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Found 13 results

  1. Hello! I am a real novice when it comes to dealing with Malware but I think I may have an infection. My disk usage often runs up to 100% leaving me unable to run programs or do anything. The exact symptoms differ with every boot. Sometimes my desktop loads without a background picture. I tried to run Malwarebytes to scan my pc but it will not open beyond asking if I want to run it in a UAC window. I tried to run Chameleon but it terminates after a brief scan. I can't seem to copy a log from it either but ive seen the same error report on other forums. Is there any advice anyone can offer? Am I being thick or do I have some nasty virus blocking Malwarebytes from running? P.s. I have disabled Windows Search & Superfetch and that appears to have freed up some disk usage but Malwarebytes still won't run even in chameleon.
  2. We frequently have to deploy chameleon on many machines at a time, but it installs MBAM 2 not 3. This is a PITA because customers now expect the latest version and upgrading everything manually is not an option. Chameleon doesn't like a renamed MBAM3 setup and goes on to download and install MBAM2. Is there a command line option or something to make it install MBAM3? Pleeease, think about guys deploying on many machines!
  3. MBAM-Chameleon ver. 3.1.29.0 Windows 7 Program is stuck & computer will not respond. Currently stating, "Waiting for scan to complete" -------- (blinking) (FOREVER ~16 hrs) Closed 2nd MBAM screen that gave me a root-kit error: 200025 Unable to open Task Manager Don't want to turn off computer & risk causing an issue.
  4. Okay so my microphone has been automatically muting itself through the windows sound properties. I was told it was malware and to end task named svchost.exe that's under my current user profile. So I did that and booted up Malware to clean up the system it didn't find anything until it went to heuristic analysis. It finds the pup in the image below and when I press removal selected it seems to freeze then crash. If I open it back up the following programs are in the history and I press delete selected and restart my computer (without being prompt to do so) and when my computer comes back I scan again and it finds the same files again and it all happens again. I've tried using Chameleon mode after the scan (in which it only found one instead of 4) After I pressed remove selected it says Mbam cannot communicate with mbam ui or something like that and it just keeps retrying. I also tried using rkill.exe and I've also posted the document it made. If anyone can help me it would be helpful. Rkill.txt
  5. So over the last few days I've noticed that my internet connection would drop for every device in the house when my PC was turned on. I tried changing to a wireless connection but unfortunately I would have the same problem. I think that it could be some sort of malware causing this and my suspicion of malware is only strengthened because I can't open Malware bytes. I've tried using Malwarebytes chameleon but that seems launch and scan, but always fails. I've tried other free malware/virus removers and they haven't found anything but my experience with malwarebytes in the past tells me the other program doesnt usually find the stuff MB does.
  6. Hi! I've been suffering with some malware that opens ads on the web browser (ad block is not working anymore) and don't let me download some softwares, like antivirus, including Malwarebytes, and my windows Firewall is constantly deactivating. I had to download Malwarebytes from other computer and copy here, but it didn't open. So I tried to use the Chameleon, but this is what happens: MBAM-Chameleon ver. 3.1.29.0 Press any key to continue Installing Driver... Protected Path: C:\Users\hehe_\Desktop\mbam-chameleon-3.1.29.0\Chameleon\Windows\ ...Done! Trying to start Malwarebytes Anti-Malware, please wait... ...Done! Updating MBAM... Response from update: Failed to start the update. Killing known malicious processes, please wait... Mbam-killer Timeout set to 1800 seconds. Mbam-killer is scanning - Press C to cancel... 3033: C:\ProgramData\System32\Download ...205130: C:\Users\hehe_\AppData\Local\Google\Chrome\User Data\Default\Local Storage\http_pstatic.bestpriceninja.com_0.lo.209211: C:\Users\hehe_\AppData\Local\Google\Chrome\User Data\Default\Local Storage\https_hdapp1008-a.akamaihd.net_0.loc.210520: C:\Windows\Temp\zdengine.log .213770: HKLM\SOFTWARE\WOW6432NODE\omniboxesSoftware .216943: HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\XBOX|ImagePath .221038: HKU\S-1-5-21-2225122007-2866054802-3030607489-1001\SOFTWARE\SIMPLEFILES .288840: C:\Users\hehe_\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\VOPackage\Configure.lnk .296801: C:\Users\hehe_\AppData\Roaming\SimpleFiles .299109: HKU\S-1-5-21-2225122007-2866054802-3030607489-1001\SOFTWARE\MICROSOFT\INTERNET EXPLORER\MAIN|Start Page .Mbam-killer scan is complete. Mbam-killer is exiting. Trying to start a scan - please wait... Failed to start the scan Removing protection driver... ...Done! Press any key to continue Can someone help please!!! I don't know what to do!
