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Showing results for tags 'cc'.
Very concerning email... Below is a copy of an email I received, looks totally legitimate, name is right, date is right, even all the header information looks right. No idea what I can do to check the ref # quickly; I did reach out to support to check legitimacy. What am I so concerned about? The last 4 of the CC# is right... But I've never provided malwarebytes with this CC#... It's not the one that's showing as on file when I log into my account. So.... Is this legit? and If so, how in the heck did malwarebytes get CC info I never provided them with?! If it is on file... why isn't it showing as such on my account? Hi NAME, Your Malwarebytes Anti-Malware Premium order, Reference # NUMBER, is set to automatically renew itself on MONTH DD, YYYY, for $24.95 using the credit card ending in -#### we have on file for you. Please know that as long as you keep your subscription active and payment up-to-date, you are locking in the lowest possible price for being our loyal customer. Also, in light of recent Petya or WanaCrypt0r ransomware attacks that locked up hundreds of thousands computers across the globe, we want to re-assure that you are automatically protected against this ransomware and other advanced threats as long as you run the latest Malwarebytes Premium* with real-time protection turned on. Thank you for using our product. We look forward to continuing to crush malware on your behalf.
So about a week ago i somehow got a virus. First i just went around directories like the program files and appdata. I found a few viruses and adware and deleted them manually. I then decided to run Malwarebytes and it found a ton of viruses including a browser hijacker (yeabest.cc). I quarantined and removed all th files, but then a day later i launched Google Chrome and it was redirected to Yeabest.cc again. I tried resetting and redownloading Chrome, but nothing worked. I ran Malwarebytes and it found a new bunch of viruses which i deleted. I later found out that the Yeabest.cc browser hijacker had changed the destination path for Google Chrome to run another program which started the yeabest.cc page. I removed the extension but it came back to the file after about 20 minutes. After that i have run Malwarebytes upwards of 15 times in a few days. Yesterday when the program asked me to restart the computer i did so, but when windows loaded again, it got stuck on the loading screen of Windows. I've restarted the PC many times, changed boot options and resetted BIOS setting. Nothing seems to help, and i can't even get into the normal BIOS recovery page as my motherboard has some fancy UEFI BIOS that makes it so that when pressing F8 or F5 during startup, it just goes in to the UEFI BIOS... I'm contemplating just buying a new SSD and reinstalling Windows, but it would be a very sad situation to have to throw out a lot of my work. I'd love to send some log files, but as i cannnot access the PC, that won't be possible. The system is a rather high-end desktop PC with multiple drives. Thank you very much in advance for the assistance