn it all the way down, and play something else, it stops. I'm not the most computer-literate person in the world, so it would be brilliant if someone could suggest what sort of scans I should carry out to find whatever is doing this. I've done an AVG scan, and it found nothing. I'll be checking this post very frequently to provide the additional information that is needed. Thanks in advance!
  2. A team member recently tried to help me with a problem on my machine. This caused two problems in itself. First, the fix routines make MANY changes to a computer’s configuration, if only to establish a base starting point to work. However, users change their preferences over years of time, starting with the install process. There doesn’t seem to be a user-readable log of changes made – essentially an ‘I changed this setting from this to this’ and ‘I deleted this’ so that the user could restore individual settings if desired when done. I now have folders that I expect to show that aren’t showing and discovered a month after the fix that System Restore was off. While most things operate as expected, some program’s options are changed within those folders that no longer show even by using the Search function. Since the fix there are things that happen that never have before. When Saving documents, I often get a message in the Save window something like ‘Generating List of Root Folders’ for 5 to 10 seconds before a save location appears. IE generates messages, and while there’s an option to not show the message again, I don’t know if it’s a new message or if I turned it off years ago. In my case, the attempt at a fix did not completely solve the problem I was having. Since many configuration settings can be changed from different places within Windows and many of them have similar names, being able to see exactly what was changed would be beneficial. Settings could then be individually restored correctly and avoid conflict. I also don’t know what I don’t know. Second, after the fix, I had many files saved to the Desktop (and elsewhere?) as instructed, and no instructions on what could / should be deleted, and if so, whether to Uninstall or simply delete them. Few programs do a perfect job with their housecleaning, but the user should be able to finish it up easily. Some programs are typically used for a quick clean before or during analysis that may not be desired to be resident under normal use. I’ve found nothing about their removal afterward. I’ve PM’ed the team member for instructions, and his time spent on my messages could be better utilized helping others. Suggestions: Have the fix routines generate a log readable by the user showing what was changed to include the as-found and the as-left settings using the same names that Windows uses. Create an easily findable forum Sticky / Permalink describing exactly which files downloaded or generated during the fix process can be removed, the proper method of doing so, and the order if it makes a difference. Create an easily findable forum Sticky / Permalink with common 'You may see these unexpected changes from your normal operation after a fix' and their solutions. My thanks go to all involved for their time and efforts.
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