  7. Hello. I tried running Malwarebytes and it was taking 18 to 24 hours and still not completing with a total of around 300,000 files scanned. I ran at least 5 different Chameleons, and each time they appeared to run. I then ran Malwarebytes again to see if it would scan faster and it still took 18+ hours to scan and never completed. I downloaded Farbar and ran it. I am attaching the files. Thanks for any help you can give me. Addition.txt FRST.txt
  8. When I reboot from avast software program and anvirus definition update it gets an error "The application was unable to start properly (0xc0000906). Click OK to close the application.", same goes to Malwarebytes Anti-Malware. Many pop-ups from windows defender appears that malware is blocked, later then I found out I'm being infected by Trojan:Win32/Patched.AP (quarantined then removed) from a simple scan thanks to the only remaining antimalware that still can open during this time, Windows Defender, when another antimalware that I can open fail to do so (Iobit Malware-fighter). But that has not solved the issue. Antivirus, Malwarebytes and other major programs and security software still cannot be opened due to dnsapi.dll: lsass.exe - Unable To Locate Component "This application has failed to start because DNSAPI.dll was not found. Re-installing the application may fix this problem." even in Chameleon Malwarebytes also fail to start because it's not independent from dnsapi.dll (which for me, quite a flaw compared to Windows Defender and Iobit Malware-fighter that does not require dnsapi.dll to run) I need help to restore dnsapi.dll and clean all the malware without the need to recover to an earlier state since system restore and system protection also fails to start and I don't wish to reinstall windows all over again. I tried all combination possible of cmd commands (like: sfc /scannow), regedit, accidentally installing bloatware that happens to be fake "registry fixer", using AdWare cleaner, junkware removal tool, farbar, unlocker, none worked so far. Here I attached some files from FRST. I need urgent help. Thanks for the reply.​ Addition.txt FRST.txt
  9. About an hour chrome started redirecting all my searches to Yahoo, as well as my home page. I checked the homepage and search setting in chrome and they are unchanged. I downloaded and ran CCleaner. Problem not solved. I downloaded Malwarebytes (I had McAfee installed already but I couldn't find a scan button on it) but it refused to open. I downloaded Malwarebytes Chameleon and it opened, ran through to when it asks to update MBAM and has been sat there for about 25 minutes. Is this normal? Is it working? What else can I try?
  10. Hi My computer crashed 2 times The folowing ​ log report tells me , chameleon is too blame The pc is a 82​00 SFF I installed a clean windows 8.1 prof. after that i updated to windows 10 ​ If you could help solving my problem , thank you Robèrt On Sat 22-8-2015 09:17:40 GMT your computer crashed crash dump file: C:\WINDOWS\memory.dmp This was probably caused by the following module: mbamchameleon.sys (mbamchameleon+0x754B) Bugcheck code: 0x3B (0xC0000005, 0x40000000500, 0xFFFFD00021C8A070, 0x0) Error: SYSTEM_SERVICE_EXCEPTION file path: C:\WINDOWS\system32\drivers\mbamchameleon.sys product: Malwarebytes Chameleon company: Malwarebytes Corporation description: Malwarebytes Chameleon Protection Driver Bug check description: This indicates that an exception happened while executing a routine that transitions from non-privileged code to privileged code. This appears to be a typical software driver bug and is not likely to be caused by a hardware problem. A third party driver was identified as the probable root cause of this system error. It is suggested you look for an update for the following driver: mbamchameleon.sys (Malwarebytes Chameleon Protection Driver, Malwarebytes Corporation). Google query: Malwarebytes Corporation SYSTEM_SERVICE_EXCEPTION ​ SysnativeFileCollectionApp.zip perfmon.zip
  11. Hi there. My log in screen was loading super slowly, so I decided I should probably run a Malwarebytes scan. It wouldn't open when I clicked on the shortcut, so I tried to go through Chameleon. Clicked all 13 options, no cmd prompt came up. Tried going in through the program in the Chameleon program folder. Nothing. Looked on the forums, dowloaded rkill, and it wouldn't open. Revosetup wouldn't open. I can't open the "uninstall programs" option of the control panel. I even tried to uninstall the program I suspected (since I didn't remember downloading it) through the cmd prompt and it said something about an "unexpected switch". I've run a quick scan on avast which came up with nothing, and I'm in the middle of a full scan as I'm typing this. Where should I go from here?
