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Found 11 results

  1. Hello MBAM support. Today, I pluged in a USB into my computer and I noticed my files had been changed to direct accesses. Unfortunately I clicked one and the problems started from there. I have ESET Endpoint Antivirus and immediately after trying to open a .docx document a notification started popping up about a URL adresss being blocked. Every 5-10 seconds the notification appears again and it has never stopped since. At first, I tried restarting my computer but it did not work, the notification continued. Then I heard of MBAM and installed it but the program would not run. So, I went and opened the chameleon help file by going into the folder located in program files. (Note: There was no folder in start called "Malwarebytes Anti Malware", there was only one called "Malwarebytes" and it only contained a direct access to the program and the uninstaller). I went through all Chameleon #. The first 3 or 4 opened the DOS box but it got closed down almost immediately. The others had better success and were able to launch Malwarebytes, but a second or two after that it darkened the screen and a pop-up window saying the program stopped working. After windows "analyzed" the problem it told me the program stopped working altogether and only gave me the option to close it. This happened with every other Chameleon # Next, in order to post a topic here, I tried running the Farbar Recovery Scan Tool, but I was unable. The windows appear for a second (or less!) and then immediately close down. Screenshots 3 and 4 of my attachments are those. Note that in the second screenshot you can see the ESET notification that is endlessly popping up, which reveals the URL address that is being blocked. Also, you may notice my computer is in spanish. I hope this is not a problem. I then ran Rkill and it told me programs should be able to run now, but I still had the same problems. I attached the log it created. Other than the constant pop-ups from ESET and the preventing of anti-malware programs being launched I haven't had any problems. I am, of course, being extremely careful of what I'm doing in my computer right now. Additional notes: -ESET is outdated, and it has constantly been telling me so for a while. I'm not sure why. I can't update it. -I ran McAfee Security Scan Plus and it did not detect any threats. It only told me that ESET is outdated -I registered this account just for this and it is temporary. I do not want to type any of my actual passwords just in case. -I always have an EHDD plugged into my computer (it's a laptop). I just noticed to my dismay that everything in it got turned into a direct acess too. Is there any way the files in it can be saved? I don't want to unplug it just in case. After noticing the problems happening, I formatted the USB that started the problems. I restarted the computer with that USB still plugged in and unplugged it only after that. I don't want to connect it again for now. What I am most concerned about are the files in that EHDD. Thank you for your time. Rkill.txt
  2. Hello! I am a real novice when it comes to dealing with Malware but I think I may have an infection. My disk usage often runs up to 100% leaving me unable to run programs or do anything. The exact symptoms differ with every boot. Sometimes my desktop loads without a background picture. I tried to run Malwarebytes to scan my pc but it will not open beyond asking if I want to run it in a UAC window. I tried to run Chameleon but it terminates after a brief scan. I can't seem to copy a log from it either but ive seen the same error report on other forums. Is there any advice anyone can offer? Am I being thick or do I have some nasty virus blocking Malwarebytes from running? P.s. I have disabled Windows Search & Superfetch and that appears to have freed up some disk usage but Malwarebytes still won't run even in chameleon.
  3. We frequently have to deploy chameleon on many machines at a time, but it installs MBAM 2 not 3. This is a PITA because customers now expect the latest version and upgrading everything manually is not an option. Chameleon doesn't like a renamed MBAM3 setup and goes on to download and install MBAM2. Is there a command line option or something to make it install MBAM3? Pleeease, think about guys deploying on many machines!
  4. MBAM-Chameleon ver. 3.1.29.0 Windows 7 Program is stuck & computer will not respond. Currently stating, "Waiting for scan to complete" -------- (blinking) (FOREVER ~16 hrs) Closed 2nd MBAM screen that gave me a root-kit error: 200025 Unable to open Task Manager Don't want to turn off computer & risk causing an issue.
  5. Okay so my microphone has been automatically muting itself through the windows sound properties. I was told it was malware and to end task named svchost.exe that's under my current user profile. So I did that and booted up Malware to clean up the system it didn't find anything until it went to heuristic analysis. It finds the pup in the image below and when I press removal selected it seems to freeze then crash. If I open it back up the following programs are in the history and I press delete selected and restart my computer (without being prompt to do so) and when my computer comes back I scan again and it finds the same files again and it all happens again. I've tried using Chameleon mode after the scan (in which it only found one instead of 4) After I pressed remove selected it says Mbam cannot communicate with mbam ui or something like that and it just keeps retrying. I also tried using rkill.exe and I've also posted the document it made. If anyone can help me it would be helpful. Rkill.txt
  6. So over the last few days I've noticed that my internet connection would drop for every device in the house when my PC was turned on. I tried changing to a wireless connection but unfortunately I would have the same problem. I think that it could be some sort of malware causing this and my suspicion of malware is only strengthened because I can't open Malware bytes. I've tried using Malwarebytes chameleon but that seems launch and scan, but always fails. I've tried other free malware/virus removers and they haven't found anything but my experience with malwarebytes in the past tells me the other program doesnt usually find the stuff MB does.