  12. I have a laptop that I use sparingly for school and leisure. It runs on Windows 7 and has never given me any problems, really, other than being unable to play videogames. It suffices for email, internet, and schoolwork, so that is enough for me. However, one thing led to another, and recently after trying every tactic I can think of in my limited knowledge of the IT industry, I have come to the conclusion that my recent sufferings in memory usage, freezing during web use, and overall cpu performance are a result of some undetectable form of malware. After scouring the web for advice on how to proceed next, I decided to try Malwarebytes Anti-Malware, due to its many recommendations. Unfortunately, I have run into problems doing so. Specifically, I can get no further than downloading the installer and running it. When I get past the intial confirmation and set up windows, the installation hangs when the installation progress bar appears and displays an error message that reads: "C:\Program Files (x86)\Malwarebytes Anti-Malware\Chameleon\Windows\mbam-chameleon.com An error occured while trying to read the source file: Access is denied. Click Retry to try again, Ignore to skip this file (not recommended), or Abort to cancel installation." This event only confirmed my suspicions that something must be deeply wrong with my laptop, and I now sadly view it as a child with the T-virus, waiting for me to lower my guard at the right moment to strike... I have tried the various workarounds known, like installing MB-AM on a clean PC and transferring the Chameleon folder via a USB flashdrive. In this case whatever is preventing the installation would also not let me paste the Chameleon folder onto my desktop or anywhere else. I tried running it from the flashdrive directly but non of the 13 Chameleons worked, they all marked "Tested" and had no results. I even tried manually downloading the MB-AM installer as a renamed file under a different extension, but this unseen force cannot be swayed and continues to deny my attempts and hold me hostage to its performance robbing ways. I have also installed SUPERAntiSpyware Free Edition under the portable version and was able to run this successfully. However, despite removing over 131 different types of adware during a 25 minute long full-scan, it returned nothing else. All other attempts so far have proved futile, and I suspect the worst, a rootkit. Any help at all would be greatly appreciated, otherwise my next logical step would be to try installing Malwarebytes Anti-Rootkit. (attached is a screenshot of the infamous rejection screen I keep getting) Thank you
  13. Hello I have a potential infection on my laptop, which I believing I have been dealing with for several weeks, at least. I noticed the expert help on these forums, so I decide to come here. I will focus on my pc's current symptoms, as I have applied fixes with varying results. Symptoms: 1) Malwarebytes will not open 2) MBAM Chameleon successfully opens but encounters the following error: Updating MBAM. . . Response from update : Failed to start the update Killing known malicious processes, please wait. . . Mbam-killer timeout set to 1800 seconds. Mbam-killer is scanning - Please C to cancel. . . Mbam-killer scan is complete. Mbam-killer is exiting. The system is then able to open MBAM and complete a scan with no detections. Log of results here MBAM report.txt 3) The system is running slower than expected (i7 4700MQ CPU, 2.40GHz) PC specs: OS: Windows 8.1 64-bit Antivirus: Avast! which replaces Sophos Here is a snapshot of the current activity using process hacker Process Hacker Log.txt Thank you for your time.