  7. Hi! I've been suffering with some malware that opens ads on the web browser (ad block is not working anymore) and don't let me download some softwares, like antivirus, including Malwarebytes, and my windows Firewall is constantly deactivating. I had to download Malwarebytes from other computer and copy here, but it didn't open. So I tried to use the Chameleon, but this is what happens: MBAM-Chameleon ver. 3.1.29.0 Press any key to continue Installing Driver... Protected Path: C:\Users\hehe_\Desktop\mbam-chameleon-3.1.29.0\Chameleon\Windows\ ...Done! Trying to start Malwarebytes Anti-Malware, please wait... ...Done! Updating MBAM... Response from update: Failed to start the update. Killing known malicious processes, please wait... Mbam-killer Timeout set to 1800 seconds. Mbam-killer is scanning - Press C to cancel... 3033: C:\ProgramData\System32\Download ...205130: C:\Users\hehe_\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_pstatic.bestpriceninja.com_0.lo.209211: C:\Users\hehe_\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_hdapp1008-a.akamaihd.net_0.loc.210520: C:\Windows\Temp\zdengine.log .213770: HKLM\SOFTWARE\WOW6432NODE\omniboxesSoftware .216943: HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\XBOX|ImagePath .221038: HKU\S-1-5-21-2225122007-2866054802-3030607489-1001\SOFTWARE\SIMPLEFILES .288840: C:\Users\hehe_\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\VOPackage\Configure.lnk .296801: C:\Users\hehe_\AppData\Roaming\SimpleFiles .299109: HKU\S-1-5-21-2225122007-2866054802-3030607489-1001\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page .Mbam-killer scan is complete. Mbam-killer is exiting. Trying to start a scan - please wait... Failed to start the scan Removing protection driver... ...Done! Press any key to continue Can someone help please!!! I don't know what to do!
  8. Hello. I tried running Malwarebytes and it was taking 18 to 24 hours and still not completing with a total of around 300,000 files scanned. I ran at least 5 different Chameleons, and each time they appeared to run. I then ran Malwarebytes again to see if it would scan faster and it still took 18+ hours to scan and never completed. I downloaded Farbar and ran it. I am attaching the files. Thanks for any help you can give me. Addition.txt FRST.txt
  9. When I reboot from avast software program and anvirus definition update it gets an error "The application was unable to start properly (0xc0000906). Click OK to close the application.", same goes to Malwarebytes Anti-Malware. Many pop-ups from windows defender appears that malware is blocked, later then I found out I'm being infected by Trojan:Win32/Patched.AP (quarantined then removed) from a simple scan thanks to the only remaining antimalware that still can open during this time, Windows Defender, when another antimalware that I can open fail to do so (Iobit Malware-fighter). But that has not solved the issue. Antivirus, Malwarebytes and other major programs and security software still cannot be opened due to dnsapi.dll: lsass.exe - Unable To Locate Component "This application has failed to start because DNSAPI.dll was not found. Re-installing the application may fix this problem." even in Chameleon Malwarebytes also fail to start because it's not independent from dnsapi.dll (which for me, quite a flaw compared to Windows Defender and Iobit Malware-fighter that does not require dnsapi.dll to run) I need help to restore dnsapi.dll and clean all the malware without the need to recover to an earlier state since system restore and system protection also fails to start and I don't wish to reinstall windows all over again. I tried all combination possible of cmd commands (like: sfc /scannow), regedit, accidentally installing bloatware that happens to be fake "registry fixer", using AdWare cleaner, junkware removal tool, farbar, unlocker, none worked so far. Here I attached some files from FRST. I need urgent help. Thanks for the reply.​ Addition.txt FRST.txt
  10. About an hour chrome started redirecting all my searches to Yahoo, as well as my home page. I checked the homepage and search setting in chrome and they are unchanged. I downloaded and ran CCleaner. Problem not solved. I downloaded Malwarebytes (I had McAfee installed already but I couldn't find a scan button on it) but it refused to open. I downloaded Malwarebytes Chameleon and it opened, ran through to when it asks to update MBAM and has been sat there for about 25 minutes. Is this normal? Is it working? What else can I try?
  11. Hi My computer crashed 2 times The folowing ​ log report tells me , chameleon is too blame The pc is a 82​00 SFF I installed a clean windows 8.1 prof. after that i updated to windows 10 ​ If you could help solving my problem , thank you Robèrt On Sat 22-8-2015 09:17:40 GMT your computer crashed crash dump file: C:\WINDOWS\memory.dmp This was probably caused by the following module: mbamchameleon.sys (mbamchameleon+0x754B) Bugcheck code: 0x3B (0xC0000005, 0x40000000500, 0xFFFFD00021C8A070, 0x0) Error: SYSTEM_SERVICE_EXCEPTION file path: C:\WINDOWS\system32\drivers\mbamchameleon.sys product: Malwarebytes Chameleon company: Malwarebytes Corporation description: Malwarebytes Chameleon Protection Driver Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mbamchameleon.sys (Malwarebytes Chameleon Protection Driver, Malwarebytes Corporation). Google query: Malwarebytes Corporation SYSTEM_SERVICE_EXCEPTION ​ SysnativeFileCollectionApp.zip perfmon.zip